PROGRAM PLANNING (Sociology 466/566) Minnesota State University-Mankato Spring Semester 2004 Dr. Leah Rogne 113 Armstrong Hall Ph: 389-5610 (w) 625-5546 (h) Leah.rogne@mnsu.edu Office Hours: Office Hours: T-Th 10-11 a.m., 1-3:30 p.m.; W 2-4 p.m., 5-6 p.m.; and by appointment; call me at home if you need to—I don’t mind! Course: Theoretical and practical aspects of the planning process within social service systems. Examines the social context of planning and the use of a sociological base for planning in Human Services. Required Text: Barbara Schram. 1997. Creating Small Scale Social Programs: Planning, Implementation, and Evaluation. Other readings as assigned, including a number of readings from the following comprehensive website of nonprofit resources: http://www.nonprofits.org/npofaq/ Course Objectives: After completing the course, students will be able to: 1) Outline the core concepts of planning in human service organizations; 2) Discuss various approaches to planning; 3) Describe the steps involved in effective planning; 4) Explain the process of carrying out a needs assessment and an asset inventory; 5) Understand the importance of community participation and direction of program planning; 6) Use critical thinking to evaluate various approaches to program planning in human services; 7) Draft a proposal for the development and implementation of a human service program. Course Responsibilities: 1. Readings: Readings from the text and other readings as assigned. Readings should be completed on the day assigned in the schedule, and students should be alert for handouts or additional readings assigned in class. In general, you should have completed the readings by the first meeting of the class every week. If you miss a class, you are responsible for any handouts or announcements made in your absence. 2. Attendance & Participation: If you must miss a class, please arrange to get notes, handouts, and any announcements/changes in schedule from another student. Students are expected to participate in the life of the class. The class will be highly interactive, and your preparation and participation are essential. Part of your grade includes the quality of your class participation. Participation, of course, requires your attendance! You will also earn points for daily in-class activities. See below for points gained from in-class activities and from participation. 3. Accommodation: Every attempt will be made to accommodate qualified students with disabilities. If you are a student with a documented disability, please see me as early in the semester as possible to discuss the necessary accommodations, and/or contact the Disability Services Office at (507) 389-2825 (V) or 1-800-627-3529 (MRS/TTY). 4. Personal Concerns: If there are any personal concerns that might get in the way of your doing the best you can, there is help available. Contact the Personal Counselors’ office: located in Student Union 245, phone number 389-1455. 5. Academic Integrity: Academic honesty is expected. Cheating on exams, plagiarizing papers, or falsifying information will be addressed according to University policy and may result in the failure of the course. Please check the University webpage at 1 http://www.mnsu.edu/supersite/administration/basic-stuff/policies.html to see the relevant policy. You are responsible for knowing this policy. If you have any questions, please ask. 6. Communication: I am very committed to your success in and enjoyment of this class! Feel to ask questions at any time during class. Please keep in close touch with me about any concerns you have about how you are doing in the class, any questions about the content or requirements, or anything that may be interfering with your best performance. Please see me after class, during my office hours, or call me to make an appointment to meet at a time that works for you. Assessments: 1. Exams: Three exams which cover material from the texts, handouts, other assigned readings, and any classroom discussions and activities. Exams cannot be made up except in the case of a documentable emergency. Please contact me as soon as you can (in advance if possible) if there is an emergency. Each exam is worth 100 points for a total of 300 points. 2. In-Class Activities: There will be 12 scheduled or unscheduled response papers or other in-class activities. I will count only 10, so you can miss two without losing points. If you complete the other two, they will count as extra credit. Each in-class activity is worth 5 points for a total of 50 points. 3. Class Participation: This course is highly interactive and will work best only if everyone is an active participant in class discussions. Five points are possible to receive each class day (beginning January 20 and excluding February 10 and March 23). You will be granted two absences without losing any points. This makes 26 classes meetings: 24 X 5 = 120 points for class participation. 4. Class Project: Students will choose one of the following options: a. Write a program plan proposal based on the principles discussed in the course. b. Write a grant proposal in response to a real request for proposals (RFP). Instructions for these assignments will be distributed separately. The class project is worth 200 points. Exams (3 @ 100 points) In-Class Activities (10 @ 5 points) Participation (24 @ 5 points) Class Project Total: 300 points 50 points 120 points 200 points 670 points Graduate Students: In addition to the above assignments, graduate students will complete a formal research paper on a topic of her/his choice. The paper will be 15-20 pages. Graduate students should meet with me to discuss their proposed topic. Guidelines for the paper will be distributed separately. The research paper counts 200 points. 2 Grades: Letter grades are assigned based on the percentage of total points earned from all course components. A is 90%; B is 80%; C is 70%; D is 60% and F is below 60%. Note: Any changes in course requirements will be announced in class. Late papers will discounted one letter grade per day. In case of an emergency, such as illness or family responsibilities, a late assignment may be accepted without penalty, but you must contact me as soon as possible. TENTATIVE SCHEDULE Week 1 Jan. 13 Introduction to Class Jan. 15 Schram Introduction Ch. 1: Overview of Planning the Small-Scale Program Ch. 2: Planning to Plan Week 2 Jan. 20-22 Schram Ch. 3 : Meet the Planners from LIFT House Ch. 4: Troubleshooting: Describing the Full Dimensions of a Problem Week 3 Jan. 27-29 Schram Ch. 5: Magnifying the GAP: The Program Design Process Ch. 6: Microscoping: Translating Goals Into Small, Systematic, Sequential Tasks and Setting Up Systems to Accomplish Them Week 4 Feb. 3-5 Schram Ch. 7: Acting and Reacting: The Program in Action Ch. 8: Follow-Ups and Evaluations: Closing One Program Loop and Opening Up the Next Week 5 Feb. 10 Schram Appendix: A Sample Proposal Sample Grant Proposal: Ohio Children and Families http://web.archive.org/web/20010216073923/http://www.charitychannel.com/ GuestShare/Wendy_Norris/ Feb. 12 Week 6 Feb. 17-19 Exam 1 McKnight, John L.: (1997) A Twenty-First Century Map for Healthy Communities and Families http://www.northwestern.edu/ipr/publications/community/century.html McKnight, John L. & John Kretzmann: Mapping Community Capacity http://www.northwestern.edu/ipr/publications/community/mcc.html Week 7 3 Feb. 24-26 Tues. Max Weber Bureaucracy Pfeiffer.edu Bureaucracy http://www2.pfeiffer.edu/~lridener/DSS/Weber/WEBERW8.HTML Thurs. Planning in Organizations http://www.mapnp.org/library/plan_dec/plan_dec.htm Basic Guidelines for Successful Planning Process http://www.mapnp.org/library/plan_dec/gen_plan/gen_plan.htm Basic Guide to Nonprofit Program Design and Marketing http://www.mapnp.org/library/prog_mng/np_progs.htm Week 8 Mar. 2-4 Cohen, Burton J. (1999) Fostering Innovation in a Large Human Services Bureaucracy. Administration in Social Work, Vo. 23(2), 47-59 (Haworth Press website) Singh: Neighborhood Strengthening through Community Building http://comm-org.utoledo.edu/papers2003/singh.htm Blanc: From the Ground Up: The Logan Square Neighborhood Association’s Approach to Building Community Capacity http://comm-org.utoledo.edu/papers2003/lsna/ March 8-12 SPRING BREAK Week 9 Mar. 16-18 Cline et al.: Help for First-Time Needs Assessors Grunbaum, et. al.: A Comprehensive Approach to School Health Program Needs Assessments Okerlund, et al.: Needs Assessment Update: Establishing a Tradition of Integrated Evaluation and Awareness (all three articles available from Expanded Academic ASAP) Week 10 Mar. 23 Poindexter, et al.: Teaching and Learning by Example: Empowerment principles applied to development, delivery, and evaluation of community-based training for HIV service providers and supervisors Nelson, et. al: Building Value-Based Partnerships: Toward solidarity with oppressed groups (available from ProQuest) Mar. 25 Exam 2 4 Week 11 Mar. 30-Apr. 1 Libby & Austin: Building a Coalition of Non-Profit Agencies to Collaborate with a County Health and Human Services Agency: The Napa County Behavioral Health Committee of the Napa Coalition of Non-Profits http://www.haworthpressinc.com/store/EText/ViewLibraryEText.asp?s=J147&m=0 --then click on “plus” icon for Volume 23, No. 2 Week 12 Apr. 6-8 Week 13 Apr. 13-15 Mock Grant Writing Activity http://www.epa.gov/seahome/grants/src/mock/summary.htm Basic Guide to Program Evaluation http://www.mapnp.org/library/evaluatn/fnl_eval.htm Basic Guide to Outcomes-Based Evaluation for Nonprofit Organizations with Very Limited Resources http://www.mapnp.org/library/evaluatn/outcomes.htm Week 14 Apr. 20-22 Week 15 Apr. 27-29 Boehm: Managing the Life Cycle of a Community Project: A Marketing Approach http://www.haworthpressinc.com/store/EText/ViewLibraryEText.asp?s=J147&m=0 -- then click on “plus” icon for Volume 27, No. 2 Graduate Student Presentations Proposal Presentations FINALS WEEK Friday, May 7, 12:30-2:30 p.m. Final 5 USEFUL WEBSITES FOR PROGRAM PLANNING – SOC. 466/566 IMPORTANT NONPROFIT WEBSITES http://www.nonprofits.org/npofaq/ -- Internet Nonprofit Center Main Website -- entry point for vast array of nonprofit materials http://www.nonprofits.org/npofaq/keywords/1k.html -- Planning -- what you get when you click on Planning on main nonprofit website -- on this, click “what’s a good program development strategy” and on the bottom are the links for program development http://www.nonprofits.org/npofaq/04/14.html -- What’s a Good Program Development Strategy includes links to planning material http://www.mapnp.org/library/prog_mng/prog_mng.htm -- Program Planning & Management -- beginning for most of the planning stuff http://www.mapnp.org/library/prog_mng/np_progs.htm -- Basic Guide to Nonprofit Program Design and Marketing -- comes off the above page http://www.mapnp.org/library/org_ally/org_ally.htm -- Organizational Alliances -- on collaboration; many links http://www.mapnp.org/library/plan_dec/plan_dec.htm -- Planning in Organizations -- includes difference between program and project http://www.mapnp.org/library/plan_dec/gen_plan/gen_plan.htm -- Basic Guidelines for Successful Planning Process -- link off previous page http://www.mapnp.org/library/plan_dec/gen_plan/gen_plan.htm#anchor1185111 -- Basic Terms in Planning -- link off previous page; is included directly on the above page http://www.mapnp.org/library/plan_dec/project/project.htm -- Project Management -- link from Planning in Organizations http://web.archive.org/web/20010216073923/http://www.charitychannel.com/GuestShare/Wend y_Norris/ -- Sample Grant Proposal http://www.epa.gov/seahome/grants/src/mock/mock.htm -- Mock Grant Writing Activity http://www.nonprofits.org/npofaq/19/64.html -- Grant Writing Tools Website http://www.nonprofits.org/npofaq/chrono/ -- Revisions and Additions http://www.mapnp.org/library/evaluatn/fnl_eval.htm -- Basic Guide to Program Evaluation 6 http://www.mapnp.org/library/evaluatn/outcomes.htm -- Basic Guide to Outcomes-Based Evaluation for Nonprofit Organizations with Very Limited Resources ARTICLES ON COMMUNITY ORGANIZATING & COMMUNITY DEVELOPMENT http://comm-org.utoledo.edu/papers2003/singh.htm -- Singh: Neighborhood Strengthening through Community Building (Comm-Org site) http://comm-org.utoledo.edu/papers2003/lsna/ -- Blanc: From the Ground Up: The Logan Square Neighborhood Association’s Approach to Building Community Capacity http://comm-org.utoledo.edu/papers2002/stoecker.htm -- Stoecker: Thinking About Community Organizing and Development -- four working papers http://comm-org.utoledo.edu/drafts/twopathsb2.htm -- Stocker: Power or Programs? Two Paths to Community Development -- one of the above papers -- comparison of power (U.S.) and program models (other countries) ARTICLES ON OTHER TOPICS http://www.haworthpress.com/store/EText/View_EText.asp?sid=DWDPSE5G8VJV9GG9B6X9UB6DF25CAAB3&a=3&s=J147&v= 23&i=2&fn=J147v23n02%5F04 -- Cohen: Fostering Innovation in a Large Human Services Bureaucracy -- go to Haworth Press website above; go to 1999; click on “plus” icon on issue 2, 1999 http://www.haworthpressinc.com/store/E-Text/ViewLibraryEText.asp?s=J147&m=0 -- Libby & Austin: Building a Coalition of Non-Profit Agencies to Collaborate with a County Health and Human Services Agency: The Napa County Behavioral Health Committee of the Napa Coalition of Non-Profits -- click on “plus” icon on issue 4, 2002 -- Nelson, et. al: Building Value-Based Partnerships: Toward solidarity with oppressed groups -- available from ProQuest database (couldn’t get website to show article—is in full text) -- Poindexter, et al.: Teaching and Learning by Example: Empowerment principles applied to development, delivery, and evaluation of community-based training for HIV service providers and supervisors -- from ProQuest 7