FACULTY OF BUSINESS AND
INFORMATION TECHNOLOGY
AT MIT MANUKAU
2016 STUDENT HANDBOOK
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
1
ESSENTIAL NUMBERS
Service
Phone Number
Email
Academic Registry
09 968 8000
academicregistry@manukau.ac.nz
AT Transport Services
09 366 6400
AT Transport Services (Out
of Auckland)
0800 10 30 80
Careers Centre
0800 226262
Website
(in alphabetical order)
at.govt.nz
at.govt.nz
careers@manukau.ac.nz
Carpool Register
Cashiers
letscarpool.govt.nz
09 968 8730
Chaplains
academicregistry@manukau.ac.nz
thechaplains@manukau.ac.nz
Childcare
09 968 7715
child.centre@manukau.ac.nz
Disability Services
09 968 7668
disability@manukau.ac.nz
Emergency Services
111
Events and Activities
Health and Counselling
International
IT Support
activities@manukau.ac.nz
09 968 8072
09 968 8742
0800 648 2273
(Pastoral care support)
hcc@manukau.ac.nz
internationaladmin@manukau.ac.nz
09 968 7600 Option 2
Learner Portal
sms@manukau.ac.nz
Learning Support Centre
09 975 4670
learning.centre@manukau.ac.nz
Library
09 975 4670
Fred.Ling@manukau.ac.nz
Sarah.Hann@manukau.ac.nz
Reception
Visit on Floor 2,
Mon – Fri 8:30am – 5pm
facultyofbusinessandIT@manukau.ac.nz
Security
09 968 8700
security@manukau.ac.nz
Room bookings
business.roombookings@manukau.ac.nz
Student Advocacy
advocacy@manukau.ac.nz
Student Support
advisors@manukau.ac.nz
StudyLink
0800 88 99 00
library.manukau.ac.nz
studylink.govt.nz
Programme Leader
Programme Coordinator
Lecturer
Lecturer
2
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
KEY DATES
Semester Programmes
Semester 1
19 February
New Student orientation (Attendance required)
22 February
Semester starts – Powhiri and Whanau evening
25 March
Good Friday – MIT closed
28 – 29 March
Easter break – MIT closed
30 March
Classes resume
18 April
First day of semester break
25 April
ANZAC day – MIT closed
02 May
Classes resume
27 May
Graduation ceremony for Diploma students
28 May
Graduation ceremony for Degree students
06 June
Queens Birthday - MIT closed
20 June
Exam period begins*
01 July
Exam period ends*
01 July
End of semester
15 July
All results released
Semester 2
22 July
New Student orientation (Attendance required)
25 July
Semester starts
26 September
First day of semester break
10 October
Classes resume
24 October
Labour day - MIT closed
21 November
Exam period begins*
02 December
Exam period ends*
02 December
End of semester
16 December
All results released
21 December
MIT closes from 12.00 noon
* refer to “Exams” and “Common Tests “on page 24
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
3
12-Week Programmes
January Intake
25 January
Intake starts (including Powhiri and Orientation)
01 February
Auckland Anniversary Day – MIT closed
08 February
Waitangi Day observed – MIT closed
25 March
Good Friday – MIT closed
28 – 29 March
Easter break – MIT closed
30 March
Classes resume
22 April
Intake ends
29 April
All results released
May Intake
09 May
Intake starts (including Powhiri and Orientation)
06 June
Queens Birthday - MIT closed
11 July
First day of intake break
18 July
Classes resume
12 August
Intake ends
19 August
All results released
August Intake
29 August
Intake starts (including Powhiri and Orientation)
03 October
First day of intake break
10 October
Classes resume
24 October
Labour day - MIT closed
02 December
Intake ends
16 December
All results released
21 December
MIT closes from 12 noon
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
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CONTENTS
ESSENTIAL NUMBERS
2
Recycling
12
KEY DATES
3
Greenstar
12
3
4
Health and Safety
13
Contents
5
Being aware of hazards
13
Welcome
7
Incidents, accidents and near misses
13
Evacuation/Emergency procedure
14
Getting here
8
Discovery of Fire
14
Earthquake
14
Assembly Areas
14
Semester Programmes
12-Week Programmes
Bus
9
How do I find the best public transport option for
me?
9
Train
9
Save with AT HOP on buses and trains
9
ESSENTIALS
15
Accessibility
9
Your personal details
15
Car
Parking onsite
Reserved Parking
10
10
10
Your Student ID card
15
Printing and photocopying
15
Bicycle
10
Contacting your lecturer
16
Green transport initiatives
10
Student web
16
Learner portal
16
The building and grounds
11
Student feedback
16
Hours
Access-controlled areas
11
11
Completion of your programme of study
16
Finding your way around
11
Graduation
16
Finding your class
11
StudyLink for student loan or allowance
16
Drinking water
12
Using the learning spaces
17
Microwaves
12
Using the social spaces
17
Toilets
12
Quiet spaces for study
17
Parents’ Room
12
Mā Tātou space
17
Prayer Room
Multi-Faith Prayer Room
12
12
Students rights and responsibilities
You have the right to:
You are responsible for:
18
18
18
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
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Student conduct
18
Learning at MIT Manukau
19
Teaching and learning
19
eMIT and email
19
Redirecting your manukaumail
19
Course outlines
19
Academic regulations
20
Non-attendance
20
Can I pull out of a course?
20
Recognition and Assessment of Prior Learning (RPL)
20
Assessments and grades
Competency based assessment
Achievement based assessment
Assessment deadlines
Referencing policy
Plagiarism
Turnitin
Assignments and exams in Te Reo Maori
Follow-up on assessments
Resubmissions
Exams
Common Tests
Disability Support Service
Aegrotats
Results
Academic transcript
Return of exam scripts
21
21
21
22
22
23
23
23
24
24
24
24
24
24
25
25
25
Misconduct in assessment
Plagiarism
Faculty investigation process
Consequences of misconduct in assessment
25
26
26
27
Having difficulties?
Academic Progress
Complaints
Objections and appeals
27
27
27
28
What’s at MIT Manukau
29
Faculty Reception
29
Food and convenience stores
29
IT support store
29
Health and Counselling Centre
Where
When:
30
30
30
Library
Where
When:
30
30
30
International
31
Campus Security
31
Student Support Services
Careers Service
Disability Support
Events and Activities
Learning Support Centre
Student Engagement and Advocacy Facilitator
Student Support Advisors
Chaplains
31
31
31
31
31
32
32
32
Nearby services
32
Technology
33
Logging on
33
IT Support/ Helpdesk
33
Charging your devices
33
Software
34
Computing Facilities
34
Your home drive
34
services AT MIT OTARA CAMPUS
35
Academic Registry
35
International
35
Childcare
35
Information is correct at time of publication July 2016. This booklet
is available as an e-book at: http://www.manukau.ac.nz/about/our-campusesand-special-teaching-facilities/our-campuses/manukau-city-campus/student-guide any
future updates will be added to the eBook.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
6
Welcome
Nga mihi, nau mai, haere mai, haere mai
He maha ngā rākau I roto I te waonui o te
mātauranga
Mā mātou koutou e awhi ki te piki te rākau e
hiahia ana koutou
Me te mōhio ka piki ake koutou
Ka whānui atu ngā pae.
There are many trees of knowledge in the forest
of learning
Welcome to our new campus, MIT Manukau Te Waonui O Te Matauranga (The Forest of
Learning).
There is no place like it. This new facility
combines a modern open plan design and
environmentally friendly features with the latest
technology to support you. You will enjoy small
classes, group learning, a dedicated library,
student services and a CBD location; all of which
heralds an outstanding student experience.
We will assist you to climb the one you want to
All this conveniently built over a train station and
buses within reach, this new campus has
unrivalled access.
Understanding the higher you climb
Stand tall. This is your place.
The wider the horizons.
This booklet will provide you with information
on:


what services and facilities are available, and
how to access them
studying at MIT
No reira, tena koutou, tena koutou, tena koutou
katoa
John Wadsworth
Dean
Faculty of Business and Information Technology
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
7
GETTING HERE
Getting to and from the MIT Manukau campus is easy and convenient. Situated at Hayman Park on the
corner of Manukau Station Road and Davies Avenue (near the well-known landmarks of Westfield
Manukau shopping centre and Rainbow’s End), MIT Manukau can be reached by all major transport routes.
The Manukau train station is directly underneath the campus building, so students, staff and visitors can
travel by rail straight to the front door. Buses and parking are also available nearby.
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FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Bus
Buses depart and arrive every 5–10 minutes during peak hour at the
Westfield Shopping Centre, Leyton Way food court entrance. MIT
Manukau is only a few minutes walk of less than 750m through or
around the mall and is conveniently located near bus stops on Davies
Avenue, Putney Way and Ronwood Avenue. Single adult bus cash fares
can be purchased from the bus driver or use your AT HOP card.
Travel by bus will be even more convenient after the development of
the new bus interchange directly outside the campus in 2016. Services
will depart at least every 15 minutes from 7am–7pm seven days a week,
with services increasing to every 5–6 minutes during peak hour on key
frequent routes, with connector services at least every 30 minutes.
Train
The Manukau train station has been integrated into the building, for
railway transport to and from the door. The train arrives every 10
minutes during peak times, every 20 minutes off peak and half hourly
service evenings and weekends.
All trains to Manukau are the new electric trains. If you are coming from
the south you will need to swap trains at Puhinui.
How do I find the best
public transport option for
me?
Customer Service Kiosk on the
Ground Floor
09 366 6400
at.govt.nz
You can plan your journey on the
bus and train by filling in the
journey planner on the AT
website. There you’ll find the cost
of your fare, timetable information
and bus stop numbers all in the
one place.
If you’re travelling by train please
note that tickets cannot be
purchased on board and must be
bought from one of the top-up
machines on the platform.
Save with AT HOP on buses and trains
The AT HOP card will allow you greater cost savings, particularly under the student concession rate for fulltime students - up to 30% discount off a normal adult cash fare. The AT HOP card is a reusable prepay
smart card for travel around Auckland. You can use your AT HOP card on trains, ferries and buses in
Auckland. All you need to remember is to tag on and then off at the end of your trip so your fare is
deducted from your card.
For more information about student concessions, AT HOP cards, bus and train timetables or to purchase an
AT Hop card go to the AT Customer Service Centre on the ground floor, or online https://at.govt.nz/
To speak to an AT customer service representative call 09 366 6400.
Accessibility
All bus and train services are equipped with wheelchair ramps, and wheelchairs may be carried at any time.
Some types of small battery-powered mobility scooters may also be carried on trains in off-peak times. MIT
Manukau is wheelchair friendly, with ramps or elevators to all public areas of the facility. If you have a
disability and display a current mobility parking permit in your car, you are entitled to park in the disability
parking area which is alongside the MIT Greenstar parking area in the main car park.
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FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Car
Handy drop-off bays are right outside MIT
Manukau on Davies Avenue and Manukau Station
Road.
Parking onsite
MIT Manukau has a Pay and Display carpark on
site. The cost is $1 per hour up to a maximum of
$4 for 7 hours. Charges apply between 7am and
5pm. Parking after 5pm is free.
Vehicles that do not clearly display a valid ticket
on the dashboard will be clamped. The release
fee is $100 for non-students and $45 for students
on producing evidence of a current Student ID.
Reserved Parking
The MIT Manukau carpark has areas designated
for reserved car parking which students, staff and
the general public must not park in or risk being
towed. Please look out for signposted areas;
currently there are 12 reserved car parks
allocated to Kayes Fletcher Walker Ltd.
Bicycle
In addition to the many bike parks around the
campus, MIT Manukau has an access controlled
secure bike cage, located by Hollywood Bakery
under the stairwell. The bike cage has 44 vertical
hanging bike parks. Please bring your own bike
lock.
Freshen up after your ride in the change rooms
with shower facilities, located behind the south
side lifts on the ground floor. Both the change
room and bike cage are secure facilities and
access will need to be loaded onto your Student
ID card. To request access please visit Faculty
Reception on Floor 2.
Green transport initiatives
Besides incorporating the use of public transport
directly into MIT Manukau, we also encourage
the use of other more environmentally friendly
transport alternatives such as carpooling.
Register to find a carpool match at
letscarpool.govt.nz. Carpool groups, motorcycles,
mopeds, and fuel-efficient vehicles with a 5 star
rating are permitted to park in the designated
Greenstar car parks.
With over 290 bicycle parks conveniently located
around the campus, getting fit and active by
cycling to MIT Manukau is a great option. If you
would like to ride to the train station and take
your bicycle on a train, you can do so for no extra
cost. Auckland Transport asks that bikes be
stored in the carriage nearest the engine.
10
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
THE BUILDING AND GROUNDS
Hours
You can access the building:
Monday to Friday
Floor 1*
Mon to Thurs 8.30am – 5pm
Friday 8.30am – 4pm
Floor 2*
8.30am – 5.00pm
Floor 3*
7.30am – 11.00pm
Floor 4*
8.30am – 5.00pm
Saturday
Floor 1
Floor 3
9.00am - 4.00pm
8.00am - 8.00pm
Sunday
Floor 1
no access
Floor 3
8.00am - 8.00pm

Finding your way around






Weekend 8.00am – 8.00pm
*Please note: Not all floors will be available for use at all times,
especially in the evenings and over the weekend. You may be
moved by Security to a different floor as the building locks down.
These times are subject to change.
Access-controlled areas

Exterior signage will guide you into and
around the building
Interior signage will guide you to lifts, stairs,
floors, rooms, evacuation routes and special
features
Lift signage describes facilities on each level
Stair signage describes facilities on each level
Facility/room signage will identify every room
or space
Evacuation signage shows the quickest way
to assembly points
Finding your class

You can access the Mā Tātou whare/fale:
Monday to Friday 7.00am – 11.00pm
to request access to areas such as the bike
shed and change/shower rooms.
To exit push the door release button.

You enter the building on the ground floor.
Every floor, room and space is allocated a
number. For example 302 is Floor 3, Room
302.
Digital signage outside the lifts on every floor
will show you the classes that are currently
running. The information on the digital
signage (please see below) includes the name
of your course, course code and occurrence,
name of your lecturer and the room your
class is in.
All you need is an up-to-date Student ID card
pre-loaded with your access entitlements.
Please visit the Faculty Reception on Floor 2
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FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Drinking water
Located in the social spaces, you will find a chilled
water unit on floors 1, 2 and 3.
Microwaves
Microwaves are located in the social spaces on
floors 1, 2 and 3.
Toilets
Toilets are located on every floor; on the Ground
Floor behind the AT Customer Service and on
Floors 1, 2, 3 and 4 behind the lifts.
Disabled Toilets are located on the Ground Floor
behind the AT Customer Service, behind the lifts
on the south side, and in the change rooms. On
Floor 1 they are located behind the lifts on the
south side and in the change rooms. On Floor 4
they are located next to the prayer room. To
request access to the Ground Floor toilets you
will need this loaded onto your Student ID card.
Please visit Faculty Reception on Floor 2.
Parents’ Room
Because Muslims are expected to pray within an
hour of the published prayer time, please respect
their need to use the space at these times: prayer
times are around 12.30, 3.15 and 5.30pm visit
http://www.fianz.co.nz/prayer-times/auckland
Please be considerate of others when using this
room. The prayer room can be divided and it also
has connected washrooms for the wudū ritual
cleansing.
Guidelines for using the Prayer Room are
displayed on the door of the Prayer Room or
available from Reception Floor 2.
Recycling
Please place all rubbish in the appropriate bins
provided at the end of each wing, on each floor
of the building.
Greenstar


The Parents’ Room located on the Ground Floor
near the shower and change rooms is a secured
access room. You can apply at Faculty Reception
on Floor 2 to have access to this room loaded
onto your Student ID card. The main toilets, also
on the Ground Floor near the ramp to the atrium,
are signposted as having change room facilities
and do not require Student ID card access.

Prayer Room

Multi-Faith Prayer Room

The building has been designed and built to
achieve a 5 star Greenstar rating
It’s the first learning facility in New Zealand
to be combined with a train station and bus
interchange
Reduced car parking and extensive cycle
parking encourage staff and students to
‘think beyond the car’
Energy efficiency features include:
displacement ventilation, mixed mode air
conditioning, automated lighting controls for
daylight dimming and occupancy control, and
a central atrium filled with natural light.
Open stairs encourage people in the building
to walk between floors rather than take the
lifts.
This Prayer Room is located on Floor 4 near the
stairwell and lifts on the south side of the
building. It is provided by MIT for the use of all
students and staff (regardless of their religious
affiliation) for the purposes of prayer.
It is not a study space nor a space for
socialisation.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
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HEALTH AND SAFETY
Every measure is taken to provide a safe campus
for you, but it’s still important to be aware of
your surroundings and know what to do in an
emergency.
All workers (including staff, contractors and
volunteers) and students responsibilities are to;

Ensure their own safety and the safety of
others
Cooperate with health and safety workplace
policies or procedures
Comply with the Health and Safety at Work
Act and its Regulations
Report hazards and incidents, as soon as they
become apparent
Engage with and participate in health and
safety matters and consultation
opportunities
Support MIT in the achievement of its health
and safety objectives





Being aware of hazards

Ensure you are aware of the basic hazards in
the rooms and surrounding environment; for
instance automatic flip-up seats in lecture
theatres, obstacles, and electrical cords.
Feel free to raise any health and safety
concerns with Faculty staff.
The Faculty has a hazard register if you wish
to see it. Please ask at Faculty Reception on
Floor 2.


13
Incidents, accidents and
near misses
Should you require First Aid, please visit the
Health and Counselling Centre.



Where:
On the south side of the building behind
the lifts and stairwell on Floor 3
When:
Tuesdays 9 am – 11 am*
Contact: 09 975 4680
Outside of these hours please come to the
Faculty Reception, Floor 2 where first aiders and
a first aid kit is available.
Manukau Institute of Technology (MIT) place a
high emphasis on keeping all our staff, students
and public safe whilst on our premises. To ensure
we are successful with this aim, we have made it
easy for you to report any injury, near miss,
incident or hazard that is observed. Our online
health and safety reporting portal can be
accessed by through the Manukau Institute of
Technology website or by clicking on this link
https://www.manukau.ac.nz/contact/health-andsafety
*subject to change
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Evacuation/Emergency
procedure







All alarms are to be treated as a need to
evacuate.
When the alarm is heard follow the ‘Exit’
signs to the nearest exit and assemble
outside as a group at the assembly area
closest to your section of MIT Manukau
(please see diagram in section “Assembly
Areas”)
Students are to follow all instructions from
their lecturer and Floor Wardens.
If personal items are right beside you; you
may take them with you, otherwise do no not
divert from evacuating the building
Do not use lifts and internal stairwells; you
will be guided to exit the building using the
emergency stairwells located behind the lifts.
Floor wardens (identified by a fluorescent
orange armband) will check their designated
area to ensure everyone has evacuated.
DO NOT re-enter the building until instructed
to do so by the building warden (identified by
a fluorescent yellow vest with the words
‘Building Warden’).
Assembly Areas


Discovery of Fire




Operate the nearest fire alarm
If you discover a fire during normal working
hours contact MIT Security on 09 968 8700
from a mobile; advise location of fire
If you discover a fire after normal working
hours, contact the Fire Service IMMEDIATELY,
by dialing 111.
Follow the evacuation instructions below

Make sure you know where the alarm points
and assembly points are on this campus
If you have a disability that could impact on
your being able to evacuate a building during
an emergency, you should notify Faculty
Reception on Floor 2 at the start of the
semester so they can update the Building
Assistance Register. It is recommended that
all students with disabilities make themselves
known to Disabilities Services at MIT
If an incident occurs and you require
assistance, visit the Faculty Reception on
Floor 2 and/or contact Campus Security on 09
968 8700
Earthquake



Get under a desk, stand in a doorway or lie by
a solid object
Remain stationary
When it is over, DO NOT go outside; await
instructions from your floor warden
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
14
ESSENTIALS
Your personal details
The Faculty needs to be able to contact you with
information related to your studies, such as
changes to your classes or timetable, graduation
information and results.
You will be provided with an email account to
which all MIT and eMIT communications will be
sent. You will need to set this up and check this
account regularly, or risk missing important
information. . Please see instructions on
redirecting manukaumail on page 19. You may
also be contacted through e-text
It is your responsibility to ensure that the contact
details recorded for you, including your mobile
number, are up to date. Your emergency contact
information should also be kept current.
If there are any changes from your original
enrolment contact details you can update them
using the Learner Portal https://ebs4portallive.manukau.ac.nz Please see page 16 on how to
access the Learner Portal.
Your Student ID card
Once you have received your confirmation of
enrolment, you MUST obtain a Student ID card.
You will need this from day one to print, enter
exam rooms, and access learning spaces, the
library and other facilities.
To obtain a Student ID card, please go to Faculty
Reception on Floor 2 to have your photo taken.
Please allow two working days for your card to be
produced. There is no charge for the first card;
however, you may incur a fee for a replacement
card.
For returning students please check the expiry
date to ensure it is current.
Please do not punch a hole in your ID card as it
will corrupt the card and it will cost you $10 for a
replacement ID card.
Printing and photocopying
There are ten Ricoh printers and photocopiers in
the building. Printing and photocopying can be
done by using your Student ID card and the
‘follow me printing’ instructions on the copier.
To be able to use the copiers you will need to
first register your Student ID card on a
photocopier then load money onto your card
using the top up machine. There is a top-up
machine located outside the library on Floor 1.
Instructions on how to register your card and
load money can be found near each machine.
Pricing is as follows:


Black & White from 10c per side
Colour from 50c per side
If you are experiencing difficulties using these
machines please visit Faculty Reception, Floor 2
for assistance.
Printed on your card is your unique Student ID
number which never changes. You will be
required to provide this number on a regular
basis throughout your time studying at MIT.
15
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Contacting your lecturer
Outside of your class time, the best way to
contact your lecturer is via email. In addition,
there is a telephone with a list of staff phone
numbers at the entrance of each Academic office
space.
Remember your lecturer will provide their
contact details in your course outline.
Student web
All notices, forms and critical information
including the exam timetable and Programme
Completion form relevant to you will be available
on
https://studentweb.manukau.ac.nz/studentweb
Learner portal
The Learner Portal https://ebs4portallive.manukau.ac.nz allows you to view your
timetable, update your contact details, view and
print your results and more. As a new student
you will need to login to the Learner Portal with
your username. Then use the “Retrieve
password” function to have your password sent
to your email address. You can then access
information on the Learner Portal.
If you have any difficulties logging onto the
Learner Portal please email sms@manukau.ac.nz
with your student ID and date of birth. Please do
not call the ICTS helpdesk as they are unable to
help with Learner Portal issues.
Student feedback
The Faculty of Business and Information
Technology welcomes your feedback on courses,
programmes and lecturers. Your feedback is an
important part of continuous improvement to the
teaching and learning environment so the Faculty
can better meet your needs. Feedback may be
collected via surveys.
Completion of your
programme of study
It is recommended that throughout your student
journey you are aware of what it takes to
complete your programme of study, and that
prior to the last semester of study you have
fulfilled the programme requirements to
graduate and paid any outstanding cross credits
and fees.
You should then complete a Programme
Completion Confirmation Form available online
https://studentweb.manukau.ac.nz/studentweb
Graduation
Please check your contact details are up to date
and library fines are paid. If your contact details
have changed recently, can you please email
facultyofbusinessandIT@manukau.ac.nz to
advise them of your updated contact details.
If you have any other enquiries about our recent
Graduation, please email Lisa Amoa or call 0800
62 62 52.
StudyLink for student loan
or allowance
Your fees should be paid, or arrangements made
for payment, before your course starts. If you are
paying by student loan, we suggest you apply for
it now. For all student loan or allowance queries,
please go to:
http://www.studylink.govt.nz/ OR
phone 0800 88 99 00
For any queries about fees, simply email
academicregistry@manukau.ac.nz with your
name, student ID number and date of birth.
More information can be obtained by phoning
09 968 8000 ext 8013 or 8015, or by reading the
information on the reverse side of your
Statement of Fees form.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
16
Using the learning spaces
Quiet spaces for study
When you are in the learning spaces please be
aware of the following:
Unoccupied learning spaces can be used for quiet
spaces to study but please be prepared to move
if a lecturer has booked this space and needs to
teach a class. These spaces become more readily
available after 5pm. Remember you can study in
the MIT Manukau Library and the Library at
Otara.

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When moving through the learning spaces,
please be considerate and not disturb classes
that are being taught.
Develop an ‘open plan voice’. You don’t have
to whisper, but avoid loud conversations and
shouting.
During class your mobile phone must be
switched off. Whilst in the building at all
other times try to answer your phone quickly
and leave your mobile on silent/vibration.
The noise of ringing phones can be disturbing
for those in the immediate vicinity.
To recharge your devices there are power
sockets located in the desks in the enclosed
spaces. Please be mindful that you don’t
create a potential tripping hazard.
If you like to listen to music or watch video
content online, use headphones.
Ensure the learning space is left tidy, ready
for the next class. Please dispose of your
rubbish using the bins provided.
No food or drinks other than closed top
water bottles are allowed in learning spaces.
It is important not to walk through classes
when they are taking place, use alternative
path to the toilets.
Using the social spaces
In the social spaces you will find sockets in the
floor boxes under or adjacent to the furniture.

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Students must use the designated social
areas when eating on campus. Please
dispose of your rubbish using the bins
provided.
Student social areas are cleaned twice daily –
after lunch and mid-evening.
Spills – please clean these immediately as
they can cause a slip hazard.
Mā Tātou space
The Mā Tātou whare/fale is located on Floor 1
(115/116). All learners in the Faculty of Business
and IT are welcome.
As a dedicated, purposeful focused learning
environment, the kaupapa (purpose) of the
Mā Tātou whare/fale is underpinned by particular
customary practices, protocols and values of
Māori and Pasifika. The values of the institute
will also be reflected throughout, that genuinely
supports the intent of the space.
All learners in the Mā Tātou space should be able
to relate and feel culturally safe through the
availability and provision of Māori and Pasifika
artefacts, imagery and/or cultural elements of
significance. The provision of pastoral care,
academic support, study workshops, group
meetings that is culturally responsive and visible
to aid in the academic success of the learner is
accessible in the Mā Tātou whare/fale.
The Mā Tātou whare/fale was officially blessed
during a dawn ceremony on Tuesday 31 May
2016 by MIT Kaiakau, Kukupa Tirikatene as well
as Māori and Pasifika elders from the local
community, the Faculty of Business and IT Dean
and Leadership team, academic and allied staff as
well as MIT wide support staff.
The Mā Tātou whare/fale which will be comanaged by the Mā Tātou whare/fale Foundation
Committee, Tuakana and selected Senior Leaders
of the Faculty.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
17
Students rights and
responsibilities
MIT has policies and procedures in place to
ensure these standards are maintained so that
everyone can feel safe and respected.
You have the right to:

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a physically and emotionally safe
environment in which you and your culture
are treated with respect
staff that exhibit professional behaviours,
treat your concerns seriously and provide
advice and support
be respected for your knowledge, abilities
and background
be provided with timely and accurate
information about all aspects of your study
at MIT
develop your skills, knowledge and
understanding as defined in the objectives of
MIT
be assessed fairly by means which provide
valid and reliable indicators of your learning
receive timely and constructive feedback on
how you are doing in your studies.
You are responsible for:

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
applying yourself to your studies to the best
of your ability and accepting responsibility
for your own learning
contributing to the learning environment
understanding and complying with the rules
and regulations of MIT, specifically those
governing the qualification in which you are
enrolled
submitting your assessments on time and
without misconduct
asking for help when you need it
attending and being prepared for all classes,
or informing staff in advance if you are
unable to attend
providing honest feedback on your courses
and
demonstrating tolerance and respect for all
members of the MIT community
learning from your assessments and striving
to do even better next time.
When you sign the enrolment form you agree to
comply with and be bound by the policies and
statutes of Manukau Institute of Technology.
Go to http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies for
more information.
Student conduct
MIT is committed to providing a safe and
productive learning environment. All incidents of
student misconduct will be addressed according
to a clear and consistent set of procedures. It is
expected that no student will:

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commit any criminal offence on campus
possess or consume alcohol, drugs or any
mind altering substance on campus, whether
during class hours or between classes. This
includes field trips and work experience
behave in a disorderly, reckless, offensive or
obscene manner
harass or intimidate any student or member
of staff
smoke in any building or designated nonsmoking area
conduct themselves dishonestly.
If you have been involved in a student
misconduct incident, you have the right to lay a
complaint without being subjected to any
intimidation, harassment, threat or vengeful
activity from the accused party.
If you are accused of misconduct you have the
right to be treated fairly, to be informed of
allegations made against you, to respond before
a disciplinary decision is reached and to engage
student representation.
The complete Student Misconduct policy
including a full breakdown of offences,
procedures, penalties and the appeals process is
available online at
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
Please see also Statute 08 Student Discipline
which provides the definitive principles with
regard to Misconduct and Academic Policy. AC 6
Misconduct in Assessment Policy addresses
issues related to assessment:
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
18
LEARNING AT MIT MANUKAU
Teaching and learning
Your learning experience will include both
lecturer-directed and self-directed learning time.
You will be encouraged to actively engage with
the learning process to develop the skills,
knowledge and attitudes to meet the learning
outcomes of your programme of study. This may
include group work, presentation, discussion
forums, projects, problem solving, practical work
and other activities.
The site is password protected and access to your
course is only available to you, your classmates,
your lecturer and the eMIT administrator.
You will also be provided with an email account
to which all communications from MIT will be
sent. It is your responsibility to set this up and
check this regularly. Your email address will be
your username@manukaumail.com.
Redirecting your manukaumail
Scheduled classes, tutorials, lectures, workshops
and practical sessions which are facilitated by
your lecturer will give you the opportunity to
actively participate in your learning. Some
lecturer-directed learning will include the use of
interactive and technology-supported resources.
Step 1
Go to www.manukaumail.com
Step 2
Choose “Login to student e-mail”
Step 3
If message box “Authentication
required” appears enter your username
and password
All programmes require that you engage in selfdirected study. This is done in your own time, by
accessing supporting resources.
Step 4
When you are in your Outlook Web
Application click on “Options”
Step 5
Choose “Create an Inbox rule” from the
“Options” dropdown box and follow the
instructions
eMIT and email
eMIT is MIT’s online teaching and learning tool. It
is available to you 24/7 and you should check it
regularly for updates and messages. You can
access eMIT from any computer on campus for
which you have a valid log-on and also from
home by logging in at
https://emit.manukau.ac.nz/
Course outlines
At the beginning of each semester you will
receive online access to a course outline for each
course you are enrolled in. You should ensure
you read this information and plan your study
accordingly.
Depending on what your lecturer has provided,
you may be able to use eMIT to collect course
materials, have online discussions with your
classmates, and submit and collect assignments.
19
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Your course outline contains information on:

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
assessment requirements, including the due
dates for your assignments and the dates of
tests and exams
names, extension numbers, office hours and
locations of course lecturers
the name and details of the Course
Coordinator, Programme Leader and
Programme Administrator
the main topic areas and time designated to
each topic
any other specific requirements for the
course
Academic regulations
Each qualification has regulations that can be
obtained from the relevant Programme Leader.
The MIT student regulations and policies are
available online at
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
International students should visit the
International Center, South Campus, G Block, as
there is a separate International Withdrawal and
Transfer policy.
Recognition and Assessment of Prior
Learning (RPL)
Depending on what previous study you have
completed or experience you may have, it is
possible that you may qualify for credits in your
selected programme of study.
The process by which previous formal learning,
attested skills, work based learning and
experience is matched against learning outcomes
is called the assessment of prior learning. Credit
may be granted for prior learning where
appropriate evidence can be supplied that you
meet the learning outcomes of a course.
Assessment of prior learning includes:


Non-attendance
If you do not attend classes for the first three
weeks, all reasonable efforts will be made to
contact you to determine whether you wish to be
withdrawn.
If you do not respond to these efforts, you may
be deemed to have withdrawn.
In exceptional circumstances your enrolment
status may be reviewed at the discretion of the
Programme Leader.
This policy applies whether fees have been paid
or not by the end of the first three weeks.
Can I pull out of a course?
Students should make themselves aware of the
Institute’s Withdrawal and Transfer policy to find
out if they are entitled to a refund, part refund,
or no refund of fees if they should decide to
withdraw from a course. It is your responsibility
to be familiar with these regulations. A full copy
of the policy may be viewed online.
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies

Credit Transfers (CT) where previous study is
an “exact match”.
Cross Credits (CC) where formal prior learning
evidence is matched against the learning
outcomes of a course.
Recognition of Prior Learning (RPL) where
evidence of prior learning from formal and
informal study and/or experience is matched
against learning outcomes.
To apply for a credit transfer or a cross credit
complete an application form, available online
https://studentweb.manukau.ac.nz/studentweb/
departments-and-faculties/faculty-ofbusiness/forms or from the Faculty Reception on
Floor 2. The form describes the supporting
evidence you will need to produce to support
your application and the associated fees. For
further information on the process for
assessment of previous learning and associated
fees contact your Programme Leader.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
20
Assessments and grades
GRADE DESCRIPTION
Code
Meaning
The Faculty of Business and Information
Technology uses two different types of
assessment. Most programmes are either
competency or achievement based.
A
Pass with distinction
B
Pass with merit
C
Pass
D
Fail
Competency based assessment
E
Fail
Competency based assessment assesses your
ability to apply particular knowledge, skills,
attitudes and values to the standard of
performance required in specific contexts. You
will be assessed as being either competent or not
competent, although excellent performance may
be recognised by a merit pass in some courses at
Level 3 or above.
F
Fail
FCW
Failed course work
FF
Failed final
W
Withdrawn from course
NC
Did not complete course
AP
Aegrotat pass
X
Exemption
CC
Cross credit
CP
Conceded pass
RP
Restricted pass
If you are enrolled in a course which operates a
competency based assessment system you can
expect your results to be specified as follows:
M
Merit pass
P
Pass
F
Fail
W
Withdrawn from course
NC
Did not complete course
Grade
Meaning
CT
Credit transfer
A+, A, A-
Pass with distinction
X
Exemption
B+, B, B-
Pass with merit
AO
Attendance only
C+, C, C-
Pass
D, E
Fail
F
Fail
Achievement based assessment
MIT may, at its discretion, grant results that
distinguish between levels of achievement within
each passing grade as follows:
Achievement Based Assessment assesses your
level of achievement against a set of criteria
defined for a particular course or learning
outcome. Your achievement is recognised by the
allocation of a mark or a grade.
In courses where grades are allocated to the
level of Achievement, results shall be specified as
follows:
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
21
The mark ranges for each grade shall be as
follows:
Grade
Mark Range
A+
90-100
A
85-89
A-
80-84
B+
75-79
B
70-74
B-
65-69
C+
60-64
C
55-59
C-
50-54
D
40-49
E
0-39
F
Not passed compulsory
assessment
MARK RANGE FOR PASS GRADES (NZ Diploma in
Business)
A+
85 – 100
A
75 – 84
B+
70 – 74
B
60 – 69
C
50 – 59
P
Pass
AP
Aegrotat pass
CP
Conceded pass
R
Recognition of Prior Learning
MARK RANGE FOR FAIL GRADES
(NZ Diploma in Business)
D
40 – 49
E
0 – 39
F
Not passed compulsory
assessment
NC
Did not complete the course
ICW
Insufficient course work
Assessment deadlines
Each course outline will give the specific details
for handing in assessments or delivering a
presentation. The general guidelines are that
assessments are to be handed in to your lecturer
during class time or submitted to your lecturer
electronically by the due date and time. Handing
in an assessment or delivering a presentation late
could incur a penalty.
Due to illness, injury, bereavement, or other
exceptional circumstances that affect your ability
to complete your assessment on time, you must
contact your lecturer before the due date to
discuss an extension. Supporting evidence may
be required.
It is your responsibility to keep a copy of any
assessments handed in for marking. You may be
questioned on any assignment, project or group
work that you are involved in to demonstrate to
your lecturer that you have met the required
criteria.
Referencing policy
When preparing assignments and research
papers it is essential that you record all the
details of the sources of information you have
used. Accurate referencing is important in order
to acknowledge the sources of your information
and avoid plagiarism. It gives the assessor an
indicator of the depth and breadth of your
research and allows your sources to be identified
and located for verification or future study.
The Faculty of Business and Information
Technology uses the American Psychological
Association (APA) system. You will need to learn
how to cite using this method. The APA style
requires in-text citation as well as a reference list
at the back of your assignment.
The Faculty recommends that all students view
the guide to referencing in APA Style, 6th Edition'
at http://library.manukau.ac.nz/pdfs/apa6th.pdf
A hard copy of the Guide to APA Referencing and
Citations is kept in the library. The details are:
Publication Manual of the American Psychological
Association (6th ed.). (2009). Washington, DC:
American Psychological Association. MIT library –
Reference 808.06615 APA
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
22
Plagiarism
Any work submitted for assessment purposes
must be your original work. If you have used
someone else's work or ideas without crediting
them in your references, you have stolen their
property. This is called plagiarism.
'Someone else's work' includes published books,
journals, internet articles, the work of other
students or any other sources you may have
used. This rule applies whether you have quoted
directly or paraphrased the source by putting it
into your own words. Where plagiarism
contributes to the results in a course it shall be
regarded as, and treated in the same manner as,
cheating in an examination.
Unless the work is appropriately acknowledged,
you must not:

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copy the work of another student
directly copy any part of another's work
summarise the work of another student
use or develop an idea derived from another
person's work
There are two ways you can avoid plagiarism:
1. If you quote your source exactly, put the
words in quotation marks and end with an
in-text citation acknowledging the original
source.
2. If you present the idea wholly in your own
words, end with a citation which indicates
you derived the idea from another writer.
When you present someone else's idea in your
own words, be careful not to rely too heavily on
the wording and organisation of the original. It
may be helpful to read the original, and then set
it aside while you write your piece; remembering
to consult the source later to check for accuracy.
Even in this case it is necessary to provide a
reference at the end of your assignment.
Further information is available at:
http://lnxweb1.manukau.ac.nz/studentweb/acad
emic-life/plagerism
and
http://studentweb.manukau.ac.nz/__data/assets
/pdf_file/0012/40233/avoiding_plagiarism.pdf
Turnitin
Written work for your courses may be submitted
to Turnitin for originality checking to help detect
plagiarism. Turnitin is a plagiarism prevention
system, operated by a third party called
iParadigms, which Manukau Institute of
Technology is licensed to use.
Where Turnitin is used, you will be required to
create an account with Turnitin (through eMIT)
and to submit your work to Turnitin for checking
(also through eMIT) on the terms stipulated in
the agreement between you and Turnitin.
Work submitted to Turnitin may be retained as
part of the Turnitin database for ongoing
comparison with other work submitted. By
enrolling on a course, you agree to your work
being submitted to Turnitin on the terms and
conditions outlined on the Turnitin website.
Declining to use Turnitin could result in you being
unable to complete a course or programme.
For further information about Turnitin and the
terms and conditions of use, please refer to the
Turnitin website at http://www.turnitin.com/
Assignments and exams in Te Reo
Maori
If you wish to submit your assignments or sit your
exams in Te Reo Maori, you need to advise your
Programme Leader in writing within one week of
your course start date.
A tutorial on understanding and avoiding
plagiarism can be found at
http://library.acadiau.ca/tutorials/plagiarism/
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
23
Follow-up on assessments
If you have submitted assessments for marking it
is your responsibility to follow up with your
lecturer. This is important because some
programmes allow you to do a resubmission or
reassessment, particularly at the end of the
semester or trimester. Email is usually the best
way to contact your lecturer (see your course
outline for details).
Assignments will usually be handed back in class
or online or your lecturer may arrange for you to
collect them at a specified date and time.
outline you will receive in the first week of your
course. It is essential that you are available.
Disability Support Service
If you have a disability or require support (e.g.
specialised equipment or a reader-writer) please
contact the Disability Support Service at least
three weeks before your exam. You can reach
them on 09 968 7668 or email disability@
manukau.ac.nz
Aegrotats
Resubmissions
Courses that have competency-based assessment
may have opportunities to resit/resubmit an
assessment. When these opportunities are
available your lecturer will advise you of the
process.
Exams
The exam timetable will be published on the
student web and eMIT in week 10 of each
semester. Exams are to be held in week 16 and
17 of each semester. Before you enrol in any
course, make sure you are available for the
entirety of the two-week exam period. Exams
cannot be re-scheduled to accommodate
personal circumstances, though permission is
sometimes granted in exceptional circumstances
to sit exams off-campus. Exam dates and weeks
are provided in your course outline; ensure you
make a note of these dates as it is your
responsibility to be in attendance. All exams will
be held at MIT unless otherwise directed by the
Faculty of Business and Information Technology.
It is unusual for exam clashes to occur, but in the
event that this happens you must contact the
Faculty, Reception, Floor 2, four weeks before
your examination date.
Common Tests
Some courses run common tests, usually held on
a Friday afternoon. To find out whether your
courses run a common test, check in the course
If, due to illness, injury, bereavement or other
exceptional circumstances beyond your control,
and you are:

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

Unable to present work for a summative
assessment at the time it is due and where an
extension of time is not available; or
Unable to attend a test or examination; or
Prevented from preparing for a summative
assessment; or
Seriously impaired in their performance in a
test or examination (impaired performance);
You may apply to the Programme Committee for
an aegrotat pass. This only applies if you have
failed to achieve a pass grade in the course as a
result of your extenuating circumstances, and no
alternative assessment is available.
To be considered for an aegrotat pass you must
be enrolled in the programme to which the
aegrotat application relates, and all fees must be
paid.
You must provide a medical certificate or other
appropriate evidence of the illness, injury,
bereavement or other exceptional circumstances
within five working days of the date on which the
assessment was due, or the date of the test or
examination.
The medical certificate or other documentary
evidence must contain the opinion of a suitably
qualified person that you were not capable of
presenting the work for assessment or attending
the examination, and a reason must be stated.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
24
The Programme Leader shall determine whether
applications to be considered for an aegrotat
pass are accepted.
The Programme Committee may grant an
aegrotat pass at its discretion. It must be satisfied
that you would have passed the course if it were
not for the missed assessment. This decision will
be made on the basis of your performance in
other assessment tasks already completed in the
course.
If you have failed to present work for assessment
because you were not familiar with the published
assessment requirements of the course, you may
not make an application for an aegrotat pass.
To apply for an aegrotat, contact the Faculty,
Reception, Floor 2. Please be aware that some
courses/ programmes do not allow for aegrotats.
For detailed information regarding aegrotats visit
MIT student regulations and policies at
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
Results
At the end of each trimester and semester, after
the Programme Committee have approved the
final results for the courses you have studied, you
will be able to view and print your results on the
Learner Portal https://ebs4portallive.manukau.ac.nz/
Academic transcript
You may request an academic record with
Academic Registry either in person at South
Campus J101, or email
academicrecords@manukau.ac.nz
There is a fee for an academic transcript.
Payments can be made at the cashier's office at
the South Campus (L Block). Visa and MasterCard
payments are accepted for requests made over
the phone. The processing time for issue of an
academic transcript may be up to five working
days.
Return of exam scripts
You will be advised of opportunities to come and
collect your exam script(s) after the publishing of
results. Information regarding the days and times
for collection are provided on the student web
http://studentweb.manukau.ac.nz/studentweb
and displayed on the digital signage located
outside the Faculty, Reception, Floor 2.
When you collect your exam script(s) you have
the opportunity to check that all questions have
been marked and that your marks have been
added correctly. If you wish to request a recount
of your marks you must do so before you leave.
Once you leave with your original script, you
forfeit the right to a recount.
You can only apply to have marks recounted. You
cannot apply for a re-mark of the script. If you
have concerns about the marking of your exam
script when you collect it, an administrator will
photocopy your exam script; give you the copy
and retain the original to be examined by the
Course Coordinator. You will be notified of the
outcome accordingly.
If you are unable to collect your exam scripts on
the days and times specified, please email
facultyofbusinessandIT@manukau.ac.nz before
the return of exam scripts is held. If you choose
this option you forfeit the right to a recount of
marks.
Misconduct in assessment
Misconduct in assessment is unacceptable and
will not be tolerated in any course delivered by
the Faculty of Business and Information
Technology. MIT will investigate all allegations of
misconduct in assessment. The investigation
process is outlined in the flow chart.
For detailed information refer to the MIT
Misconduct in Assessment Policy AC6:
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
Misconduct in assessment includes but is not
limited to:
Facilitating copying
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
25




copying information directly from another
student (current or past), either in whole or
in part, with or without their consent
allowing another student to copy your
assessment (in part or whole)
facilitating the electronic transfer, or giving
soft copies, of your assessment work to
other students
giving or lending a printed or hand-written
copy of your assessment to another student
Negligence resulting in copying

failing to exercise reasonable care and
responsibility in protecting your work from
being accessed by other students. This
includes giving someone the opportunity to
copy your work.
Breaching exam/test conditions




using or having access to prohibited
resources or reference material, written or
electronic, in a test or examination
communicating with another student in a
test/ examination to transfer information by
any means; spoken, written, electronic or
otherwise
accessing or taking test or examination
question papers without approval
failing to follow the invigilator’s instructions
beyond one’s control and then seeking
special conditions or an aegrotat pass.
Please refer to the MIT Misconduct in
Assessment Policy AC6, available on the
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies for the
complete Misconduct in Assessment policy.
Faculty investigation process
Allegation made
An incident report will be completed and forward
to the Dean, or a delegate, for investigation.
Appropriate evidence will be included if relevant.
Student Advised
Within eight working days the student will
receive a copy of the incident report and a
written request to attend an interview.
Interview
An interview will be carried out by a person
independent of the incident and the outcome will
be recorded on the incident report. If necessary a
copy of the completed incident report will be
sent to the Dean.
Proven Misconduct?
YES
Plagiarism




paraphrasing information without
referencing the source
copying information directly without
referencing the source
falsifying the results of your research
collaborating on an assessment when it
should be individual work
And


presenting for assessment someone else’s
work as one’s own;
any action that is aimed to defeat the
purpose of the assessment;
breaching any rule or regulation relating to
summative assessment;
academic or research practices that bring or
are likely to bring MIT into disrepute; and
misrepresenting a disability, temporary
illness or injury or exceptional circumstances
Within three working days the Dean will send a
written report to the Academic Registrar
First offence




The Academic Registrar will advise the Dean
to take action.
A penalty will be imposed by Dean.
The student will be advised in writing of the
outcome and the right to appeal.
A record will be kept by the Academic
Registrar.
Second offence

The Academic Registrar will advise the Dean
to take no action.
 The Academic Registrar will refer the report

with a request for disciplinary action to the
Chief Executive.

 The student will be advised in writing of the
outcome and the right to appeal.

 A record will be kept by the Academic
Registrar.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
26
No further action
The student will be notified in writing of the
outcome and no record will be kept in the
students file. A copy of the incident report will
be forwarded to the Academic Registry and
marked as an incident of unproven misconduct
during assessment; however no identifying
information shall be kept.
Consequences of misconduct in
assessment
For a first offence, once misconduct has been
proven, one or more of the following penalties
may be imposed:




a mark of zero, or no pass for the
assessment
a written reprimand and/ or warning
a reduced mark for the assessment
for a competency based a assessment there
may be the possibility of a resit under
controlled conditions, upon payment of a fee
A record of the misconduct and the penalty
imposed will be kept on record by the Academic
Registrar. Disciplinary action is outlined in Statute
08 http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
In these circumstances the decision about your
re-enrolment will be made by your Programme
Leader and will be based on your likelihood of
succeeding in further study.
If you fail to make sufficient academic progress
on a second or third occasion the decision about
your re-enrolment will be made by the Dean and
then by the Director of Academic Operations. For
further information, please see Section 10
Academic Progress in the MIT Student
Regulations available on the MIT website;
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
Complaints
You have the right to have your concerns taken
seriously. Initially you should raise concerns
informally with the appropriate staff member. If
no resolution is reached, choose an advisor with
whom to discuss your options. Depending on
your problem, the appropriate person might be
your Programme Leader, a counsellor, Advocacy
Facilitator, or a Student Support Advisor. MIT has
a formal concerns and complaints resolution
process which is designed to be as fair and
responsive as possible. See section 19, MIT
student regulations and policies
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
Having difficulties?
A concern or complaint is resolved when:
Academic Progress

If you have not made satisfactory academic
progress in your studies it is important that you
receive support and appropriate academic
advice.

You may not automatically re-enrol



in a course if you have failed the same
course twice
in any further courses if you are a full-time
student who has failed more than 50% of
your credits in one semester
in any further courses if you are a part-time
student who has failed more than 50% of
your credits in your most recent two
semesters of study.

both the complainant and the
respondent are satisfied that they have
been heard and that the concerns and
complaint has been addressed; and
all those involved are satisfied that they
have been treated fairly; and
all those involved agree that the matter
has been resolved satisfactorily and that
the matter is at an end
For further information visit
http://www.manukau.ac.nz/ currentstudents/student-regulations-and-policies and
refer to policy: Complaints Resolution Policy
(AM7)
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
27
Sexual, racial or any other forms of harassment
are completely unacceptable at MIT. If at any
time you feel uncomfortable due to the
behaviour of another student or staff member,
do not hesitate to approach the institute for
support and assistance. Your concerns will be
taken seriously and a confidential and
constructive solution will be developed. MIT will
not tolerate the victimisation of complainants or
witnesses involved in an allegation of
harassment.
For further information visit
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies and
refer to: Anti-Harassment Policy (AM8)
Objections and appeals
If you believe you have been unfairly treated by
any decision, action or omission, you may apply
in writing to the Dean to have your objection
heard.
Your objection will only be considered valid if you
make your written application to the Dean within
ten working days.
Your objection will be heard and decided by an
Appeals Committee. You have a right to attend
and to bring along support. For further
information see section 20, MIT student
regulations and policies
http://www.manukau.ac.nz/currentstudents/student-regulations-and-policies
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
28
WHAT’S AT MIT MANUKAU
MIT Manukau has all of the facilities and services
you need to assist you in pursuing your
educational goals. A mix of enclosed, open and
social study spaces throughout the building
supports individual and group work. There are
also specialist spaces including computer labs,
media, hardware and network labs, project
spaces, a 250-seat theatre and our RICOH
business training centre.
All standard service centres such as the Library,
Student Support and Health and Counselling are
provided at MIT Manukau. All other services can
be sought from the MIT Otara campus.
Food and convenience
stores
Hollywood Bakery Espresso Café and the Break
Time Convenience store can be found on the
atrium on the ground floor. There are also a
number of cafes and restaurants in and around
the nearby Westfield shopping centre.
IT support store
Who:
PB Tech computer store
Faculty Reception
Where: Floor 2
When: Monday to Friday 8:30am–5pm
Email:
Where: Floor 2
When: Monday to Friday 11.00am – 3.00pm
karl.smith@pbtech.co.nz or
Vinson.Tarm@pbtech.co.nz
Email: facultyofbusinessandIT@manukau.ac.nz
Phone: 09 5269200 Ext 3026
Phone: 09 975 4564
For assistance with IT repair, purchase, advice,
student and staff purchase discount.
For assistance with Student ID cards, applications
and enrolments as well as general enquiries and
student support.
29
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Health and Counselling
Centre
Where: Behind lifts and stairwell on the south
side on Floor 3
When: During term times:

A counsellor is available Tuesdays 9 am –
11.00am*.
Email: hcc@manukau.ac.nz
Phone: 09 968 8072
We strongly encourage all students to use the
services offered by the Health Centre if they need
medical or counselling support. A list of the
services offered and fees are available on
http://www.manukau.ac.nz/currentstudents/student-services/health-andcounselling-centre
You are encouraged to make an appointment to
see a counsellor phone (09) 968 8072. Prebooked and urgent patients will be given priority
during opening hours.
When Health Centre staff are not on site at MIT
Manukau, phones are diverted back to the centre
at MIT Otara. When making an appointment
please clarify which campus you want to make an
appointment for either at MIT Manukau or MIT
Otara.
If you need to see a nurse, doctor or counsellor
urgently, the Health Centre at MIT Otara (Gate 9,
Otara Road) is open Monday to Friday 8:30am –
4:00pm*.
International students who have Unicare student
travel insurance can visit our doctors, nurses and
counsellors and the cost for the consultation will
be invoiced directly to Unicare (conditions apply).
International students who have student travel
insurance other than Unicare will need to pay for
their visit and claim from their insurance
provider.
Library
Where: Floor 1
When: Library hours


Monday – Thursday 9am – 5 pm
Friday 9 am – 4 pm
Faculty of Business and IT subject librarians are:
Email: fred.ling@manukau.ac.nz
Email: sarah.hann@manukau.ac.nz or
http://library.manukau.ac.nz/ask_a_question.ph
p
Phone: 09 975 4670
Web:
library.manukau.ac.nz
The library provides quiet spaces for individual
and group study. As a student enrolled at MIT,
you are automatically registered as a borrower.
Borrowing is free, but you must present your
student ID card to borrow items.
Library staff will help you locate and evaluate
sources. If you need help on how to search the
catalogue; don’t hesitate to ask. There are
approximately 3,500 Business and Information
Technology items including books, DVDs, journals
and Reference materials available. This includes
Desk Copies and recommended readings for all
Business and Information Technology courses.
The collection also includes general resources
such as dictionaries and material on writing and
research skills. Students can request any General
Collection material held at the Main Library,
Otara for delivery to MIT Manukau Library.
Students have 24/7 access to the library’s
databases, e-books and streaming videos via the
library website library.manukau.ac.nz
The library’s subject guides provide an
introduction to electronic and print resources
available on Business and ICT related subjects:
http://library.manukau.ac.nz/guides/index.php
*subject to change
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
30
International
When: Tuesday 11:00 am – 1:00pm
Thursday 12:30pm – 3:30pm *
Where: Faculty Reception, Floor 2
Email: internationaladmin@manukau.ac.nz
This service covers:




impartial advice and support
developing students’ job-hunting skills
CV feedback
interview techniques.
Phone: 09 968 8742 OR 0800 648 2273
Disability Support
For pastoral care support.
When: By appointment
*subject to change
Email: disability@manukau.ac.nz
Campus Security
Contact: 09 968 8700
The safety of all visitors and those who use MIT
Manukau is of paramount importance. The
building is monitored and all key entry points are
on access control. There are also a number of
CCTV cameras monitored 24/7 by Campus
Security.
Phone: 09 968 7668
Provides assistance with:







advocacy and advice
liaison with community agencies
support with interviews
exams and tests
equipment for loan
mobility car park (conditions apply)
computer assistance programmes.
Security is onsite 7 days a week.
The Campus Security team’s responsibilities
include:




providing a lock and unlock service for the
building, opening up each morning and
closing down at night
car park patrols, and enforcement of car
parking regulations
oversight of the MIT Manukau car park at
night as staff and students move to and from
their vehicles
liaising with emergency services (Police, Fire,
and Ambulance) as necessary.
Student Support Services
MIT Manukau supports your success through the
following services:
Careers Service
Where: Faculty Reception, Floor 2
When: Wednesday 9:00am –4:00pm
Email: careers@manukau.ac.nz
Phone: 0800 226262
Events and Activities
When: By appointment
Email: activities@manukau.ac.nz
Available as required to assist students with:



student-focused activities/events
sports teams
clubs/groups
Learning Support Centre
Where: Library Floor 1
When: Monday 8:30am to 4:30pm
Wednesday 8:30am to 4:30pm
Thursday 8:30am to 2:30pm
Email: learning.centre@manukau.ac.nz
Phone: 09 975 4670
Please see the Learning Advisor in room 115/116
for help with:





essay, report and academic writing
math
academic study skills
time management
peer assisted support sessions (PASS)
Leaders.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
31
Student Engagement and Advocacy
Facilitator
When: By appointment
Email: studentvoice@manukau.ac.nz
advocacy@manukau.ac.nz
(for advocacy appeal matters)
Available to assist students with:



advocacy
Student Executive Voice
Student Reps
Student Support Advisors
Chaplains
When: Tuesday 11.30am-1pm
Thursday 11.30am-1pm
Email: thechaplains@manukau.ac.nz
Where: Enquire at Faculty Reception, Floor 2
Nearby services
MIT Manukau is situated in the centre of the
Manukau City business and retail district and also
provides ready access to banking, utilities, Post
Office, public library, WINZ, city council offices,
telecommunication providers and other services.
When: Tuesday, Wednesday Thursday
8:30 – 4:30pm
Where: Faculty Reception, Floor 2
Email: advisors@manukau.ac.nz
Web: manukau.ac.nz/currentstudents/student-support
This service covers:





home/study balance
studylink assistance
an issue affecting your study
financial hardship
the complaints process
We’re here to help connect you with what you
need so come see us today.
Facebook: MITstudentsupport
Snapchat: MITsupport
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
32
TECHNOLOGY
MIT Manukau offers free wireless (Wi-Fi).
The Wi-Fi network also enables another
innovation – Bring Your Own Device (BYOD). In
most cases the internet, software applications,
course materials and collaborative tools can be
accessed wirelessly on your own laptop.
Logging on
To log-on you will require a username and
password. Your username can be found on your
statement of fees, or is printed on your payment
receipt.
In order to access the BYOD platform you will
need to follow the steps below:
As a new student, your initial password is;
mit$studentID e.g. mit$123456789.
1.
Obtain your user name and password (see
section on “Logging on” below).
2.
Power up your device.
3.
Connect to Wi-Fi.
Once you have successfully logged on for the first
time, it is recommended you change your
password. Always remember to log off when you
have finished using a computer.
4.
Open your favourite browser.
4.
Enter the following URL:
https://apps.manukau.ac.nz 5.
Log onto Citrix using your user name and
password.
6.
Once logged on, you will be able to
access all your hosted applications and
desktops.
Detailed instructions on the above can be found
on the following website:
http://icts.manukau.ac.nz/index.php/studentguides/student-email-basic/
IT Support/ Helpdesk
IT students are available for ongoing help.
Where: IT Helpdesk, Floor 2 close to Reception
When: Monday – Thursday 08:30 – 4:30*
IT Helpline: 07:30 – 18:00 (Mon - Thurs)*
07:30 – 16:00 (Fri)*
Phone: 09 968 7600 Option 2
*subject to change
Charging your devices
To recharge your devices there are power sockets
located in the desks in the enclosed spaces. In the
open and social spaces you will find sockets in the
floor boxes, under or adjacent to the furniture.
Please be mindful that you don’t create a
potential tripping hazard.
33
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
Software

Most prescribed software required for your
programme of study will be channeled via the
BYOD portal called Citrix. This means you don’t
have to purchase and install those applications
onto your device, provided you have access to
the internet.

Whilst onsite, you will connect to MIT’s WiFi
network. Once offsite, you will need to access
your home network in order to access Citrix.
Please note however, some software used in the
specialist labs i.e. networking and multi-media
labs are not available on Citrix. These applications
are only available on the specialist lab computers.
Microsoft Office 365 (– added in “Office”)
In addition to Citrix, MIT is providing Microsoft
Office 365 to every student free of charge.
This means the latest version of the full Office
productivity suite including Word, Excel,
PowerPoint, OneNote is available for you to
download onto your Windows, Mac or iPad
device (allowing you to use these applications on
or off line).
You can install Microsoft Office on up to 5
compatible PCs and Macs, plus 5 tablets
(including iPad!).
For more information on how to download Office
365, log onto the following website:
http://icts.manukau.ac.nz/index.php/studentguides/office-365/
Computing Facilities
It is expected that you will use the computer
systems provided by MIT in a sensible and
considerate fashion for research and other studyrelated purposes.
Personal use is permitted, provided it is
reasonable and does not prevent other students
from partaking in learning activities. Please be
aware of the needs of others.
MIT computer and internet facilities are not to be
used for:










Computer hacking (accessing another's
electronic data or computer without
permission).
Providing access to unauthorised persons
(including minors).
Impersonation.
File downloads (except for study related
reasons).
Use of the internet for personal gain.
Gaming, wagering or betting.
Playing games.
The intentional transmission in any way
of viruses or files that cause a negative
impact on computer systems (e.g.
unauthorised email attachments such as
video, audio and executable files).
Downloading or distributing information
subject to copyright requirements (such
as licensed software or protected
internet applications).
Disclosing private or confidential
information including passwords or other
information that may compromise the
security of the computer systems.
Engaging in any illegal activity, including
dissemination of material in breach of
legislation.
Harassment, discrimination or
victimisation of another user for any
reason or on any grounds, including on
any prohibited grounds.
Remember that MIT systems are monitored to
identify inappropriate use and protect system
security. Misuse will be handled in accordance
with the Student Misconduct Policy.
The Internet, Cloud Computing and Acceptable
Use Policy can be obtained from ICTS here;
http://icts.manukau.ac.nz/index.php/it-policies/ insert
Your home drive
All students are allocated space on a server to
store their files. You can locate your home drive
by double clicking on the MY COMPUTER icon on
the hosted Student Desktop on Citrix. Your home
drive (H: drive) will be labelled with your user
name.
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
34
SERVICES AT MIT OTARA CAMPUS
Academic Registry
Childcare
Where: MIT Otara, Gate 1, J101, South Campus
While there are no on-site day care facilities at
MIT Manukau, there are a number of providers in
and around the Manukau area.
When: Monday to Thursday 8.30am–4pm
Friday 10am–4pm
Phone: 09 968 8730
For assistance with student finance, loans,
hardship assistance, allowances and payment of
fees email academicregistry@manukau.ac.nz
To request an Academic Transcript or copies of
lost or damaged certificates email
academicrecords@manukau.ac.nz include your
student ID number, full name and qualification
you have completed.
Websites that may be helpful in finding suitable
care and availability of spaces are:

beststarteducare.co.nz
In addition, as an MIT student, you are still
eligible to register at the MIT Childcare centre in
Otara.
Phone: 09 968 7715
Email: child.centre@manukau.ac.nz
International
Where: MIT Otara Gate 7, G Block, South Campus
Email: internationaladmin@manukau.ac.nz
Phone: 09 968 8742 OR 0800 648 2273
For on call pastoral care, emergency and urgent
help.
Dedicated visa services are available at MIT Otara
on Wednesdays, 12 noon – 3pm, outside these
hours it is by appointment only.
35
FACULTY OF BUSINESS AND IT AT MIT MANUKAU STUDENT HANDBOOK 2016 8.0
FACULTY OF BUSINESS AND INFORMATION
TECHNOLOGY
MIT Manukau, Reception, Floor 2,
25 Davies Avenue Manukau
Private Bag 94 006, Auckland 2241
manukau.ac.nz
09 975 4564
facultyofbusinessandIT@manukau.ac.nz