24 Hour Support - 877.564.5656 www.GetNationwide.com VOID – CREDIT ONLY- UNSETTLED TRANSACTIONS ONLY BATCH REPORTS BY TRANSACTION # 1. 2. 3. 1. At the idle prompt, press [F4] or [F] + [4] for VOID 2. Press [2] for CREDIT 3. Key in transaction #, press [ENTER] 4. Transaction will display, press [ENTER] 5. Press [ENTER] to confirm 6. Tear slip, press [ENTER] for customer copy CARD PRESENT At the idle prompt, press [F] Press Enter for REPORT Enter Password (Full Date) MMDDYYYY, press [ENTER] ADDRESS VERIFICATION - CARD VERIFICATION PLEASE REFERENCE YOUR NATIONWIDE PAYMENTS WELCOME PACK FOR ADDRESS AND CARD VERIFICATION INFORMATION. 1. Press [VOID] or [▼] until you see Credit….Void Account 2. Swipe or key enter CC #, if keyed press [ENTER] 3. Key in card’s EXP. DATE, press [ENTER] (if prompted) Quick Reference Guide –NPS/TPS NURIT 7PLUS/7STD RETAIL – AUTO SETTLE POS7 v1.0 | 03.12 4. Key in total SALE AMOUNT, press [ENTER] 5. Key in Invoice #, press [ENTER] 6. Tear slip, press [ENTER] for customer copy CREDIT SALE - CARD PRESENT - SWIPE 1. 2. 3. 4. At the idle prompt, slide card through reader Key in total SALE AMOUNT, press [ENTER] Receipt should print. Tear slip, press [ENTER] for customer copy DEBIT SALE - CARD PRESENT, SWIPE ONLY 1. 2. 3. 4. 5. At the idle prompt, slide card through reader Press [ENTER] for DEBIT Key in total SALE AMOUNT, press [ENTER] Have customer enter their PIN # and press [ENTER] Tear slip, press [ENTER] for customer copy EBT – PIN PAD REQUIRED 1. 2. 3. 4. 5. 6. 7. Press [PAYMT] until you see EBT….Sale Account Swipe or key enter CC #, if keyed press [ENTER] Press [1] FOR FOODSTAMP Press [2] FOR CASH BENEFIT Key in total SALE AMOUNT, press [ENTER] Have customer theirfor PIN # and press Tear slip, press enter [ENTER] customer copy[ENTER] CREDIT SALE - MANUAL ENTRY 1. 2. 3. 4. 5. 6. 7. 8. 9. At the idle prompt key in CC #, press [ENTER] Key in card’s exp. date, press [ENTER] Key in total SALE AMOUNT, press [ENTER] Press [ENTER] FOR CARD PRESENT Press [MENU] FOR CARD NOT PRESENT TRANSACTIONS Enter CVV/CVV2 number from the back of the card Key in ADDRESS (if prompted) Key in customer's billing ZIP CODE and press [ENTER] Tear slip, press [ENTER] for customer copy REFUND - CREDIT ONLY- SETTLED TRANSACTIONS ONLY 7. Press [RETURN] or [▼] until you see Credit….Return Account 8. Swipe or key enter CC #, if keyed press [ENTER] 9. Key in card’s EXP. DATE, press [ENTER] (if prompted) 10. Key in total REFUND AMOUNT, press [ENTER] 11. Key in Invoice #, press [ENTER] 12. Tear slip, press [ENTER] for customer copy COMMERCIAL CARD INFORMATION TO ENSURE PROPER QUALIFICATION, COMMERCIAL CARDS MAY REQUIRE ADDITIONAL DATA TO BE ENTERED DURING THE TRANSACTION. ENTERING THIS INFORMATION WILL ENSURE THE LOWEST POSSBILE RATE ON THOSE TRANSACTIONS. HELPDESK & SUPPLIES AUTHORIZATION ONLY - REQUIRES FORCED SALE FOR PAYMENT TO OCCUR 1. 2. 3. 4. 5. 6. Press [VERIFY] or [▼] until you see Credit….Verify Account Swipe or key enter CC #, if keyed press [ENTER] Key in card’s EXP. DATE, press [ENTER] (key entered only) Key in total SALE AMOUNT, press [ENTER] Enter CVV/CVV2, press [ENTER] (key entered only) Tear slip, press [ENTER] for customer copy FORCED SALE - PRIOR AUTHORIZATION REQUIRED 1. Press [FORCE] or [▼] until you see Credit….Force Account 2. Swipe or key enter CC #, if keyed press [ENTER] 3. Key in card’s EXP. DATE, press [ENTER] (key entered only) 4. Key in total SALE AMOUNT, press [ENTER] 5. Enter in ORIGINAL REF # (if prompted) 6. Enter in TRANSACTION DATE (if prompted) 7. Tear slip, press [ENTER] for customer copy *Authorization codes must be provided by the customer's issuing bank by telephone or by using "Authorization Only" above. * For authorization codes containing letters, press the numeric key with the required letter and then the [ALPHA] key until the value is correct. REPRINT 1. 2. 3. 4. 5. 6. 7. At the idle prompt, press [ALPHA/COPY] Enter Password (Full Date) MMDDYYYY, press [ENTER] Press 2. for ANY RECEIPT Choose the proper EDC type Key in transaction #, press [ENTER] Press 1 for CUSTOMER COPY OR 2 for MERCHANT COPY Receipt should print. 1-877-564-5656 OPTION #1, OPTION #1 FOR TECHNICAL SUPPORT 24/7 INCLUDING HOLIDAYS OPTION #1, OPTION #2 FOR SUPPLIES, BATCH & BILLING INFORMATION MONDAY - FRIDAY 8:00 - 6:00 EASTERN TIME MERCHANT NUMBERS- VOICE AUTHORIZATION V/MC/DISC 272500 Bank# 067600 Amex # Auth# 1-800-944-1111 Auth# 1-800-528-2121