TS - My Machine Won’t Charge Objective: To troubleshoot machines that have charging issues. Pictures Action The more common statements regarding charging issues are… “The charger just blinks red” “The charger light never comes on” “The charger never goes to green” Basic Charger This indicates one of the following: A faulty battery charger A disconnected wire connection A damaged battery An error message has occurred (Refer to: TS-I Have an Error Message) 1-Amp Fast Charger 3-Amp Premium Fast Charger Step 1 – Check Basic Charger Lighting Sequence (if using a Fast or Premium Fast Charger - Go to Step 2) 1. Plug Basic Battery Charger into the electrical outlet and into the small round charger jack located on the control panel 2. Allow 12-24 hours to complete the charge 3. When the basic charger is plugged into the electrical outlet and into the machine, the LED light on the control panel should illuminate. Basic Charger Jack Make sure the proper charging sequence is taking place. (see below) Elite Freedom Green light blinking = charging Green light solid = fully charged Elite 1-3 Red blinking, Green off (battery depleted) Red solid, Green off (1/3 charged) Green blinking, Red off (2/3 charged) Green solid, Red off (battery charged) Elite 1-3 (built prior to July 2005) Red & Green blink alternately (battery depleted) Red solid, Green blinking (1/3 charged) Red off, Green blinking (2/3 charged) Author: CT Contributors: JR ,RR EL0A Charging LED EL01-EL03 Charging LED Orig. date: 9/22/10 Revised: 11/21/13 1 TS - My Machine Won’t Charge Red off, Green solid (battery charged) If ample time has been allowed and the lighting sequence is not illuminating on the control panel then the battery charger needs to be replaced. (We recommend: EL12 Fast Charger or EL13 Premium Fast Charger) Step 2 – Check for Faulty Fast or Premium Fast Charger 1. Plug the Fast or Premium Fast Charger into an electrical outlet and into the 3-prong XLR charge jack mounted on the red case at the rear of the machine. 2. If the LED light on the battery charger does not illuminate then the charger is faulty and needs to be replaced. 3. If the LED light on the battery charger continually blinks red then the charger is faulty and needs to be replaced. 4. If the LED light on the battery charger goes immediately to green upon being plugged into the machine this indicates a loose wire connection. As long as there is a flash of red/orange upon initial plug in the connection is good. Go to Step 3 The correct lighting sequence when using the Fast or Premium Fast Chargers are: Red solid – Charging Green Solid – fully charged XLR Charger Jack Back of XLR Charger Jack 1-Amp Fast Charger 3-Amp Premium Fast Charger Step 3 – Check for Disconnected Wire Connections 1. Check the main battery or power wires (Refer to TS-My Machine Won’t Turn On) If the main battery or power wires are securely connected to the battery terminals then Go to Step 4 Battery Terminal Wires Step 4 – Check XLR Charger Jack Connections 1. Check the red (positive) and black (negative) from the XLR charger jack that is mounted on the Author: CT Contributors: JR ,RR Orig. date: 9/22/10 Revised: 11/21/13 2 TS - My Machine Won’t Charge red case at the rear of the machine. 2. Unscrew the control panel and pull it out and to the side. Be careful not to disconnect any wires 3. Through the cut-out on the red case reach inside machine and locate the red and black wires coming from the back of the XLR Charger Jack. 4. Follow both the red and black wires. Below is the proper connection for each Elite Series model. XLR Charger Jack Control Panel-Open Elite Freedom Red wire (positive) from XLR charger jack to the back of the control panel on the tab labeled “SMRT CHRGR+”. Black wire from XLR charger jack to the back of the control panel labeled “SMRT CHRGR-” Back of XLR Charger Jack Elite 1-3 Red wire (positive) from the XLR charger jack to the lower tab on the back of the reset switch located on the control panel. Black wire (negative) connects to the back of the control panel on to any one of the tabs labeled “Bat Neg” (battery negative) Elite Grand Series (EL04, EL05, EL05 LE) Red wire (positive) from the XLR charger jack to the Red (positive) terminal on the battery. Black wire (negative) from the XLR charger jack to the back of the control panel on one of the tabs labeled “Bat Neg” (battery negative). XLR Charger Jack to Control Panel Connections (EL0A) XLR Charger Jack to Control Panel Connection (EL01-EL03) XLR Charger Jack to Control Panel Connection (EL04-EL05LE) Author: CT Contributors: JR ,RR Orig. date: 9/22/10 Revised: 11/21/13 3 TS - My Machine Won’t Charge EL11 Basic Charger EL12 1-Amp Fast Charger EL13 3-Amp Premium Fast Charger E881 12Volt Battery Large E882 12Volt Battery Small - (For EL0A and Liberty models ONLY.) Author: CT Contributors: JR ,RR Orig. date: 9/22/10 Revised: 11/21/13 4