Introducing new, simpler HP LaserJet NAMING HP LaserJet is moving to a new naming structure to make it easier for customers to find the device they want—whether it’s time to upgrade, or to replace their existing printer or MFP. The new naming system also makes it easier to find the right supplies. WHY CHANGE NAMING? Changing a product naming scheme can produce long-term gains, but it also causes short and medium-term pain. It is not something done lightly. The bottom line is, we’re doing this to help our customers, and in the long run, it will simplify things for us as well. Replacing products With our new naming scheme, it will be easier for our customers to know which printer or MFP to buy when it’s time to replace their current device. Under the current system, just 25 to 40 percent of customers identify the right replacement product—but nearly 100 percent find the correct one using the new naming. Upgrading products Likewise, the new naming means customers can more easily upgrade their device. When they want to upgrade from mono to color, or from single function to MFP, only a third of our customers find the correct product today. Two-thirds get it right on their own using the new naming scheme. Purchasing supplies Our new HP LaserJet supplies selectability number makes it much easier for customers to identify the correct supply for their product. Black, cyan, yellow, and magenta all have the same selectability number, and are differentiated by packaging colors and descriptions. IT’S SIMPLE Customers like simpler names. In fact, they prefer the new naming scheme 8 to 1 versus the current scheme. HP LASERJET NAMING: FOUR MAIN CHANGES The new HP LaserJet naming scheme will be used across many different HP marketing applications, including product naming, advertising, and packaging. It’s important to use the HP LaserJet name consistently and correctly. Previous naming: HP Color LaserJet CM1312nfi MFP With CB540A, CB541A, CB542A, CB543A print cartridges Changes to “Enterprise” for 500 families and above Transitioning to: HP LaserJet Pro 100 color MFP 1. Pro and Enterprise sub-branding 3. Model number 4. LaserJet supplies selectability number 2. Family number and product descriptor M175nw With 126A black, cyan, yellow, and magenta print cartridges 1. Pro and Enterprise sub-branding HP LaserJet Pro 100 color MFP M175nw With 126A black, cyan, yellow, and magenta print cartridges Changes to “Enterprise” for 500 families and above Launched in Fall 2009, the Pro/Enterprise sub-branding campaign helps customers quickly identify the product that meets their needs. LaserJet PRO LaserJet ENTERPRISE Positioning Designed for businesses with growing or established networks and minimal management requirements Designed for large businesses with advanced networking, security, and document management requirements Target segment Micro to small unmanaged Medium to large managed Price points Primarily below $500 Primarily above $500 Packaging Retail packaging Brown box and retail packaging Basic features • Simple networking and management • Advanced networking and management • Simple scan to email, fax, folder • Advanced document management, security, job accounting, and more 2. Family number and product descriptor HP LaserJet Pro 100 color MFP M175nw With 126A black, cyan, yellow, and magenta print cartridges Scheduled in Spring 2011, we’re moving from complex individual product numbers to family numbers with descriptors, which help customers easily identify replacement and upgrade products. These numbers are emphasized in naming and branding, and do not change with new product introductions. Family numbers Family numbers are always stated in whole 100s (such as 200 or 300), never numbers like 205 or 356. They are permanent, so customers can always find them. Product families are indicated by these numbers: LaserJet PRO LaserJet ENTERPRISE 100 Personal low 500 Small workteam high 200 Personal high 600 Workgroup A4 300 Small workteam low (lite) 700 Workgroup and department A3 400 Small workteam low 800, 900 (For future use) Descriptors The descriptor follows the family number, and can be one of four choices: • Blank—mono single function • “MFP”—mono MFP • “color”—color single function • “color MFP”—color MFP 3. Model number HP LaserJet Pro 100 color MFP M175nw With 126A black, cyan, yellow, and magenta print cartridges Model numbers will become unique for every printer, absorbing the complexity of HP LaserJet naming (scheduled for Spring 2011). Individual model numbers allow us to drop the word “series” from our product names. The “M” is included in each product’s number and simply means “model.” Model numbers are not emphasized in naming and branding, and do change with new product introductions. Model numbers: • Are used for supplies selectability and the supply chain • Communicate the bundle features through their final alphas, as in the following table: a base f fax t tray x+ dtn or higher1 c workflow h hard drive w wireless z full feature MFP (fsk/fskm) d duplex n network x dtn or higher z+ full feature MFP1 Up to two alpha feature designators may be combined (for example, dn for duplex and network). The following “wild card” letters can be used for derivative skus: b, c, e, g, i, j, k, m, p, q, r, s, u, v, and y. These letters should not be used: l and o. 1 The bundle identifiers x+ and z+ are used when more than one x or z models exist for the same model number. 4. LaserJet supplies selectability number HP LaserJet Pro 100 color MFP M175nw With 126A black, cyan, yellow, and magenta print cartridges Scheduled to start in Spring 2011, HP LaserJet supplies will have a new selectability number that makes it much easier for customers to identify the correct supply for their product. Color laser supplies have a three-digit + alpha (A, X, D) number, while mono laser supplies have a two-digit + alpha number. Selectability numbers are in addition to HP standard part numbers and do not correlate. Black, cyan, yellow, and magenta all have the same selectability number, and are differentiated by packaging colors and descriptions. For example, “230A” is used for all four colors. HOW TO USE THE NEW NAMING Whenever possible, the new naming should be used in its full form, as detailed in #1 below. If space is limited, the product name may be shortened or modified only as described here: 1. General use: HP LaserJet Enterprise 600 M601n 2. Firmware/software: HP LaserJet 600 M601n (excluding either “Enterprise” or “Pro”) 3. Product nameplate: LaserJet Enterprise 600 M601 (without the “HP,” ideally with the model number on a line by itself; LaserJet Pro products include bundle alphas in the model number, while LaserJet Enterprise products may omit bundle alphas) 3a. Product nameplate (if it cannot be retooled to fit the new naming): LaserJet 600 M601 (excluding “HP” and either “Enterprise” or “Pro”, with the model number appearing on the same line if necessary) NEED MORE INFORMATION? For information on family and model number naming changes for specific LaserJet devices, please see the HP LaserJet naming migration tool, a separate two-page document (4AA3-1102ENW). © Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA3-1101ENW, October 2010