SJSU Annual Program Assessment Form Academic Year 2014-2015 Department: Student Involvement Program: Fraternity & Sorority Life, Frosh Orientation, Leadership Development, Recognized Student Organizations College: Website: www.sjsu.edu/getinvolved Link to the University Learning Goals: www.sjsu.edu/getinvolved/about/learningoutcomes Program Accreditation(s) (if any): n/a Contact Person and Email: Michael Crump (michael.crump@sjsu.edu) Date of Report: July 17, 2015 Part I 1. List of Program Learning Outcomes (PLOs) 2. Map of PLOs to University Learning Goals (ULGs) 3. Alignment – Matrix of PLOs to CLOs 4. Planning – Assessment Schedule 5. Student Experience Part II 6. Closing the Loop/Recommended Actions 7. Assessment Data 8. Analysis 9. Proposed Changes and Goals Appendices 1. Fraternal Values Summit 2015 Assessment Pre-Test/Post-Test 2. Hawaii Frosh Orientation 2015 Assessment Data 3. Recognized Student Organization Data (2006-present) 4. UNVS 096E (Leadership & Change) Spring 2015 Syllabus 5. UNVS 199 (Orientation Leadership Studies) Spring 2015 Syllabus 1 Part 1 Section 1: List of SI Program Learning Outcomes (PLOs) Involved students at San José State University will think critically and practically. • • • Students demonstrate self-awareness through accurate assessment and understanding of personal strengths and challenges. When faced with uncertainty, students will demonstrate intellectual and emotional aptitude – a tolerance of ambiguity. Students exhibit cognitive complexity through creative and reflective thinking. Involved students at San José State University will commit to success. • • • Resilient students will learn to appreciate the lessons that follow crucibles and adapt constructively. Students will acquire practical competence in communication ability, managing time and responsibilities, and leading purposeful, healthy lives. Students will demonstrate a thorough understanding of university programs, organizations, and services – campus connectedness. Involved students at San José State University will engage themselves as active members of society. • • • Students will engender a conscious mindfulness that values difference in the thoughts and actions of themselves and others. Students will become responsibly connected to the society in which we reside by actively working toward change. An ability to start a movement or participate wholeheartedly in the accomplishments of others – leaders and followers. 2 Section 2: Map of SI PLOs to University Learning Goals (ULGs) Program Learning Outcome Self-awareness Tolerance of ambiguity Cognitive complexity Resilience Practical competence Campus connectedness Values difference Responsibly connected Leadership & followership University Learning Goal Intellectual Skills Intellectual Skills, Applied Learning Intellectual Skills Intellectual Skills, Applied Learning, Social & Global Responsibilities Intellectual Skills, Applied Learning Applied Learning, Social & Global Responsibilities Intellectual Skills, Applied Learning, Social & Global Responsibilities Applied Learning, Social & Global Responsibilities Applied Learning, Social & Global Responsibilities The process of creating the current SI PLOs begin in late 2012 with brainstorming, benchmarking, and research by a group of SI staff who indicated interest in the process. A subgroup pulled together the research and other data and developed the initial draft of the PLO language. This draft was finalized by the larger group and then presented to the full staff. After the PLOs were developed, staff engaged in a collaborative effort to map them to the ULGs. Later, a similar process occurred to connect the PLOs to the individual Student Involvement programs, services, and functions. 3 Section 3: Alignment – Matrix of SI PLOs to CLOs The following table provides an overview of how the department PLOs connect to every individual program, service, and function of Student Involvement. Program/Service/Function 1 2 3 4 5 6 7 8 9 Associated Students Advising, Training and Development X X X X X X X X X X X X X X Customer Service Engage: New Student Leadership Immersion Experience X X X X X Fall Welcome Days Fraternal Values Summit X X X X Fraternity and Sorority New Member Experience Fraternity and Sorority Inter-Greek Council X Fraternity and Sorority Recruitment Fraternity and Sorority Standards of Excellence X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Frosh Orientation Graphic Design Projects X X X X X X GREAT Workshops X X X X X X Greek Week Leadership Consultations X X X X X Leadership Dialogues Leadership Today X X New Student Organization Orientations X X Parent and Family Programs X X X X X X X X X X X X X X X X X X X X X X X Spartan Success Portal X X X X X X Student Assistant Management & Supervision X X X X X X Student Leadership Gala X Student Organization Conduct (Minor) X X X X X X X X X X X Student Organization Fairs X X Student Organization Recognition Process X X X X X X X X 4 Student Organization Support X X X X X X Student Success Initiatives X X X X X X X X X X Transfer Programs X UNVS 096E : Leadership & Change X UNVS 199 : Orientation Leadership Studies X X X X X X X X X X X X X X 1) Students demonstrate self-awareness through accurate assessment and understanding of personal strengths and challenges. 2) When faced with uncertainty, students will demonstrate intellectual and emotional aptitude – a tolerance of ambiguity. 3) Students exhibit cognitive complexity through creative and reflective thinking. 4) Resilient students will learn to appreciate the lessons that follow crucibles and adapt constructively. 5) Students will acquire practical competence in communication ability, managing time and responsibilities, and leading purposeful, healthy lives. 6) Students will demonstrate a thorough understanding of university programs, organizations, and services – campus connectedness. 7) Students will engender a conscious mindfulness that values difference in the thoughts and actions of themselves and others. 8) Students will become responsibly connected to the society in which we reside by actively working toward change. 9) An ability to start a movement or participate wholeheartedly in the accomplishments of others – leaders and followers. Currently, Student Involvement is in the process of reviewing each program/service and revising CLOs so that they map to Student Involvement’s PLOs. The review process has been completed for Fraternal Values Summit, which we are using as a model. Fraternal Values Summit CLOs Connection to community Confident in ability to set/achieve goals Understand role/confident in responsibilities Leadership responsibilities & life balance Aware of difference/appreciate difference Dealing with new situations Knowledge of SJSU resources Knowledge of Greek councils Greek policies and procedures Knowledge of SI mission/programs/services Start a movement/project Student Involvement PLOs Responsibly connected Self-awareness Self-awareness, practical competence Self-awareness, practical competence Values difference, responsibly connected Self-awareness, tolerance of ambiguity, resilient Resource awareness, campus connectedness Values difference Resource awareness, practical competence Campus connectedness Self-awareness, resilient, leaders and followers 5 Section 4: Assessment Schedule CLOs for programs that do not currently have them will be created before the next occurrence of the program, specifically: Engage – by September 1, 2015 Frosh Orientation – by the end of Fall semester Leadership Dialogues – by the end of Fall semester Student Involvement will devote time during the Fall 2015 semester to create further direct assessment measures (where necessary) and complete the mapping of SI PLOs to CLOs. Moving forward, we have identified nine major programs that we aim to assess using direct methods each time they occur. These programs are: Engage (annually, Fall semester) Fraternal Values Summit (annually, Spring semester) Frosh Orientation (annually, Summer) Greek Active Personal Development Workshops (ongoing, academic year) Leadership Dialogues (annually, Spring semester) Leadership Today (annually, Spring semester) New Member Experience (each semester) UNVS 96E: Leadership & Change (annually, Spring semester) UNVS 199: Orientation Leadership Studies (annually, Spring semester) The following programs will continue to be assessed based through utilization and satisfaction measures each time they occur: Fall Welcome Days (annually, Fall semester) Fraternity & Sorority Academic Performance (each semester) Recognized Student Organization Recognition (each semester) Student Organization Fairs (each semester) For two other programs (Fraternity/Sorority Standards of Excellence and Student Employee/Management Intern Development), the assessment schedule does not precisely align with the typical assessment cycle and department staff will determine how best the data from these assessments might best be incorporated into the annual assessment report. Since the Student Involvement PLOs are relatively new, Student Involvement will review relevant assessment data and findings during Fall 2015 in order to determine whether or not PLOs need to be revised (which, if necessary, could be completed by the end of Spring 2016). We aim to engage in a thorough review of our PLOs every five years or whenever ULG revisions occur. 6 Section 5: Student Experience We have posted information about our learning outcomes in the following places: Student Involvement website Various posters in the SI office UNVS 96E and UNVS 199 syllabi SI department bookmarks Student input was not sought when our most recent PLOs were created. However, we can certainly incorporate student feedback in future revision processes. 7 PART II Section 6: Closing the Loop/Recommended Actions Based on recommendations from the 2014 Special Taskforce on Racial Discrimination, a new diversity and inclusion component called We Are Sparta was added to the Frosh Orientation program. This was piloted as an optional session during the 2014 program, but became mandatory for all participants in 2015. This two-hour interactive session is facilitated by campus partners from MOSAIC Cross Cultural Center, the Cesar Chavez Community Action Center, LGBT Resource Center, and Women’s Resource Center. In order to respond to pressures of student schedules and as a result of limited resources, the fraternity/sorority New Member Experience transitioned from an in-person to an online program. This allows participants to access the program at any time and from any location and increased the participation rate considerably. The online version also does not incur any department costs, as opposed to the in-person format that required audiovisual and catering costs that the department was no longer able to afford. Since the online format was a pilot, it was not assessed. However, the NME will be assessed using direct methods moving forward. Due to staff transition, changes to the Leadership Today and Orientation Leader training assessment measures did not occur. 8 Section 7: SI Assessment Data Utilization Assessment Summary Program/Activity All Programs Assessment Type Program participation Fraternity/Sorority Grade Point Averages Averages compared to University Frosh Orientation 2014 Frosh Orientation 2015 Hawaii Frosh Orientation 2015 Leadership Development Programs Recognized Student Organizations Program participation Program participation (estimated) Program participation Program participation Number of officially recognized orgs in good standing Summary of Findings 82 - Fraternal Values Summit 1666 - Fraternity/Sorority Members 738 - Greek New Member Experience 33 - Orientation Retreat 22 - UNVS 199 12 - UNVS 96E Fall 2014: All Undergrad GPA - 2.96 All Greek GPA - 2.81 Spring 2015: All Undergrad GPA - 2.96 All Greek GPA - 2.85 3642 - new frosh 1220 - parents/guests/family members 3794 – new frosh 1121 – parents/guests/family members 9 - new frosh 2 - parents/guest/family members 22 - Engage 87 - Leadership Dialogues 40 - Leadership Today 46 new orgs added in Fall 2014, 41 new orgs added in Spring 2015, 442 total recognized organizations 9 Satisfaction Assessment Summary Program/Activity Engage Fraternal Values Summit Assessment Type Survey Survey Frosh Orientation 2014 Survey Frosh Orientation 2015 Hawaii Frosh Orientation 2015 Leadership Dialogues (partnership with University Housing Services) Leadership Today (partnership with MOSAIC Cross Cultural Center) Orientation Leader Retreat Survey Survey Survey Survey Survey Summary of Findings None for this type of assessment. 96% of attendees rated the overall program as average, good, or excellent. Nearly all participants rated the retreat location and accommodations as satisfactory or better. 97% of attendees rated the program as average, good or excellent. 95% of attendees stated that the program did an average or better job in helping new students navigate SJSU, register for classes, and make connections needed to be successful. Will be reported in next assessment cycle. Average attendee satisfaction was 4.5 (on a 5 point scale). 83% of participants rated the program as good or excellent and would recommend it to a friend. Moving forward, we are planning to use more direct assessment methods. 100% of participants rated the program as average, good or excellent (75% rated as excellent). Nearly all participants rated the retreat location and accommodations as satisfactory or better. Selected Additional Data Frosh Orientation 2014 *99% of attendees rated the student Orientation Leaders as average, good or excellent. *89% of attendees rated the academic advising session as average, good or excellent. *85% of attendees rated the class registration process as average, good or excellent. *95% of attendees rated the opportunities to interact with fellow students and to learn about SJSU life as average, good or excellent. Hawaii Frosh Orientation 2015 *Student attendees rated the student Orientation Leaders as 4.89 (on a 5 point scale). *Student attendees rated the academic advising session as 4.56 (on a 5 point scale). Leadership Dialogues (partnership with University Housing Services) *83% of participants reported that the information in the session(s) extremely helpful. 10 *83% of participants reported that they would be extremely likely to attend Leadership Dialogues again in the future. Selected Qualitative Responses Engage: New Student Leadership Immersion Experience “I feel that the most beneficial part of this program was that it made me feel confident to participate and engage in on-campus activities.” Fraternal Values Summit “We came in as strangers and emerged as colleagues.” “Everything was sincere, honest, and real. I loved that the relationships I’ve made are genuine and this retreat made me empowered as a person and as a proud member of my sorority.” Frosh Orientation 2014 “The staff was welcoming and helpful with directions and instructions. You made us feel like family.” “I really enjoyed the advising session because it was a great way to help a student understand what kind of classes we should be focusing on as freshman and it helped me understand how to register for them.” “I liked having the opportunity to experience the dorm life prior to me starting the academic year. It allowed for me to connect with other students and learn how it felt to share a room with two other people.” “I liked the skits that the orientation leaders acted out for us because not only did they teach us important lessons about the policies, but they were fun, humorous, and, overall, entertaining!” Orientation Leader Retreat “What will change in my life is my awareness to my surroundings. I feel more aware of the diversity around me, and I am grateful for all the diversity I see on campus. This retreat taught me the value of the individual even more so than I did before. This retreat also taught me the impact one has in the world, and I want to be that positive impact for frosh.” 11 Learning Outcomes Assessment Summary Program PLO Method/ Measure Findings/Conclusions Conclusions/ Next Steps Engage Self-awareness/ Campus connectedness Post-retreat self-reporting (survey) We are happy with this data, but plan to use more direct assessment measures for Engage moving forward. Fraternal Values Summit Values difference Pre-Test/ Post-Test 93% agreed or strongly agreed that they felt more connected to SJSU and more confident in their potential to be a leader. 100% agreed or strongly agreed that they felt more prepared to transition to college and to get involved at SJSU. 91% increase in participants who rated their awareness of difference as very high. 61% increase in those who rated their appreciation of difference as very high. Self-awareness Pre-Test/ Post-Test Campus connectedness/ responsibly connected Pre-Test/ Post-Test Frosh Orientation n/a n/a 28% increase in confidence in ability to set goals. 27% increase in confidence in ability to balance leadership responsibilities with other responsibilities/commitments. 120% increase in ability to articulate understanding of relevant policies. 122% increase in identification of Student Involvement as a resource. 11% increase in ability to articulate a basic awareness of all 4 communities/councils. n/a Leadership Dialogues n/a n/a n/a Plan to continue with this measure. We are very pleased with these results, which indicate that several of the goals of the program were achieved. Plan to continue with this measure. Plan to continue with this measure. We are pleased with these results, which indicate that several program goals were achieved. We are looking to establish direct measures for the next assessment cycle. We are looking to establish direct measures for the next cycle. 12 Leadership Today (partnership with MOSAIC Cross Cultural Center) Orientation Leader Retreat Self-awareness Post-retreat self-reporting (survey) 100% agreed or strongly agreed that LT helped them better identify their personal strengths and weaknesses. We are looking to establish direct measures for the next assessment cycle. Practical competence Post-retreat self-reporting (survey) We are looking to establish direct measures for the next assessment cycle. Values difference Post-retreat self-reporting (survey) 100% reported that LT helped them increase skills in active listening. 91% reported that LT contributed to their development of transferable career skills 97% agreed or strongly agreed that LT helped them develop greater appreciation of diverse perspective and more sensitivity toward people different from them Self-awareness Post-retreat self-reporting (survey) Average of 8% increase in 11 key areas of self-awareness as a result of retreat. Greatest increase was in knowledge, skills, and abilities related to allyship (37%). Values difference Post-retreat self-reporting (survey) All participants reported that the retreat helped them develop a greater understanding of others and better appreciation of individual and cultural differences. Practical competence Post-retreat self-reporting (survey) All participants reported that the retreat helped them develop a greater understanding of teamworkrelated skills and transferable career skills. This is a critical measure for this program and we will continue with it, but we will also look to add more direct measures. Plan to continue with this measure, but also will look into tracking change in selfawareness for OLs who return to staff. Plan to continue with this measure. We are happy with this outcome and will continue to incorporate diversity and inclusion training in the OL Retreat. Plan to continue with this measure. 13 Selected Additional Data Fraternal Values Summit *There was a 33% increase in participants’ ability to articulate the purpose and programs of Student Involvement. Leadership Today *97% of attendees reported that Leadership Today contributed positively to the quality of their college experience. 14 Section 8: Analysis In terms of assessment of PLOs, we believe that the pre-test/post-test measure for Fraternal Values Summit (FVS) is the most robust. Data shows that achievement of PLOs (values difference, self-awareness, responsibly connected, and campus connectedness) did occur. The primary purposes of the program – to educate fraternity/sorority leaders on policy and to build a stronger sense of community – certainly were fulfilled. This is the second year we have used this particular instrument for FVS and will plan to continue using it. More importantly, the data supports our belief that the curriculum for FVS is strong and effective and that the program furthers the Student Involvement, Student Affairs, and SJSU missions. We had similar success with the Orientation Leader Retreat, although a direct assessment method was not used. Participants did report greater knowledge, skills, and abilities in relation to three PLOs (self-awareness, values difference, practical competence). The 2015 retreat placed a significantly greater emphasis on developing knowledge, skills, and abilities in relation to valuing difference and we were very pleased that all participants reported improvement in that PLO. We look forward to using direct methods in future assessment cycles. The Leadership Today (LT) program participants reported similar improvement and we aim to incorporate direct assessment measure for the 2016 program. Based on the knowledge and experience of staff who work with the program, we see significant value in conducting a formal qualitative assessment with Leadership Today participants. We hear every year that LT has an incredibly positive impact on participants and we would like to collect and present that “student voice” in a systematic way. It should be noted that, with the exception of Frosh Orientation, all of the programs measured with PLOs involve self-selected student leaders. As our vision states, we implement these programs in order to “transform student experiences into learning opportunities.” Our assessment in general provides data that our programs do indeed facilitate learning and we continue to endeavor to attract more students to these opportunities (e.g.: Engage was created specifically to bring new frosh into the leadership and involvement “pipeline”). 15 Section 9: Proposed Changes and Goals We have not yet established program learning outcomes for Engage, but will do so for the 2015 program. We will also establish measures for direct assessment of the program. Frosh Orientation has a long history of quality utilization/satisfaction assessment, but we are looking to develop direct learning outcomes assessment for the program. The challenge will be to develop a direct assessment measure for such a large population (4000+) in such a way that we can obtain a high response rate. Our assessment for Leadership Dialogues did not yield the number of response that we had hoped and we will develop a new assessment strategy for the program, which also include direct assessment of learning outcomes. The assessment for Leadership Today yielded very interesting data in terms of the experiences and beliefs of participants. We also did capture some data in regard to how participants felt the program affected them. However, there was not a direct assessment of learning outcomes and we plan to include a direct assessment measure in the future. The 2014-2015 year marked the first time we implemented the fraternity/sorority New Member Experience (NME) in an online format (using Canvas), rather than an in-person training. As we have decided to move forward with the online NME, we will incorporate student satisfaction and learning outcomes assessment components. We will also be conducting some qualitative assessment (i.e. focus groups) with both participants and their new member educators in order to improve content and delivery. We are in the process of developing a formalized system for assessment of our student employees and management interns. This will provide us with information on shaping how we hire, train, coach, and supervise our student employees. It will also provide useful insight to our student employees on what they have learned during their time with us so that they can use that information for graduate school applications and job searches. 16 Appendix 1: Fraternal Values Summit 2015 Assessment Pre-Test/Post-Test Fraternal Values Summit 2015 Pre-Test Circle the Appropriate Rating: 1 = Strongly Disagree and 5 = Strongly Agree I feel responsibly connected to the community that we live in. 1 2 3 4 5 Comments_____________________________________________________________________ I am confident in my ability to set goals and achieve them. 1 2 3 4 5 Comments_____________________________________________________________________ I understand my role/position within my chapter/council and am confident I can fulfill my responsibilities. 1 2 3 4 5 Comments_____________________________________________________________________ I am not worried about my leadership responsibilities getting in the way of my ability to live life in a way that is healthy and meaningful to me. 1 2 3 4 5 Comments_____________________________________________________________________ I am aware of the difference in thoughts, values, and actions within the Fraternity and Sorority Community. 1 2 3 4 5 Comments_____________________________________________________________________ I appreciate the difference in thoughts, values, and actions within the Fraternity and Sorority Community. 1 2 3 4 5 Comments_____________________________________________________________________ 17 When faced with situations I don’t understand I look at them with: a. Suspicion b. Tolerence c. Disinterest e. Interest f. None of the above List up to 5 departments/programs at SJSU that support student success, wellness, and/or community ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ Briefly describe your knowledge of the four fraternity/sorority councils. __________ __________ __________ __________ Name topics covered by the Greek Management Manual/Greek Policy and describe your overall level of understanding those policies: Briefly outline your knowledge of the purpose and programs of the Student Involvement office. Please discuss a movement/project/initiative you would like to start/participate in within your chapter or community and how you plan on doing it? 18 Fraternal Values Summit 2015 Post-Test & evaluation Circle the Appropriate Rating: 1 = Strongly Disagree and 5 = Strongly Agree I feel responsibly connected to the community that we live in. 1 2 3 4 5 Comments_____________________________________________________________________ I am confident in my ability to set goals and achieve them. 1 2 3 4 5 Comments_____________________________________________________________________ I understand my role/position within my chapter/council and am confident I can fulfill my responsibilities. 1 2 3 4 5 Comments_____________________________________________________________________ I am not worried about my leadership responsibilities getting in the way of my ability to live life in a way that is healthy and meaningful to me. 1 2 3 4 5 Comments_____________________________________________________________________ I am aware of the difference in thoughts, values, and actions within the Fraternity and Sorority Community. 1 2 3 4 5 Comments_____________________________________________________________________ I appreciate the difference in thoughts, values, and actions within the Fraternity and Sorority Community. 1 2 3 4 5 Comments_____________________________________________________________________ When faced with situations I don’t understand I look at them with: a. Suspicion b. Tolerance c. Disinterest e. Interest f. None of the above 19 List up to 5 departments/programs at SJSU that support student success, wellness, and/or community: ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ Briefly describe your knowledge of the four fraternity/sorority councils. __________ __________ __________ __________ Name topics covered by the Greek Management Manual/Greek Policy and describe your overall level of understanding those policies: Briefly outline your knowledge of the purpose and programs of the Student Involvement. Please discuss a movement/project/initiative you would like to start/participate in within your chapter or community and how you plan on doing it? A) EXPECTATIONS Expectations for learning and conduct were clear 1 2 3 4 5 Comments_____________________________________________________________________ B) ACCOMMODATIONS Food 1 2 3 4 5 Location 1 2 3 4 5 Comments_____________________________________________________________________ C) EDUCATIONAL SESSIONS/ACTIVITIES Your Always Wearing Letters Video and Discussion (Friday) 1 2 3 4 5 Comments_____________________________________________________________________________ 20 What’s my Leadership Style? (Friday) 1 2 3 4 5 Comments______________________________________________________________________________ Lost Greek Generation (Saturday) 1 2 3 4 5 Comments______________________________________________________________________________ Privilege Walk Session (Saturday) 1 2 3 4 5 Comments______________________________________________________________________________ The FASL Way (Saturday) 1 2 3 4 5 Comments______________________________________________________________________________ Trust Walk Session (Saturday) 1 2 3 4 5 Comments______________________________________________________________________________ Deference Line-up (Saturday) 1 2 3 4 5 Comments______________________________________________________________________________ Letter Swap (Saturday) 1 2 3 4 5 Comments______________________________________________________________________________ 21 Bringing It Back Home Session (Sunday) 1 2 3 4 5 Comments_____________________________________________________________________ Policy Time (Sunday) 1 2 3 4 5 Comments_____________________________________________________________________ Yarn Maze (Sunday) 1 2 3 4 5 Comments_____________________________________________________________________ E) FEEDBACK The 3 most valuable things I learned this weekend are: 1. 2. 3. What did you like best about the Fraternal Values Summit? What would you change for next year? Additional Comments: Overall Fraternal Values Summit Experience 1 2 3 4 5 22 Appendix 2: Hawaii Frosh Orientation 2015 Assessment Data Program Logistics Student Application process to SJSU 4.25 Communication during admissions process 5.00 Communication before arriving to Frosh Orientation 4.75 Registration process for Frosh Orientation 4.50 Check-In 4.40 Location 4.88 Date/Time 4.44 Quality of meals/food 4.44 Quantity of meals/food 4.67 *Rating Scale: Poor = 1 |Fair = 1 | Average = 3 | Good = 4 | Excellent = 5 Parent/Family 4.67 4.50 4.17 4.33 4.88 4.50 4.63 4.63 4.63 Overall Impressions Student Student Orientation Staff 4.89 Professional Orientation Staff 4.78 Orientation Kick-Off/Welcome 4.67 Get Connected 4.44 University Life 101 4.56 Spartan to Spartan 4.44 Advising Overview 4.56 University Resources 4.22 Student Alumni Panel 4.44 Testing EPT/ELM (if applicable) 4.67 Virtual Tour 4.20 Spartan Bookstore 4.40 *Rating Scale: Poor = 1 |Fair = 1 | Average = 3 | Good = 4 | Excellent = 5 Parent/Family 4.75 4.63 4.50 4.57 4.43 4.71 4.38 4.50 4.63 --4.33 4.00 Program Outcomes Student Parent/Family Pre Post Diff Pre Post Sense of the purpose of higher education and the mission of SJSU Adequate information about academic policies, procedures, requirements 5.00 4.67 -0.33 4.40 4.63 0.23 3.50 4.78 1.28 4.0 4.75 0.75 Understanding of student responsibilities at SJSU 4.00 5.00 1.00 4.00 4.63 0.63 Connection to other new students at SJSU 2.50 4.22 1.72 4.00 4.63 0.63 Sufficient information about availability of services and programs 3.00 4.78 1.78 4.00 4.75 0.75 Opportunity to interact with staff and students 4.00 4.67 0.67 4.33 4.88 0.55 23 Diff Opportunity to have meaningful discussions w/ staff and students 3.50 4.44 0.94 4.50 4.88 0.38 Tools to navigate SJSU in order for student success at SJSU 3.00 4.67 1.67 4.50 4.88 *Rating Scale: Strongly Disagree = 1 |Disagree = 1 | Neither Agree/Disagree = 3 | Agree = 4 | Strongly Agree = 5 0.38 Advising Outcomes (Students Only) Student Post 4.78 Pre Difference Understanding of General Education (GE) 3.5 Requirements 1.28 Understanding of academic policies and procedures 3.5 4.67 1.17 Understanding of course registration process 3.5 4.67 1.17 Understanding of what courses needed 2.0 4.22 2.22 Understanding of how to plan course schedule 2.0 4.33 2.33 Understanding of how to register for courses 2.0 4.67 2.67 Overall information received is informative 2.5 4.67 2.17 *Rating Scale: Strongly Disagree = 1 |Disagree = 1 | Neither Agree/Disagree = 3 | Agree = 4 | Strongly Agree = 5 Date Preferences for Frosh Orientation Last weekend in April 1st weekend in May 2nd weekend in May 3rd weekend in May 4th weekend in May 5th weekend in May 1st weekend in June *total percentages not equal to 100% due to round off Student Parent/Family 24% 18% 12% 18% 6% 6% 18% Student Parent/Family 67% 22% -11% --11% 9% 18% 27% --9% 36% Day of the Week Preferences for Frosh Orientation Friday – Saturday Saturday – Sunday Sunday – Monday Monday – Tuesday Tuesday – Wednesday Wednesday – Thursday Thursday – Friday *total percentages do not equal to 100% due to round off 42% 33% --17% 17% 17% Open Ended Questions Reasons for choosing SJSU (Students Only) 24 Location X X X Affordability/Cost X Atmosphere/Sense of belonging X People X Family Diversity Weather Leaving Hawaii Student Life Animation Program Would absence of Hawaii Orientation affect decision to attend SJSU? Student Parent/Family No X No X o But would have been o Because student loves SJSU inconvenient o But would have been expensive Probably Not X Possibly (due to cost) Possibly X Yes Yes X Liked Most – largest commented categories Student Interactions X X X X Student leaders X X X Alumni Panel X Welcoming feelings Casual/informal setting Staff Informative Liked Least – largest commented categories Student Nothing X X X Too much elaboration Resources (hard to stay awake) Food EPT/ELM Testing Parent/Family Interaction with staff (students and staff) X X X Important topics covered X Informative Staff helping students Food Parent/Family Nothing X Repetition Long Lateness of Friday night Suggestions Student Parent/Family 25 Less talking Summer schedule (not during school) Follow program time More breaks More fun activities Separate orientation for non- first gen students Orientation after high school classes Shorten orientation Provide handouts of slides and contact info list Hold Orientation on different islands *Both Pre-Assessment and Post-Assessment Surveys were designed via SurveyMonkey.com and distributed to students and family members on paper. 26 Appendix 3: Recognized Student Organization Data (2006-present) Spring 2015 Fall 2014 Spring 2014 Fall 2013 Spring 2013 Fall 2012 Spring 2012 Fall 2011 Spring 2011 Fall 2010 Spring 2010 Fall 2009 Spring 2009 Fall 2008 Spring 2008 Fall 2007 Spring 2007 Fall 2006 Total Annual % New RSO Change RSO Total AH Total CR Total CL Total FS Total SP 442 5.20% 41 180 66 29 49 118 401 46 158 63 27 47 106 420 7.40% 32 388 42 149 63 32 50 94 391 2.40% 48 154 84 26 48 78 343 29 141 74 25 45 58 382 6.70% 29 171 83 30 40 58 353 358 5.90% 14 155 63 22 43 75 351 47 141 66 23 42 79 338 6.30% 29 315 60 135 53 19 39 69 318 14.40% 21 139 55 18 35 71 278 38 278 59.80% 112 51 19 38 58 244 174 174 77 27 17 15 38 AH – Academic/Honorary CR – Cultural/Religious CL – Club Sports FS – Fraternity/Sorority SP – Special Interest 27 Appendix 4: UNVS 96E: Leadership & Change Syllabus (2015) UNVS 96E: Leadership and Change Course Syllabus, Spring 2015 Class Information: Course Title: UNVS 96E: Leadership and Change Date/Time: Tuesdays 4:30-7:15pm Location: Sweeney Hall 312 Instructor: Jackie Gardner Leadership Development Coordinator, Student Involvement Office Hours: By appointment - please call or email: Office phone: 408.924.5963 Office email: jacqueline.gardner@sjsu.edu Office location: Clark Hall #140 Reading Materials: The Student Leadership Challenge: Second Edition By: James Kouzes & Barry Posner COURSE DESCRIPTION This class is designed for students who have been selected to serve as orientation staff for San José State University. Through lectures, exercises, group projects and readings, students will learn the theoretical and practical aspects of leadership. Students will receive training in university policies and procedures and other skill building areas pertinent to their role as student orientation staff. They will also have an opportunity to develop a thorough working knowledge of the resources and services available to new students. Material utilized in the classroom will be applicable to the students’ leadership experiences. COURSE OBJECTIVES To examine theoretical perspectives and applications of student leadership; To strengthen existing skills and develop new skills in leadership; To prepare class members for their role in various student leadership positions and beyond To develop an awareness of and sensitivity to diverse populations and leadership styles; To utilize theories and concepts learned in class and apply them to practical aspects of their collegiate experience. 28 Expectations Arrive promptly Be prepared Use active listening skills Be respectful of presenters Stay positive Be present REQUIRED TEXTS & MATERIALS: 1) The Student Leadership Challenge: Second Edition By: James Kouzes & Barry Posner 2) Participation in Canvas, which carries all course content and discussion boards 3) Personal calendar/date book (Can be purchased at the Spartan Bookstore) 4) SJSU email account that you check regularly. Will be used for the official class/staff email distribution list COURSE REQUIREMENTS Responsibility - Students are responsible for all materials presented including lectures, films, slides, guest speakers, panel presentations, projects and all assigned readings. In addition, students are responsible for bringing proper materials to each class. Attendance/Participation - This course is heavily experiential and interactive. Therefore, attendance and participation in each class is imperative. The success of the course and the benefits students receive depend on the experiences and opportunities provided during class. Students are expected to have completed the assigned reading and assignments before class and participate in class discussion. Please arrive on time, class begins at 4:30pm. If a student misses any part of class/training, he/she is expected to notify the instructor of the absence ahead of time, at least 24 hours in advance. It is the student’s responsibility to pick up homework assignments and the information covered in class before the next class session. At any time the instructor has the prerogative to evaluate a staff member’s performance and ask that person to step down from his/her position, and withdraw him/her from the class, if it is deemed necessary. Assignments - Students will be asked to complete various types of assignments aimed at learning/applying course material. 1. Reading Reflections/Discussion Questions– Reading assignments will be assigned on a weekly basis. Prior to class (by 12pm every Tuesday), students must read the assignment and complete a reflection posted to Canvas, as well as respond to one reflection posted by classmates. Assignments help evaluate the student’s comprehension of the material. This practice is also a good method for students to pick out the most relevant parts of the reading to keep for quick 29 reference. Reflections do NOT summarize even; rather they should answer the questions: What? So what? Now what? An ideal reflection would demonstrate contextual understanding of an experience, reflect on its significance, and discuss future applications of the knowledge gained. 2. Leadership in the News- Your job is to find an article from a reputable news source that shows an example of leadership (good or bad) in the world. This article must be recent, within 3 months. You will sign up for a date in class to present on your article. The presentation (15-20 mins) must include a summary and at least three discussion questions. You should provide your audience with a copy of the article. You must also turn in a two(2) page summary and reflection on the article. 2. Papers – Throughout the semester you will be asked to complete three papers aimed at creating in-depth understanding of the course material. Each of these papers must be typed, 12-point font, one inch margins three to five pages, double-spaced. There will be no make up. Lifeline of Leadership In order to know where you are going on your leadership journey, it is important to know where you came from. In the Lifeline of Leadership Reflection paper you are asked to explore, define, and reflect on your past leadership experiences, both in college and out of college. Explore: Where did your leadership come from? Who motivated you to seek a life of leadership? What specific events encouraged you to step up and take the lead? Where did your leadership experience start at SJSU? Define: What does the term "leadership" mean to you? Based on your life experiences to this point, what is your personal philosophy of leadership? What do you hope to learn about yourself and your abilities this semester as a leader? My Leadership Platform Over the past semester you have learned about many facets of leadership. You have learned how certain leadership theories guide practice, gotten a chance to grow your leadership skills through a presentation and taken a look back on your own journey and how you got here. This course has allowed you to explore and define leadership from many different angles and through different lenses. This platform is the capstone of your experience. A person’s platform is what they stand for or believe based on experiences they have had. As you are aware, many leaders have platforms including politicians, teachers, athletes, and musicians. 30 In this reflection you are asked to state, analyze and discuss your leadership platform including what you believe in, value, are passionate about and how your leadership skills have changed and/or remained the same this semester. Define: What is your personal leadership philosophy and/or definition? How has this changed over the past semester? What specific parts of The Student Leadership Challenge or additional resources/theories have guided your practice as a leader this semester? Explore: Where are you “right now” in terms of your own personal leadership? What have you learned from this experience so far this semester? What are you passionate about getting involved in or taking away from this course? How will you change your student organization or leadership path after this course? What have you learned about yourself this semester? How will you continue to lead at SJSU? 3. Leadership Development and Skills Training Presentation – This project will require your group to present one of the five Student Leadership Tenants to the new orientation leaders. Your group will be responsible for highlighting the content and meaning of the specific portion of the Student Leadership Challenge and how it connects to their orientation role and pertains to incoming students and families. Along with your presentation, your group must provide one handout (40 copies) that outlines your presentation and summarizes key information. On the assigned date, your group will give a presentation and help teach the new orientation leaders (60 minutes). Your presentation must include at least one activity and should connect to the SJSU orientation experience. CRITERIA FOR ORAL PRESENTATIONS: Your group will be graded based on presentation of resource topic. Presentations are designed to help you develop your analytical and presentation skills to help better prepare you for your role as a student leader and beyond your time here at SJSU. Presentations will be announced in advance. Students will be evaluated as a group on the following criteria: Technical Explanation: Understanding of topic Oral Presentation: Preparation, Effectiveness of presentation, Group cooperation Professionalism: Appearance, language, attitude 3. One-on-One meetings – This assignment requires each student to schedule and complete one-on-one meetings. These meetings are required but it is recommended that all students check-in as much as needed. You will bring a two (2) page reflection with your thoughts on the 31 class and your growth up until that point. This will help provide feedback for the next year’s course as well as a way for the professor to assess where you are in terms of content. 4. Exams- There will be two exams (a midterm and final) during the semester covering reading assignments and/or materials covered in class/small group discussion sessions. 5. Awareness Assignments (Extra Credit)- You will have the opportunity to opt-in on several optional training opportunities. These short training opportunities will better prepare you for your role as a student leader and student mentor of our Spartan community, along with learning tools and resources that SJSU offers to help better support our student community. You will be expected to attend the entire training and write a 2 page reflection assignment of your experience and how you will use the training and tools to enhance your experience and better support your fellow peers at SJSU. Each training is worth 10 points and you can earn up to 30 points. Trainings will be held on every Friday from 2pm-5pm in Clark Hall #140 beginning March 7th -21st. Papers are due the Monday following the training to receive credit. Late Assignments – Late assignments will be accepted up to one week after the assignment is due, and assessed a mandatory 10% deduction in points for each day the assignment is late. After one week, late assignments will not be accepted. In order to receive credit and maintain status as an Orientation Staff member, students must complete the course requirements stated above and receive the grade of B or better. If the course requirements are not met according to the point criteria and your agreement, your employment will be terminated. Point System - Grades will be determined on a 1000-point system. You may review the points you have earned at any point during the semester by meeting with the instructor outside of class. Orientation Leader Point Breakdown: Reading Reflections (11 @ 20 points each) 220 Department Project/Presentation 100 Leadership in the News 30 Lifeline of Leadership Paper 100 My Leadership Platform 200 One-on-One Meetings with Reflections (2 @ 10 points each) 20 Participation and Discussion 20 Midterm 110 Final Exam 200 ____________________________________________________________ 32 Total Points: 1000 Extra Credit: Awareness Training Assignments 10 points ea. up to: GRADING SCALE Final grades will be determined as follows: Points Grade Points Grade 1000 – 970 A+ 969 – 930 A 769 – 730 929 – 900 A729 – 700 899 – 870 B+ 699– 670 869 – 830 B 669 – 630 829 – 800 B629 – 600 799 – 770 C+ 599 – Below 30 C CD+ D DF ACADEMIC INTEGRITY Your own commitment to learning, as evidenced by your enrollment at San Jose State University, and the University’s Academic Integrity Policy requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the Office of Student Conduct and Ethical Development. The policy can be found at (http://sa.sjsu.edu/download/judicial_affairs/Academic_Integrity_Policy_S07-2.pdf ). ACCOMMODATIONS If you need course adaptations or accommodations because of a disability, or if you need special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 requires that students with disabilities requesting accommodations must register with AEC to establish a record of their disability. COURSE TIMELINE: (Please note that the course calendar is “subject to change with fair notice”) *All assignments are due on the dates as listed. 33 Appendix 5: UNVS 199: Orientation Leadership Studies Syllabus (2015) Student Involvement UNVS 199: Orientation Leadership Studies Course Syllabus, Spring 2015 Class Information: Course Title: UNVS 199: Orientation Leadership Studies Date/Time: Tuesdays 4:30-7:15pm Location: Sweeney Hall 413 Instructor: Mariaelena Marcano Assistant Director for Transition & Success, Student Involvement Office Hours: By appointment - please call or email: Office phone: 408.924.5962 Office email: mariaelena.marcano@sjsu.edu Office location: Clark Hall #140 Reading Materials: The Student Leadership Challenge: Second Edition By: James Kouzes & Barry Posner Choosing Civility (Provided) Speak UP! (Provided) COURSE DESCRIPTION This class is designed for students who have been selected to serve as orientation staff for San José State University. Through lectures, exercises, group projects and readings, students will learn the theoretical and practical aspects of leadership. Students will receive training in university policies and procedures and other skill building areas pertinent to their role as student orientation staff. They will also have an opportunity to develop a thorough working knowledge of the resources and services available to new students. Material utilized in the classroom will be applicable to the students’ leadership experiences. COURSE OBJECTIVES 1. To examine theoretical perspectives and applications of student leadership; 2. To strengthen existing skills and develop new skills in leadership; 3. To examine the various transition issues that new students and parents experience; 34 4. To prepare class members for their role in working with new students during the Frosh Orientation program; 5. To acquire thorough knowledge of the resources and services available to new students, including university programs, academic requirements, policies, and procedures, and the physical layout of the campus; 6. To develop an awareness of and sensitivity to the diverse makeup of the university; 7. To utilize theories and concepts learned in class and apply them to practical aspects of the orientation staff position. Expectations Arrive promptly Be prepared Use active listening skills Be respectful of presenters Stay positive Be present REQUIRED TEXTS & MATERIALS: 1) The Student Leadership Challenge: Second Edition By: James Kouzes & Barry Posner 2) Participation in Canvas, which carries all course content and discussion boards 3) Personal calendar/date book (Can be purchased at the Spartan Bookstore) 4) SJSU email account that you check regularly. Will be used for the official class/staff email distribution list COURSE REQUIREMENTS Responsibility - Students are responsible for all materials presented including lectures, films, slides, guest speakers, panel presentations, projects and all assigned readings. In addition, students are responsible for bringing proper materials to each class. Attendance/Participation - This course is heavily experiential and interactive. Therefore, attendance and participation in each class is imperative. The success of the course and the benefits students receive depend on the experiences and opportunities provided during class. Students are expected to have completed the assigned reading and assignments before class and participate in class discussion. Please arrive on time, class begins at 4:30pm. If a student misses any part of class/training, he/she is expected to notify the instructor of the absence ahead of time, at least 24 hours in advance. It is the student’s responsibility to pick up homework assignments and the information covered in class before the next class session. At any time the instructor has the prerogative to evaluate a staff member’s performance and ask that person to step down from his/her position, and withdraw him/her from the class, if it is deemed necessary. 35 Assignments - Students will be asked to complete various types of assignments aimed at learning/applying course material. Weekly Quizzes- Information presented each week is important for you to retain for your position. To test your knowledge, there will be a short quiz during each class, covering material from the week before. There will be no make up quizzes. New Student EventsAdmitted Spartan Day (Saturday, April 11th ) Students must volunteer at Admitted Spartan Day, on Saturday, April 11th as campus tour guides. On this day, you will be interacting with students that will be attending orientation this year. In order to accomplish this task effectively, you will need to sign up to shadow campus tours, per the requirement and availability of the Student Outreach and Recruitment office (SOAR). Details about how to sign up will be provided to you. Knowledge gained from this experience will help you put the finishing touches on the Prospective Student Reflection. There will be no make up. Transfer Orientation Students must serve as a volunteer for one of the spring Transfer Orientations. Sara Calhoun will be signing up volunteers and you are responsible for attending on that date. There will be no make up. Reading Reflections/Discussion Questions– Reading assignments will be assigned on a weekly basis. Prior to class (by 12pm every Monday), students must read the assignment and complete a series of discussion questions posted to Canvas, as well as respond to discussion posted by classmates. Assignments help evaluate the student’s comprehension of the material. This practice is also a good method for students to pick out the most relevant parts of the reading to keep for quick reference. Papers – Throughout the semester you will be asked to complete three papers aimed at creating in-depth understanding of the course material. Each of these papers must be typed, three to five pages, double-spaced. Details of the assignments with specific rubrics will be provided at least one month prior to their due date. There will be no make up. Leadership Reflection In the Leadership Reflection you will be asked to reflect on your experience at the OL Retreat, 36 your strengths and future growth areas as a leader on campus. Prospective Student Reflection In the Prospective Student Reflection you will be asked to reflect on the prospective student process based on your participation in the SOAR campus tour and Admitted Spartan Day while incorporating class reading materials and theory. Advising Assignment In the Advising assignment you will be asked to apply knowledge of SJSU specific academic advising scenarios as well as compile an academic plan toward graduation. Department Project/Presentation – This project will require your group to investigate one of the resource departments at our university. Your group will be responsible for highlighting the services this department offers as it pertains to incoming students. Along with your presentation, your group must provide one handout (40 copies) that outlines your presentation and summarizes key information about this department. On the assigned date, your group will give a presentation about what you learned (15 minutes). Part of your score for this assignment will include an ice-breaker that your group will lead prior to your presentation, highlighting your group’s facilitation skills (10-15 minutes). You will also be asked to provide 1 copy of written directions for your ice-breaker to the instructor and digital word doc via email to: Mariaelena.marcano@sjsu.edu. CRITERIA FOR ORAL PRESENTATIONS: Your group will be graded based on presentation of resource topic. Presentations are designed to help you develop your analytical and presentation skills to help better prepare you for your role as an Orientation Leader. Presentations will be announced in advance. Students will be evaluated as a group on the following criteria: Technical Explanation: Understanding of topic Oral Presentation: Preparation, Effectiveness of presentation, Group cooperation Professionalism: Appearance, language, attitude One-on-One meetings – This assignment requires each student to schedule and complete oneon-one meetings. These meetings are required but it is recommended that all staff check-in with each other as much as needed. All Orientation Staff with Assistant Director 15 mins after Spring Break All Orientation Leaders with respective Team Leader 15 mins before Spring Break 37 Exams- There will be two exams (a midterm and final) during the semester covering reading assignments and/or materials covered in class/small group discussion sessions. Awareness Assignments- You will have the opportunity to opt-in on several optional training opportunities. These short training opportunities will better prepare you for your role as an Orientation Leader and student mentor of our Spartan community, along with learning tools and resources that SJSU offers to help better support our student community. You will be expected to attend the entire training and write a 2 page reflection assignment of your experience and how you will use the training and tools to enhance your experience and better support your fellow peers at SJSU. Each training is worth 10 points and you can earn up to 30 points. Trainings will be held on every Friday from 2pm-5pm in Clark Hall #140 beginning March 6th -20th. Papers are due the Monday following the training to receive credit (Clark Hall #140). Late Assignments – Late assignments will be accepted up to one week after the assignment is due, and assessed a mandatory 10% deduction in points for each day the assignment is late. After one week, late assignments will not be accepted. In order to receive credit and maintain status as an Orientation Staff member, students must complete the course requirements stated above and receive the grade of B or better. If the course requirements are not met according to the point criteria and your agreement, your employment will be terminated. Point System - Grades will be determined on a 1000-point system. You may review the points you have earned at any point during the semester by meeting with the instructor outside of class. Orientation Leader Point Breakdown: Weekly Quizzes (11 @ 10 points each) 110 Reading Reflections (14 @ 10 points each) 140 Department Project/Presentation 50 Career Center Assignment 30 Transfer Orientation Participation 50 Admitted Spartan Day Participation 50 Leadership Reflection Paper 100 Prospective Student Reflection 100 Advising Assignment 100 One-on-One Meetings (2 @ 20 points each) 40 Midterm 115 38 Final Exam 115 ____________________________________________________________ Total Points: 1000 Extra Credit: Awareness Training Assignments 10 points ea. up to: GRADING SCALE Final grades will be determined as follows: Points Grade Points Grade 1000 – 970 A+ 969 – 930 A 769 – 730 929 – 900 A729 – 700 899 – 870 B+ 699– 670 869 – 830 B 669 – 630 829 – 800 B629 – 600 799 – 770 C+ 599 – Below 30 C CD+ D DF ACADEMIC INTEGRITY Your own commitment to learning, as evidenced by your enrollment at San Jose State University, and the University’s Academic Integrity Policy requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the Office of Student Conduct and Ethical Development. The policy can be found at (http://sa.sjsu.edu/download/judicial_affairs/Academic_Integrity_Policy_S07-2.pdf ). ACCOMMODATIONS If you need course adaptations or accommodations because of a disability, or if you need special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 requires that students with disabilities requesting accommodations must register with AEC to establish a record of their disability. COURSE TIMELINE: (Please note that the course calendar is “subject to change with fair notice”) *All assignments are due on the dates as listed. 39