ERDF
A FUTURE-ORIENTED
distribution
system operator
ERDF, A PUBLIC
SERVICE UTILITY
11million
operations per year
ERDF manages the public
electricity distribution network
across 95% of metropolitan
France.
Our public service mission:
continuity and quality of service
with a non-discriminatory access
to the network, regardless of
the electricity supplier.
Electricity distribution is a
regulated activity, overseen by
the French Energy Regulatory
Commission (CRE).
COMMITTED TO
CUSTOMER SATISFACTION
35 million
customers served
446,000
new customers connected
in 2012
A KEY PLAYER IN PROMOTING
ECONOMIC DEVELOPMENT
In 2012, ERDF hired 2,145 employees mainly in network operation
and development, as well as customer and supplier relations.
2,272 people worked for ERDF in 2012 through apprenticeship contracts,
of which 56% were recruited.
93%*
of satisfied customers in 2
*Domestic customers and off-grid conne
95%
of purchases are made
in France
54%
of services and work are outsourced
to SMEs
n
2012
ections
In France, the public electricity distribution network
is owned by licensing authorities (municipalities
or municipal groupings). ERDF is responsible
for operating, developing and maintaining
the medium-voltage and low-voltage power grids.
1.3 million
kilometers of power lines, 42% of
the distribution grid is underground
25
e3 billion
investment in 2012
territorial
management
agencies and 1,000
offices in France
for a true proximity
To meet customer requirements,
ERDF and its 35,000 /employees
commit:
To improve electricity supply
quality and call-out times;
To strengthen territorial presence
and respond to local needs;
To simplify customers’ access
procedures.
ERDF contributes to regional
economic development through
the 30,000 jobs generated by its
activities
Visit our website
10,000, jobs are expected
to be created for the Linky
smart meter roll-out.
79 min
Average outage
time remained
fairly stable
in 2012 despite
an acceleration
of unexpected
weather events
(8 significant
events whilst
2 in 2011).
Maintenance and electric cables undergrounding;
grid-connected renewable
energy facilities in 2012
ERDF invests for an even more reliable and efficient
network, and anticipates new activities (wind power,
photovoltaic, electric vehicles…).
2 500
Connection of new consumers to the distribution
network;
Emergence of new technologies;
Preparing tomorrow's networks through innovative
experiments.
ERDF electric vehicles
soon on the road
European projects
Grid4EU
This European project under ERDF leadership brings
together 6 European power distributors in an
investigation of key Smart Grid functions
Erdf is a key player on Smart Grid in France with
over 15 projects underway and develops partnerships
all over Europe
IGreenGrid
Massive integration of renewable energy sources
Advanced
Assessment and comparison of active demand
management alternatives.
Linky Pilot Projects
An experiment on nearly 300,000
smart meters
Poste intelligent
Digital technology embedded
in primary substation for better
interface between high and
medium voltage networks
EvolDSO
Evolution of the distribution system operator's (DSO)
role and integration of renewable energies
IssyGrid
TRANSFORM
District-wide energy optimisation
Contribute to low carbon city's development through
multifluid and integrated energy planning
Watt & Moi
Infini Drive
secure one-line access to electric
consumption information
Management of recharging infrastructure
for electric vehicles
VENTEEA
Integration of important capacities
of wind energy in a rural network
Houat and Hoëdic
Secure the power supply of two islands
through power modulation and
redistribution of energy
Greenlys
Smart grid contribution to urban areas
equipped with LINKY
Smart Grid Vendée
Smart Electric Lyon
Optimise consumption and production
over a region
Nice Grid
SO GRID
Development of a new PLC communication
chain (Power Line Communication) to enhance
the control of the distribution network
ERDF ON-LINE Check out our news and videos at
Contribution of a smart-solar district :
handle demand peaks and better take
advantage of photovoltaic
www.facebook.com/erdfofficiel,
Experimentation of innovative offers
and services for customers downstream
the meter
Lyon Smart Community
Management of smart buildings, electric
vehicles and solar energy
twitter.com/erdfofficiel,
www.youtube.com/user/comerdf
ERDF - Électricité Réseau Distribution France
Tour Winterthur | 92085 Paris La Défense cedex
www.erdfdistribution.fr/Home
ERDF, French Société Anonyme with Management and Supervisory Board with capital of 270,037,000, listed in the Nanterre Trade and Companies Register under no. 444 608 442
Communication department - Conception : humancom - photo Crédits : Médiathèque ERDF, P. Allard, B. Fontana, F. Chevreau, W. Beaucardet, L. Vautrin, D. Charfeddine, O. Banon, L. Roux, L. Mayeux, A. Sargos Investment totaled EUR 3 billion in 2012. They have
increased by 20% since 2010. They secure:
34,000
november 2013
UPGRADING AND
DEVELOPING FUTURE
NETWORKS