O1 O4 THE OFFICIAL PERTH AIRPORT NEWSLETTER MARCH 2OO9 ISSUE NUMBER O1 THE OFFICIAL PERTH AIRPORT NEWSLETTER M AY 2O1 0 ISSUE NUMBER O4 Qantas Domestic Terminal 2 Qantas Valet Parking x Ta i& Qa pu b ale ta c a lic Bus Lane cc es s ck -u rP ge ea p rl & o Dr A ey p- ve off Ar ea Connect Shuttle Public Bus Stop Passenger Pick-up & Drop-off Area Pedestrian Walkway ing rack Park FASTt ance Entr Passenger Pick-up & Drop-off Lane Pedestrian Walkway Exit FASTtrack Parking Br en Taxi Pick-up Lane nly Pa ss so Taxi Pick-up Area Long Term Carpark Terminal Transfer Bus Stop Bus Stop i No nt V as s ce Domestic Terminal 3 The new-look lanes at the Domestic Terminals New dedicated Bus lane New dedicated Taxi lane and queuing area Front of Terminal Works The works taking place at the front of the Domestic Terminals are now complete with dedicated lanes in operation for taxis, buses and passenger pick-up and drop-off. The new layout has resulted in reduced traffic congestion and improved access to the front of the terminals. Landscaping and new permanent signage will be completed in the coming weeks. The expanded FASTtrack Business Parking has also reopened, with some further upgrades taking place in this area. Once completed, over 220 undercover bays will be available. Welcome It has been a busy start to the year for Perth stakeholders, frequent travellers and visitors to Main Runway Maintenance Program Completed the Domestic Terminals for their patience while On 1 February, a major maintenance program commenced to resurface the entire these works have been underway. Please take 3,444 metres of our main runway. These works were essential to ensure the ongoing time to view the map on our cover which safe operation of aircraft landings and take-offs, and only take place every 15-20 years. outlines the new lanes so you can become The works were conducted over a nine week period and were completed to familiar with the new configuration. schedule, on time and on budget. This was a massive undertaking by our company The ACCC recently released a report on the and more than 120 people worked on the project, with over 24,500 tonnes of new quality of service of Australia’s major airports, asphalt laid. With the works now complete, all take-offs and landings have resumed and we were very pleased that the results for their usual flight patterns. Perth Airport and our partners were positive. A second phase of this maintenance program will take place and will involve It is also good to know that the improvements cutting grooves into the new surface to allow water to drain away from the runway. we are making are being recognised by the More details on this second phase will be communicated in the coming months. public. Our redevelopment and investment Minimising the impact on the community and our stakeholders will continue to be plans continue to take shape across the airport a priority. Airport. Our front of terminal works are now complete and we would like to thank all of our to improve the customer experience. Works are well advanced on the Departures Lounge link between Qantas Domestic Terminal 2 and Domestic Terminal 3, with the new walkway due to be completed shortly. This new walkway will allow passengers to move freely between the two terminals once they have cleared the security screening process. Along with this link will come new retail and food and beverage options later this year. Further enhancements of the departures area will continue into 2011. Our on-airport link road is progressing well and is expected to be operational later this year. The new road will reduce the transfer time between the International and Domestic Terminals to just 10 minutes. New Domestic Terminal Airside Link Works are well advanced on a new Departures Lounge link which will allow With a number of key projects underway, the passengers to move freely between Qantas Domestic Terminal 2 and Domestic coming months will be a busy time for Perth Terminal 3 once they have passed through the security screening process. Once the Airport and we will ensure that we keep you link is completed, further enhancements will be made including the addition of a updated with our developments during this time. number of new food and beverage outlets including Red Rooster, Sumo Salad and I hope you enjoy reading Issue 4 of On Airport. Hudsons Coffee as well as new rest rooms and seating areas. This area will be Brad Geatches operational by late 2010 with additional stages of the development to continue CEO, Perth Airport until mid-2011. O1 Improving Car Rental Facilities THE OFFICIAL Works will shortly commence on the construction of a new covered PERTH AIRPORT walkway from the corner of Domestic Terminal 3 along Miller Road,NEWSLETTER to the MARCH Car Rental area. This new walkway forms part of a project to bring the 2OO9 ISSUE NUMBER O1 rental cars closer to the terminal and provide a better customer experience. Thank you for your patience while these works take place. Artists’ impression Introducing Perth Airport Investments Improving the Customer Experience Perth Airport is pleased to announce the appointment of Victor Howard to the role of Chief Financial Officer. Victor comes to us with extensive Australian and international experience in a number of senior financial management roles. Victor replaces Wayne Ticehurst who is Perth Airport was rated by passengers as having moving into the role of General Manager the second highest quality of service of Australia’s Financial Projects. major airports in the Airport Monitoring Report for 2008-2009, released in March. The report also commented positively on Perth Airport’s car parking quality of service in terms of availability and standard. These positive results reflect the fact that the travelling public is seeing the benefits of the investments being made and show that Perth Airport is meeting the needs of the travelling public. Perth Airport has undertaken sizeable investments to address quality of service matters The all-new FASTtrack Business Parking During the front of terminal works, the FASTtrack Car Park was used as the temporary pick-up and drop-off area. Now that the passenger pick-up and drop-off lane is open, we are pleased to advise that the new FASTtrack Business Parking area has re-opened, providing covered parking bays in close proximity to the terminals for $45 per day. Whilst some minor works are still underway within the area, over 220 bays will be available from Monday 28 May. and had the second highest level of investment by monitored airports in 2008-2009. Airport monitoring report 2008–09 Price, financial performance and quality of service monitoring Artists’ impression Terminal WA The detailed design of Terminal WA, along with design of surrounding roads and infrastructure, is progressing well. Tenders for construction and fit out will be issued Adelaide Brisbane Melbourne Perth Sydney in the near future with construction scheduled to start late this year. The new terminal will be operational in 2012. New Donation Boxes for United Way Six new collection boxes were installed inside the Domestic and International Terminals to raise vital funds for United Way. Small change from donations will provide a big change for others as the coins will be donated to United Way WA’s Grants Program, which is used to fund projects designed to help the community in need. New Retail Experiences In December 2009, we welcomed the opening of two new fashion brands at the The grants are allocated on an annual basis to a small number of Western Australian charity groups that are providing support to worthwhile projects. International Terminal: women’s clothing label, Witchery, and jewellery retailer, Diva. The introduction of these renowned brands forms part of Perth Airport’s commitment to improving its retail offering based on customer demand. We are also excited that global brand Guess will be opening at the International Terminal in June. Ride for Youth Perth Airport is a key supporter of Youth Focus – a Western Australian, not-for-profit community Belmont Primary School Perth Airport recently purchased 15 picnic tables for Belmont Primary School which are now being used by the students for outdoor classes and during lunch breaks. The picnic tables were constructed at the Casuarina Prison Workshop. Autumn Festival based organisation working with young people, aged 12 to 18 years, who are showing early signs associated with suicide, depression and self-harm. For a number of years, Perth Airport has provided support to Youth Focus and this year we again sponsored a team of four riders who participated in the Hawaiian Ride for Youth event. This event involved the team embarking on a 650-kilometre ride from Albany to Perth Airport was a proud supporter of the Autumn Festival which saw a series of Fremantle, raising funds along the way. An community events take place within the six councils of the Eastern Metropolitan impressive $700,000 was raised for the charity Region – Bayswater, Bassendean, Belmont, Swan, Mundaring and Kalamunda, at a from the event and we are pleased to report variety of locations over a six-week period. Some of the events included the Cycle that our team of riders did a great job. the Trails of the Hills and the Bickley Carmel Harvest Festival. Ida Curtois Achiever Awards There are over 3,200 children in Perth living in foster care and Perth Airport was proud to support the annual Ida Curtois Achiever Awards. These inspirational Polytechnic West Student of the Year Awards awards provide financial assistance to young people, aged 16 to 25 years, who have Perth Airport recently supported the 2009 been in the care of the Department for Child Protection and who are pursuing Polytechnic West Student of the Year Awards by further education. sponsoring the International Student of the Year. For further information contact: Corporate Affairs, Westralia Airports Corporation Email: customerservice@wac.com.au Phone: 08 9478 8888 Web: perthairport.com