Results for the Fiscal Year Ended May 31, 2012 FY2011(June 1, 2011-May 31, 2012) Pasona Group Inc. First Section TSE (2168) July 17, 2012 http://www.pasonagroup.co.jp/ ※Units in billions of yen have been rounded down to the nearest first decimal place. Units in millions of yen have been rounded down. 0 0 Topics in FY2011 (1) – Reconstruction Support Reconstruction Support Initiatives Sponsorship of the Tohoku Rokkon Festival <Iwate Prefecture> Morioka Following last year’s performance in Sendai, Benefit One Inc. planned and held the Tohoku Rokkon Festival in Morioka Hiroshima: Emergency assistance for Tohoku agricultural products Osaka: Job placement assistance for disaster victims Kobe: Information services for refugees in the city Miyazaki: Providing networking opportunities for agriculture companies and employment support for disaster victim job seekers Hiroshima: Employment assistance for workers dislocated by the earthquake Saitama: Reemployment support for disaster victims Shimane: Employment training for disaster victims ・HRD for food processing and marketing in the agriculture and fisheries industries ・Employment and HRD for disaster victim job seekers ・Subsidies for business recovery employment creation ・Management body development support for corporations in agricultural areas <Miyagi Prefecture> ・HRD for Internet-based smartphone application development ・HRD for smartphone application development ・HRD for Internet shop entrepreneurs ・Recruiting assistance <Fukushima Prefecture> ・Recruiting of 400 interns ・Operation of Fukushima employment information center ・Operation of Fukushima employment assistance center ・Call center operations in Tomioka, Fukushima 1 Topics in FY2011 (2) – Employment Creation Employment Assistance Initiatives for Young People Various Ideas for Styles of Employment ● Unemployment Rate for 15-24 year olds (as of April 2012) (%) 12.0 2005 2009 2010 2011 2012 “Shigoto (work) College” practical education and work training for new graduates “Academic Work Café” career counseling service for university students “Fresh Career” career exploration opportunities for new graduates “Cococala Mura” HRD project for Awaji Island 10.0 8.0 9.2% 6.0 Joint project with Hyogo Prefecture “Gap Challenge Program” career exploration program for new graduates Three courses: Venture entrepreneurship, Global business, Agriculture management 4.0 Young People (aged 15-24) Total 2.0 Source: Labour Force Survey from Ministry of Internal Affairs and Communications Note:Figures seasonally adjusted; Data not available for certain periods due to the earthquake disaster 2010 20 12 20 11 20 10 20 09 20 08 20 07 0.0 20 06 Emergency Employment Measures ~ Job matching support for young people and SMEs Job search assistance for new graduates HRD and job search assistance for young people etc... Jobs Created for Young People FY2011 11,000 “Academic Work Café” career counseling service for university students 2 Topics in FY2011 (3) – Agriculture-related Measures New Initiatives for the Agriculture Field Pasona Agri-Partners Inc. established (December 2011) Business activities:・Agriculture-related consulting ・Agriculture-related training ・Temporary staffing and placement for agriculture-related positions Agricultural Work Assistance Scheme Pasona Group Agriculture-related Projects from Japanese Government Organizations Nationwide Hokkaido: Employment support for management development for agriculture companies Toyota: HRD for successors for regional agriculture operations Aichi: Agriculture HRD Gunma: Work experience program for regional HRD Yamaguchi: Assistance for young people and others seeking careers in agriculture, and employment management operations Hiroshima: 2011 project to assist people seeking a career in agriculture Iwate: Fiscal 2011 project to assist people seeking a career in agriculture Shimane: Employment training for earthquake disaster victims Fukuoka: Campaign to bolster agriculture support organizations Aomori: HRD program for agriculture produce coordinators Tokyo: Farmer assistance program etc.. Provide agriculture business training Find internship hosts Conduct internships Job Seekers Farmers Agri-MBA Agriculture Business School 3 Topics in FY2011 (4) – Regional Revitalization Regional Revitalization Efforts on Hyogo Prefecture’s Awaji Island Establishing “Pasona Furusato Incubation Corp.” (Slated for September, 2012) ※Joint venture with Benefit One Inc. Business activities: ・Entertainment Business ・Take charge of performances at regional events ・Operate a café and restaurant ・Operate a farmers’ market, etc. ●Cococala Mura Project Former Nojima Elementary School FY 2011 Hyogo Furusato Job Revitalization Project FY 2012 Project for Job Creation in Hyogo Prefecture in Priority Fields ●Revitalization of the Former Nojima Elementary School Propose a regional revitalization model that includes measures to promote regional interaction and to attract tourists ●Designated Management Project Awaji City Sunshine Hall and Shizuka Hall “ONE STEP” musical by members of “Cococala Mura” 4 Topics in FY2011 (5) – M&A Synergies Generated through M&A ●Strengthen professional recruiting and growth businesses, and meet diversifying customer needs ITOCHU / JAL Group (Consolidated in March 2012) Joint management with Mitsubishi Corporation (Made subsidiary in May 2012) Clerical work for import and export trade, education and training Talent management system Yaskawa Electric Group Strengthen business operations in the Kyushu region Yaskawa Electric Group (Made subsidiary in April 2012) Contact center, business process outsourcing (BPO) Industry-leading operations analysis Project management capabilities Nationwide network Expertise in temporary staffing and contracting Strengthen professional staff including translation and interpretation (Consolidated in December 2011) * Corporate name to be changed to Pasona Language on August 1, 2012 5 Consolidated Forecasts for the Fiscal Year ending May 31, 2012 (Millions of yen) Consolidated (Billions of yen) 250 YoY +16.8% YoY +1.5% 200 150 212,000 (+16.8%) Cost of Sales 147,693 (+1.7%) 171,900 (16.4%) Gross Profit 33,805 (+0.7%) 40,100 (+18.6%) SG&A Expenses 31,840 (+2.3%) 37,100 (+16.5%) Operating Income 1,964 (-19.2%) 3,000 (+52.7%) Ordinary Income 2,091 (-18.7%) 2,900 (+38.7%) Net Income 29 (-92.9%) 350 (+1,086.4%) 6 181.5 178.8 5 YoY +52.7% 100 2.4 YoY (19.2)% 3.0 4 3 2 2.0 Operating income 1 0 0 FY10 FY11 (YoY) 7 212.0 Net sales 50 8 FY12 (Forecast) FY2012 (Forecast) 181,498 (+1.5%) Net Sales (Billions of yen) FY2011 6 Returns to Shareholders Dividend Policy Basic policy to deliver adequate returns to shareholders while taking into consideration performance; while at the same time providing continuous and stable dividends Dividends Plan to keep unchange to ¥1,000 per share for the fiscal year ending May 31, 2013 ● 12/5 Dividend per share ¥1,000 ● 13/5 Dividend forecast per share ¥1,000 FY2009 Cash dividend per share (Yen) Payout ratio (consolidated) (Interim ¥(Interim ¥- FY2010 Period-End Period-End FY2011 ¥1,000) ¥1,000) FY2012 (Forecast) 500 1,000 1,000 1,000 88.5% 90.8% 1,269.4% 107.0% 7 1. Results for the Fiscal Year Ended May 31, 2012 ※ Units in billions of yen have been rounded to the nearest first decimal place. Units in millions of yen have been rounded down. 8 Concerning Non-Attainment of Full Year Consolidated Plan for Fiscal Year Ended May 2012 ● Gross interest rates worsened compared to the initial forecast, and gross profit decreased ● Costs were reduced, but expenses necessary to achieve growth in the next fiscal period swelled ● The increase in minority interests in income and tax system reform impacted results, and net income for the given fiscal period decreased significantly FY2011 Net Sales Initial Forecast Results 183,000 181,498 Change (amount) (1,501) Change (%) (0.8)% Gross Profit 34,350 33,805 (544) SG&A Expenses 31,500 31,840 340 Operating Income 2,850 1,964 (885) (31.1)% Ordinary Income 2,900 2,091 (808) (27.9)% Net Income Gross Profit margin SG&A Expenses margin Operating Income margin 650 29 18.8% 17.2% 1.6% 18.6% 17.5% 1.1% (620) (0.2)%pt 0.3%pt (0.5)%pt ● Net Sales Did not achieve sales goals for Expert Services, Insourcing or Outsourcing (1.6)% 1.1% (95.5)% ● Gross Profit Significantly impacted by the drop in gross interest rates for Insourcing ● SG&A Expenses Accelerated plans to establish an Insourcing and BPO business system which included increasing the number of Insourcing personnel and making system investments, etc. ●Net Income Impacted by the increase in minority Interests in income and by tax system reforms 9 Consolidated Results for the Fiscal Year Ended May 31, 2012 (Billions of yen) YoY YoY +1.5% +1.5% 178.8 181.5 (19.2)% (19.2)% (92.9)% (92.9)% 2.4 2.0 0.41 Net Sales FY10 (Millions of yen) Operating Income FY11 FY10 FY10 to net sales % FY11 Net Income H1 FY10 FY10 to net sales % FY11 0.03 vs FY10 Increase/Decrease FY11 YoY Net sales 178,806 100.0 181,498 100.0 2,692 1.5% Cost of sales 145,247 81.2 147,693 81.4 2,445 1.7% Gross profit 33,558 18.8 33,805 18.6 246 0.7% SG&A expenses 31,125 17.4 31,840 17.5 714 2.3% Operating income 2,432 1.4 1,964 1.1 (468) (19.2)% Ordinary income 2,571 1.4 2,091 1.2 (480) (18.7)% 412 0.2 29 0.0 (383) (92.9)% Net income 10 Consolidated Results by Segment (Millions of yen) Net sales Segment 1 Expert Services 2 Insourcing 3 HR Consulting (including TTP, nursing care) FY10 FY11 130,647 122,491 16,365 26,748 2,227 1,767 Operating income Increase/ Decrease YoY FY10 (8,155) (6.2)% 10,383 63.4% 1,980 2,211 (2.2)% 1,011 834 Place & Search 1,833 2,692 858 46.8% 5 Global Sourcing 2,031 2,327 296 14.6% 153,106 156,028 2,922 1.9% 6 Outplacement 7 Outsourcing 8 Life Solutions Public Solutions Shared 9 Eliminations and Corporate 10 Total 9,807 9,594 (213) 14,690 14,959 269 1.8% 2,227 2,479 3,564 3,732 168 4.7% 134 42 (2,362) (2,816) - (2,920) (3,603) 2,432 1,964 178,806 181,498 Increase/ Decrease YoY FY10 Increase/ Decrease FY11 (460) (20.6)% 4 Subtotal FY11 Operating income margin (454) 2,692 1.5% 230 11.7% 1.3% 1.4% 0.1pt (176) (17.4)% 10.3% 8.7% (1.6)pt 11.3% 15.2% 16.6% 1.4pt (91) (68.2)% 3.8% 1.1% (2.7)pt - - - - (468) (19.2)% 1.4% 1.1% (0.3)pt 252 (683) ※ Partial net sales transfers were undertaken between the Expert Services and HR Consulting segment during the previous period. 11 Gross Profit, SG&A Expenses (Billions of yen) Gross Profit Increase in revenues 33.56 +0.51 SG&A Expenses Increase in gross profit margin (0.26) YoY +0.25 YoY +0.71 +0.7% Personnel expenses 33.81 31.13 Rent Other expenses +2.3% 31.84 +0.31 +0.20 +0.20 Drop in gross profit margin 18.8% → 18.6% (0.2)pt SG&A expenses ratio 17.4% → 17.5% +0.1pt FY10 FY11 FY10 FY11 (Billions of yen) FY10 Gross profit Gross profit margin 33.56 18.8% Q1 FY11 8.49 18.5% Q2 FY11 8.16 18.1% Q3 FY11 Q4 FY11 8.25 18.6% 8.91 19.3% (Reference) Gross profit margin FY07 FY08 FY09 FY10 FY11 20.8% 19.9% 20.0% 18.8% 18.6% FY11 33.81 18.6% (Billions of yen) Increase/ Decrease 0.25 (0.2)pt FY10 Personnel Advertisement and recruitment IT Rent Others Total SG&A expenses ratio Q1 FY11 Q2 FY11 Q3 FY11 Q4 FY11 FY11 Increase/ Decrease 18.15 4.55 4.68 4.58 4.64 18.46 0.31 0.79 0.19 0.22 0.22 0.24 0.86 0.07 1.97 3.56 6.65 31.13 17.4% 0.52 0.91 1.72 7.89 17.2% 0.49 0.99 1.66 8.04 17.9% 0.46 0.95 1.68 7.89 17.8% 0.51 0.92 1.71 8.02 17.3% 1.97 3.77 6.78 31.84 17.5% 0.00 0.20 0.13 0.71 +0.1pt (Reference) SG&A expenses ratio FY07 FY08 FY09 FY10 FY11 18.1% 18.6% 18.0% 17.4% 17.5% 12 Non-operating/Extraordinary income, Others (Millions of yen) FY10 Operating income 2,432 Q1 FY11 Q2 FY11 601 Q3 FY11 122 Q4 FY11 355 884 Increase/ Decrease FY11 1,964 YoY (468) (19.2)% cancellation Non-operating income 437 Non-operating expenses 298 88 58 44 65 256 (41) (14.0)% 2,571 560 184 393 952 2,091 (480) (18.7)% Extraordinary income 523 0 58 0 116 175 (348) (66.5)% Extraordinary loss 598 7 8 9 23 47 (551) (92.1)% Income before income taxes 2,496 553 234 384 1,046 2,218 (277) (11.1)% Income taxes- current 1,533 206 277 382 540 1,406 (126) Income taxes- deferred (148) 112 (127) (69) 108 24 Ordinary income Minority interests in income Net income (loss) ● Non-operating Income Insurance premiums refunded 47 120 82 133 383 698 123 121 253 260 758 412 111 (36) (181) 136 29 ¥71 million (54) (12.4)% 172 60 (8.3)% ● Extraordinary income Gain on sales of investment securities ¥463 million ● Extraordinary income Gain on donation of noncurrent asset ¥58 million (Q2) Gain on sales of investment securities ¥116 million (Q4) ● Extraordinary loss Asset retirement obligations ¥480 million 8.6% ● Income taxes-deferred The impact of the revised Corporation Tax Act ¥102 million (383) (92.9)% 13 Financial Condition and Cash Flows As of May 31, 2012 Financial Position •Figures in parentheses indicate changes from the end of the previous fiscal year. Total Assets Total Assets Liabilities Liabilities ¥ 44.6 billion (+ ¥ 9.7 billion) Total Assets, Shareholders’ Equity, Equity Ratio 70.9 39.6% Net Assets Shareholders’ Equity ¥ 20.5 billion (- ¥ 0.5 billion ) May 31, 2011 May 31, 2012 Current assets 44.4 49.4 5.0 Noncurrent assets 16.2 21.5 5.3 Total assets 60.6 70.9 10.3 25.3 31.9 6.6 9.6 12.6 3.1 Total liabilities 34.9 44.6 9.7 Total net assets 25.6 26.3 0.7 Current liabilities Noncurrent liabilities 34.7% 20.7 May 31, 2010 Increase/ Decrease 60.6 29.0% Minority Interests ¥ 5.8 billion (+ ¥ 1.1 billion) (Billions of yen) Equity Ratio (Billions of yen) 52.3 ¥ 70.9 billion (+ ¥10.3 billion) Shareholder's Equity 21.0 20.5 May 31, 2011 May 31, 2012 The principal increase were due to the consolidation of CAPLAN, Yaskawa Business Staff and Bewith.(Increase by those three companies) ・ Increase in accounts receivable―trade ・ Increase in intangible assets ・ Increase in lease and guarantee deposits ・ ・ ・ ・ Increase Increase Increase Increase in in in in short-term loans payable accounts payable-other accrued expenses long-term loans payable ・ Net income ・ Increase in minority interests ・ Cash dividends paid (+¥3.0 billions) ¥4.0 billion(+3 billion) +¥4.0 billions +¥4.4 billions (+¥4.7 billions)billion) ¥4.4 billion(+4.7 +¥0.7 billions (+¥0.5 billions)billion) ¥0.7 billion(+0.5 +¥1.0 +¥1.6 +¥1.8 +¥3.0 ¥1.0 billion billions ¥1.6 billion(+0.8 billion) billions (+¥0.8 billions) ¥1.8 billion(+1.4 billion) billions (+¥1.4 billions) billions ¥3.0 billion ¥0.3 billion ¥0.03 billions ¥1.1 billion(+0.6 +¥1.1 billions (+¥0.6 billions)billion) ¥0.4 billions ¥0.4 billion 14 Cash Flows Cash Flows (Billions of yen) FY10 FY11 Increase/ Decrease Cash flows from operating activities 6.4 3.4 (3.0) Cash flows from investing activities 0.2 (5.7) (5.9) Cash flows from financing activities 3.7 2.5 (1.2) 22.6 22.7 0.2 Cash and cash equivalents at the end of the period Free cash flows 6.6 (2.3) (8.9) ・ ・ ・ ・ Income before income taxes Increase in operating debt Depreciation and amortization Income taxes paid ¥2.2 billions ¥0.5 billions ¥2.1 billions ¥(1.7) billions ¥0.3 billions ・ Sales of investment securities ・ Collection of lease and guarantee deposits ¥0.4 billions ・ Purchase of investments in subsidiaries resulting ¥(4.4) billions in change in scope of consolidation ・ Purchase of property, plant and equipment ¥(0.7) billions ・ Purchase of intangible assets ¥(0.7) billions ・ Payments for transfer of business ¥(0.4) billions ・ Proceeds from long-term loans payable ・ Repayment of long-term loans payable ・ Cash dividends paid ・ Repayments of finance lease obligations ¥5.6 billions ¥(2.1) billions ¥(0.7) billions ¥(0.8) billions 15 2. Strategic Priorities and Consolidated Forecast for the Fiscal Year Ending May 31, 2013 ※ Units in billions of yen have been rounded down to the nearest first decimal place. Units in millions of yen have been rounded down. 16 Strategic Priorities for FY2012 (1) Ⅰ Strengthen Solution Services ●Structure to respond to diversifying customer needs Expert Services Insourcing Outsourcing & BPO × Sapporo Center Move client operations off site ● Endeavor to maximize group synergy CAPLAN Corporation Yaskawa Business Staff Corporation International Transaction Center Ltd. Clerical work for import and export trade, education and training HR Solutions Yaskawa Electric Group Strengthen business operations in the Kyushu region Strengthen professional staff including translation and interpretation Eight Locations throughout Japan 2,000 desks; approximately 3,000 employees Overseas IT/BPO Centers China (Dalian) Vietnam (Ho Chi Minh) Headquarters/ Shinjuku Center Osaka Center Yokohama 1st Center Nagasaki Center Yokohama 2nd Center Fukuoka Center Wakayama Center 17 Strategic Priorities for FY2012 (2) Ⅱ Strengthen Strategies for Interacting with the Public ●Expand scope of agent services for government administrative services Gain contracts for more complex services based on previous record, and expand scope of service offerings ●Service package lineup through tie-ups with partner companies Enhance added-value in contracted operations, and strengthen sales Current status of service provision Central Suica Payment Counter in Chiyoda-ku Step3 Package Service Proposals with Partner Companies Electronic payment service counters with electronics manufacturers Disaster victim community support with major telecom companies Government payroll services utilizing cloud services Step2 General Finances Administrative centers Resident services Tax services Step1 Emergency Employment Measures Employment Creation for Business Recovery Work assistance for young people Work assistance for disaster victims ■Emergency Employment-related Services Broaden scope of administrative services based on our track record with emergency employment projects 18 Strategic Priorities for FY2012 (3) Ⅲ Cultivate and Expand Global Business Operations ●Overseas strategies for the changing business environment Independent network of 34 locations in 10 regions allows for prompt services ●Shift management resources to growth regions ・Step up office openings in growth regions, focusing on Asia ・Expand services to companies entering Shanghai Launch benefits service for Chinese employees ●Global service expansion RECRUITING TALENT GLOBALLY Recruiting Staffing RPO Executive Search + Global Training Service Expansion Workforce Management Talent Management BPO etc... Cross-border Recruiting EXPATRIATE HR MANAGEMENT SENIOR EXPERT MANAGEMENT Expat Support Outplacement Services Support for Seniors Talent Management System 19 Consolidated Forecasts for the Fiscal Year Ending May 31, 2013 (Billions of yen) YoY YoY +16.8% +16.8% +52.7% +52.7% 3.0 212.0 2.4 178.8 181.5 2.0 +1,086.4% +1,086.4% 0.41 0.03 0.35 Net Sales FY10 (Millions of yen) FY11 Ordinary Income FY10 FY12 (Forecast) to net sales % FY10 FY11 FY12 (Forecast) to net sales % FY11 Net Income FY10 FY12 Forecast FY11 to net sales FY12 (Forecast) vs FY11 Increase/Decrease YoY Net sales 178,806 100.0 181,498 100.0 212,000 100.0 30,501 16.8% Cost of sales 145,247 81.2 147,693 81.4 171,900 81.1 24,206 16.4% Gross profit 33,558 18.8 33,805 18.6 40,100 18.9 6,294 18.6% SG&A expenses 31,125 17.4 31,840 17.5 37,100 17.5 5,259 16.5% Operating income 2,432 1.4 1,964 1.1 3,000 1.4 1,035 52.7% Ordinary income 2,571 1.4 2,091 1.2 2,900 1.4 808 38.7% 412 0.2 29 0.0 350 0.2 320 1,086.4% Net income 20 Balance Between the First and Second Half of the Fiscal Year Ending May 31, 2013 Net Sles Operating Income Difference between H1 and H2 First Half plan FY12 Forecast First Half plan ¥6.0 billion ¥103 billion Second Half Plan ¥109 billion ¥2.2 billion to net sales vs FY11 to net sales vs FY11 103,000 100.0 12,119 13.3% 109,000 100.0 Cost of sales 83,850 81.4 9,616 13.0% 88,050 Gross profit 19,150 18.6 2,502 15.0% SG&A expenses 18,350 17.8 2,427 Operating income 800 0.8 Ordinary income 750 0.7 Net income (loss) (300) - Net Sales H1 ¥1.4 billion ¥0.8 billion Second Half Plan (Millions of yen) Difference between H1 and H2 % FY12 18,382 20.3% 80.8 14,590 20,950 19.2 15.2% 18,750 75 10.4% 5 (375) % H2 to net sales vs FY11 % 212,000 100.0 30,501 16.8% 19.9% 171,900 81.1 24,206 16.4% 3,791 22.1% 40,100 18.9 6,294 18.6% 17.2 2,832 17.8% 37,100 17.5 5,259 16.5% 2,200 2.0 959 77.4% 3,000 1.4 1,035 52.7% 0.7% 2,150 2.0 803 59.7% 2,900 1.4 808 38.7% - 650 0.6 695 - 350 0.2 320 1,086.4% 21 Consolidated Forecasts by Segment for the Fiscal Year Ending May 31, 2013 (Millions of yen) Sales Segment Expert Services FY11 FY12 Forecast Operating income VS FY11 Increase/ Decrease VS FY11 % FY11 122,491 133,250 10,758 8.8% 26,748 39,950 13,201 49.4% 1,767 4,050 2,282 129.1% Place & Search 2,692 3,000 307 11.4% Global Sourcing 2,327 2,650 322 13.8% Subtotal 156,028 182,900 26,871 17.2% Outplacement 9,594 10,190 595 14,959 17,910 3,732 3,920 (2,816) (2,920) 181,498 212,000 Insourcing HR Consulting (including TTP, nursing care) Outsourcing Life Solutions Public Solutions Shared Eliminations and Corporate Consolidated FY12 Forecast VS FY11 Increase/ Decrease 2,211 3,130 6.2% 834 1,070 235 28.2% 2,950 19.7% 2,479 2,800 320 12.9% 187 5.0% 42 (103) 30,501 0 918 VS FY11 % 41.5% (42) - - (3,603) (4,000) (396) - 16.8% 1,964 3,000 1,035 52.7% ※ Partial net sales transfers were undertaken between the Expert Services and HR Consulting segment during the previous period. 22 3. Overview by Business Segment ※ Units in billions of yen have been rounded to the nearest first decimal place. Units in millions of yen have been rounded down. 23 Expert Services (Temporary staffing) Net Sales ※ Segment figures include intersegment sales Sales by Staffing Type Sales by Staffing Type (Billions of yen) ※ Figures exclude intrasegment sales Sales Composition 130.6 122.5 YoY (6.2)% 133.3 56.9 19.7 12.3 6.6 4.5 FY1112/5 56.5 20.3 12.9 6.2 4.1 YoY +8.8% (Millions of yen) (Reference) Clerical FY12 FY11 ●Demand for temporary staffing remained suppressed ●Actively pursued M&A deals KIS Co., Ltd.; RICOH subsidiaries (Contribution to earnings from June 1, 2011) International Transaction Center Ltd. (contribution to earnings in Jan-Mar period) ●Growth in fostering-type temporary staffing such as secretarial and medical (Reference) 69,121 YoY (6.7)% 24,754 (3.7)% IT engineering 16,029 8,577 15,781 7,631 (1.5)% (11.0)% 5,895 4,980 (15.5)% 130,344 122,269 (6.2)% Total (Forecast) FY11 25,716 Other Expert Services FY11 FY10 74,124 Technical Sales and Marketing FY10 (%) 11/5 FY10 (参考) (Reference) Note: Year-on-year data is for reference purposes only due to changes in job-type classifications. FY12 Strategies ●Demand for personnel steadily expected to revive with conomic upturn, led by recovery-related demand ●Pursue group synergies, including with new subsidiaries Yaskawa Business Staff Corporation and CAPLAN Corporation to contribute to earnings in FY2012 ●Enhance general human resource consulting services, centered on specialist staff 24 Insourcing (Contracting) Insourcing (Contracting) Expert Services (Temporary staffing) Net Sales Net Sales Composition (Billions of yen) Insourcing (Contracting) Expert Services (Temporary staffing) 173.2 147.0 149.2 40.0 26.7 16.4 16.4 130.6 40.0 26.7 122.5 95% 133.3 YoY YoY +1.5% +16.1% YoY +49.4% 100% 90% 4.4% 5.2% 95.6% 94.8% 8.0% 92.0% 85% 11.1% 88.9% 80% 17.9% 82.1% 75% 23.1% 76.9% 70% YoY +63.4% 65% 60% FY10 FY11 FY12 (Forecast) FY10 FY11 FY12 (Forecast) 55% 50% FY07 FY11 ●Emergency employment projects increased, such as job assistance for disaster victims as part of recovery-related demand ●Focused on expansion of business domains, such as administrative centers and service offices for local government bodies ●Acquired 60% of shares in Bewith Inc. from Mitsubishi Corporation, establishing a foundation in the BPO business FY08 FY09 FY10 FY11 FY12 Forecast FY12 Strategies ●Expand the service lineup for insourcing and BPO series through tie-ups with new subsidiary Bewith Inc. ●Enhance sales of agent services for government services and other operations, based on our record with local government bodies ●Acquire expertise in BPO, enhance quality of service proposals 25 Place & Search (Placement / Recruiting) No. of Orders and New Registered Staff (Consolidated) Net Sales (Contracts) (People) (Billions of yen) 7,500 3,000 Orders(Right Scale) Number of New Registered Staff(Left Scale) 7,000 2,500 2.69 1.83 YoY +46.8% 3.00 YoY +11.4% YoY +28.7% 6,500 6,000 2,000 5,500 1,500 5,000 1,000 4,500 4,000 500 3,500 FY10 FY11 FY12 (Forecast) 0 3,000 June FY11 ●Hiring of regular employees was brisk, centered on the IT and medical industries ●Recruitment increased as Japanese companies expand abroad ●Success rate improved as a result of better consulting and narrower focus Aug. Oct. Dec. Feb. 2011 Apr. June Aug. Oct. Dec. Feb. 2012 Apr. FY12 Strategies ●Recruitment demand expected to remain strong amid the continued ●Increase in personnel demand anticipated for foreign language-related services ●Renovate our candidate recruiting structure and increase the number of consulting personnel to strengthen business foundations 26 Global Sourcing (Overseas) Net Sales Net Sales by Region (Billions of yen) Asia 2.03 FY10 2.33 2.65 1,419 (+17.0%) FY11 1,054 North America YoY YoY +13.8% +14.6% FY11 FY12 (Forecast) North America 44.1% 1,121 (+6.3%) F Y10 F Y11 744 902 +21.2% Placement / Recruiting 959 1,053 +9.8% Contracting (Payroll, others) 292 336 +15.0% 35 35 +0.6% 2,031 2,327 +14.6% Others Asia 55.9% YoY Temporary Staffing Total FY11 1,213 FY10 (Exclude Japan) (Millions of yen) FY12 Strategies ●Focus on management with respect to the particular needs and business environment of each region ●Growth in recruiting centered on Asia as companies shift operations ●Increase use of the Talent Management System overseas (an integrated HR management system), and expand lineup for ●Temporary staffing and payroll outsourcing services also increased global training services (tie-up with CAPLAN Corp.) ●Business network and service lineup expanded in overseas growth areas ⇒Entered South Korea and Indonesia markets ⇒Strengthen consulting ⇒Established Payroll Center in Shanghai, and expanded outsourcing ●Adapt to changes in demand for management-level positions service lineup ⇒Strengthen cross-border services between overseas offices 27 Outplacement Net Sales Quarterly Net Sales and Operating Income Margin Operating Income, Operating Income Margin (Billions of yen) (millions of yen) Net Sales (millions of yen) Operating Income Margin (%) 3,000 9.8 9.6 10.2 YoY (2.2)% 1.01 YoY 6.2% 1.07 2,500 YoY (17.4)% 1,500 YoY 28.2% 20.0 18.0 2,634 2,468 2,000 0.83 (%) 11.9 11.1 2,417 2,501 2,385 2,316 2,391 2,286 14.4 12.6 8.7% 5.3 500 FY11 FY12 (Forecast) FY10 FY11 10.5% FY12 (Forecast) FY11 ●The number of new contracts declined year on year, but orders increased overall as companies adjusted hiring in response to the economic downturn, and shifted operations overseas ●Up-front investments to increase personnel and establish business offices made in anticipation of rising demand from FY2012 10.0 5.0 4.0 5.3 2.0 0.0 Q1 FY10 Q2 FY10 Q3 FY10 Q4 FY10 Q1 FY11 Q2 FY11 Q3 FY11 Q4 FY11 (millions of yen) FY10 FY10 12.0 6.0 0 10.3% 14.0 8.0 9.8 1,000 16.0 FY11 YoY FY12 (Forecast) YoY Sales 9,807 9,594 (2.2)% 10,190 6.2% Operating income 1,011 834 (17.4)% 1,070 28.2% FY12 Strategies ●Demand underfoot is strength ●Increase consulting services related to outplacement obligations ●Focus on early training for consultants, and improving individual productivity 28 Outsourcing Benefit One Inc. Net Sales Operating Income, Operating Income Margin (Billions of yen) Benefit One Membership (Thousands people) 8,000 7,000 YoY +11.3% 17.9 14.7 15.0 YoY +1.8% YoY +19.7% 2.23 2.48 YoY +12.9% 6,000 2.80 4,000 5,000 4,720 3,660 2,700 2,970 2,620 2,790 2,840 FY09 FY10 FY11 (Results) 2,110 2,000 16.6% 5,820 5,490 3,000 1,000 15.2% 7,490 CRM Employee fringe benefit 15.6% 3,820 FY12 (Forecast) (millions of yen) FY10 FY11 FY12 (Forecast) FY10 FY11 FY10 FY12 (Forecast) Sales Operating income FY11 ●Number of employee benefit business members increased, but the number of high unit value members declined Revenue increased as a result of positive performance in the Incentive and CRM businesses ●M&A deals concluded Benefit One Solutions, Inc. (March 2012) Benefit one Health care Co., Ltd. (May 2012) ⇒Contribution to earnings in FY2012 FY11 YoY FY12 (Forecast) YoY 14,690 14,959 1.8% 17,910 19.7% 2,227 2,479 11.3% 2,800 12.9% FY12 Strategies ●Generate synergies with newly consolidated subsidiaries ⇒Expand service lineup in such areas as cost reduction consulting and healthcare ●Establish Benefit One Shanghai Inc. in May 2012 ⇒Provide incentive and other services to Chinese employees of Japanese companies 29 6.Reference ※ Units in billions of yen have been rounded to the nearest first decimal place. Units in millions of yen have been rounded down. 30 Expert Services Marketing Data (Pasona data: Number of people) 80,000 70,000 60,000 50,000 40,000 500,000 Japan Staffing Service Association Data •Data from the Japan Temporary Staffing Association. An increase of five regions (Hokkaido, Tohoku, Chugoku, Shikoku and Kyushu) from the prior three regions (Tokyo Metropolitan, Chubu and Kansai) has been made to the survey taken at the end of 2002 for a total of eight regions •Steps undertaken to reconstruct data from 2008 in light of changes to the categories, items and scope of research •The published figures are the most recent as of the date figures were announced. Previous period’s figures have been restated in line with the reduction in Association members and other factors in the period under review (Data announced in May 2012) •Actual number of working staff as of the end of each month (including short term and one-off) 450,000 400,000 350,000 300,000 250,000 ● Pasona Inc. monthly average ◆ Number of long-term temporary staff (noted above) 200,000 ■ Consolidated monthly average 30,000 20,000 (Japan Staffing Service Association: Number of people) No. of Long-term Temporary Staff *Long-term: Contracts more than 1 month 01/5 02/5 03/5 04/5 05/5 06/5 07/5 08/5 FY09 Q1 Industry - wide YoY 10/5 FY10 Q2 Q3 Q4 Q1 Q2 YoY FY11 Q3 Q4 Q1 323,788 315,073 306,253 300,404 305,326 (13.9)% (9.9)% (6.9)% (5.7)% (5.6)% (5.0)% (1.9)% (4.0)% 31,384 30,019 29,529 28,659 27,798 27,796 27,927 27,937 27,389 26,888 26,765 26,392 (22.7)% (22.9)% (20.7)% (16.4)% (11.4)% (7.4)% (5.4)% (2.5)% (1.5)% (3.3)% (4.2)% (5.5)% 40,866 38,932 38,398 37,690 36,959 36,989 37,138 37,337 35,731 35,481 35,642 35,698 (23.8)% (24.4)% (22.3)% (17.2)% (9.6)% (5.0)% (3.3)% (0.9)% (3.3)% (4.1)% (4.0)% (4.4)% Q2 4,363 Q3 4,149 Q4 4,332 25.6% 39.0% 29.4% 19.5% 3,478 3,665 3,423 3,665 Long-term Contract Starts Q1 Q2 FY10 1,830 2,146 YoY FY11 YoY Q3 1,972 Q4 2,311 (0.3)% 33.5% 24.6% 14.7% 297,522 290,833 294,843 293,053 2,067 1,862 1,607 2,175 12.9% (13.2)% (18.5)% (5.9)% Rate of Contracts Completion Q1 46.2% Q2 49.2% Q3 47.5% Q4 53.3% YoY (12.0)pt (2.0)pt (1.8)pt (2.3)pt 59.4% 50.8% 46.9% 59.3% 13.2pt 1.6pt (0.6)pt 6.0pt YoY FY11 YoY FY11 YoY Reference : Industry - wide 2012 Q4 2,984 (9.2)% 14.9% 17.3% 15.6% 2,018 1,786 1,592 2,548 (2.6)% (14.5)% (19.9)% (14.6)% Number of New Registered Staff for thr ee months ( C onsolidated / Japan) (Long-term Contract Completion / No. of long-term temporary staff ) FY10 Long-term Contract Completion Q1 Q2 Q3 FY10 2,071 2,088 1,987 YoY Q1 7.5% Q2 7.5% Q3 7.1% Q4 10.7% 0.2pt 1.5pt 1.4pt 1.7pt 7.4% 6.6% 5.9% 9.7% (0.1)pt (0.9)pt (1.2)pt (1.0)pt FY10 Q1 12,071 Q2 10,616 YoY (49.2)% (23.3)% FY11 10,126 YoY (16.1)% 100,000 Q4 (20.3)% ( Long-ter m C ontr act Star ts / Long-ter m O r der s) YoY Q3 322,598 YoY (12.1)% (16.0)% (17.5)% (15.4)% FY11 Q2 (23.4)% Rate of Contracts Signed FY10 12/5 FY11 ● Three - month Average (Pasona Inc.) Long-term Orders Q1 FY10 3,959 11/5 339,893 Consolidated (Domestic) YoY 09/5 (20.5)% Pasona Inc. YoY 150,000 10,387 (2.2)% Q3 9,715 (9.3)% 9,527 Q4 13,836 6.2% 11,404 (1.9)% (17.6)% January February March Ave. 289,250 291,601 293,634 291,495 (5.6)% (4.9)% (5.1)% (8.3)% ※ New registrants data presented on a consolidated and domestic basis. Temporary staffing business data: Pasona Inc.: June 1 to May 31; Other subsidiaries : April 1 to March 31. ※ The following consolidated factors are reflected in operating data. *Contributions from the merger with AIG STAFF CORPORATION are included in the data of Long-term Orders for Q1 FY10. *Contributions from the merger with Pasona Nagasaki Inc. are included in the data of Long-term Orders for Q2 FY10. *Data for Q4 FY10 include the contributions from the merger with Pasona Kyoto Inc. (in Orders) and RICOH-related companies (in Orders, New registration). *Contributions from the merger with RICOH-related companies are included in the data of Long-term Contract Starts for Q1 FY11. *Contributions from the merger with Kantou Employment Creation Organization Inc. and Kansai Employment Creation Organization Inc. are included in the data of Long-term Orders for Q2 FY11. 31 Expert Services (Unit Price / Pasona Inc.) The spread between unit prices at the invoice and payment levels. Q4 FY11 26.2% (YoY -0.1pt) Invoice Rates Spread 2,045 2,067 FY10 2,064 2,050 FY11 YoY (Average) 2,033 (0.8)% Q4 FY11 Q4 YoY 2,029 (0.6)% 1,511 1,516 1,521 1,514 1,499 (1.0)% 1,498 (0.5)% 26.8% 26.7% 26.3% 26.2% 26.2% +0.1pt 26.2% (0.0)pt 2,038 2,033 2,029 2,023 2,030 2,020 scale projects 2,034 2,033 2,029 2,018 27.3 27.4 27.4 27.3 27.2 27.0 26.8 26.6 25.9 26.1 26.3 26.4 26.4 26.5 26.5 26.6 26.7 26.8 26.8 26.8 26.8 26.8 26.7 26.4 26.5 26.4 26.2 26.1 26.1 26.1 26.1 26.2 26.3 26.3 26.2 26.2 1,517 1,517 1,519 1,514 1,513 1,513 1,515 1,523 1,511 1,5101,511 1,521 1,523 1,518 1,506 1,514 1,515 1,512 1,5111,512 1,499 1,506 1,507 1,507 1,503 1,500 1,400 1,490 1,498 1,520 1,510 1,496 1,489 1,486 1,490 1,479 1,500 1,480 1,470 (Yen) FY09 2,073 2,069 2,068 2,068 2,066 2,064 2,063 2,067 2,064 2,056 2,056 2,054 2,053 2,053 2,060 2,051 2,058 2,048 2,047 2,053 2,042 2,049 2,040 2,046 2,036 The impacts of large- 2,058 2,050 2,040 Spread (%) FY08 The impacts of large-scale projects and regional temporary staffing company incorporation 2,070 2,050 2,063 Payment Rates Invoice Rates 2,060 FY11 (Average) FY07 1,481 FY03 Q1 Q2 Q3 Q4 Jun. to Sep. to Dec. to Mar. to Aug. Nov. Feb. May Payment Rates 1,476 1,477 FY05 FY04 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY06 Q4 Q1 Q2 Q3 FY08 FY07 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY09 Q4 Q1 Q2 Q3 FY10 Q4 Q1 Q2 Q3 Q4 FY11 Q1 Q2 Q3 Q4 Notes: Pasona Inc. (Non-consolidated) / Average hourly unit price across all segments (weighted average) 32 Quarterly Earnings Trends Operating Income Margin FY09 Net Sales Operating Income Margin FY10 Operating Income Margin FY11 2.9% 2.3% 3.1% 2.5% 1.9% 1.7% 1.3% 0.5% 0.7% 0.3% 47.2 44.6 45.9 FY09 FY10 0.8% 44.9 44.4 45.0 44.0 43.7 44.4 47.5 46.1 46.3 Q3 Q4 Q2 Q1 FY11 FY09 FY10 (Billions of yen) FY11 FY09 FY10 FY11 FY09 FY10 FY11 (Millions of yen) Q1 (June to August) Q2 (September to November) FY09 FY10 YoY FY11 FY09 FY10 YoY FY09 FY10 YoY FY11 FY09 FY10 YoY 44,574 (5.5)% 45,901 3.0% 44,908 44,419 (1.1)% 44,979 1.3% 43,977 43,669 (0.7)% 44,364 1.6% 47,468 46,142 (2.8)% 46,252 Gross profit 8,834 8,142 (7.8)% 8,488 4.3% 8,855 8,031 (9.3)% 8,158 1.6% 9,062 8,381 (7.5)% 8,249 (1.6)% 9,979 9,003 SG&A expenses 8,968 7,831 (12.7)% 7,886 0.7% 7,815 7,811 (0.1)% 8,035 2.9% 7,772 7,630 (1.8)% 7,894 3.5% 8,513 310 - 601 93.9% 1,039 220 (78.8)% 122 (44.4)% 1,289 750 (41.8)% 355 (52.6)% 1,465 1,052 258 (75.4)% 184 (28.7)% 1,469 747 (49.1)% 393 (47.3)% 1,641 - 292 214 (26.8)% (181) - 1,608 Consolidated Operating income (loss) (134) YoY YoY FY11 YoY 0.2% (9.8)% 8,908 (1.1)% 7,857 (7.7)% 8,023 2.1% 1,145 (21.8)% 884 (22.8)% 1,240 (24.4)% 952 (23.2)% 747 (53.5)% 136 (81.7)% 319 - 560 75.4% (1,102) (471) - 111 - (594) (77) - Gross profit margin 18.7% 18.3% (0.4)pt 18.5% +0.2pt 19.7% 18.1% (1.6)pt 18.1% +0.0pt 20.6% 19.2% (1.4)pt 18.6% (0.6)pt 21.0% 19.5% (1.5)pt 19.3% (0.2)pt SG&A expense ratio 19.0% 17.6% (1.4)pt 17.2% (0.4)pt 17.4% 17.6% +0.2pt 17.9% +0.3pt 17.7% 17.5% (0.2)pt 17.8% +0.3pt 17.9% 17.0% (0.9)pt 17.3% +0.3pt Operating income margin - 0.7% - 1.3% +0.6pt 2.3% 0.5% (1.8)pt 0.3% (0.2)pt 2.9% 1.7% (1.2)pt 0.8% (0.9)pt 3.1% 2.5% (0.6)pt 1.9% (0.6)pt Ordinary income margin - 0.7% - 1.2% +0.5pt 2.3% 0.6% (1.7)pt 0.4% (0.2)pt 3.3% 1.7% (1.6)pt 0.9% (0.8)pt 3.5% 2.7% (0.8)pt 2.1% (0.6)pt Net income margin - - - 0.2% - - - - - - 0.7% 0.5% (0.2)pt - - 3.4% 1.6% (1.8)pt 0.3% (1.3)pt Ordinary income (loss) Net income (loss) (119) FY11 Q4 (March to May) 47,161 Net sales YoY Q3 (December to February) (36) 33 Quarterly Earnings Trends by Segment (Millions of yen) Sales Segment 1 Expert Services 2 Insourcing 3 HR Consulting (including TTP, nursing care) Q4 FY10 Q1 FY11 Q2 FY11 Operating income Q3 FY11 Q4 FY11 YoY Q4 FY10 32,526 31,435 30,283 29,935 30,836 (5.2)% 5,160 6,716 6,770 6,459 6,802 31.8% 616 494 460 367 444 (27.8)% 4 Place & Search 597 571 672 687 759 27.2% 5 Global Sourcing 560 569 502 541 714 27.5% 39,461 39,787 38,690 37,992 39,557 0.2% Subtotal Q1 FY11 Q2 FY11 Q3 FY11 Q4 FY11 829 643 405 225 936 YoY 13.0% 6 Outplacement 2,417 2,501 2,385 2,316 2,391 (1.1)% 303 361 232 115 125 (58.5)% 7 Outsourcing 3,938 3,428 3,639 3,772 4,118 4.6% 814 372 393 863 850 4.5% 8 Life Solutions Public Solutions Shared 920 889 940 954 947 3.0% 30 21 26 59 (63) - 9 Eliminations and Corporate (595) (706) (675) (671) (762) - (831) (796) (935) (907) (965) - 601 122 355 10 Total 46,142 45,901 44,979 44,364 46,252 0.2% 1,145 884 (22.8)% 34 Key Indicators (Full Year) Net Sales and Operating Income Ratio Net Sales (Billions of yen) Operating Income Ratio (Billions of yen) 250.0 4.9 4.2 200.0 150.0 100.0 Net Assets and Shareholders’ Equity Ratio 183.5 135.6 3.8 3.7 178.8 181.5 1.4 1.1 50.0 1.3 0.0 60.0 48.1 25.0 20.0 27.6 24.1 26.9 25.1 20.6 28.6 15.0 29.5 42.5 4.0 3.0 2.0 2.7 (%) 30.0 5.0 218.7 179.2 157.0 133.8 231.2 236.9 203.8 3.6 (%) 6.0 4.6 Net Assets (Billions of yen) Shareholders' Equity Ratio (Billions of yen) 45.5 41.1 25.0 39.6 Operating Income Ratio Ordinary Income Ordinary Income Ratio Net Income (Loss) Net Income Ratio Total Assets Net Assets *1 Shareholders' Equity Ratio *2 Current Ratio N umber of E mploy ees (D oes not include contract w orkers) 30.0 34.7 10.0 2.0 1.0 5.0 0.0 0.0 20.0 8.4 10.0 6.4 0.0 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 Results Net Sales Gross Profit Margin SG&A Expenses SG&A Expenses Ratio Operating Income 50.0 29 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 Key Indicators 26.3 40.0 41.6 35.4 15.7 25.6 (Millions of yen) '02/05 133,822 18.2% 19,557 14.6% 4,786 3.6% 4,222 3.2% 1,974 1.5% 26,526 6,388 24.1% 121.6% 1,537 '03/05 135,625 19.7% 21,058 15.5% 5,687 4.2% 5,373 4.0% 2,027 1.5% 29,425 8,418 28.6% 122.3% 1,687 '04/05 156,979 20.9% 25,104 16.0% 7,648 4.9% 7,329 4.7% 3,647 2.3% 37,004 15,732 42.5% 160.2% 1,979 '05/05 179,156 20.8% 28,992 16.2% 8,238 4.6% 8,289 4.6% 4,363 2.4% 42,884 20,644 48.1% 182.8% 2,204 '06/05 203,815 20.2% 33,491 16.4% 7,745 3.8% 7,844 3.8% 3,588 1.8% 51,931 27,634 45.5% 170.8% 2,608 '07/05 231,231 20.3% 38,542 16.6% 8,507 3.7% 8,807 3.8% 4,198 1.8% 54,425 26,904 41.1% 152.1% 3,126 '08/05 236,945 20.8% 42,925 18.1% 6,444 2.7% 6,637 2.8% 2,962 1.3% 58,513 29,468 41.6% 154.2% 3,647 '09/05 218,699 19.9% 40,735 18.6% 2,850 1.3% 3,361 1.5% 312 0.1% 55,468 25,148 35.4% 129.6% 3,671 '10/05 183,515 20.0% 33,070 18.0% 3,660 2.0% 4,044 2.2% 204 0.1% 52,269 24,979 39.6% 163.3% 3,643 N otes: 1. P resentation of shareholders’ equity amended to a net assets basis in line w ith changes to accounting standards and policies. M inority interests included in presentation of net assets since the fiscal y ear ended M ay 31, 2006. 2. D espite changes in calculation methods for net assets follow ing the introduction of changes to accounting standards and policies, the shareholders’ equity ratio since the fiscal y ear ended M ay 31, 2006 is calculated utilizing an amount equiv alent to net assets applicable to common shares. 3. The data for the periods up to and including the fiscal y ear ended M ay 31, 2007 are consolidated data for P asona Inc. The data for the periods commencing the fiscal y ear ended M ay 31, 2008 and bey ond are consolidated data for P asona G roup Inc. '11/05 178,806 18.8% 31,125 17.4% 2,432 1.4% 2,571 1.4% 412 0.2% 60,564 25,642 34.7% 175.2% 3,956 '12/05 181,498 18.6% 31,840 17.5% 1,964 1.1% 2,091 1.2% 29 0.0% 70,889 26,295 29.0% 154.7% 4,452 35 Stock Information (As of May 31, 2012) Breakdown of Shareholders by Type Treasury stock 1 0.01% Financial companies 29 0.36% Securities companies 17 0.21% Other corporations 76 0.93% Total 8,167 Individuals and others 7,979 97.69% Foreign corporations and other foreign investors 65 0.80% Breakdown of Shareholders by Number of Share Held Financial Securities companies companies 981, Treasury stock 24,263 5.82% 0.24% 42,401 Other 10.17% corporations 64,001 15.35% Total 416,903 shares Individuals and others 208,523 50.01% Principal Shareholders Yasuyuki Nambu No. of Shares Held 147,632 Foreign corporations and other foreign investors 76,734 18.41% % 35.41% Pasona Group Inc. 42,401 10.17% Nambu Enterprise Inc. 37,378 8.97% State Street Bank and Trust Company 505223 32,254 7.74% Sanrio Company, Ltd. 12,000 2.88% State Street Bank and Trust Company 10,980 2.63% 8,082 1.94% State Street Bank and Trust Company 505225 Mellon Bank N.A. as agent for its client Mellon Omnibus US Pension 6,962 1.67% State Street Bank and Trust Company 6,882 1.65% Pasona Group Employees' Shareholding Association 5,796 1.39% 1. The Company's treasury stock (42,401 shares, 10.17% of total issued shares) ranked second. In accordance with Article 308.2 of the Corporations Law, there are no voting rights attached to treasury stock. 2. Pasona Group received a notification from Harris Associates L.P., that it held 59,690 shares as of March 28, 2011 outlined the delivery of a Substantial Shareholding Report submitted to the Kanto Local Finance Bureau on April 1, 2011. As the Company is unable to confirm the number of shares held as of November 30, 2011, Harris Associates L.P. has been omitted from the list of major shareholders identified. 36 Corporate Data Tokyo Stock Exchange, 1st Section 2168 Corporate Name Headquarters Established Pasona Group Inc. Shin Marunouchi Bldg. 1-5-1, Marunouchi, Chiyoda-ku, Tokyo 100-6514 December 3, 2007 (Founding February 1976) Paid-in Capital 5,000 million yen Representative Yasuyuki Nambu Business Activities Number of Employees Group Companies URL Comprehensive Group office Otemachi 2-6-4 Chiyoda-ku, Tokyo 100-8228 Phone 03-6734-0200 Expert Services (Temporary staffing), Insourcing (Contracting), HR Consulting Place & Search (Placement/Recruiting) Global Sourcing (Overseas) Outplacement Outsourcing Life Solutions, Public Solutions, Shared 5,539 (Consolidated, including contract workers) Subsidiaries 34, Affiliates 2 http://www.pasonagroup.co.jp/english/ (As of May 31, 2012) 37