IDS 460 - Project Management Syllabus Class Location/Time: Rm. EBA-256 Tuesdays 7:00 – 9:40 Instructor: Robert Judge Email: rjudge@mail.sdsu.edu Phone: (760) 505-7075 mobile Office Hours (SS - 3114): Mon/Wed 4:00-5:00, Tuesday 1:00-3:00 and by appt. CATALOG COURSE DESCRIPTION Prerequisite: Business Administration 302. Managing projects. Includes network modeling, defining activities and events, cost estimating and reporting, single and multiple resource allocation and leveling. Computerized project management software will be used. INTRODUCTION The world’s technical knowledge is doubling every two years, more companies are competing internationally for scarce resources, and competitive advantage is shifting ever faster. Companies cannot afford to be static – they must change to face a rapidly changing world. They need to be able to understand their current processes for creating value and then identify ways to improve on it. Project management is the set of tools and methods that allow organizations to change or create new processes, products, tools and organizations while managing risk to schedule and budget. This course provides the opportunity to learn project management principles that apply to any program and industry. You will learn how projects are initiated, planned, executed, and monitored and how knowledge is captured for use by future project teams. As a practical application of the course reading and lectures, you will produce a full project plan covering all phases and knowledge areas of project management. OBJECTIVES STUDENT LEARNING OBJECTIVES BSBA Program Goals BSBA students will graduate being: Effective Communicators Critical Thinkers IDS 460 – Project Management - Page 1 of 13 Able to Analyze Ethical Problems Global in their perspective Knowledgeable about the essentials of business MIS460 contributes to these goals through its student learning objectives. All students will be able to demonstrate knowledge and skills related to the management of MIS. In order to demonstrate acquisition of this knowledge and skill, students are required to read assigned materials, participate in class discussions, and complete assignments related to the course content. There will be in class time for working on team assignments. By the end of the course, students will be able to: Explain and discuss the phases and knowledge framework for the methods used in project management. Understand the genesis of project, program, and portfolio management and their importance to enterprise success. Demonstrate the ability to conduct a gap analysis by identifying “as is” and “to be” vision of the project. Create a Charter and Scope for a project. Apply project management concepts by working on a team project as project manager or active team member. Demonstrate the use of Microsoft Project to link all activities and resources to produce a detailed project schedule and budget. Identify the critical path, calculate its variance and estimate the probability of completing the project within a stated time. Produce and integrate planning for Schedule, Budget, Communication, Human Resources, Quality, Risk, and Procurement. Define project management terms and techniques such as o The triple constraint of project management o The project management knowledge areas o Tools and techniques of project management such as: Cognitive mapping Process flow charts Work breakdown structures Gantt charts, network diagrams, critical path analysis Cost estimates Crashing a project Earned value management o Leadership and team building REQUIRED RESOURCES Texts: Kloppenborg, T. Contemporary Project Management, South-Western Cengage Learning, 2012. 2nd. Edition. ISBN-13: 978-0-538-47702-4 (Note: 1st edition is just fine – not much change). IDS 460 – Project Management - Page 2 of 13 A Guide to the Project Management Body of Knowledge, 5th. ed. Softcover, Project Management Institute, 2004. ISBN: 1-93069945X. (Note: If you become a student member of the PMI it costs about $40 and you can download this as a .pdf). Self-Paced MS Project Tutorial: (2006) Blackboard Microsoft Project® and Microsoft Visio® software (This will be free through the Microsoft Academic Alliance Program) Free Mind Software – Available for free download http://freemind.sourceforge.net/wiki/index.php/Main_Page IDS 460 – Project Management - Page 3 of 13 Team Projects: There will be extensive team activities of putting together detailed project plans. The purpose of the team assignments (3-5 people per team) is to develop the knowledge, skills and abilities to manage a project. Each team will select a meaningful project. The project can be work related (preferred) or something of team interest. Suggestions and examples of past projects will be provided to help formulate your own project ideas. One of the first team assignments is to produce a Charter for your project. This charter will either be approved or rejected for revision. Once approved – it is the project all your team’s assignments will be based on. Some examples of past projects have been: 1) redesign of the DMV operations, 2) construction of a Tutoring facility on campus, 3) remodeling a bar, 4) creating a website for foreign student registration, 5) design of a smart refrigerator, 5) creation of a tour company, 6) implementation of an ERP system, and 7) greening the Angels' baseball stadium. Make it fun and interesting and the assignments will flow much easier. Also, it does help a bit to base it on something you know at least a little about. Written Assignments: All written assignments will use line spacing = 1.5 and font = 11-point. Any stated maximum length for the assignment does not include any attachments or appendices you may wish to include. The expectation is that all assignments will be professionally written and will be graded using the following criteria. Completeness (60%) o Effectively communicates all aspects of the subject (depth and breadth) o Anticipates and answers the reader’s (stakeholders) questions/concerns o Incorporates course materials/concepts Structure and Clarity (30%) o Well organized – leads the reader through the subject. Flows from one concept logically to the next o Clear o Concise Grammar and Spelling, MLA Style and Citations (10%) Class Attendance and Participation: This class has a considerable amount of team effort. Each week will have time set aside for working on the team assignments. As such, it is imperative that you attend all sessions so the team does not suffer by the absence of your skill, knowledge and abilities. Team dynamics: Sometimes teams have difficulties. There might be differences in styles, goals in the class, and abilities. These are also frequent in workplace teams. In the workplace we have time and support to properly pull a team together. This class, however, moves very fast. If for any reason you do not feel a team member is contributing at the desired level, I need to know right away so we can address the concern. It is expected that all members will contribute fully to the team’s success. At the end of the semester, each student will rate the other team members based on their: 1) level of participation, 2) ability to work well with team members, and 3) quality of work produced. Team members who do not adequately contribute to their team may have their team points IDS 460 – Project Management - Page 4 of 13 drastically reduced (up to two grade levels). In severe cases where the student contributes next to nothing, they may have their total grade for the course lowered by two full grades. NOTE: There will be a peer review at the end of the semester. Each student will rate each member of their team as either High, Medium, or Low with respect to their contribution and the quality of that contribution on the team assignments. Those students who receive at least two "medium" scores will receive only 90% of their team points. Those who receive at least two "low" scores will receive only 70% of their team points. A mixture of at least one "medium and one low" score will receive only 80 % of the team points. Those who are expelled from the team will receive zero team points. Questions not to phone or email me about: 1. Anything already in the syllabus 2. What’s on the exam. 3. When is something due (in the syllabus). 4. Is there extra credit (no) IDS 460 – Project Management - Page 5 of 13 COURSE SCHEDULE The following outline introduces the sessions in this course. The specific scope of each week may be modified throughout the course – but any changes will be well communicated in class. All assignments are due end of day Sunday on the week assigned (Sunday is the last day of the week). Late assignments will lose 20% of the possible points for each day it is late. It is HIGHLY advisable to complete the readings prior to class. We will have substantial time in class to work on the team assignments: that time will be a waste if you are not prepared by having read the material. Templates and examples of the team assignments will be posted in Blackboard. Module/ Topic Week 1 Due Dates 8/27 Session Objectives & Assignments use the syllabus to state the class methodology, assignments and expectations of students download software which will be used in the course (bring laptop if you have one – we will download and use in class) Class Activities: Download software for use in the class: o Freemind o MS Visio o MS Project Individual Assignment (COG1): Produce a cognitive map for the material addressed in Chapter 1 (Kloppenborg) and PMBOK pages 1 – 14. Kloppenborg: Chapter 1 Learning Objectives (Student will be able to): Kloppenborg: Chapter 2 Learning Objectives (Student will be able to): Introduction Week 2 9/3 Project, Program, and Portfolio Selection & Prioritization Readings explain the role of strategic planning in the project selection process. describe the process for selecting projects o financial analysis o weighted scoring o strategic discuss the project selection process describe the difference between project, program and project portfolio. PMBOK: pages 1 14 Download instructions (see Blackboard) Class Activities: Week 3 Organizational Capability 9/10 “Did you know” (YouTube Video) Learning Objectives (Student will be able to): Discuss relevance of various types of organizational structures Explain project lifecycle Explain the relevance of executive involvement with projects Class Activities: Select teams for remainder of course and start discussion of the project you would like to do. IDS 460 – Project Management - Page 6 of 13 Kloppenborg: Chapter 3 PMBOK: pages 15 36 Module/ Topic Week 4 Due Dates 9/17 Session Objectives & Assignments Kloppenborg: Chapter 4 Learning Objectives (Student will be able to): Initiating the project Readings list the five project management process groups list and discuss the nine project management knowledge areas create a process flow chart perform a stakeholder analysis develop a Business Case and a Charter PMBOK: pages 37 70 PMBOK: pages 71 77 Class Activities: Demo of Visio Demo of SharePoint for team collaboration Team Assignments: 1) Produce two process flows (“as-is” and “should be”) – min. of 30 blocks each. See rubric in next table 2) Produce a charter. See templates and examples in Blackboard. Week 5 9/24 Scope develop a Scope Statement create a WBS establish a Scope Management process Team Assignments: 1) produce a Scope 2) How will you manage the scope? See templates and examples in Blackboard. Week 6 10/1 create a project schedule using MS Project Class Activities: Demo of MS Project 2013 PMBOK: pages 103 – 128. Kloppenborg: Chapter 7 Learning Objectives (Student will be able to): Schedule Kloppenborg: Chapter 6 Learning Objectives (Student will be able to): Individual Assignment: 1) Create a schedule for the project (show critical path, Use PERT durations, WBS numbering, and level load all resources) – Min. of 30 activities PMBOK: pages 129 – 164. Review Blackboard videos: “Using MS Project” Team Assignment: 1) Create a schedule for the project (show critical path, Use PERT durations, WBS numbering, and level load all resources) Week 7 10/8 Learning Objectives (Student will be able to): Human Resources discuss the key topics that should be addressed within a Human Resources Plan state the use of RAM, RACI, and resource utilization charts produce a Human Resource management plan for a project IDS 460 – Project Management - Page 7 of 13 Kloppenborg: Chapter 8 PMBOK: pages 215 242 Module/ Topic Due Dates Session Objectives & Assignments Readings Team Assignment: 1) Produce a plan for HR. See templates and examples in Blackboard. Week 8 10/15 Learning Objectives (Student will be able to): Cost discuss the key topics that should be addressed within a Cost Plan discuss methods used in cost estimating produce the cost estimates and budget (WBS) for a project Kloppenborg: Chapter 9 PMBOK: pages 165 – 188. Team Assignment: 1) Create a cost plan 2) Rollup WBS for a project budget. See templates and examples in Blackboard. Online Exam #1: chapters 1 –9 (except chapter 5). Must complete by 11:55pm on 10/20 Week 9 10/22 Kloppenborg: Chapter 10 Learning Objectives (Student will be able to): Risk discuss the key topics that should be addressed within a Risk Management Plan create a Risk Register and explain how risks are categorized within it produce a Risk management plan for a project PMBOK: pages 273 312 Team Assignment: 1) Produce a plan for managing Risk See templates and examples in Blackboard. Week 10 10/29 Learning Objectives (Student will be able to): Communication discuss the key topics that should be addressed within a Communication Plan produce a Communication management plan for a project Kloppenborg: Chapter 5 PMBOK: pages 243 272 Team Assignment: 1) Produce a plan for project Communication See templates and examples in Blackboard. Week 11 11/5 Kloppenborg: Chapter 11 Learning Objectives (Student will be able to): Quality discuss the key topics that should be addressed within a Quality Management Plan produce a quality management plan for a project Individual Assignment (COG2): Produce a cognitive map that addresses Quality and HR planning. Team Assignment: 1) Produce a plan for project quality IDS 460 – Project Management - Page 8 of 13 PMBOK: pages 189 214 Module/ Topic Due Dates Session Objectives & Assignments Readings See templates and examples in Blackboard Week 12 11/12 Learning Objectives (Student will be able to): Procurement discuss the key topics that should be addressed within a Procurement Plan produce a Procurement management plan for a project discuss the process of make/buy analysis discuss types of Contracts and which ones are most appropriate under given conditions of uncertainty create a process for selecting and evaluating vendors Kloppenborg: Chapter 12 PMBOK: pages 313 344 Team Assignment: 1) Produce a plan to manage procurement See templates and examples in Blackboard Week 13 11/19 Execution Week 14 11/26 Closing out the project discuss theories associated with motivating team members discuss methods to handle quality assurance of project activities discuss the five modes to handle conflicts Learning Objectives (Student will be able to): perform earned value analysis on cost and schedule use MS Project to track costs and performance to schedule discuss tools used to monitor project quality create status and progress report Individual Online Exam #2: Complete the exam (chapters 5 & 10-14) by end of day December 1. Open book and notes – no discussion with friends or classmates. Monitoring and Controlling Week 15 Kloppenborg: Chapter 13 Learning Objectives (Student will be able to): 12/3 Learning Objectives (Student will be able to): discuss the importance of capturing Lessons Learned discuss the importance of identifying and capturing Best Practices Team Assignment: Team Project Presentations (15-20 minutes) --- ALL TEAMS must be ready to go! 1. The Charter: provide the class with an executive level understanding of the business case for the project, approx. budget and timeframe (you might show what you originally expected it to be and then what it turned out to be after detail planning), approach that was taken, constraints, assumptions and risks. 2. What part of the project you were most proud of as a team and why. 3. Provide 5 lessons learned. IDS 460 – Project Management - Page 9 of 13 Kloppenborg: Chapter 14 Kloppenborg: Chapter 15 Module/ Topic Due Dates Session Objectives & Assignments Readings Feel free to be creative and make it a fun presentation. Week 16 12/10 Remaining Team Project Presentations Week 17 12/17 Final Exam (7 – 9:00 PM) - Comprehensive Final IDS 460 – Project Management - Page 10 of 13 GRADE COMPONENTS Assignments Scoring Methodology 30 + Blocks 2 + Swimlanes 2+ Blocks (color coded with data) Use of Legend Reference indicators 50+ Nodes Cognitive Maps 10+ Hyperlinks 10+ Notes Use of color, structure, and icons Completeness (60%) Project Charter Structure and clarity of document (30%) Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Project Scope Structure and clarity of document (30%) Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Individual Project Structure and clarity of document (30%) Plan Schedule Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Team Project Structure and clarity of document (30%) Plan Schedule Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Project Plan Cost Structure and clarity of document (30%) Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Project Plan Structure and clarity of document (30%) Quality Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Project Plan Structure and clarity of document (30%) Human Grammar and Spelling, MLA Style and Resources Citations (10%) Completeness (60%) Project Plan Structure and clarity of document (30%) Communications Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Project Plan Risk Structure and clarity of document (30%) Process Flow Chart Number of Assignments or Submissions Points per Assignment Total Possible Points 2 50 100 2 50 100 1 50 50 1 100 100 1 150 150 1 100 100 1 100 100 1 100 100 1 100 100 1 100 100 1 100 100 IDS 460 – Project Management - Page 11 of 13 Project Plan Procurement Team Presentation Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Structure and clarity of document (30%) Grammar and Spelling, MLA Style and Citations (10%) Organization (20%) Content (30%) Rapport (25%) Professionalism (25%) 1 100 100 1 100 100 Online Exam # 1 Score 50 4 200 Online Exam # 2 Score 50 4 200 Final Exam (Cumulative) Score 100 4 400 Total 1900 You are responsible to monitor your grades. If something is not correct, you need to bring it to my attention immediately, not days or weeks later. I will have sympathy early but not later. There are plenty of opportunities to collect points to achieve a given class grade. At the end of the semester your grade is final. Please do not expect me to alter your grade because you are short a higher grade by just a few points. Your total score and the final grade will be based on the following scale: 93.5 - 100% 90.5 - 93.4% 87.5 - 90.4% 83.5 – 87.4% 80.5 – 83.4% 77.5 – 80.4% 73.5 – 77.4% 70 – 73.4% A AB+ B BC+ C C- COMMUNICATION E-mail inquiries are welcome through rjudge@mail.sdsu.edu at any time for any questions students might have. Please include a descriptive subject for your e-mail communications. BE SURE TO indicate your name. You can also call me on my mobile number listed at the top of the syllabus. ACADEMIC INTEGRITY SDSU’s policy on academic integrity is expressly integrated into this course. Any deviation from the standards of this policy may result in a grade of “F” for the course. Honesty: IDS 460 – Project Management - Page 12 of 13 Plagiarism and cheating are serious offenses and may be punished by failure on an exam or assignment, failure in the course, and/or expulsion from the college. For more information, refer to the “Academic Honesty” policy in the student catalog (http://www.google.com/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fits.sdsu.ed u%2Fdocs%2FTURN_Plagiarism_AcadSen.pdf&ei=hKgcSoOzJJyytAPUyv2NCg&usg=AFQjC NEFuwRNvgA6C-5okEjjimj4-0fReQ&sig2=NMoSM4mz0-B-QOAUPvLEhw). Cite references in all works produced. Plagiarism means any copying of a work, statement, picture or idea without referencing that work. This includes the cut and paste of a statement, picture, etc. from a webpage without referencing that webpage. Statements taken directly from any source must be enclosed in quotation marks. Use either MLA or APA reference style. 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