This page shows where the clean, renewable energy comes in! Account No: 0123456789-0 Statement Date: 12/29/2015 Due Date: 01/19/2016 ENERGY STATEMENT www.pge.com/MyEnergy Service Information Details of MCE Electric Generation Charges 11/20/2015 - 12/19/2015 (30 billing days) Total Usage Service For: 100 CLEAR VISTA DR Service Agreement ID: 9876543210 ESP Customer Number: 0123456789 9 10 11 12 11/20/2015 – 12/19/2015 . Rate Schedule: E-1 Deep Green Generation - Total 388.000000 kWh @ $0.01000 388.000000 kWh @ $0.08200 35.70 Net Charges Utility Users Tax Energy Surcharge MCE is committed to protecting customer privacy. Learn more about our privacy policy at: mceCleanEnergy.org/privacy. Total MCE Electric Generation Charges $3.88 31.82 3.57 0.11 $39.38 388.000000 kWh For questions regarding charges on this page, please contact: MCE 1125 Tamalpais Avenue SAN RAFAEL CA 94901 1-888-632-3674 www.mceCleanEnergy.org Additional Messages MCE is a not-for-profit, public agency that sources 50-100% renewable energy for your power needs, called electric generation. PG&E continues to provide and bill for electric delivery services. MCE replaces PG&E’s charge for electric generation. This is reflected in the ‘Generation Credit’ line item shown on the ‘Details of PG&E Electric Delivery Charges’ page of your bill. Gas services are not provided by MCE. If you have any questions about MCE, please call us at 1 (888) 632-3674, email us at info@mceCleanEnergy.org, or visit us online at www.mceCleanEnergy.org. We’re happy to help! 9 Rate Schedule Your rate schedule is based on your selected PG&E rate and determines how you are charged for the electricity provided. For details on rates, visit: mceCleanEnergy.org/rates. 10 Deep Green If you have chosen Deep Green 100% renewable energy service, you will have a line item for the penny per kilowatt-hour ($0.01/kWh) Deep Green premium. Half of this premium, which is ~$5 for the typical home, funds local renewable energy project development. 11 Utility Users Tax Some cities may assess customers a Utility Users Tax, which is calculated as a percentage within both your PG&E delivery and MCE generation charges. 12 Energy Surcharge This charge applies regardless of your service provider. It is collected from all customers on behalf of the California Energy Commission. Visit www.pge.com/MyEnergy for a detailed bill comparison. Page 4 of 6 We’re here to answer your questions. mceCleanEnergy.org info@mceCleanEnergy.org 1 (888) 632–3674 printed on recycled paper with soy ink @mceCleanEnergy Understanding Your Electric Bill This is what you will see on your bill as an MCE customer. Thank you for supporting renewable energy and creating a brighter future! While MCE is in charge of sourcing the energy you use behind the scenes, PG&E will still send your monthly bill. Instead of one fee that combines both your electric delivery fees and electric generation fees, your bill will now show separate line items — one for PG&E electric delivery and one for MCE electric generation. MCE’s generation rates simply replace PG&E’s generation rates; they are not an added fee. Here are some things you should know: »» PG&E will no longer charge you for electric generation, since MCE now procures your energy from 50-100% renewable sources, depending on your service choice. »» PG&E will continue to provide and charge you for electric delivery — the transmission and distribution of your electricity, as well as required regulatory fees — at the same rates. »» Because PG&E and MCE work together to provide separate parts of your electric service, your bill will include charges from both PG&E and MCE, but there will never be any duplicate charges. Account No: 0123456789-0 Statement Date: 12/29/2015 1 Account www.pge.com/MyEnergy Due Date: 01/19/2016 No: 0123456789-0 ENERGY STATEMENT Statement Date: 12/29/2015 www.pge.com/MyEnergy Important Phone Numbers - 24 hours per day, 7 days per week Due Date: 01/19/2016 Customer Service (All Languages; Relay Calls Accepted) 1-800-743-5000 Your1-800-652-4712 Account Summary TDD/TTY (Speech/Hearing Impaired) Service For: ENERGY STATEMENT . Servicio al Cliente en Español (Spanish) DEE P. GREENE 華語客戶服務 (Chinese) 100 CLEAR VISTA DR Rules and ratesCA 94804 RICHMOND, 1-800-660-6789 Dịch vụ khách tiếng Việt (Vietnamese) Amount Due on Previous Statement 1-800-893-9555 Business Customer Service Payment(s) Received Since Last Statement 2 Questions about your bill? 3 $87.87 Total Amount Due by 01/12/2016 4 Your current electricity rate Your electricity usage is currently billed on a rate for a single-family home or common-use area of a "PG&E" refers to complex. Pacific Gas and Electric Company, aplease subsidiary of PG&E © 2015 Pacific andrate Electric Company. All rights reserved. multi-family If this is incorrect, call us atCorporation. 1-800-743-5000 for aGas free analysis. Please do not mark in box. For system use only. 1 Account Number Continued on page 6 Your PG&E–assigned number to identify No payment is due. Please retain for your records. Thank you. your account. Please have the first 10 digits on hand if you call to enroll in MCE’s Deep Green or Local Sol service options, or if you opt out. Update My Information (English Only) 99900236951918200000087870000000000 Ways To Pay Please allow 1-2 billing cycles for changes to take 2 PG&E Electric Delivery Charges effect Account Number: 0123456789-0 Due Date: • Online at www.pge.com/waystopay • PG&E’s Mobile Bill Pay APS Amount: to be applied: • By mail: Send your payment alongAPS with this payment stub in the envelope Changecharge my mailing address to: PG&E’s for the delivery of electricity. It $87.87 includes the cost of moving energy from provided. 01/12/2016 0123456789-0 01/19/2016 • By debit card, Visa, Mastercard or Discover: Call 1-877-704-8470 at any xxx the grid to your home or business and maintaining the electric lines so that have time. (Our independent service provider charges a fee foryou each transaction.) City State ZIP code • At a PG&E payment center or local office: To find a payment center or local reliable service, rain or shine! office near you, please visit www.pge.com or call 1-800-743-5000. Please bring Primary Primary Phone # Email 3 MCE Electric Generation Charges Service For: 100 CLEAR VISTA DR Service Agreement ID: 0123456789 Rate Schedule: E1 T Residential Service 39.38 MCE Electric Generation Charges a copy of your bill with you. Service Information Details of PG&E Electric Delivery Charges 11/20/2015 - 12/18/2015 (29 billing days) Water Resources (DWR) to purchase power to serve electric customers during the California energyCharges crisis. DWR bond charges are collected on behalf of$34.94 DWR Electric Delivery and do not belong to PG&E. If you believe there is an error on your bill, please call 1-800-743-5000 to DWR power charge: Included in generation charges for energy provided by . Current Gas speak with a representative. If you are not satisfied with our response, contact theCharges DWR. Approximately 1% of your energy is provided by DWR and collected 13.55 by 24 hours perUtilities day, Commission 7 days per(CPUC), week Consumer Affairs Branch, 505 California Public PG&E as DWR’s agent. In 2015, DWR will receive $124,455,827 from bundled Phone: 1-866-743-0335 Van Ness Avenue, San Francisco, CA 94102, 1-800-649-7570 or 415-703-2032 service customers which offsets other generation charges in this bill. www.pge.com/MyEnergy (TDD/TTY). Power Charge Indifference Adjustment (PCIA): Ensures that non-exempt To avoid having service turned off while you wait for a CPUC decision, enclose a customers who purchase electricity (generation) from non-PG&E suppliers pay Local Office Address deposit check (payable to the CPUC) for the disputed amount and a description of their share of generation costs acquired to serve them prior to their departure. . the dispute. The CPUC will only accept deposits for matters that relate directly to Gas Public Purpose Program (PPP) Surcharge. Used to fund state-mandated 1100accuracy. S 27TH This line indicate billing If itST is not possible for you to pay yourwill deposit, you must advise gas assistance programs for low-income customers, energy efficiency programs, RICHMOND, CAnot 94804 the CPUC. PG&E can turn off your service for nonpayment while it isService” under “Automatic Payment ifand public-interest research and development. review by the CPUC, however, you must continue to pay your current charges to you have signed up for APS. Visit www.pge.com/billexplanation for more definitions. To view most recent bill keep your service turned on. inserts including legal or mandated notices, visit www.pge.com/billinserts. If you are not able to pay your bill, call PG&E to discuss how we can help. You may qualify for reduced rates under PG&E’s CARE program or other special Billing History Daily Usage Comparison Monthly programs and agencies may be available to assist you. You may qualify for Your Electric Charges Breakdown 1 Year Last Current PG&E’s Energy Savings Assistance Program which is an energy efficiency $160 Ago Period Period Conservation Incentive -$17.50 program for income-qualified residential customers. $120 13.38 6.83 12.34 Transmission 8.03 Important definitions Distribution 31.82 $80 Electric Rotating outage blocks are subject to change Electric Public Purpose Programs Electric kWh / Day 5.09 % of$40 Baseline without advance notice due to operational conditions. Tier Nuclear Decommissioning 0.38 0.34 0.27 0.20 Tier 1 (Baseline) allowance: All residential 1 0% $0 – 100% DWR Bond Charge 2.04 2014 12/30 1/29 3/02 3/31 4/30 5/29 6/30 7/29 8/27 9/29 10/28 11/30 12/29 2015 customers are given a Tier 1 allowance - a CPUC Competition Transition Charges (CTC) 2 101% – 130% Gas Therms / Day 0.26 Electric Gas approved percentage of average customer usage Energy Cost Recovery for Amount -1.96 during summer and winter months. Your Tier 1 3 131% – 200%Visit www.pge.com/MyEnergy a detailed bill comparison allowance provides for basic needs at an affordable PCIA 4.54 4 > 200% price and encourages conservation. Your allowance Important Messages Taxes and Other 3.44 Gas Tier % of Baseline is assigned based on the climate where you live Total Electric Charges $34.94 (baseline territory),on thethis season and your heat source. Your charges page are separated into delivery charges from PG&E and generation or procurement charges from an energy provider 1 0% – 100% As you use more energy, you pay more for each tierfor different services and are not duplicate charges. other than PG&E. These two charges are 2 > 100% of usage. Account Number: www.pge.com/MyEnergy 1-800-298-8438 $54.14 1-800-468-4743 -54.14 bond charge: Recovers the cost of bonds issued by the Department$0.00 of Previous Unpaid DWR Balance ... may be eligible for a lower rate. To learn more about optional rates or view a You Current PG&E complete list of rules and rates, visit www.pge.com or call 1-800-743-5000. Account No: 0123456789-0 Statement Date: 12/29/2015 Due Date: 01/19/2016 ENERGY STATEMENT 11/20/2015 – 12/18/2015 6 7 8 5 Your Tier Usage 1 2 3 4 Meter # Current Meter Reading Prior Meter Reading Total Usage Baseline Territory Heat Source Serial Rotating Outage Block 1111111111 24,787 24,399 388.000000 kWh T Electric X 5S . 432.10 kWh (29 days x 14.9 kWh/day) Tier 1 Allowance 388.000000 kWh @ $0.16700 $64.80 Tier 1 Usage -37.84 Generation Credit 4.54 Power Charge Indifference Adjustment 0.29 Franchise Fee Surcharge 3.15 Richmond Utility Users' Tax (10.000%) Total PG&E Electric Delivery Charges $34.94 2013 Vintaged Power Charge Indifference Adjustment 4 Your Electric Charges Breakdown This provides a detailed summary of fees for PG&E’s Electric Delivery Charges. 5 Tier Indicator This marker shows the highest tier you are being charged at. If your electric use is more than your Tier 1 Allowance, which is set by state law, and crosses into Tier 2 or 3, the price you pay per kWh will increase. 6 Generation Credit The amount PG&E would have charged you if they provided your generation service. Because you’re getting your electricity from MCE, PG&E credits these fees back to you. You can compare this amount with your “Generation – Total” on the following MCE Electric Generation Charges page ($31.82 on this sample bill). Electric Usage This Period: 388.000000 kWh, 29 billing days 7 Power Adjustment (PCIA) kWhCharge Indifference = Average Daily Usage 13.38 40 PG&E collects this fee to cover the cost of energy they had contracted to purchase on 32 your behalf prior to becoming an MCE customer. 24 PG&E P. GREENE MCE’s chargeDEEfor the generation of electricity. It includes the BOX cost997300 of actual electricity SACRAMENTO, CA 95899-7300 100 CLEAR VISTA DR Page 2 of 6 needed to match your or business energy needs. It replaces a fee that PG&E would RICHMOND, CA home 94804 collect if they were providing your generation service and is not an additional charge. Page 1 of 6 16 8 Franchise Fee Surcharge 8 This fee pays for PG&E’s right to use public streets to run electric service to your home or 0 11/20 11/23 11/29 12/02 12/05 12/08 12/11 12/14 12/17 business. This cost11/26 as well as the PCIA are always included in our cost comparisons.