Cutting-edge Technology Innovation as the Key to Success 1 All About Know-How 2 Increasing Knowledge Sources of Inspiration the latest trends, evaluate them management, interdisciplinary conceivable attribute of which is tects and the functionality for the Being the European market leader Much of our inspiration comes and formulate new project propo- teams and state-of-the-art lab and inspected in our labs. This means end-user – or we integrate our in the field of sanitary technology directly from our customers. We sals whenever they meet viable testing facilities. The comprehensive we not only guarantee security for knowledge into groundbreaking is a distinction, an honour and an make sure we are always aware ideas. This thorough research knowledge and capability of our our planners but we also optimise new developments. That’s what obligation all at once. To be able to of our customers’ needs and procedure makes us what we are specialists is implemented into the simplicity of assembly for the we mean by Know-How Installed. offer our customers innovative expectations, and of any issues – one of the most innovative every single product, every installers, the design for the archi- quality products year after year, they might be experiencing. This sanitary companies in Europe. we have to keep on investing in two-way communication is a lucra- new developments and continually tive source of new ideas. Our Integrated Know-How optimise our existing systems. To marketing experts and product Our leading position has been this end, Geberit has been highly managers also observe and achieved thanks to a unique active in research and develop- analyse market developments. combination of core compe- ment for decades. Technology scouts track down tences, professional project Sources of Inspiration for Innovative Products and Systems Internal Input Core Competences Product Development External Input Customer Needs Technological Trends 3 The Innovation Factory At the Top • Fluid Mechanics Innovation Process Development Geberit is a future-oriented, inno- • Process Engineering Innovation Process Development vative sanitary company, which • Future Technology (IPD) is a model we use to structure not only perceives and takes on • Sanitary Technology/Labs and enhance many of our develop- challenges, but also goes out • Materials Technology/Labs ment and optimisation projects. The looking for them. To maintain our • Acoustics/Construction Labs model ensures that the creative innovative strength at a consistently • Constructional Fire Protection potential of our ideas is fully exploited high level, we have established our • Electronics and that developmental activities are very own “Innovation Factory”. This • Drinking Water Hygiene aligned to market demands. IPD factory consists of development • Standards/Patents/Approvals consists of six phases: ideas departments, competency centres • Design/Applications Technology development, concept, development, and labs, which all work together to • Prototype Construction realisation, optimisation and marke- produce trend-setting new develop- • Product Management ting. As part of the internationalisation ments and product optimisations. • Marketing and Sales process, individual competency The Innovation Factory consists of centres were established in China the following units: and the USA for research and development in order to best meet market-specific needs. Geberit Core Competences and Innovation Process Development (IPD) Product Management Marketing and Sales Ideas development Design/ Applications Technology Fluid Mechanics Concept Sanitary Technology/ Labs Prototype Construction Development Materials Technology/ Labs Acoustics/ Construction Labs Realisation Constructional Fire Protection Electronics Optimisation Process Technology Future Technology Marketing Drinking Water Hygiene Standards/ Patents/ Approvals Know-How Installed 4 5 Wild Ideas or Promising Products? Interdisciplinary Project Teams After the ideas have been generated and the scope of the project sketched out, project leaders establish interdisciplinary teams including engineers, technicians and designers from development and production as well as specialists from the procurement and product & quality management departments. This team pools its know-how and begins to address how to carry out the project successfully. If necessary, the development teams also exchange ideas with accredited universities, testing institutes and standard committees. Development and Design The Design Department is responsible for the design and development of technically well-engineered sanitary products and systems. In this department, the most modern 3-D CAD systems will be used to create new products from the first idea right on up to the start of production. By the Pros, for the Pros Application technology represents the interests of the installer in the project team. In cooperation with the product managers and development engineers, the application specialists analyse the construction techniques of various countries, discover trends and implement their knowledge into every phase of the development process. Before the launch of each and every new Geberit product, the prototypes and pilot series parts undergo comprehensive testing. By doing this, Geberit ensures the simplicity of installation, coordinated interfaces and ensures system compatibility. Learnings from these tests are incorporated in user-friendly installation instructions. 6 7 Everything Flows Powder or Resin? The Miracle of Fluid Mechanics Thanks to these progressive The flow characteristics of sanitary developmental methods, Geberit equipment and systems are a can produce quiet, water-saving major factor in warranting their and unprecedented products. reliability and consistent, flawless performance. The department of With these virtual development sanitary technical groundwork methods, fluid technicians have works with fluid mechanics to contributed to a new generation of optimise the flow characteristics traps, which are more compact, of all of our sanitary equipment. more capable, cleaner and quieter Using the latest computer-supported than their predecessor models. simulation techniques (as used in Geberit also supports leading the automotive and space travel producers of ceramics with fluid- industries), fluid processes, water technical product optimisation, pressure and distribution speed providing fluid mechanical enhan- can be virtually reproduced and cements across the entire bath- research carried out. The flow is room solution. calculated and optimised even in a complex filling valve before the first prototype is manufactured. 8 Efficient Prototype Construction Geberit also makes use of laser During the developmental phase, sintering (SLS) and stereo lithography Optimisations to virtual models the project team works with proto- (SLA) to create the prototypes. • Simulations of flow processes via CFD (Computational Fluid Dynamics) types and analyses their behaviour. For all of these procedures, the For this reason, prototypes should prototype is designed layer by layer be constructed to resemble the using cured powder or cured resin. Facts • Structure-mechanical analysis via FEM (Finite Elements Method) • Consideration of fluid-induced component movements (Fluid Structure Coupling) Examination using real prototypes • Flow visualisation with highspeed cameras (up to 140 000 frames/second) • Analysis of fluid dynamics using dynamic pressure and acoustics metrics project product as closely as possible. The prototype construction department forms the interface between the prototype and the serial part and works closely with the project leaders and the design department. In addition to conventional mechanical processing procedures, the company’s in-house 3-D printer ensures quick and flexible prototype allocation, which speeds up the developmental process. Facts • Rapid prototyping: generative manufacturing procedure for which the available CAD data is directly converted into work pieces. Geberit makes use of stereo lithography, laser sintering and 3-D printing procedures • Rapid tooling uses generative technologies to create brand new tool designs for pilot- and low-volume production • 3-D printing: with the company’s in-house 3-D printer, prototypes are designed layer by layer and every layer (0.016 mm) is cured with UV light • Conventional manufacturing procedures (veering, milling, silicon casting) are always used in cases where requirements on lab testing are high 9 50 Years in 3 Months Efficient Sanitary Lab Tested a Million Times systems and the Pluvia roof In the Geberit sanitary lab, new In the endurance testing labs, drainage system are tested under products are tested to ensure cisterns, filling valves, actuator real conditions. In addition, in functionality, user-friendliness and plates and taps are subjected to specially designed labs, Mepla and conformity to a variety of global computer-controlled lifecycle Mapress pipes, taps, fittings and standards. The sanitary technology testing. During this procedure, the connection elements are not only department works in close co- data from the flushing process, for subjected to extreme temperature operation with product development, example, of up to 150 cisterns is fluctuations, but also to high universities, testing institutes and simultaneously evaluated at a rate of pressures and enormous force in standards boards. at least 200 000 flushes per cistern. order to test their strength and The results of short and long-term resilience. • 800 square metres of laboratories including standardised test setups, multifunctional test stands with custom-made testing software, temperature cycle facilities, endurance testing equipment and special facilities for measuring the susceptibility to fouling and limescale • Central water preparation (6 levels) for circulation water (maximum performance 2600 m3 testing water/day, testing pressure 0.1-12.0 bar) • More than 20 pumping facilities (pressure range 0.1-210 bar) for supplying the test stands • 4 facilities for temperature change testing for long-term evidence for drinking water systems, instruments and drainage pipes (up to 5000 cold/hot water cycles 93°/20°) • 500 testing devices (volume flow, pressure, temperature, force, paths, measurement systems), 150 of which are quality-relevant, all of which are recorded and maintained in the testing device monitoring system High Demands testing serve as a guideline for If standards are not yet established, production release and country- the sanitary technology department specific approvals. • Video evaluation with handycams and high-speed cameras (up to 140 000 frames/second) conduct specific product and Put to the Test • Ceramics stock with 600 sanitary instruments from all over the world durability tests. The demands we In 24 metre high testing towers – have for our products are often more the same height as eight standard stringent than the standards in place building storeys – the resilience and in many of our markets. dependability of Geberit drainage works with the project team to 10 Facts 11 The Stuff Quality Products are Made of The Right Materials Intensive Inspection The Materials Technology depart- In our state-of-the-art labs, we ment supports product develop- conduct inspections such as ment by selecting suitable materials tensile tests, decamping and and carrying out technical inspec- pressure tests, as well as tests tions of Geberit product materials for chemical consistency. Our lab before production release. In the employees search for solutions to materials lab, synthetics and other ensure our products retain their materials are tested with the latest original functionality and aesthetics, examination methods for their even after many years of use. The chemical and technical attributes in consistency and performance of order to compile reports on their adhesives and caulks, such as durability, deformability and service those used in Mepla pipes, are also life. Should the performance of thoroughly tested. standard materials not be sufficient, 12 Facts • Compounding lab with BussKokneter for proprietary development of synthetic materials • Accelerated service life inspection of pipe materials via pressurised water autoclaves • Long-term inner pressure inspection facility with 70 stations, pressures up to 100 bar, temperatures up to 110°C • Thermoanalysis and spectroscopic methods such as FTIR for the characterisation of material attributes and material identification the department will develop its own. The materials lab contributed The materials lab works closely significantly to the development of • Complete mechanical and chemical inspection labs together with suppliers, external the 3-layer Mepla composite pipe • Thin-film microscopy specialists, universities and testing as well as the Silent-db20 drainage institutes. system with acoustic insulation. 13 Solid, Fireproof and Quiet Acoustics and Statics For the structural analysis tests in Consistent Fire Protection In our construction lab, which is which the resilience and deform- The fire performance of Geberit unique in Europe, we test both ability of Geberit products are products and systems is checked in individual components and entire tested, we have again produced cooperation with external inspection installation systems for their custom-made facilities and offices. The “Constructional Fire acoustic and static attributes. equipment. Tests conducted in Protection” department determines Highly qualified engineers and special installation boxes show the technical foundations of fire specialists apply their expert that Geberit prewall systems can protection and demonstrates the knowledge and experience to the withstand static strain of over 100 efficiency of fire protection measures research and the optimisation of kg for urinals, over 150 kg for wash- to development engineers and Geberit products. In specially basins and more than impressive designers. It tests and evaluates constructed labs, we can, for 400 kg for wall-hung toilets. prototypes and serial products. In example, simulate noise trans- addition, fire inspections in relation mission, as it would occur in a We also test the resilience and to material class and fire resistance multi-storey apartment building. deformability of Geberit partition ratings are carried out in respect to This means we can test and walls under a weight of 20 tons with the fire protection regulations in place improve the acoustic characteristics a force framework custom-made in various countries. of not only individual components, for this purpose. but also entire installation systems. 14 15 All for Hygiene Increasing Comfort with remote control where users and Cleanliness can communicate with the tap via Geberit Electronics ensures the customary hand-held computers. continuous improvement of hygiene We also predict a variety of in sanitary rooms, whilst also enhancements to remote control increasing comfort for Geberit options in sanitary facilities, which customers. Even in the areas of are equipped for handicapped sensors and actuator engineering, users. Geberit is also active in research into innovative solutions microelectronics and continually is constantly being conducted in attempts to simplify electronic order to integrate the technology circuitry so that it can be more into new products. While comfort easily integrated into compact, With the opening of this internationally is paramount in the private sector, elegant and progressive products. unique demonstration building in protection against vandalism and 2005, Geberit set a milestone in maintenance of hygiene are the Drinking Water Hygiene is customer information and training. highest priorities in the public Increasingly Important In the training centre, installers, sector. Automatic flush actuators People are also becoming more planners, operators and other and touchless washbasin taps in aware of drinking water hygiene and interested parties can be instructed busy public toilet facilities are standards are becoming stricter. In practically in numerous aspects of increasingly popular. the drinking water hygiene depart- drinking water hygiene which are to ment, experience and information be observed with the installation of Advanced Electronics on this topic are being exchanged supply systems in single-family and Geberit mainly employs active nationally and internationally via a multiple-family housing as well as in infrared sensors for touchless variety of channels. The department public buildings. control of bathroom facilities. of drinking water hygiene is in close Short-wave infrared emissions and constant contact with markets The dissemination of basic and detect the presence of people and customers, conducts training applied know-how is a decisive within a precision-defined area. seminars, produces publications competitive factor in today’s business Electronics in sanitary technology and advises the development world and an advantage that Geberit necessitate a great deal of technical department. uses by bringing its hygiene compe- skill because of the wet room tences into service for customers and conditions. In this respect, Geberit’s Training Seminars based on experience is hard to beat. Practical Experience employees. The drinking water hygiene depart- 16 Trend-Setting Optimisations ment contributed significantly to the A glance into the future sees the development of the “drinking water use of electronic washbasin taps tower” in Langenfeld, Germany. 17 From Sketch to Tool to Product High-Precision The knowledge gained through this Injection Mould Tools process is then implemented into Process Technology develops the tool design and assures the and optimises the procedural and production of flawless material parts. manufacturing processes for new products and evaluates facilities, Geberit has over 20 years of machinery and tools. It supports experience in filling image recog- product development when selecting nition, multi-component technology suitable materials and advises the and the calculation of shrinkage department on the form and mecha- and deformation, which facilitates nical design of the components. the effective and cost-efficient production of high-precision Essential Computer Simulation injection mould tools. Before the first injection mould tools are made, the filling procedure is Our modern, automated assembly computer-simulated, with particular lines then assemble the individual attention paid to material smelting components for millions of products. Facts • Simulation of the filling image recognition of tool cavities via specialised FEM calculations (Cadmould) • Thermal tool design • Optimisation of tool/machine combinations • Mechanical design of the components as well as the calculation of shrinkage and deformation • Continuous quality monitoring via internal tool pressure measurement (PROMON) and possible form changes after the cooling of the material parts. 18 19 Always One Step Ahead Groundbreaking Tests and Trends Functional Surfaces Sanitary Technology tomorrow will look different and Our Future Technologies depart- By using chemical or physical of the Future will need to meet new demands. ment researches, evaluates and procedures, construction part Recognising trends, setting trends, Sanitary elements may be moved Groundbreaking tests and trends develops new materials, surface surfaces or products can be actively designing the future: our away from the wall towards the technologies and procedures. modified to attain attributes, developers and engineers are middle of the room. The borders • Abrasion and wear tests as per automotive and electronic device inspection standards The results of their applied research which the untreated surface does already working meticulously on between living rooms, bedrooms and foundational work may be not have. Such functional surfaces new technologies for innovative and bathrooms may well become implemented into numerous can provide, for example, enhanced bathroom concepts because we less defined. Sanitary elements are product lines. The department durability, active dirt and limescale are certain that the bathroom of continually developing into more seeks inspiration directly from repulsion, easy cleaning or even give multi-functional furniture units. customers and markets, but also the surface germicidal properties. In order to be able to turn such conducts its own scientific and Our future-oriented technicians concepts into reality, innovative technological research. For testing make use of the latest developments technical solutions are required. which cannot be carried out in the from the field of nanotechnology. An company‘s own labs, the depart- additional example of trend-setting ment collaborates with accredited services from this department is the universities and testing institutes. exploration and development of Facts • Inspection of drinking water after contact with pipeline materials – Smell inspection with test persons and an electronic nose – Identification of washed out substances with gas-chromatography/mass spectroscopy • Work in international work groups on the topic of “European Approval Procedures for Building Products in Contact with Drinking Water” (European Acceptance Scheme, EAS) Functional surfaces • Chemical functioning of surfaces • Metrological examinations and mathematical modelling of deposition procedures innovative metallisation processes. 20 21 Patents on New Developments Innovative Products Innovative ideas, dedicated employees, distinctive core competences and elaborate working processes make Geberit products what they are: highly developed, dependable, durable and optimally compatible sanitary and piping systems. The customer benefits and the system concept rank foremost for numerous new developments and product optimisations. In addition, Geberit products are only introduced on the market after they have been inspected for all conceivable functional and material characteristics, the country-specific standards have been met and the numerous required approvals have been obtained. This provides our customers with security when using our products and enhances their trust in our company. Taking an Active Hand in Standards Boards The internationally active department Standards/Patents/Approvals registers the trademark rights of new products and technical innovations, monitors the competition and, if necessary, enforces rights in a given process. It keeps track of product development in all project phases and can implement respective country-specific requirements into the development of products at an early stage as a result of its active participation in national, European and international standards boards. Geberit files patent applications for an average of 20 new products per year, and keeps track of worldwide patent activities in the field of sanitary technology. As such, we can guarantee that the development tendencies and trends are identified, analysed and implemented in good time. 22 23 Know-How Installed Geberit is the European market leader in sanitary technology. This is no accident. We continuously focus our knowledge on innovations. We exploit synergies and in so doing, optimise the performance of entire systems. In so doing, we set the standard for the entire sanitary industry with our state-of-the-art products. That’s what we mean by Know-How Installed. Geberit AG Schachenstrasse 77 CH-8645 Jona P.O. Box 1575 CH-8640 Rapperswil T +41 55 221 63 00 F +41 55 221 67 47 www.geberit.com 24