ICOS Case Tracking Online
User Guide
serving the community through the administration of justice
Document Details
Version:
Date issued:
2.0
January 2016
Document Authors:
Operational Policy Group
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Getting Online ................................................................................................................................2
ICOS Case Numbering ......................................................................................................................4
Search Cases Screen ........................................................................................................................4
Flagged Cases Screen.......................................................................................................................6
View Civil Case Details.....................................................................................................................8
5.1 Case Details .......................................................................................................................................... 9
5.2 Case Participants .................................................................................................................................. 9
5.3 Orders Sought ...................................................................................................................................... 9
5.4 Applications.......................................................................................................................................... 10
5.5 Application Participants ....................................................................................................................... 10
5.6 Appeals................................................................................................................................................. 10
5.7 Appeal Participants .............................................................................................................................. 11
5.8 Events ................................................................................................................................................... 11
5.9 Court Listings........................................................................................................................................ 11
5.10 Results ................................................................................................................................................ 12
5.11 Appearances....................................................................................................................................... 12
5.12 Service Details .................................................................................................................................... 12
5.13 Fees .................................................................................................................................................... 13
View Criminal Case Details ..............................................................................................................14
6.1 Case Details .......................................................................................................................................... 15
6.2 Case Participants .................................................................................................................................. 15
6.3 Charges................................................................................................................................................. 15
6.4 Applications.......................................................................................................................................... 16
6.5 Application Participants ....................................................................................................................... 16
6.6 Appeals................................................................................................................................................. 16
6.7 Appeal Participants .............................................................................................................................. 17
6.8 Events ................................................................................................................................................... 17
6.9 Court Listings........................................................................................................................................ 17
6.10 Results ................................................................................................................................................ 18
6.11 Appearances....................................................................................................................................... 18
6.12 Legal Aid ............................................................................................................................................. 19
6.13 Service Details .................................................................................................................................... 19
6.14 Fees .................................................................................................................................................... 19
6.15 Multi-Defendant Screen..................................................................................................................... 20
6.16 Related Charges ................................................................................................................................. 21
6.17 Results ................................................................................................................................................ 21
6.18 Court Listings...................................................................................................................................... 22
View Family Case Screen .................................................................................................................23
7.1 Case Details .......................................................................................................................................... 24
7.2 Case Participants .................................................................................................................................. 24
7.3 Orders Sought ...................................................................................................................................... 24
7.4 Applications.......................................................................................................................................... 24
7.5 Application Participants ....................................................................................................................... 25
7.6 Appeals................................................................................................................................................. 25
7.7 Appeal Participants .............................................................................................................................. 25
7.8 Events ................................................................................................................................................... 26
7.9 Court Listings........................................................................................................................................ 26
7.10 Results ................................................................................................................................................ 27
7.11 Appearances....................................................................................................................................... 27
Query Screen ..................................................................................................................................29
Feedback Screen .............................................................................................................................30
Business Areas ................................................................................................................................31
1
1.
Getting Online
The ICOS Case Tracking Online (ICTO) system allows you to view and track progress on your cases. To view a
case you need to be a participant in the case or representing a participant in the case.
The case details that are available to you are updated in real time subject to case registration and result
confirmation rules. This means that a case cannot be viewed until the case registration process, including
receipt processing, has been completed and not until the completion of the result confirmation process.
All cases are available online except ex-parte cases or cases which are subject to reporting restrictions or no
publicity orders.
The system allows you to create a personal case list through a case flagging facility. This means that you have
a quick way to view and monitor progress of your current cases.
The system also allows you to send non-urgent queries directly to the relevant case processing office.
You will also need to use your Northern Ireland Courts and Tribunals Service (NICTS) login details that you
created on registering with the site. If you do not have an account, registration is quick and straightforward
and can be completed using the 'Login/ Register' button.
If you have forgotten your login details, please contact the webmaster via: WebmasterNICtS@courtsni.gov.uk
You can change your password anytime via “View Account Details”. Your PIN can be reset by NICTS at any
time upon request.
Login to our website www.courtsni.gov.uk and select Online Services.
2
Select ‘ICOS Case Tracking Online’.
Then select ‘Launch ICOS Case Tracking’.
3
2.
ICOS Case Numbering
Proceedings are categorised as cases, applications or appeals. Our ICOS system uses a specific numbering
format for cases, applications and appeals and this will be reflected in the details provided in the ICOS Case
Tracking Online system.
Cases are allocated a number when they are created in our system. The case number has the format
nn/nnnnnn, e.g. 10/123456. The first two numbers represent the year in which the case was received. The
remaining six numbers are sequentially allocated during the year and reset at the start of each year.
Applications are associated with a case and are given a sequential number which is appended to the case
number, i.e. the application number format is nn/nnnnnn/nn e.g. 10/123456/01.
Appeals are associated with either a case or an application and are given a sequential number which is
appended to the case number or the application number as appropriate. An appeal lodged on a case has the
format nn/nnnnnn/Ann, e.g. 10/123456/A01. An appeal lodged on an application has the format
nn/nnnnnn/nn/Ann, e.g. 10/123456/01/A01
However, when searching for cases, applications or appeals, you only need to enter the case component of
the proceeding number, e.g. 10/123456.
3.
Search Cases Screen
The Search screen allows you to find and view details on your cases. Only cases in which you are a party to or
in which you are currently representing a party will be viewable. Ex-parte cases or cases which are subject to
reporting restrictions or no publicity orders will not be displayed in search results.
You should select your search type, enter your search criteria and click on the 'Search' button.
There are four search options available:
Case Number - this is the ICOS case number.
 The ICOS case number has the format 99/999999 e.g. 06/001234.
4
Client Reference - this is your reference number.
 You can use a wildcard character in the search criteria e.g. 'CMCA*' will return all cases in which
the client reference starts with 'CMCA'.
 If a wildcard character is not used then the search will be based on an exact match.
Name - this is the party surname or company name.
 You need to enter at least two characters when searching on name.
 You can search on the name of any party to your case.
 You can use a wildcard character e.g. 'SM*' will return all cases where the party surname or
company name starts with 'SM'.
 If a wildcard character is not used then the search will be based on an exact match.
 By default the name search will limit its search to 'Active' cases but you can change this to 'Dealt
With' cases or 'All' cases by selecting the 'Case Status' drop-down list.
 Also by default the name search will look for cases in 'All' business categories but you can change
this to limit searches to 'Civil', 'Criminal' or 'Family' business categories by selecting the 'Business
Category' drop-down list.
Business Area - this will list all active proceedings in the specified business area.
 Proceedings can be cases, applications or appeals.
 A complete list of business areas can be found in the user guide in section 9.2.
A maximum of 100 records will be returned in any search type.
If search results are found which can be displayed, subject to the restrictions indicated above, then the results
will be displayed in a table as follows:
5
The following fields will be displayed for the search results:
 Business Area - this is the ICOS business area associated with the case. A complete list of business areas can
be found in the user guide in section 10.
 Case Type - this is the ICOS case type associated with the case.
 Case Number - this is the ICOS case number.
 Case Date - this is the cause date for a civil case or the offence date for the charges if a criminal case.
 Client Reference - this is the client reference provided by the issuing party or their representation.
 Issuing Party - this is the name of the first issuing party to the case. If there is more than one issuing then
ANOR or ORS will also be displayed.
 Responding Party - this is the name of the first responding party to the case. If there is more than one
responding party then ANOR or ORS will also be displayed.
 Case Status - this is the current status for the case.
The information displayed relates specifically to the case. Applications and appeals associated with the case,
will most likely have different details than the case.
By default, the sort order for cases displayed will be by Business Area (ascending), Case Type (ascending) and
Case Number (descending). However, you can re-sort the list of cases using any of the fields displayed in
ascending or descending order. So for example, if you click on the Issuing Party column header, it will sort the
list in ascending order by Issuing Party name. Click on the Issuing Party column header again and it will be resorted in descending order.
To view the case details, including the details of any associated applications and appeals, click on the relevant
case 'View' link.
The 'Reset' button will reset the search screen back to its default settings.
4.
Flagged Cases Screen
The Flagged Cases screen displays the cases associated with any specific flag. Cases can be flagged using the
'Add Flag' function available on the Search screen and the View Case screen.
The drop-down list will list any flags which have been used on your user account. You can select any flag
shown and a list of cases which have been flagged with this flag will be displayed. This allows you to maintain
your own personal list of cases which you want to be able to view and access quickly.
If there are multiple users in your firm using flags you might want to agree what flag or flags each of you will
be using. You can use up to 5 alphanumeric characters for your flag text. Flags are not case-sensitive but they
are displayed in upper-case. You can only use letters and numbers for the flag text.
On entry to the Flagged Cases screen, the system will check to see what flags have been used on your
account. If only one flag has been used, then the associated cases will be displayed automatically. If more than
one flag has been used, you will need to select a flag from the drop-down list to see the associated cases.
The flagged cases list will be displayed in a table as follows:
6
The following fields will be displayed for the flagged cases:
 Business Area - this is the ICOS business area associated with the case. A complete list of business areas can
be found in the user guide in section 10.
 Case Type - this is the ICOS case type associated with the case.
 Case Number - this is the ICOS case number.
 Client Reference - this is the client reference provided by the issuing party or their representation.
 Issuing Party - this is the name of the first issuing party to the case. If there is more than one issuing party
then ANOR or ORS will also be displayed.
 Responding Party - this is the name of the first responding party to the case. If there is more than one
responding party then ANOR or ORS will also be displayed.
 Case Status - this is the current status for the case.
 Listing Date - this is the next listing date for the case, application or appeal.
The information displayed, apart from the listing date, relates specifically to the case. Applications and
appeals associated with the case, will most likely have different details than the case.
By default, the sort order for cases displayed will be by Business Area (ascending), Case Type (ascending) and
Case Number (descending). However, you can re-sort the list of cases using any of the fields displayed in
ascending or descending order. So for example, if you click on the Issuing Party column header, it will sort the
list in ascending order by Issuing Party name. Click on the Issuing Party column header again and it will be resorted in descending order.
To view the case details, including the details of any associated applications and appeals, click on the relevant
case 'View' link.
To remove a case from your flagged cases list, select the relevant case checkbox and click on the 'Remove
Flag' button.
7
5.
View Civil Case Details
This screen is used to display details relating to a civil type case including details of any related applications
and appeals.
The case details are split into a basic case details section which is displayed at the top of the screen and a
number of case related sections. These sections are initially set to collapse but you can open any desired
section by clicking on the plus sign to the left of the section header. To close an open section, click on the
minus sign to the left of the section header. To view the details for all sections, click on the 'Expand All' link. To
close all open sections, click on the 'Contract All' link. Full details of the fields and data available are shown
below.
Each case, application and appeal listed, has a processing office which is linked to a query screen to allow you
to send a query directly to the relevant processing office. Click on the relevant underlined processing office for
the case, application or appeal to go to the query screen. You can use this facility for non-urgent queries.
To add a flag to a case, enter the flag text into the relevant field at the bottom of the screen and click on the
'Add Flag' button. The flag text field allows up to five alphanumeric characters and is not case sensitive. If
there are multiple users in your firm using flags you might want to agree what flag or flags each of you will be
using.
You can click on the 'Back' button to return to the previous screen.
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5.1 Case Details
Case Num
Client Reference
Business Area
Case Type
Cause of Action
Cause Date
Claim Type
Received Date
Case Status
Processing Office
Next Listing Date
 Case Number - the ICOS case number.
 Client Reference - the client reference provided by the issuing party or their representation.
 Business Area - the ICOS business area associated with the case. Applications and appeals may have a
different business area than the case.
 Case Type - the ICOS case type associated with the case.
 Cause of Action - the cause of action for the case.
 Cause Date - the effective date for the cause of action.
 Claim Type - the claim type for the case.
 Received Date - the received date for the case.
 Case Status - the current status for the case.
 Processing Office - the name of the processing office for the case. Applications and appeals may have a
different processing office. The processing office name is a link which can be used to send a query to the
case processing office.
 Next Listing Date - the next listing date for the case, application or appeal.
5.2 Case Participants
This section displays details for the participants specifically involved in the case. See also application
participants and appeal participants.
Type




Name
Representation
Reference
Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
5.3 Orders Sought
This section displays details for the order or orders sought relating to the case. This information may not
always be relevant depending on the case type.
Title
 Title - the description for any orders sought (if specified).
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5.4 Applications
This section displays details for any applications which have been lodged in the case. Applications may have a
different processing office than the case. Applications are numbered sequentially in the range 01 to 99.
Date
Num
Type
Procesing Office
Status




Date - the received date for the application.
Number - applications are numbered sequentially from 01.
Type - the application type.
Processing Office - the name of the processing office for the application. Case and appeals may have a
different processing office. The processing office name is a link which can be used to send a query to the
application processing office.
 Status - the current status for the application.
5.5 Application Participants
This section displays details for the participants specifically involved in the applications (see also case
participants and appeal participants). The number refers to the application which the participant is involved
in.
Num





Party Type
Name
Representation
Reference
Number - the application number that the participant is a party to.
Party Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
5.6 Appeals
This section displays details for any appeals lodged in the case or in any application. Appeals may have a
different processing office than the case or the application. Appeals are numbered sequentially in the range
A01 to A99. If the appeal relates to an application then the appeal number will be preceded by its associated
application number, e.g. 03/A01.
Date
Num
Type
Processing Office
Status




Date - the received date for the appeal.
Number - appeals are numbered sequentially from A01.
Type - the appeal type.
Processing Office - the name of the processing office for the appeal. Case and applications may have a
different processing office. The processing office name is a link which can be used to send a query to the
appeal processing office.
 Status - the current status for the appeal.
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5.7 Appeal Participants
This section displays details for the participants specifically involved in the appeals (see also case participants
and application participants). The number refers to the appeal which the participant is involved in.
Num





Party Type
Name
Representation
Reference
Number - the appeal number that the participant is a party to.
Party Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
5.8 Events
This section displays details for the events recorded in the case and any associated applications and appeals.
This section also displays details for any documents lodged in the case and any associated applications and
appeals.
Date
Num
Type
Lodging Party
Comments
 Date - the event date.
 Number - if specified, then the event relates to the indicated application or appeal. If blank, then the event
relates to the case.
 Type - the event type.
 Lodging Party - the name of the lodging party if the event relates to a document lodged.
 Comments - any additional information related to the event as recorded in ICOS.
5.9 Court Listings
This section displays details for the court listings which have been entered for the case and any associated
applications and appeals. All court listings entered will be displayed even if the listing was taken out or
cancelled before the sitting date. This is indicated by the court listing status. The court listing status would
normally be set to Active for future listing dates and this would change to Resulted when the results had been
entered and then Confirmed when the results had been confirmed. Only when the court listing status has
changed to Confirmed will be results be available for viewing online.
Date
Num
Hearing Type Venue
Courtroom
Time
Status
 Date - the court listing date.
 Number- if specified, then the court listing relates to the indicated application or appeal. If blank, then the
court listing relates to the case.
 Hearing Type - the hearing type and reason for listing (if recorded).
 Venue - the court venue for the listing.
 Courtroom - the court room for the listing.
 Time - the court listing start time.
 Status - the status for the court listing.
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5.10 Results
This section displays details for any results which have been entered for the case and any associated
applications and appeals. Results will only be available for viewing online after they have been confirmed. This
will be evident from the court listing status. Depending on the result type, 'View' links may be available in the
'View Detail', 'View Order' and 'Copy Order' sections.
Date
Num
01 Apr 2009 01
Order
View
Details
View
Order
Copy
Order
Discovery (Cc) - Without Payt With Affidavit
View
View
View
 Date - the date of the result.
 Number - if specified, then the result relates to the indicated application or appeal. If blank, then the result
relates to the case.
 Order - the result type or order type made.
 View Detail - a link to view the details for the order. This is useful where the order made doesn't have an
output document.
 View Order - a link to view the order document. Where an output document exists, this link will allow you
to view the text of the order document in plain text format. You can view, print or save this document for
your own records only.
 Copy Order - a link to obtain a copy of the selected order online through our Copy Orders Online facility. A
fee will be chargeable. This will only work for certain order types which were made on or after 1 January
2007.
5.11 Appearances
This section displays details for any appearances by solicitors or counsel which have been recorded as part of
the court resulting process.
Date
Num
Participant
Solicitor
Stand In
Counsel 1
Counsel 2
 Date - the date of the court hearing against which the appearance is recorded.
 Number - if specified, then the appearance relates to the indicated application or appeal. If blank, then the
appearance relates to the case.
 Participant - the name of the party being represented.
 Solicitor - the name of the solicitor who appeared, if known, otherwise will display a 'Y'.
 Stand In - the name of the stand-in solicitor who appeared, if known, otherwise will display a 'Y'.
 Counsel 1 - the name of the first counsel who appeared, if known, otherwise will display a 'Y'.
 Counsel 2 - the name of the second counsel who appeared, if known, otherwise will display a 'Y'.
5.12 Service Details
This section displays details for any summonses which have been allocated to a summons server for service.
Service Name
Service Method Service Fee
Date Served
Service Result
Outside NI
 Service Name - the name of the party who was served with the summons.
 Service Method - the service method used for service.
12




Service Fee - the service fee paid.
Date Served - the date the summons was served.
Service Result - the service result type.
Outside NI - indicates if service was outside Northern Ireland.
5.13 Fees
This section displays details for any fees which have been paid in respect of the case and any associated
applications and appeals.
Date
Num
Document
Amount
Paid
Payer
Name
Court
Office
Status
Receipt
Number
ICOS
Account
 Date - the date that the fee was paid.
 Number - if specified, then the fee relates to the indicated application or appeal. If blank, then the fee
relates to the case.
 Document - the document type which relates to the fee paid.
 Amount Paid - the amount of the fee.
 Payer Name - the name of the party who paid the fee.
 Court Office - the court office where the fee was paid.
 Status - the fee status, which is usually displayed as receipted unless the fee has been refunded or waived.
 Receipt Number - the receipt number for the fee (unless paid from a pre-paid account).
 ICOS Account - the pre-paid account number used to pay the fee (unless paid by any other method).
13
6.
View Criminal Case Details
This screen is used to display details relating to a criminal type case including details of any related
applications and appeals.
The case details are split into a basic case details section which is displayed at the top of the screen and a
number of case related sections. These sections are initially collapsed but you can open any desired section by
clicking on the plus sign to the left of the section header. To close an open section, click on the minus sign to
the left of the section header. To view the details for all sections, click on the 'Expand All' link. To close all
open sections, click on the 'Contract All' link. Full details of the fields and data available are shown below.
If the case has multiple defendants, then the details displayed on this page are amalgamated for all of the
defendants in the case. To see the defendant-specific charges, court listings and results, you will need to
select a specific defendant name from the Case Participants option.
Each case, application and appeal listed, has a processing office which is linked to a query screen to allow you
to send a query directly to the relevant processing office. Click on the relevant underlined processing office for
the case, application or appeal to go to the query screen. You can use this facility for non-urgent queries.
To add a flag to a case, enter the flag text into the relevant field at the bottom of the screen and click on the
'Add Flag' button. The flag text field allows up to five alphanumeric characters and is not case sensitive. If
there are multiple users in your firm using flags you might want to agree what flag or flags each of you will be
using.
You can click on the 'Back' button to return to the previous screen.
14
6.1 Case Details
Case Num
Case Type
Client Reference
Received Date
Processing Office
Next Listing Date
Business Area
Case Status
 Case Number - the ICOS case number.
 Client Reference - the client reference provided by the issuing party or their representation.
 Business Area - the ICOS business area associated with the case. Applications and appeals may have a
different business area than the case.
 Case Type - the ICOS case type associated with the case.

 Received Date - the received date for the case.
 Case Status - the current status for the case.
 Processing Office - the name of the processing office for the case. Applications and appeals may have a
different processing office. The processing office name is a link which can be used to send a query to the
case processing office.
 Next Listing Date - the next listing date for the case, application or appeal.
6.2 Case Participants
This section displays details for the participants specifically involved in the case. See also application
participants, appeal participants and Multi-Defendant Screen.
Type




Name
Representation
Reference
Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
6.3 Charges
This section displays details for any charges which have been entered for the case. The latest details for any
consents, pleas and findings will also be displayed, except if the case has multiple defendants (see multiple
defendants section).
Num
Title
Offence
Date
Consent
Plea
Finding
Status
Appealed






Number - charges are numbered sequentially from 1.
Title - the short name for the charge.
Offence Date - the offence date for the charge.
Consent - if consent has been recorded for the charge, displays the date of the consent and consent type.
Plea - if a plea has been entered for the charge, displays the date of the latest plea and the plea type.
Finding - if a finding has been recorded for the charge, displays the date of the latest finding and the finding
type.
 Status - the status for the charge, usually active or dealt with.
 Appealed - indicates if the result for the charge has been appealed.
15
6.4 Applications
This section displays details for any applications which have been lodged in the case. Applications may have a
different processing office than the case. Applications are numbered sequentially in the range 01 to 99.
Date
Num
Type
Procesing Office
Status




Date - the received date for the application.
Number - applications are numbered sequentially from 01.
Type - the application type.
Processing Office - the name of the processing office for the application. Case and appeals may have a
different processing office. The processing office name is a link which can be used to send a query to the
application processing office.
 Status - the current status for the application.
6.5 Application Participants
This section displays details for the participants specifically involved in the applications. See also case
participants and appeal participants. The number refers to the application which the participant is involved in.
Num





Party Type
Name
Representation
Reference
Number - the application number that the participant is a party to.
Party Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
6.6 Appeals
This section displays details for any appeals lodged in the case or in any application. Appeals may have a
different processing office than the case or the application. Appeals are numbered sequentially in the range
A01 to A99. If the appeal relates to an application then the appeal number will be preceded by its associated
application number, e.g. 03/A01.
Date
Num
Type
Processing Office
Status




Date - the received date for the appeal.
Number - appeals are numbered sequentially from A01.
Type - the appeal type.
Processing Office - the name of the processing office for the appeal. Case and applications may have a
different processing office. The processing office name is a link which can be used to send a query to the
appeal processing office.
 Status - the current status for the appeal.
16
6.7 Appeal Participants
This section displays details for the participants specifically involved in the appeals. See also case participants
and application participants. The number refers to the appeal which the participant is involved in.
Num





Party Type
Name
Representation
Reference
Number - the appeal number that the participant is a party to.
Party Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
6.8 Events
This section displays details for the events recorded in the case and any associated applications and appeals.
This section also displays details for any documents lodged in the case and any associated applications and
appeals.
Date
Num
Type
Lodging Party
Comments
 Date - the event date.
 Number - if specified, then the event relates to the indicated application or appeal. If blank, then the event
relates to the case.
 Type - the event type.
 Lodging Party - the name of the lodging party if the event relates to a document lodged.
 Comments - any additional information related to the event as recorded in ICOS.
6.9 Court Listings
This section displays details for the court listings which have been entered for the case and any associated
applications and appeals. If the case has multiple defendants you should check to see which defendants have
been listed by selecting the defendant’s name. All court listings entered will be displayed even if the listing
was taken out or cancelled before the sitting date. This is indicated by the court listing status. The court listing
status would normally be set to Active for future listing dates and this would change to Resulted when the
results had been entered and then Confirmed when the results had been confirmed. Only when the court
listing status has changed to Confirmed will the results be available for viewing online.
Date
Num
Hearing Type Venue
Courtroom
Time
Status
 Date - the court listing date.
 Number- if specified, then the court listing relates to the indicated application or appeal. If blank, then the
court listing relates to the case.
 Hearing Type - the hearing type and reason for listing (if recorded).
 Venue - the court venue for the listing.
 Courtroom - the court room for the listing.
 Time - the court listing start time.
 Status - the status for the court listing.
17
6.10 Results
This section displays details for any results which have been entered for the case and any associated
applications and appeals. Results will only be available for viewing online after they have been confirmed. This
will be evident from the court listing status. Depending on the result type, 'View' links may be available in the
'View Detail', 'View Order' and 'Copy Order' sections.
Order
View Details View Order
07 Dec 2009
28 Oct 2009
14 Oct 2009
Date
Num
Charge
Adjourned -Already Listed - Def Did Not Appear
Adjourned -Already Listed - Def Did Not Appear
Continuing Bail - Crown Court - Date Fixed
View
View
View
11 Sep 2009
Crown Court Committal (Trial) On Bail
View
View
 Date - the date of the result.
 Number - if specified, then the result relates to the indicated application or appeal. If blank, then the result
relates to the case.
 Order - the result type or order type made.
 View Detail - a link to view the details for the order. This is useful where the order made doesn't have an
output document.
 View Order - a link to view the order document. Where an output document exists, this link will allow you
to view the text of the order document in plain text format. You can view, print or save this document for
your own records only.
6.11 Appearances
This section displays details for any appearances by solicitors or counsel which have been recorded as part of
the court resulting process.
Date
Num
Participant
Solicitor
Stand In
Counsel 1
Counsel 2
 Date - the date of the court hearing against which the appearance is recorded.
 Number - if specified, then the appearance relates to the indicated application or appeal. If blank, then the
appearance relates to the case.
 Participant - the name of the party being represented.
 Solicitor - the name of the solicitor who appeared, if known, otherwise will display a 'Y'.
 Stand In - the name of the stand-in solicitor who appeared, if known, otherwise will display a 'Y'.
 Counsel 1 - the name of the first counsel who appeared, if known, otherwise will display a 'Y'.
 Counsel 2 - the name of the second counsel who appeared, if known, otherwise will display a 'Y'.
18
6.12 Legal Aid
This section displays summary details for any legal aid applications made. See also the results section where
the details of the legal aid orders made will be found.
Date






Type
Result
Effective Date
Solicitor Firm
Solicitor
Date - the date that the legal aid application was made.
Type - the legal aid application type.
Result - the result for the legal aid application.
Effective Date - if legal aid has been granted, the effective date for the legal aid order.
Solicitor Firm - the name of the solicitor firm granted legal aid.
Solicitor - the name of the solicitor granted legal aid (if recorded).
6.13 Service Details
This section displays details for any summonses which have been allocated to a summons server for service.
Service Name






Service Method Service Fee
Date Served
Service Result
Outside NI
Service Name - the name of the party who was served with the summons.
Service Method - the service method used for service.
Service Fee - the service fee paid.
Date Served - the date the summons was served.
Service Result - the service result type.
Outside NI - indicates if service was outside Northern Ireland.
6.14 Fees
This section displays details for any fees which have been paid in respect of the case and any associated
applications and appeals.
Date
Num
Document
Amount
Paid
Payer
Name
Court
Office
Status
Receipt
Number
ICOS
Account
 Date - the date that the fee was paid.
 Number - if specified, then the fee relates to the indicated application or appeal. If blank, then the fee
relates to the case.
 Document - the document type which relates to the fee paid.
 Amount Paid - the amount of the fee.
 Payer Name - the name of the party who paid the fee.
 Court Office - the court office where the fee was paid.
 Status - the fee status, which is usually displayed as receipted unless the fee has been refunded or waived.
 Receipt Number - the receipt number for the fee (unless paid from a pre-paid account).
 ICOS Account - the pre-paid account number used to pay the fee (unless paid by any other method).
19
6.15 Multi-Defendant Screen
This screen is used to display details relating to the charges, results and court listings which are specifically
related to the selected defendant in a multi-defendant criminal case. You can select the appropriate
defendant name from the Case Participants option. See 6.2 Case Participants.
The screen shows the name of the selected defendant at the top of the screen, along with sections for Related
Charges, Results and Court Listings. These sections are initially collapsed but you can open any desired section
by clicking on the plus sign to the left of the section header. To close an open section, click on the minus sign
to the left of the section header. To view the details for all sections, click on the 'Expand All' link. To close all
open sections, click on the 'Contract All' link. Full details of the fields and data available are shown below.
You can click on the 'Back' button to return to the previous screen.
20
6.16 Related Charges
This section displays details for any charges which have been entered for the selected defendant. The latest
details for any consents, pleas and findings will also be displayed.






Number - charges are numbered sequentially from 1.
Title - the short name for the charge.
Offence Date - the offence date for the charge.
Consent - if consent has been recorded for the charge, displays the date of the consent and consent type.
Plea - if a plea has been entered for the charge, displays the date of the latest plea and the plea type.
Finding - if a finding has been recorded for the charge, displays the date of the latest finding and the finding
type.
 Status - the status for the charge, usually active or dealt with.
 Appealed - indicates if the result for the charge has been appealed.
6.17 Results
This section displays details for any results which have been entered for the selected defendant in the case
and any associated applications and appeals. Results will only be available for viewing online after they have
been confirmed. This will be evident from the court listing status. Depending on the result type, 'View' links
may be available in the 'View Detail', 'View Order' and 'Copy Order' sections.
Order
View
Details
26 Nov 2009
26 Nov 2009
22 Oct 2009
23 Sep 2009
23 Sep 2009
09 Sep 2009
26 Aug 2009
Continuing Bail - Crown Court - Date Fixed
Continuing Bail (Crown) - Already Listed
Continuing Bail - Crown Court - Date Fixed
Defence Certificate For Proceedings In Crown Court
Crown Court Committal (Trial) On Bail
Adjournment
Adjournment
View
View
View
View
View
View
View
15 Jul 2009
Vary/Amend A Bail Order
View
Date
Num Charge
View
Order
21
 Date - the date of the result.
 Number - if specified, then the result relates to the indicated application or appeal. If blank, then the result
relates to the case.
 Order - the result type or order type made.
 View Detail - a link to view the details for the order. This is useful where the order made doesn't have an
output document.
 View Order - a link to view the order document. Where an output document exists, this link will allow you
to view the text of the order document in plain text format. You can view, print or save this document for
your own records only.
6.18 Court Listings
This section displays details for the court listings which have been entered for the selected defendant in the
case and any associated applications and appeals. All court listings entered will be displayed even if the listing
was taken out or cancelled before the sitting date. This is indicated by the court listing status. The court listing
status would normally be set to Active for future listing dates and this would change to Resulted when the
results had been entered and then Confirmed when the results had been confirmed. Only when the court
listing status has changed to Confirmed will be results be available for viewing online.
Date
Num
Hearing Type Venue
Courtroom
Time
Status
 Date - the court listing date.
 Number- if specified, then the court listing relates to the indicated application or appeal. If blank, then the
court listing relates to the case.
 Hearing Type - the hearing type and reason for listing (if recorded).
 Venue - the court venue for the listing.
 Courtroom - the court room for the listing.
 Time - the court listing start time.
 Status - the status for the court listing.
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7.
View Family Case Screen
This screen is used to display details relating to a family type case including details of any related applications
and appeals.
The case details are split into a basic case details section which is displayed at the top of the screen and a
number of case related sections. These sections are initially collapsed but you can open any desired section by
clicking on the plus sign to the left of the section header. To close an open section, click on the minus sign to
the left of the section header. To view the details for all sections, click on the 'Expand All' link. To close all
open sections, click on the 'Contract All' link. Full details of the fields and data available are shown below.
Each case, application and appeal listed, has a processing office which is linked to a query screen to allow you
to send a query directly to the relevant processing office. Click on the relevant underlined processing office for
the case, application or appeal to go to the query screen. You can use this facility for non-urgent queries.
To add a flag to a case, enter the flag text into the relevant field at the bottom of the screen and click on the
'Add Flag' button. The flag text field allows up to five alphanumeric characters and is not case sensitive. If
there are multiple users in your firm using flags you might want to agree what flag or flags each of you will be
using.
You can click on the 'Back' button to return to the previous screen.
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7.1 Case Details
Case Num
Case Type
Client Reference
Received Date
Processing Office
Next Listing Date
Business Area
Case Status
 Case Number - the ICOS case number.
 Client Reference - the client reference provided by the issuing party or their representation.
 Business Area - the ICOS business area associated with the case. Applications and appeals may have a
different business area than the case.
 Case Type - the ICOS case type associated with the case.
 Received Date - the received date for the case.
 Case Status - the current status for the case.
 Processing Office - the name of the processing office for the case. Applications and appeals may have a
different processing office. The processing office name is a link which can be used to send a query to the
case processing office.
 Next Listing Date - the next listing date for the case, application or appeal.
7.2 Case Participants
This section displays details for the participants specifically involved in the case. See also application
participants and appeal participants.
Type




Name
Representation
Reference
Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
7.3 Orders Sought
This section displays details for the order or orders sought relating to the case. This information may not
always be relevant depending on the case type.
Title
 Title - the complaint description.
7.4 Applications
This section displays details for any applications which have been lodged in the case. Applications may have a
different processing office than the case. Applications are numbered sequentially in the range 01 to 99.
Date
Num
Type
Procesing Office
Status
24




Date - the received date for the application.
Number - applications are numbered sequentially from 01.
Type - the application type.
Processing Office - the name of the processing office for the application. Case and appeals may have a
different processing office. The processing office name is a link which can be used to send a query to the
application processing office.
 Status - the current status for the application.
7.5 Application Participants
This section displays details for the participants specifically involved in the applications. See also case
participants and appeal participants. The number refers to the application which the participant is involved in.
Num





Party Type
Name
Representation
Reference
Number - the application number that the participant is a party to.
Party Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
7.6 Appeals
This section displays details for any appeals lodged in the case or in any application. Appeals may have a
different processing office than the case or the application. Appeals are numbered sequentially in the range
A01 to A99. If the appeal relates to an application then the appeal number will be preceded by its associated
application number, e.g. 03/A01.
Date
Num
Type
Processing Office
Status




Date - the received date for the appeal.
Number - appeals are numbered sequentially from A01.
Type - the appeal type.
Processing Office - the name of the processing office for the appeal. Case and applications may have a
different processing office. The processing office name is a link which can be used to send a query to the
appeal processing office.
 Status - the current status for the appeal.
7.7 Appeal Participants
This section displays details for the participants specifically involved in the appeals. See also case participants
and application participants. The number refers to the appeal which the participant is involved in.
Num
Party Type
Name
Representation
Reference
25





Number - the appeal number that the participant is a party to.
Party Type - the participant type.
Name - the participant name displayed as forename surname and date of birth (if held) or company name.
Representation - the name of the solicitor firm representing the participant.
Reference - the correspondence reference for the representation (if held).
7.8 Events
This section displays details for the events recorded in the case and any associated applications and appeals.
This section also displays details for any documents lodged in the case and any associated applications and
appeals.
Date
Num
Type
Lodging Party
Comments
 Date - the event date.
 Number - if specified, then the event relates to the indicated application or appeal. If blank, then the event
relates to the case.
 Type - the event type.
 Lodging Party - the name of the lodging party if the event relates to a document lodged.
 Comments - any additional information related to the event as recorded in ICOS.
7.9 Court Listings
This section displays details for the court listings which have been entered for the case and any associated
applications and appeals. All court listings entered will be displayed even if the listing was taken out or
cancelled before the sitting date. This is indicated by the court listing status. The court listing status would
normally be set to Active for future listing dates and this would change to Resulted when the results had been
entered and then Confirmed when the results had been confirmed. Only when the court listing status has
changed to Confirmed will be results be available for viewing online.
Date
Num
Hearing Type Venue
Courtroom
Time
Status
 Date - the court listing date.
 Number- if specified, then the court listing relates to the indicated application or appeal. If blank, then the
court listing relates to the case.
 Hearing Type - the hearing type and reason for listing (if recorded).
 Venue - the court venue for the listing.
 Courtroom - the court room for the listing.
 Time - the court listing start time.
 Status - the status for the court listing.
26
7.10 Results
This section displays details for any results which have been entered for the case and any associated
applications and appeals. Results will only be available for viewing online after they have been confirmed. This
will be evident from the court listing status. Depending on the result type, 'View' links may be available in the
'View Detail', 'View Order' and 'Copy Order' sections.
Date
Num
03 Nov 2014
01 Sep 2014
01 Sep 2014
17 Apr 2012
17 Apr 2012
12 Mar 2012
12 Mar 2012
08 Mar 2012
08 Mar 2012
Order
Interim Contact Order
Interim Contact Order
Order Or Direction-Already Listed
Interim Contact Order
Order Or Direction-Already Listed
Interim Contact Order
Order Or Direction-Already Listed
Interim Contact Order
Order Or Direction-Already Listed
View
Details
View
Order
View
View
View
View
View
View
View
View
View
View
View
View
View
View
Copy
Order
 Date - the date of the result.
 Number - if specified, then the result relates to the indicated application or appeal. If blank, then the result
relates to the case.
 Order - the result type or order type made.
 View Detail - a link to view the details for the order. This is useful where the order made doesn't have an
output document.
 View Order - a link to view the order document. Where an output document exists, this link will allow you
to view the text of the order document in plain text format. You can view, print or save this document for
your own records only.
 Copy Order - a link to obtain a certified copy of the selected order online through our Copy Orders Online
facility. A fee will be chargeable. This will only work for decree absolutes made on or after 1 January 2007.
7.11 Appearances
This section displays details for any appearances by solicitors or counsel which have been recorded as part of
the court resulting process.
Date
Num
Participant
Solicitor
Stand In
Counsel 1
Counsel 2
 Date - the date of the court hearing against which the appearance is recorded.
 Number - if specified, then the appearance relates to the indicated application or appeal. If blank, then the
appearance relates to the case.
 Participant - the name of the party being represented.
 Solicitor - the name of the solicitor who appeared, if known, otherwise will display a 'Y'.
 Stand In - the name of the stand-in solicitor who appeared, if known, otherwise will display a 'Y'.
 Counsel 1 - the name of the first counsel who appeared, if known, otherwise will display a 'Y'.
 Counsel 2 - the name of the second counsel who appeared, if known, otherwise will display a 'Y'.
27
7.12 Service Details
This section displays details for any summonses which have been allocated to a summons server for service.
Service Name






Service Method Service Fee
Date Served
Service Result
Outside NI
Service Name - the name of the party who was served with the summons.
Service Method - the service method used for service.
Service Fee - the service fee paid.
Date Served - the date the summons was served.
Service Result - the service result type.
Outside NI - indicates if service was outside Northern Ireland.
7.13 Fees
This section displays details for any fees which have been paid in respect of the case and any associated
applications and appeals.
Date
Num
Document
Amount
Paid
Payer
Name
Court
Office
Status
Receipt
Number
ICOS
Account
 Date - the date that the fee was paid.
 Number - if specified, then the fee relates to the indicated application or appeal. If blank, then the fee
relates to the case.
 Document - the document type which relates to the fee paid.
 Amount Paid - the amount of the fee.
 Payer Name - the name of the party who paid the fee.
 Court Office - the court office where the fee was paid.
 Status - the fee status, which is usually displayed as receipted unless the fee has been refunded or waived.
 Receipt Number - the receipt number for the fee (unless paid from a pre-paid account).
 ICOS Account - the pre-paid account number used to pay the fee (unless paid by any other method).
28
8.
Query Screen
This screen allows you to lodge a query for any case, application or appeal directly with the office dealing with
the proceeding selected. This facility should be used for non-urgent queries.
You should enter your name and preferred contact details (telephone number or email address). Enter your
query into the query text field and click on the ‘Submit’ button.
The system will send an email to the relevant processing office with your query details and a confirmation
screen will be displayed.
Click on the 'Return' button to return to the screen you were previously viewing.
The court office will deal with your query and contact you with the answer using the contact method you
entered in your query.
29
9.
Feedback Screen
This screen allows you to provide feedback or comments or suggestions on the ICOS Case Tracking Online
service. You can complete any or all of the feedback questions and/or the comments and suggestions field.
The feedback questions have ratings available on the drop-down fields. The feedback questions are optional.
However, any feedback or comments or suggestions you provide are much appreciated and will be forwarded
to our ICOS Team within Digital Services for consideration.
If you would like someone to contact you regarding your feedback or comments or suggestions, please enter
your contact details into the 'Name' and 'Contact Details' fields.
When you have completed entering your feedback or comments or suggestions, click on the 'Submit' button.
The system will send an email with your feedback details and a confirmation screen will be displayed.
Click on the 'Return' button to return to the screen you were previously viewing.
30
10. Business Areas
BUSINESS CATEGORY BUSINESS AREA
CIVIL
APPEAL TO HIGH COURT CIVIL
BANKRUPTCY
CHANCERY
CIVIL
COMPANIES
CONTENTIOUS PROBATE
COURT OF APPEAL CIVIL
CRIMINAL DAMAGE
DISTRICT JUDGE APPEAL TO COUNTY COURT JUDGE
EQUITY
JUDICIAL REVIEW
MAGISTRATES TO COUNTY COURT CIVIL
QUEENS BENCH
QUEENS BENCH CROWN
SMALL CLAIMS
CRIMINAL
COURT OF APPEAL CRIMINAL
CRIMINAL APPEALS TO COUNTY COURT
CROWN COURT
FIXED PENALTY REGISTRATION
HIGH COURT BAIL
MAG COURT (DEPARTMENTAL)
MAG COURT (POLICE)
FAMILY
ADOPTION (CC)
ADOPTION (HC)
CHILDREN ORDER HIGH COURT
DIVORCE COUNTY COURT
DIVORCE HIGH COURT
DOMESTIC PROCEEDINGS
FAMILY APPEAL TO HIGH COURT
FAMILY APPEALS TO COUNTY COURT FAMILY
FAMILY CARE CENTRE
FAMILY PROCEEDINGS
FH&DV (COUNTY COURT)
FH&DV (HIGH COURT)
FH&DV (MAGISTRATES COURT)
PROBATE
COURT TIER
HIGH COURT
HIGH COURT
HIGH COURT
COUNTY COURT
HIGH COURT
HIGH COURT
COURT OF APPEAL
COUNTY COURT
COUNTY COURT
COUNTY COURT
HIGH COURT
COUNTY COURT
HIGH COURT
HIGH COURT
COUNTY COURT
COURT OF APPEAL
COUNTY COURT
CROWN COURT
MAGISTRATES' COURT
HIGH COURT
MAGISTRATES' COURT
MAGISTRATES' COURT
COUNTY COURT
HIGH COURT
HIGH COURT
COUNTY COURT
HIGH COURT
MAGISTRATES' COURT
HIGH COURT
COUNTY COURT
COUNTY COURT
MAGISTRATES' COURT
COUNTY COURT
HIGH COURT
MAGISTRATES' COURT
HIGH COURT
31