Actiontec Elec. Inc.
What does it mean when the LED lights on a GT701WRU Router flash and or change color?
POWER LED:
Possible colors are:
Red, Amber and Green
Normal:
When the GT701WRU Router is functioning normally, the Power light will change color as
the Router is starting up. During a normal device power up, the Power LED is first solid
Red for 2 to 3 seconds, followed by flashing Green for 15 to 30 seconds. Lastly the Power
LED is solid Green, and it remains solid Green for the rest of the time the Router is
powered up.
Abnormal:
Power LED not illuminated:
Either the device is turned off or some element of the power supply has failed. The
problem could be the AC power at the outlet, DC power from the Power Supply or the Router
itself.
Power LED is solid Red:
Indication of possible hardware generated lockup, hardware failure or incorrect firmware.
Power LED is solid Amber:
Indication of firmware generated lockup, firmware corruption or incorrect firmware.
Power LED only flashes Green, cycles through colors or GT restarts continuously:
Indicates possible incorrect Power Supply voltage, corrupt or incorrect firmware.
WAN LED:
Possible colors are:
Green
Normal:
When the GT701WRU Router is working correctly, the WAN LED will illuminate when there is
a valid broadband Ethernet connection to the WAN port. This can be an Ethernet connection
to a Local Area Network (LAN) or broadband modem (DSL or Cable).
Abnormal:
WAN LED not illuminated:
This could be due to an Ethernet cable not being connected to the WAN port, or if a cable
is connected, the connection is not active. If the broadband modem is powered off the
connection can not be detected, and this inactivity will cause the WAN LED to not be
illuminated. If the incorrect type of Ethernet cable (a cross-over cable) is used, it
would also cause the LED to not be illuminated. An incorrect Ethernet cable will generate
the same type of behavior as a modem that is powered off, because of the lack of network
traffic.
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Actiontec Elec. Inc.
INTERNET LED:
Possible colors are:
Red and Green
Normal:
A Green LED indicates a successful connection to the ISP (Internet Service Provider).
When the connection is made the LED lights up solid Green and remains solid, until
network traffic causes it to begin flashing.
Abnormal:
Even though the WAN LED is solid Green, if an attempt to connect to the ISP has failed
the Internet LED will turn Red. This type of failure is often due to authentication
problems. Whether it is some type of misconfiguration of the Router by the user or an
account misconfiguration by the ISP, the effect is the same.
Internet LED not illuminated:
Indicates that the router has not connected to the Internet, or if there was a connection
it was lost. It could mean that the Router still needs to be configured, or if the
Internet connection is still valid, that the Internet LED may have failed.
USB or Ethernet LED:
Possible colors are:
Green
Normal:
The LED is illuminated when there is a successful connection to another device, such as a
USB cable connected to a PC or an Ethernet cable connected to a computer or network hub.
The USB and Ethernet LEDs are solid Green when there is a connection, and they begin
flashing when there is network traffic.
Abnormal:
USB and Ethernet LED not illuminated:
This indicates no connection, which could be caused by a bad cable, the wrong type of
cable or a bad port (USB or Ethernet) on the PC or Router.
Wireless LED:
Possible colors are:
Green
Normal:
The Wireless LED does not operate exactly like the USB and Ethernet LEDs. Those LEDs are
illuminated when there is a connection, but the Wireless LED is illuminated when the
Router's wireless functionality is enabled. The Wireless LED gives no immediate
indication that a computer or device has connected to it. The only indication that a
device is connected is when network traffic causes the Wireless LED to begin flashing.
Abnormal:
Wireless LED not illuminated:
This indicates that the Wireless function has not been enabled, that a non-wireless
firmware was loaded onto the Router in error or that the Router has failed (or at least
the Wireless LED has).
Resolutions:
These types of problems can often be resolved by power-cycling the Router or resetting it
(See the FAQ regarding Resetting the GT, for directions). Before replacing a Router a
Recovery should always be attempted, unless the problem is obviously a physical one
(rattles, smoke, etc…). Many times reinstalling the firmware via a Recovery program can
restore an unresponsive unit, to full functionality.
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