TITLE
NEW ZEALAND CERTIFICATE IN ELECTRICAL ENGINEERING (ELECTRICAL AND
ELECTRONIC INSTALLATION AND SERVICE) (LEVEL 4) WITH STRANDS IN
DOMESTIC SYSTEMS AND PRODUCTS, COMMERCIAL EQUIPMENT, AND
CONSUMER ELECTRONICS
VERSION
1
TYPE
Certificate
LEVEL
4
CREDITS
180
NZSCED
031301 Engineering and Related Technologies > Electrical and Electronic Engineering
and Technology > ????
DAS CLASSIFICATION
Engineering and Technology > ???? > ????
QUALIFICATION
The Skills Organisation
DEVELOPER
NEXT REVIEW
To be reviewed 31 December 2017
Any person or organisation may contribute to the review of this qualification by sending
feedback to the qualification developer at reviewcomments@skills.org.nz
APPROVAL DATE
STRATEGIC PURPOSE
STATEMENT
The purpose of this qualification is to provide the electrical and electronic service
industry sectors with people who are able to install, commission, service and repair
end user electrical or electronic systems or product at an advanced level.
This qualification is suitable for candidates who which to advance their career within
the electrical or electronic service industry.
Graduates of this qualification will also be eligible to be registered and licensed as
an Electrical Appliance Serviceperson (endorsed to disconnect and connect)
(EAS endorsed) or as an electrical service technician (EST), and supervise electrical
workers.
The Skills Organisation
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EAS Level4-draft 1.docx
Page 1 of 7
OUTCOME STATEMENTS
GRADUATE
PROFILE
Graduates of this qualification will be able to:







Maintain and enhance workplace safety and mitigate environmental and
economic impacts in a workplace environment
Apply relevant industry, community, government and environmental
legislation, standards, and codes of practice
Communicate effectively and ethically to provide support and solutions for
stakeholders and supervision of personnel
Apply business policies and procedures, including management of
information, records and documentation
Develop and maintain knowledge of current and emerging technologies
Supervise trainees under the rules of the Electrical Workers Registration
Board
Be able to apply to register as an electrical appliance serviceperson
(endorsed to disconnect and connect) (EAS endorsed) or as an electrical
service technician (EST)
Graduates of the domestic systems and products strand will also be able to:



Apply electrical and control knowledge, and principles of installation,
diagnostics and repair theory and practice to develop standard and nonstandard solutions across a broad range of situations in a domestic
installation and/or service environment.
Establish end user needs and requirements, and perform complex and/or
non-familiar installation of systems and/or products.
Analyse and interpret fault codes and test results at an advanced level,
diagnose and repair faults to restore the installation and/or products to
design specifications
Graduates of the commercial equipment strand will also be able to:



Apply electrical, electronic and control knowledge, and principles of
diagnostics and repair theory and practice to develop standard and nonstandard solutions across a broad range of situations in a commercial
service environment.
Establish end user needs and configuration requirements and perform
advanced configuration of equipment
Analyse and interpret fault codes and test results at an advanced level,
diagnose and repair faults to repair equipment or appliances to design
specifications.
Graduates of the consumer electronics strand will also be able to:



The Skills Organisation
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Apply electrical and electronics knowledge and principles of data
communications and/or connectivity solutions theory and practice to
develop standard and non-standard solutions across a broad range of
situations in an end-user environment.
Establish end user needs and configuration requirements and perform
complex configuration of connectivity systems and products.
Analyse and interpret fault codes and test results at a comple0x level,
diagnose and repair complex faults to a modular and/or component level to
design specifications.
EAS Level4-draft 1.docx
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EDUCATION
PATHWAY
On completion of this qualification graduates may progress onto the New Zealand
Diploma in Engineering (Level 6) [Ref: 112950].
EMPLOYMENT
Graduates of this qualification will be able to work in the electrical appliance service
industry as an advanced technician in the roles such as: Whiteware Technician, Brown
Goods Technician, Consumer Electronics Technician, Photocopier Technician, Office
Products Technician, Domestic Heating and/or Ventilation Technician or Off-grid
Power System Technician.
PATHWAY
Qualification Specification
QUALIFICATION
AWARD
The candidate shall be awarded the qualification by the accredited Tertiary Education
Organisation where the programme has been completed.
The formal document certifying the award of this qualification includes the full
qualification title, the date of award, and the logos of The Skills Organisation, the
accredited Tertiary Education Organisation, and the NZQF.
As the qualification developer, The Skills Organisation will maintain a list of graduates
of this qualification. The TEO will report annually to the Skills Organisation the names
of all graduates awarded the qualification.
ARRANGEMENTS FOR
MANAGING
CONSISTENCY
All Tertiary Education Organisations (TEOs) offering this qualification (either arranging
training or delivering programmes) must engage with all the arrangements for
managing consistency as stated below. The process will be funded by TEOs offering
programmes leading to the qualification, to cover actual and reasonable evaluation
related costs.
Specific Arrangements
- TEOs are required to meet with The Skills Organisation on an annual basis to
confirm the consistency of the qualification outcome achievement by the TEO’s
candidates. This will involve:
– review of evidence associated with achievement of qualification outcomes
– identifying issues or opportunities associated with outcome achievement.
– Following the meeting The Skills Organisation is to provide a report to TEOs on their
programme consistency with qualification outcomes and any recommendations for
maintaining currency of industry context.
– The Skills Organisation is to undertake a regular cycle of surveys that will include
industry feedback on skills needs and the monitoring of graduate outcomes against the
qualification purpose. The feedback will be used to inform TEO programme
development and future qualification reviews.
For full details of The Skills Organisation arrangements for managing consistency,
contact The Skills Organisation consistency@skills.org.nz .
CREDIT TRANSFER
AND RECOGNITION OF
PRIOR LEARNING
ARRANGEMENTS
TEOs delivering programmes that lead to award of this qualification may transfer credit
and recognise prior learning in accordance with their own credit recognition policies
and procedures.
These policies and procedures, and information about associated fees, must be
available to the applicant prior to enrolment.
To facilitate credit transfer, education organisations must clearly demonstrate the
equivalency or comparability between each of the outcomes in the graduate profile,
The Skills Organisation
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EAS Level4-draft 1.docx
Page 3 of 7
and the assessment components of their programmes.
Credit transfer will be automatic where assessment standards are used for
assessment within programmes of study or training leading to this qualification.
MINIMUM STANDARD
Achieved
OF ACHIEVEMENT AND
STANDARDS FOR
GRADE
ENDORSEMENTS
(WHERE APPLICABLE)
ENTRY
Nil
REQUIREMENTS
(INCLUDING
PREREQUISITES TO
MEET REGULATORY
BODY OR LEGISLATIVE
REQUIREMENTS)
Qualification conditions
Overarching conditions relating to the qualification
CONDITIONS FOR
PROGRAMME
STRUCTURE
CONDITIONS FOR
PROGRAMME
CONTEXT
OTHER CONDITIONS
Tertiary Education Organisations (TEOs) offering programmes leading to this
qualification must maintain currency with amendments to, and replacements of,
relevant legislation, regulations, government departments, and Australia/New Zealand
Standards. Programmes must reflect industry best practice and currency. Programmes
will include:
- Fundamental and key concepts knowledge of the telecommunication industry;
- Safety requirements and regulations relating to the telecommunications industry;
- Applied knowledge to install and maintain and repair telecommunication networks in
the context of the chosen strand.
For detailed information on these and any recommended unit standards visit
http://www.skills.org.nz/resources-for-training-providers
Conditions relating to specific outcomes
QUALIFICATION OUTCOMES (INCLUDING INDICATIVE
CONDITIONS
CREDIT VALUES FOR EACH OUTCOME)
MANDATORY
OR
OPTIONAL
The Skills Organisation
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EAS Level4-draft 1.docx
Page 4 of 7
1
Maintain and enhance workplace safety
and mitigate environmental and
economic impacts in a workplace
environment
Credit Value: 20
Programmes must include:
Mandatory
Initial response to an electrical accident
as defined by EWRB Rules of the Board
Application of safe working procedures
and practices and identifying and
controlling hazards in a working
environment
Response to environmental and
economic considerations in the workplace
Unit Standard 27911 + New L4 Unit
2
Apply relevant industry, community,
government and environmental
legislation, standards, and codes of
practice
Programmes must include:
Mandatory
Knowledge and application of relevant
legislation, standards, codes of practice
(OSH, Electrical Legislation, Industry
Best Practice)
Credit Value: 5
This outcome must be related to the
candidate’s area of workplace practice.
Unit Standard 27911,
Practical Skills to be assesses in a real
work environment (22763 reviewed
and/or new)
3
Communicate effectively and ethically to
provide support and solutions for
stakeholders and supervision of
personnel
Credit Value: 12
Programmes must include:
Mandatory
Effective communication with internal and
external stakeholders
Application of ethical behaviour with
regard to customer details and data
Supervision and support of technical
personnel
Unit Standard 27910 + New L4 Unit
6
Apply business policies and procedures,
including management of information,
records and documentation
Programmes must include:
Mandatory
New and embedded
Credit Value: 10
7
Develop and maintain knowledge of
current and emerging technologies
Programmes must include:
Mandatory
Embedded
Credit Value: 3
8
Supervise trainees under the rules of the
Electrical Workers Registration Board
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Programmes must include:
EAS Level4-draft 1.docx
Mandatory
Page 5 of 7
Credit Value: 2
Supervision in accordance with EWRB
requirements.
Unit Standard 27352
9
Be able to apply to register as an
electrical appliance serviceperson
(endorsed to disconnect and connect)
(EAS endorsed) or as an electrical
service technician (EST)
Credit Value: 13
Programmes must include:
Mandatory
Theory and Legislation for EAS(Q) as
defined under 66 core competencies
(New or review 27350)
Option
Practical skills required for EAS(Q) as
defined under 66 core competencies
(Practical for EAS(Q))
OR
Theory and Legislation for EST as
defined under 66 core competencies
(New or review 27349)
Practical skills required for EST as
defined under 66 core competencies
(Practical for EST)
Domestic Systems and Appliances Strand
10
Apply electrical and control knowledge,
and principles of installation, diagnostics
and repair theory and practice to develop
standard and non-standard solutions
across a broad range of situations in a
domestic installation and/or service
environment
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 30
11
Establish end user needs and
requirements, and perform complex
and/or non-familiar installation of
systems and/or equipment or appliances
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 50
12
Analyse and interpret fault codes and
test results at an advanced level,
diagnose and repair faults to restore the
installation and/or equipment or
appliances to design specifications
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 35
Commercial Equipment Strand
13
Apply electrical, electronic and control
knowledge, and principles of diagnostics
The Skills Organisation
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Programmes must include:
EAS Level4-draft 1.docx
Mandatory
Page 6 of 7
and repair theory and practice to develop
standard and non-standard solutions
across a broad range of situations in a
commercial service environment
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 30
14
Establish end user needs and
configuration requirements and perform
advanced configuration of equipment
Credit Value: 40
15
Analyse and interpret fault codes and
test results at an advanced level,
diagnose and repair faults to repair
equipment or appliances to design
specifications
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 45
Consumer Electronics Strand
16
Apply electrical and electronics
knowledge and principles of data
communications and/or connectivity
solutions theory and practice to develop
standard and non-standard solutions
across a broad range of situations in an
end-user environment
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 25
17
Establish end user needs and
configuration requirements and perform
complex configuration of connectivity
systems and equipment
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 40
18
Analyse and interpret fault codes and
test results at a complex level, diagnose
and repair complex faults to a modular
and/or component level to design
specifications
Programmes must include:
Mandatory
Practical Skills to be assesses in a real
work environment (22763 reviewed and
8218 reviewed + New) + More
Credit Value: 50
Transition Information
REPLACEMENT INFORMATION
The Skills Organisation
skills.org.nz
EAS Level4-draft 1.docx
Page 7 of 7