2010-2011 Student Involvement Assessment Report Division of Student Affairs Department Person(s) Submitting Report Date Director Signature Student Involvement – Fraternity and Sorority Life Blake Balajadia, Assistant Director 9/19/11 Richard C. Kelley, Director of Student Involvement Please list department learning outcomes Learning Outcome #1 Learning Outcome #2 Learning Outcome #3 Learning Outcome #4 Learning Outcome #5 Learning Outcome #6 Communication Reasoning Leadership Individual Responsibility Social Responsibility University Responsibility For Spring 2011, please indicate which learning outcomes were the focus of data collection, type(s) of assessment was/were utilized, and results. Was data collected in Spring 11? (yes/no) Type(s) of assessment utilized (rubric, survey, test, focus group, employee evaluation, etc) Findings (how many students participated in assessment, most significant findings, summary of themes and/or actual data if available) 1:Communication Yes Written Assessment (Pre and Post Assessment) and Surveys Fraternal Values Summit: 96% of attendees strongly believed they gained communication skills from the retreat. 2: Reasoning Yes Written Assessment (Pre and Post Assessment) and Surveys Fraternal Values Summit: 89.3% of attendees strongly believed they gained reasoning skills from the retreat. 3: Leadership Yes Written Assessment (Pre and Post Assessment) and Surveys Fraternal Values Summit: 92% of attendees strongly believed they gained leadership skills from the retreat. 4: Individual Responsibility Yes Written Assessment (Pre and Post Assessment) and Surveys Fraternal Values Summit: 97.3% of attendees strongly believed they gained individual responsibility skills from the retreat. 5: Social Responsibility Yes Written Assessment (Pre and Post Assessment) and Surveys Fraternal Values Summit: 97.3% of attendees strongly believed they gained social responsibility skills from the retreat. 6: University Responsibility Yes Written Assessment (Pre and Post Assessment) and Surveys Fraternal Values Summit: 92% of attendees strongly believed they gained university responsibility skills from the retreat. L.O. # For Spring 2011, please indicate if findings noted above were discussed and/or what actions have been taken in response to the findings. L.O. # How were findings analyzed? (statistical analysis, generation of common themes, benchmarked with previous data) How were findings communicated to your staff? (staff meeting, retreat, email, etc) Actions taken as a result of findings (revised training, revised curriculum for workshops, revised materials, development of a new instrument, revised instrument, etc) 1:Communication Statistical analysis, tracking of qualitative remarks, and generation of common themes Statistical analysis, tracking of qualitative remarks, and generation of common themes Statistical analysis, tracking of qualitative remarks, and generation of common themes Statistical analysis, tracking of qualitative remarks, and generation of common themes Statistical analysis, tracking of qualitative remarks, and generation of common themes Statistical analysis, tracking of qualitative remarks, and generation of common themes FASL Team Meetings, Committee Planning Meetings FASL Team Meetings, Committee Planning Meetings Revised curriculum to include role playing where leaders are asked to present scenarios both written and orally, peerassessment of skills improvement Exploring the use of case studies and discussions in officer-specific workgroups throughout the course of the year Revision of instrument to more properly/realistically assess specific leadership developmental outcomes FASL Team Meetings, Committee Planning Meetings Addition of multimedia components that aid in values discussion. Exploration of stress management curriculum FASL Team Meetings, Committee Planning Meetings Exploring allowing more time and adjusting format for cross council interaction, hosting discussions on social justice to continue throughout year Create new materials that help plot leader academic progress. Inviting University guest speakers to the retreat/officer meetings. 2: Reasoning 3: Leadership 4: Individual Responsibility 5: Social Responsibility 6: University Responsibility FASL Team Meetings, Committee Planning Meetings FASL Team Meetings, Committee Planning Meetings Based on your assessment experience in 2010-11, what changes (if any) do you plan to make for 2011-12 related to learning outcomes? (instrument, analysis, communication to staff, etc) FASL plans to develop more learning outcomes assessment instruments to capture the breadth of what is offered to students (advising, leader cohorts, program consultations, overall services, etc). For 2010-11, please indicate any satisfaction assessments that were completed for your department. Date and type of assessment (survey, focus group, etc) What areas were assessed related to satisfaction? (services, service hours, customer service, etc. Findings (# of students who responded, response rate, summary of themes, etc) None We look forward to developing instruments for use at the end of this semester For 2010-11, please indicate any other assessment activities that took place in your department (usage, demographics, event participation, etc). None 2010-2011 Student Involvement Assessment Report Division of Student Affairs Department Sub-Unit Person(s) Submitting Report Date Director Signature Student Involvement – Orientation and Transition Emily Bauer, Associate Director 9/16/2011 Richard C. Kelley, Director of Student Involvement Please list department learning outcomes (add addl rows if needed) Learning Outcome #1 Learning Outcome #2 Learning Outcome #3 Learning Outcome #4 Learning Outcome #5 Learning Outcome #6 Communication Reasoning Leadership Individual Responsibility Social Responsibility University Responsibility For Fall 2010, please indicate which learning outcomes were the focus of data collection, type(s) of assessment was/were utilized, and results. L.O. # Was data collected in Fall 09? (yes/no) Type(s) of assessment utilized (rubric, survey, test, focus group, employee evaluations,, etc) Orientation surveys, Staff interviews 1 Y 2 Y Orientation surveys 3 Y Staff interviews, Findings (how many students participated in assessment, most significant findings, summary of themes and/or actual data if available) Orientation data remained consistent with past findings See further Orientation highlights below. Student staff selection= 130 (up from 86) applications received, 122 group interviews, 72 individual interviews, 35 Orientation Leaders hired. Overall staff selection shows higher scores and a bigger pool. Distinction of confidence in communication skills for hired student leaders. Parents and students responded that they felt comfortable navigating the University in various ways (3.98/5students and 4.32/5-parents. See further Orientation highlights below. Same as above (#1) 4 Y Orientation surveys, Staff applications, FWD evals 5 Y Orientation surveys 6 Y Orientation surveys, Staff application essays, FWD evals Parents reported an average score of responsibility awareness of 4.31/5. See further Orientation highlights below. Number of staff applications is best ever. OAT focus on success and readiness for position. Continuation of interest sessions to disseminate detailed information about program and commitments. Fall Welcome Days attendees reported being aware of appropriate resources. (see attached). Students and parents reported an understanding of all elements of an SJSU education of 4.00/5- students and 4.17/5- parents; this includes becoming a responsible citizen. See further Orientation highlights below. Students and parents reported an understanding of all elements of University requirements and corresponding responsibility of 3.93/5students and 4.31/5- parents; this includes becoming a part of the SJSU community. See further Orientation highlights below. Student leader interviews had theme of wanting to give back to the University and build community on campus. Fall Welcome Days attendance riseover 8,000 student interactions. Departments reported record attendance and engagement. Fall Welcome Days attendees reported feeling welcome on campus. (see attached). For Fall 2010, please indicate if findings noted above were discussed in your department and/or what actions have been taken in response to the findings. L.O. # How were findings analyzed? (statistical analysis, generation of common themes, benchmarked with previous data) How were findings communicated to staff in your department? (staff meeting, retreat, email, etc) Actions taken as a result of findings (revised training, revised curriculum for workshops, revised materials, development of a new instrument, revised instrument, etc) 1 Statistical analysis and comparative data from past. Interview scores Staff meeting, OTeam meeting 2 Statistical analysis and comparative data from past. Staff meeting, OTeam meeting 3 Selection process scores, individual reflections Staff meeting, OTeam meeting 4 Statistical analysis and comparative data from past. Applications, Interview process Email, staff meeting 5 Statistical analysis and comparative data from past. Statistical analysis and comparative data from past. Applications, Interview scores, Staff meeting, OTeam meeting 6 Staff meeting, OTeam meeting Keep recruitment strategies for 2010- increased word of mouth and use of past leaders to pass on a legacy of leadership. Leaders that communicated well had higher interview scores and were more likely to get hired. We turned away over 80 leaders. Updating of printed materials and website to clarify strategies for success in Next Steps/matriculation process. New online and print resources identified including parent website or portal with this information for 2012. Update of SPARTA Leader position, selection and training. Leadership module updated for UNVS 199. Updated website and Nextsteps text to further clarify importance of reading materials and following through with all responsibilities. Separately, the number of quality applicants increased again this year. It was truly record-breaking! Continuation of Eco-Service portion of SPARTA Camp. Continuation of SPARTA Camp program with AS Rec Connect. Initiative focuses on connecting new students to campus/becoming an active member of the University. For Spring 2011, please indicate which learning outcomes were the focus of data collection, type(s) of assessment was/were utilized, and results. L.O. # 1 Was data collected in Spring 10? (yes/no) Y Type(s) of assessment utilized (rubric, survey, test, focus group, employee evaluation, etc) Entire class grades Findings (how many students participated in assessment, most significant findings, summary of themes and/or actual data if available) 100% of class received a B or higher in UNVS 199 course. 2 Y Weekly Scenario Practice and Debrief 3 Y 4 Y Specific Leadership follow up in 1:1 meetings Leadership specific assignments and reflection 5 Y In-Depth discussion on social justice issues 6 Y In-Depth exploration of University resources and characteristics of positive University role modeling Students were able to critically apply what was learned in class reading and discussion in weekly scenario practice. ID of personal goals used to help each leader identify areas of focus. Student growth was observed. Personal reflection papers showed increased empathy for transition experiences as well as the OL role/responsibility in assisting with this. 100% of students reviewed the Speak Up material provided by the Southern Poverty Law Center and signed an individual pledge to speak out against everyday bigotry. Weekly reflections, quizzes and tests showed basic understanding of campus resources and awareness of the importance of being a role model for the University. For Spring 2011, please indicate if findings noted above were discussed in your department and/or what actions have been taken in response to the findings. L.O. # How were findings analyzed? (statistical analysis, generation of common themes, benchmarked with previous data) Grades- UNVS 199 and overall GPA How were findings communicated to staff in your department? (staff meeting, retreat, email, etc) Actions taken as a result of findings (revised training, revised curriculum for workshops, revised materials, development of a new instrument, revised instrument, etc) Staff meeting 2 Grades Staff meeting 3 Grades Staff meeting 4 Grades Staff meeting 5 Grades Group discussion, staff meeting Identification of students that may be struggling coinciding with individual interventions. Identification of assignment quality issues. In-class follow-up when needed. Individual interventions as needed. Individual advising and tracking with Orientation Coordinator. One staff member released prior to the semester due to fall grades. Staff use of Speak Up material. 1 6 Grades, common themes Group discussion, staff meeting Campus Tour training, Admitted Spartan Day and Transfer Orientation were kept in the curriculum for students leaders. This is the second year for this. For Fall 2011, please indicate which learning outcomes will be the focus of data collection and what type(s) of data collection will be utilized. Will data be collected in Type of assessment utilized (rubric, survey, Fall 11? (yes/no) test, focus group, evaluations, etc) 4- Individual Yes SPARTA Camp analysis on the impact of Responsibility the program on student success at the University 6- University Yes Follow up the We are Sparta campaign with Responsibility some measure of engagement on campus. L.O. # Based on your assessment experience in 2010-11, what changes (if any) do you plan to make for 2011-12? (instrument, analysis, communication to staff, etc) Keep analyzing set outcomes for Orientation programs based on CAS standards and tie these with departmental outcomes. Keep using evaluation/survey method and campus/OTeam sharing of data. In-depth analysis of SPARTA Camp outcomes. For 2010-11, please indicate any satisfaction assessments that were completed for your department. Date and type of assessment (survey, focus group, etc) Summer 2010 Fall 2010 What areas were assessed related to satisfaction? (services, service hours, customer service, etc. Orientation Evals Fall Welcome Days Evals Findings (# of students who responded, response rate, summary of themes, etc) Partial satisfaction information (below) Partial satisfaction information (below) For 2010-11, please indicate any other assessment activities that took place in your department (usage, demographics, event participation, etc). Please see attached for program data summaries for this time period. Frosh Orientation 2010 Student Survey Highlights Overall Satisfaction: 94% responded that overall the student orientation staff was “excellent” or “good” 83% responded that overall the orientation program was “excellent” or “good” 68% of the students were pleased with the advising sessions Satisfaction – Day 1 activities – Group meetings (excellent + good ratings): 73% were satisfied with the “Get Connected” group meeting 72% were satisfied with the “Academic Advising & SJSU Requirements” group meeting 81% were satisfied with the “University Life 101” group meeting 78% were satisfied with the “Spartan to Spartan“ group meeting Special Interest Sessions: All special interest sessions had a greater than 50% satisfaction rate. The top 5 were the following: 79% satisfied – “Go Greek! Fraternity and Sorority Life at SJSU” 76% satisfied – “Expand your Horizons! SJSU Study Abroad Programs” 73% satisfied – “Spartan Shops: Food, Books, Computers and You!” 71% satisfied – “The Bursar’s Office Is Here To Help You” 70% satisfied – “University Library Tour” The following statements had a 70% or higher “agreement” response rate: I have a better sense of the purposes of higher education and the mission of SJSU I was provided with adequate information about SJSU academic policies, procedures, requirements, and programs I better understand my responsibilities as an undergraduate student at SJSU After attending Day One morning activities, I have a greater sense of connection to the SJSU campus. After attending Day One morning activities, I have a greater understanding of the value of diversity on SJSU’s campus I received sufficient information about the availability of services and programs I feel more familiar with the SJSU campus and surrounding community. During the program, I felt that I had opportunities to interact with faculty, staff, and continuing students During the program, I felt that I had opportunities to have meaningful discussions with my group leader and other frosh The program met its stated goals of helping new students to navigate SJSU, register for classes, and make the connections they need to be successful Other important results: 74% of the students attended orientation without their parents/guardians 90% responded that the orientation date that they attended was convenient for them 81% feel that they have a better understanding of the components of sexual consent after participating in University Life 101 Historical Data: Overall, the student orientation staff was “excellent” or “good” Semester Summer 10 Summer 09 Summer 08 Respondents 1403 2151 2793 Percent 94% 94% 92% Avg. 2116 93% Overall, the orientation program was “excellent” or “good” Semester Summer 10 Summer 09 Summer 08 Respondents 1403 2151 2793 Percent 83% 77% 74% Avg. 2116 77% Parent Survey Highlights Overall Satisfaction: 92% responded that overall the student orientation staff was “excellent” or “good” 92% responded that overall the orientation program was “excellent” or “good” Satisfaction – Day 1 activities (excellent + good ratings): 79% were satisfied with the check-in process 80% were satisfied with the “Orientation Kick-Off” program 82% were satisfied with the “Destination SJSU” program 71% were satisfied with the Resource Faire 56% were satisfied with lunch 89% were satisfied with the “Understanding SJSU” program 96% were satisfied with the Academic Advising overview 86% were satisfied with the “Successful Transitions” program 81% were satisfied with dinner 86% were satisfied with the Student Q & A panel Special Interest Sessions: All special interest sessions had a greater than 50% satisfaction rate. The top 6 were the following: 100% satisfied – “Students Love Eating Healthy” 90% satisfied – “A Sneak Peek: The Seminar Experience in Humanities Honors Program” 89% satisfied – “The Bursar’s Office is Here to Help You!” 89% satisfied – “Spartan Shops” 89% satisfied – “SJSU Financial Aid 101” 89% satisfied – “Career Center Services” The following statements had an 80% or higher “agreement” response rate: I have a better sense of the purposes of higher education and the mission of SJSU I was provided with adequate information about SJSU academic policies, procedures, requirements, and programs I better understand my student’s responsibilities as an undergraduate student at SJSU I received sufficient information about the availability of services and programs I feel more familiar with the SJSU campus and the surrounding community During the program, I felt that I had opportunities to interact with faculty, staff, and continuing students. Parents/guardians were provided with relevant information and activities The program met its stated goals of helping new students and parents to navigate SJSU, register for classes, and make the connections they need to be successful Other important results: 94% responded that the orientation date that they attended was convenient for them Combined Survey Highlights Program Events Student Mean Parent Mean Score Score Check-In Destination SJSU Resource Faire Orientation Kick-Off Getting Connected with SJSU/Understanding SJSU Advising Overview Special Interest Sessions 3.81 3.88 3.82 3.87 4.02 4.11 4.13 3.96 4.12 4.27 3.95 4.61 Student Mean Parent Mean Score Score A Sneak Peek Benefits of Educational Opportunity Program Career Center Services Club Sports at SJSU Expand your Horizons! SJSU Study Abroad Programs Students Love Eating Healthy SJSU Financial Aid 101 Spartan Shops The Hitchhiker’s Guide to Eating Healthy at SJSU Go Greek! Fraternity and Sorority Life at SJSU Got Worry? Involvement and Leadership Opportunities. Get Involved! Ingredients for Success as a Science Major Change It All: From Service to Scholarship University Housing Services University Library LGBT Center Stepping Into Academics Bursar’s Office is Here to Help You! Engineering Success 101 3.90 3.70 4.43 4.09 3.88 3.77 4.05 4.22 4.14 4.23 3.89 3.64 4.08 3.69 4.38 4.29 4.33 4.29 4.16 3.93 3.82 3.82 3.88 4.00 3.51 3.73 3.58 3.91 3.86 3.85 3.71 3.86 3.84 4.07 4.35 4.25 4.15 4.27 3.85 4.32 Group Meetings Group Meeting # 1 - Get Connected Understanding SJSU Group Meeting # 2 - Academic Advising & SJSU Requirements Academic Advising Overview Successful Transitions Group Meeting # 3 - University Life Skits Student Q&A Panel Group Meeting # 4 - Spartan to Spartan Evening Entertainment Academic Advising and Registration Meals Breakfast Lunch Dinner Student Mean Scores Parent Mean Scores 4.02 n/a 3.95 n/a 4.27 n/a n/a n/a 4.14 4.61 4.21 n/a n/a 4.07 4.27 n/a 3.89 3.83 n/a n/a Student Mean Score Parent Mean Score 3.81 3.53 3.84 N/A 3.59 4.11 Program Outcome Student Mean Score Parent/Family Mean Score I have a better sense of the purpose of higher education and the mission of SJSU 4.00 4.17 I was provided with adequate information about SJSU academic policies, procedures, requirements and programs 4.04 4.35 I better understand my student’s responsibilities as an undergraduate at SJSU n/a 4.31 I received sufficient information about the availability of services and programs 3.92 4.30 I feel more familiar with the SJSU campus and the surrounding community 3.91 4.17 During the program I felt that I had opportunities to interact with faculty, staff and continuing students 3.93 4.27 During the program I felt that I had opportunities to have meaningful discussions with my group leader and other Frosh 3.93 n/a After attending Day One morning activities, I feel more connected to other new students at SJSU. 3.90 n/a After attending Day One morning activities, I have a greater sense of connection to the SJSU campus. 3.94 n/a After attending Day One morning activities, I have a greater understanding of the value of diversity on SJSU’s campus. 4.08 3.97 My parents/parents or guardians were provided with relevant information and activities 3.73 4.25 After participating in University Life 101, I feel I have a better understanding of the components of sexual consent. 4.10 n/a 3.72 3.98 3.98 4.32 The sessions and activities were timed adequately. The program met its stated goals of helping new students and parents to navigate SJSU, register for classes, and make the connections they need to be successful Advising Outcome Student Mean Score I understand the information I received on General Education requirements, academic policies/procedures and registering for courses. 3.76 The advising session helped me learn how to register for courses 3.68 I understand the schedule that was given to me by my Academic Advisor 3.69 I knew what courses I needed to take after attending the advising session 3.46 Overall, I think the advising session was informative 3.82 Outcome Measurement Conclusions Each of the questions was based on a Likert scale, 0 being poor and 5 being excellent. It is evident from the results that students and parents/families leave the Frosh Orientation program with knowledge of the general programs and services provided at San Jose State University. Students also leave with basic knowledge of academic advising and course registration. Overall, students and guests have found the Frosh Orientation program to be timed adequately and of value. After integrating small group introductions at the beginning of the program, students felt more connected and positive about their overall experience. This rating jumped from the year to year average in the upper 70s to 83% in 2010. This year students also demonstrated an ability to engage in and discuss key student life and success issues. University Life 101 and Spartan to Spartan were rated at their highest level, despite their heavy topics. Overall Trends by Session: Students Evaluation scores and comments for Session 5 participants (parents and students) were generally low; we can attribute this to a lack of class section availability during this time. Evaluation scores and comments went up after more class sections were open and made available for Session 6 and 7 participants. Key Recommendations for the Future Increase participation rate in survey for more valid results Resource Faire Planning Team- to re-develop the entire piece of the program and take into account the needs of all department tablers. Session Breakdown Session #1 June 14-15 #2 June 22-23 #3 June 28-29 #4 July 6-7 #5 July 12-13 #6 July 19-20 #7 July 27-28 TOTAL Student PreReg. Student Student Parent No PreShow Actual Reg. 450 26 461 24 452 21 451 21 449 30 451 54 453 53 3,167 229 Parent No Show Parent WalkIn Parent Total Actual Attendance 424 101 15 9 95 519 437 124 12 15 127 564 431 110 8 18 120 551 430 136 12 15 139 569 419 153 3 36 186 605 397 132 29 17 120 517 400 2,938 130 886 34 113 22 132 118 905 518 3,843 Fall Welcome Days 2010 Student Survey Highlights Demographics-Classification 56% freshmen 44% transfer students Demographics-Major 17% Applied Science and Arts 15% Engineering 14% Humanities and the Arts 14% Social Science 14% Undergraduate Studies 12% Business 10% Science 3% Education Event Attendance-General 23% did not attend any Fall Welcome Days events Event Attendance (Top 9) 35% Target Night 27% On-Campus Job Faire 26% Welcome Convocation 21% Student Organization Faire 19% Student Success Faire 18% Spartan Squad Fall Sports Kick-Off 17% Find Your Classes Tours 16% SJSU vs. Utah Football Game 15% Alumni Association Ice Cream Social Favorite FWD Event (Top 10) Target Night- 36 Student Organization Faire- 27 Spartan Squad Kick-Off- 17 Football Game- 10 Engineering Welcome- 10 Welcome Convocation- 9 Ice Cream Social- 8 Transfer Reception- 7 SJSU’s Got Talent- 6 MOSAIC Open House- 6 Most Welcoming FWD Event (Top 5) Spartan Squad Kick-Off- 20 Student Organization Faire- 19 Target Night- 18 Welcome Convocation- 14 Transfer Reception- 6 Other (Non FWD) Events Attended (Top 5) Housing Events- 34 Clubs/Organizations- 13 Greek Events- 7 Academic Events- 3 Orientation- 5 Event Awareness 56% Orientation 50% Flyers 41% Guide to Fall Welcome Days 40% Signs 18% My RA 15% Spartan Daily Other Event Awareness (Top 5) Email/MYSJSU- 46 Other students on campus- 5 Professors- 2 Postcard- 1 Getting Involved 44% would like more information about getting involved at SJSU Outcomes 70% (260 out of 371) strongly agree or agree that Fall Welcome Days helped them feel good about my choice to attend SJSU. (Q22g) 68% (251 out of 368) strongly agree or agree that Fall Welcome Days helped them know their way around campus. (Q22e) 66% (246 out of 373) strongly agree or agree that Fall Welcome Days helped them feel like they belong at SJSU. (Q23a) 64% (239 out of 371) strongly agree or agree that Fall Welcome Days helped them feel that they will be successful at SJSU. (Q23f) Outcomes-Mean Scores 5=Strongly Agree, 4=Agree, 3=Neutral, 2=Disagree, 1=Strongly Disagree N Mean Std. Deviation Feeling like I belong at SJSU 373 3.78 .978 Knowing the resources available to me on 363 3.66 1.010 Making friends 370 3.52 1.031 Connecting to faculty and staff 367 3.21 1.006 Knowing my way around campus 368 3.82 .943 Feeling that I will be successful at SJSU 371 3.74 .965 Feeling good about my choice to attend SJSU 371 3.92 1.045 Knowing how to get involved on campus 370 3.60 .984 campus Lack of Participation (Top 5) Time conflict/Too busy- 56 Didn’t know about it- 18 Lack of Interest- 17 Transportation Issue- 6 Too Shy/No one to go with- 3 Suggestions (Top 6) More/better advertising/earlier- 34 More events/activities- 33 No change needed/good as is- 32 More interactive events/to meet other people- 17 Weekend/Later/Before school starts events- 15 More food/free stuff- 14 Quotes about negative experiences “My schedule did not allow it…to tell you the truth, I still feel a little lost.” “I walked past things happening on campus, but I was never sure what was going on so I never checked it out.” “I was busy the first week and felt like I would be alone there.” Quotes about positive experiences “…everything was great. I think all involved put in great effort.” “Keep it up! I felt very included as a new student here in San Jose.” “I love how there is a little something for everyone.” General Event attendance similar to 2009, with a sizably smaller Frosh class Target Night, a new event, was highly rated (ranked number 1 under favorite event) Transfer Receptions, also a new event, were listed under most welcoming events Numbers of students reporting not hearing about events continue to lower Gains in outcomes were higher for “feeling like I belong at SJSU” and “feeling good about my choice to attend SJSU”. This is important to us in a year of impaction and local county admissions preference. For the first time, all program outcomes went up; all but one reached their highest score Outcome Feeling like I belong at SJSU Knowing the resources available to me on campus Making friends Connecting to faculty and staff Knowing my way around campus Feeling that I will be successful at SJSU Feeling good about my choice to attend SJSU Knowing how to get involved on campus 2007 3.72 3.65 3.41 3.17 3.86 3.72 3.85 3.45 2008 3.64 3.62 3.50 3.20 3.85 3.67 3.82 3.53 2009 3.63 3.63 3.45 3.20 3.81 3.72 3.78 3.50 2010 3.78 3.66 3.52 3.21 3.82 3.74 3.92 3.60 Change +0.15 +0.03 +0.07 +0.01 +0.01 +0.02 +0.14 +0.10 Campus Feedback Highlights Only one department provided feedback. This information is noted but not reflected upon in this report. Fall Welcome Days Board Recommendations Marketing Marketing in downtown businesses never happened Should have used RA’s more for marketing Handing out guide at Success Fair was good marketing for the rest of the events Placemats at Convocation (as done in 2009) Facebook coverage was good – managed by Theresa Rios in Communication Dept. Chair should have graphic design experience Not a lot to do in the beginning, then picks up during the summer Use the beginning of your position to meet with committee, decide on a theme with the board, design marketing plan, help Programming Chair market the RFP process to other departments on campus Campus and Community Relations Scavenger hunt – should have communication with the stores the day of the event because managers didn’t pass message on to employees More responsibility for the position Programming Make RFP’s available a week prior so the decision making process doesn’t overlap with finals Include more details about what will and won’t be funded to avoid outrageous requests Market to student groups and other departments that may be interested in hosting an event Convocation Not much work for the volunteers to do – will be all right with just the Orientation staff, SI office staff, and FWD board Work with housing to get students and RA’s out to the event Be aware of timing of other events around Convocation (Eg: Target Night, first day of school, etc.) Keep connections with the Provost and the Dean’s offices Liked having a common theme/color between program, postcard, and t-shirt Visit campus partners, don’t just call and email them – make connections SPARTA Camp Later in the semester – due to overwhelming first week of school and all financial responsibilities already in place Open to older students as well Use the SPARTA Leaders to hype up the activities Special Interest Session at orientation for SPARTA Camp Overall Board Training in the beginning on each other’s roles and responsibilities Timelines of all positions are good Continue to build connection with Orientation staff o Core Staff/board brainstorm o Class visit from FWD board o Final training visit from board to unveil FWD program of events Student Involvement- Orientation and Transition UNVS 199: Orientation Leadership Studies Course Syllabus, Spring 2011 Class Information: Course Title: Date/Time: Location: UNVS 199: Orientation Leadership Studies Tuesdays 4:30-7:15pm Clark 218 Instructor: Emily Bauer Associate Director, Student Involvement Office Hours: By appointment - please call or email: Office phone: 408.924.5964 Office email: emily.bauer@sjsu.edu COURSE DESCRIPTION This class is designed for students who have been selected to serve as orientation staff for San José State University. Through lectures, exercises, group projects and readings, students will learn the theoretical and practical aspects of leadership. Students will receive training in university policies and procedures and other skill building areas pertinent to their role as student orientation staff. They will also have an opportunity to develop a thorough working knowledge of the resources and services available to new students. Material utilized in the classroom will be applicable to the students’ leadership experiences. COURSE OBJECTIVES 1. To examine theoretical perspectives and applications of leadership; 2. To strengthen existing skills and develop new skills in leadership; 3. To examine the various transition issues that new students and parents experience; 4. To prepare class members for their role in working with new students during the Frosh Orientation program; 5. To acquire thorough knowledge of the resources and services available to new students including university programs, academic requirements, policies, and procedures, and the physical layout of the campus; 6. To develop an awareness of and sensitivity to the diverse makeup of the university; 7. To utilize theories and concepts learned in class and apply them to practical aspects of the orientation staff position. Expectations Arrive promptly Be prepared Use active listening skills Be respectful of presenters Stay positive Be present REQUIRED TEXTS & MATERIALS: 1) Participation in the PB Wiki, which carries all course content and discussion boards 2) Personal Calendar/Date Book (Can be purchased at the Spartan Bookstore) 3) An Email account that you check regularly for the official staff email distribution COURSE REQUIREMENTS Responsibility - Students are responsible for all materials presented including lectures, films, slides, guest speakers, panel presentations, projects and all assigned readings. In addition, students are responsible for bringing proper materials to each class. Attendance/Participation - This course is heavily experiential and interactive. Therefore, attendance and participation in each class is imperative. The success of the course and the benefits students receive depend on the experiences and opportunities provided during class. Students are expected to have completed the assigned reading and assignments before class and participate in class discussion. Please arrive on time as we will begin at 4:30pm. If a student misses any part of class/training, he/she is expected to notify the instructor of the absence ahead of time, at least 24 hours in advance. It is the student’s responsibility to pick up homework assignments and the information covered in class before the next class session. Also, at any time the instructor has the prerogative to evaluate a staff member’s performance and ask that person to step down from his/her position, and withdraw him/her from the class, if it is deemed necessary. 1. Weekly Quizzes- Information presented each week is important for you to retain for your position. To test your knowledge, there will be a short quiz at each class, covering material from the week before. 2. Homework- Students will be asked to complete various types of homework aimed at learning/applying course material. Camus Tour Students must sign up for attend one campus tour hosted by Student Outreach and Recruitment. Students should observe all that happens on this tour as well as the questions of the participants. Knowledge gained from this experience will be used in the Prospective Student Reflection. Admitted Spartan Day (Saturday, April 16) Students must volunteer at Admitted Spartan Day, on Saturday, April 16th. On this day, you will be interacting with students that will be attending orientation this year. Knowledge gained from this experience will help you put the finishing touches on the Prospective Student Reflection. Transfer Orientation Students must serve as a volunteer for one of the spring Transfer Orientations. Sara Calhoun will be signing up volunteers and you are responsible for attending on that date. 3. Reading Reflections/Discussion Questions– Reading assignments will be assigned on a weekly basis. Prior to class, students must read the assignment and complete a series of discussion questions posted to the wiki tool. Assignments help evaluate the student’s comprehension of the material. This practice is also a good method for students to pick out the most relevant parts of the reading to keep for quick reference. 4. In Depth Assignments and Reflection – Throughout the semester you will be asked to complete three assignments aimed at creating in-depth understanding of the course material. Each of these papers must be typed, three to five pages, double spaced. Leadership Reflection In the Leadership Reflection you will be asked to reflect on your strengths and future growth areas as a leader on campus. Prospective Student Reflection In the Prospective Student Reflection you will be asked to reflect on the prospective student process based on your participation in the SOAR campus tour and Admitted Spartan Day. Advising Assignment In the Advising assignment you will be asked to apply knowledge of SJSU specific academic advising scenarios as well as compile a four-year plan to graduation. 5. Department Project/Presentation – This project will require your group to investigate one of the resource departments at our university. Your group will be responsible for highlighting the services this department offers as it pertains to incoming students. Along with your presentation, you must provide one handout (30 copies) that outlines your presentation and summarizes key information about this department. On the assigned date, your group will give a presentation about what you learned (15 minutes). Your presentation will begin with the icebreaker listed below. 6. Group Ice Breaker Facilitation- In your Department Project/Presentation Group, you will also be asked to present a 10-15 minute icebreaker. This project will help you showcase your facilitation skills and help the group build a repertoire of activities to use during summer. 7. One-on-One meetings – This assignment requires each student to schedule and complete one-on-one meetings. These meetings are required but it is recommended that all staff check-in with each other as much as needed. All Orientation Staff with Coordinator o 15mins before Spring Break o 15mins after Spring Break All Orientation Leaders with respective Team Leader o 10mins before Spring Break o 10mins after Spring Break 8. Final Exam- There will be one exam during the semester covering reading assignments and/or materials covered in class/small group discussion sessions. Late Assignments – Late assignments will be accepted. However, the possible score for the assignment will be lowered by 10% each day that the assignment is late. In order to receive credit and maintain status as an Orientation Staff member, students must complete the course requirements stated above and receive the grade of B or better. If the course requirements are not met according to the point criteria and your agreement, your employment will be terminated. Point System - Grades will be determined on a 1000-point system. You may review the points you have earned at any point during the semester by meeting with the instructor outside of class. Orientation Leader Point Breakdown: Weekly Quizzes (10@ 10 points each) 100 Homework SOAR Campus Tour Participation 40 Transfer Orientation Participation 40 Admitted Spartan Day Participation 40 Reading Reflections/Discussion Questions (10 @ 20 points each) 200 In Depth Assignments Leadership Reflection Paper 100 Prospective Student Reflection 100 Advising Essay 100 Department Project/Presentation 100 Group Ice Breaker Facilitation 40 One-on-One Meetings 40 Final Exam 100 ____________________________________________________________ Total Points: 1000 GRADING SCALE Final grades will be determined as follows: Points Grade 1000 – 970 A+ 969 – 930 A 929 – 900 A899 – 870 B+ 869 – 830 B 829 – 800 B799 – 770 C+ Points Grade 769 – 730 729 – 700 699– 670 669 – 630 629 – 600 599 – Below C CD+ D DF ACADEMIC INTEGRITY Your own commitment to learning, as evidenced by your enrollment at San Jose State University, and the University’s Academic Integrity Policy requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the Office of Student Conduct and Ethical Development. The policy can be found at (http://sa.sjsu.edu/download/judicial_affairs/Academic_Integrity_Policy_S07-2.pdf). ACCOMMODATIONS If you need course adaptations or accommodations because of a disability, or if you need special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 requires that students with disabilities requesting accommodations must register with DRC to establish a record of their disability. COURSE TIMELINE Class Date February 1st Topic Reading Discussed Mission & Vision of SJSU Presentation Section 1 Emily, Campus Guests Group 1, Kelly, Laurel, Core Staff Group 2, Campus Guests Group 3, Core Staff Group 4, Campus Guests Group 5 February 8th Introductions Syllabus Group Mentors First-year Students/Transition February 15th Millennial Students and Parents/Families Section 2 February 22nd Wellness Section 3 March 1st Facilitation/Communication Skills Leadership Development Section 4 March 15th March 22nd Social Justice & Diversity Speak Up!, Section 5 10 Ways to Fight Hate Crimes on Campus, Section 5 March 29th Spring Break ~No Class April 5th Student Success Section 6 & 7 April 12th SJSU Resources Section 7 April 19th All About SJSU Section 7 March 8th Social Justice & Diversity Section 4 SJSU VIPs Group 6, Campus Guests Group 7, Campus Guests Group 8, Campus Guests Group 9, Campus Guests Assignment Due None Reading Reflection #1 Reading Reflection #2 Reading Reflection #3 Reading Reflection #4 Leadership Reflection Reading Reflection #5 Reading Reflection #6 Reading Reflection #7 Reading Reflection #8 Prospective Student Reflection April 26th All About Advising Section 8 Advising May 3rd StrengthsQuest StrengthsQuest Assessment Campus Guests May 10th Advising Overview/Gameplan Walkthrough Class Celebration Sample Gameplan Advising, Core Staff Reading Reflection #9 Reading Reflection #10 Advising Assignment None Core Staff Final Exam May 17th 2010-2011 Student Involvement Assessment Report Division of Student Affairs Department Person(s) Submitting Report Date Director Signature Student Involvement – Student Organizations, Activities and Leadership (SOAL) Richard Dillon, Assistant Director September 16, 2011 Richard C. Kelley, Director of Student Involvement Please list department learning outcomes Learning Outcome #1 Learning Outcome #2 Learning Outcome #3 Learning Outcome #4 Learning Outcome #5 Learning Outcome #6 Communication Reasoning Leadership Individual Responsibility Social Responsibility University Responsibility For Fall 2010, please indicate which learning outcomes were the focus of data collection, type(s) of assessment was/were utilized, and results. L.O. # Was data collected in Fall 09? (yes/no) Type(s) of assessment utilized (rubric, survey, test, focus group, employee evaluations,, etc) Findings (how many students participated in assessment, most significant findings, summary of themes and/or actual data if available) 1 Yes Written Assessment (Pre and Post Assessment) and Surveys Student Organization Leadership Conference: 87.2% of attendees believed they gained communication skills from their experience at the conference. 2 No 3 Yes Written Assessment (Pre and Post Assessment) and Surveys Student Organization Leadership Conference: 93.4% of attendees believed they gained leadership skills from their experience at the conference. 4 Yes Written Assessment (Pre and Post Assessment) and Surveys Student Organization Leadership Conference: 92.8% of attendees believed they gained individual responsibility skills from their experience at the conference. 5 No 6 Yes Written Assessment (Pre and Post Assessment) and Surveys Student Organization Leadership Conference: 83.8% of attendees believed they gained leadership skills from their experience at the conference. For Fall 2010, please indicate if findings noted above were discussed and/or what actions have been taken in response to the findings. L.O. # How were findings analyzed? (statistical analysis, generation of common themes, benchmarked with previous data) How were findings communicated to your staff? (staff meeting, retreat, email, etc) Actions taken as a result of findings (revised training, revised curriculum for workshops, revised materials, development of a new instrument, revised instrument, etc) 1:Communication Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Addition of different types of communication trainings at SOLC, revised instrument for SOLC, more intentional communication about skills attained at SOLC, continuation of Advisor Newsletter and Meetings Development of the Leadership Library to provide students academic tools to assist in reasoning skills, need for more analytical thinking based workshops at SOLC 2: Reasoning 3: Leadership 4: Individual Responsibility 5: Social Responsibility 6: University Responsibility Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Continuation with SOLC Student Chairs to provide a comprehensive leadership experience and application of revised training Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Re-launching of “Nuts & Bolts” programming to offer more opportunities within this outcome area Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Increasing the number of sessions at SOLC on citizenship and social responsibility Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Investment into RSO programming and creation of “Student Organization Spotlight” to cultivate an overall university connection and “SOAL Mates Awards” to recognize staff members’ commitment to the student organization community For Spring 2011, please indicate which learning outcomes were the focus of data collection, type(s) of assessment was/were utilized, and results. L.O. # Was data Type(s) of Findings (how many students collected in Spring 10? (yes/no) assessment utilized (rubric, survey, test, focus group, employee evaluation, etc) participated in assessment, most significant findings, summary of themes and/or actual data if available) 1:Communication Yes Written Assessment (Pre and Post Assessment) and Surveys New Student Organization Orientation: 79% of attendees believed they gained communication experience from the orientation. Leadership Today: 69% of attendees strongly believed they gained communication skills from the experience. 2: Reasoning Yes Written Assessment (Pre and Post Assessment) and Surveys Leadership Today: 81.6% of attendees strongly believed they gained reasoning skills from the experience. 3: Leadership Yes Written Assessment (Pre and Post Assessment) and Surveys Leadership Today: 94.8% of attendees strongly believed they gained leadership skills from the experience. 4: Individual Responsibility Yes Written Assessment (Pre and Post Assessment) and Surveys Leadership Today: 89.5% of attendees strongly believed they gained individual responsibility skills from the experience. 5: Social Responsibility Yes Written Assessment (Pre and Post Assessment) and Surveys Leadership Today: 94.8% of attendees strongly believed they gained social responsibility skills from the experience. 6: University Responsibility Yes Written Assessment (Pre and Post Assessment) and Surveys New Student Organization Orientation: 79% of attendees believed they gained university policy and general information from their experience at the orientation. Leadership Today: 84.3% of attendees strongly believed they gained university responsibility skills from the experience. For Spring 2011, please indicate if findings noted above were discussed and/or what actions have been taken in response to the findings. L.O. # How were findings How were findings Actions taken as a result of findings (revised training, analyzed? (statistical analysis, generation of common themes, benchmarked with previous data) communicated to your staff? (staff meeting, retreat, email, etc) revised curriculum for workshops, revised materials, development of a new instrument, revised instrument, etc) 1:Communication Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings 2: Reasoning Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Continued development and execution of methods for alternative forms of communication with students (media clips, electronic documents), conducted follow up meetings with all New RSO’s to discuss stronger communication strategies, work with Student Organization Advisors to assist in communication training and advisement, held an RSO Presidents focus group for a read of the climate, creation of the new philosophy for SOLC. Began recruitment of 2011 SOLC presenters to include problem solving sessions, creation of the new philosophy for SOLC, conducted follow up meetings with all New and Appeals groups for 2009-2010 to discuss problem solving Grew the leadership library to serve as a resource to student organizations and leaders, implemented advanced training curriculum for SOLC chairs, creation of the new philosophy for SOLC. Benchmarked with previous data, generation of common themes, analysis and tracking of qualitative remarks Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings 3: Leadership 4: Individual Responsibility 5: Social Responsibility 6: University Responsibility Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Implemented new method to deliver Alcohol Education during recognition (ECheckup), creation of the new philosophy for SOLC. Staff meetings, SOAL Team Meetings, Post Program Narratives, Committee Planning Meetings Implemented online process for registrations to cut back on paper consumption, creation of the new philosophy for SOLC, enacted redesigned the entire Leadership Today curriculum to be more relevant to the SJSU population Development of “Involvement Days” to create an overall university connection, creation of the new philosophy for SOLC. For Fall 2011, please indicate which learning outcomes will be the focus of data collection and what type(s) of data collection will be utilized. L.O. # Will data be collected in Fall 10? (yes/no) Type of assessment utilized (rubric, survey, test, focus group, evaluations, etc) 1:Communication Yes 2: Reasoning Yes 3: Leadership Yes 4: Individual Responsibility Yes 5: Social Responsibility Yes 6: University Responsibility Yes Student Organization Leadership Conference, New Student Organization Orientations, SOLC Student Chairs Programs, Nuts and Bolts for Student Organizations, Advisor Meetings will use evaluations that will include satisfaction based questions and direct assessment Student Organization Leadership Conference, New Student Organization Orientations, SOLC Student Chairs Programs, Nuts and Bolts for Student Organizations, Advisor Meetings will use evaluations that will include satisfaction based questions and direct assessment Student Organization Leadership Conference, New Student Organization Orientations, SOLC Student Chairs Programs, Nuts and Bolts for Student Organizations, Advisor Meetings will use evaluations that will include satisfaction based questions and direct assessment Student Organization Leadership Conference, New Student Organization Orientations, SOLC Student Chairs Programs, Nuts and Bolts for Student Organizations, Advisor Meetings will use evaluations that will include satisfaction based questions and direct assessment Student Organization Leadership Conference, New Student Organization Orientations, SOLC Student Chairs Programs, Nuts and Bolts for Student Organizations, Advisor Meetings will use evaluations that will include satisfaction based questions and direct assessment Student Organization Leadership Conference, New Student Organization Orientations, SOLC Student Chairs Programs, Nuts and Bolts for Student Organizations, Advisor Meetings will use evaluations that will include satisfaction based questions and direct assessment Based on your assessment experience in 2010-11, what changes (if any) do you plan to make for 2011-12 related to learning outcomes? (instrument, analysis, communication to staff, etc) No prior experience. However, I look forward to utilizing Student Voice and implementing an assessment of student organization leaders. Using SV we will attempt to create an assessment tool that gauges learning occurring among student organization leaders as a result of their experience and measure this learning in line with our departmental outcome domains. For 2010-11, please indicate any satisfaction assessments that were completed for your department. Date and type of assessment (survey, focus group, etc) What areas were assessed related to satisfaction? (services, service hours, customer service, etc. Findings (# of students who responded, response rate, summary of themes, etc) Leadership Today Program Satisfaction, Information Gathering SOLC 2010 Program Satisfaction, Information Gathering Program Satisfaction, Information Gathering Program Satisfaction, Information Gathering contributed positively to my college experience: 97% contributed to the development of career skills: 87% contributed to my sense of belonging to SJSU: 93% leadership responsibility at SJSU: 94.8% Communication about the Retreat: 52.6% Retreat Location: 55.2% Retreat Accommodations: 73.6% Overall Assessment: 73% Overall the conference was beneficial: 91.2% For 2010-11, please indicate any other assessment activities that took place in your department (usage, demographics, event participation, etc). Student Organization Recognition Banquet 2011 Attendance: 380 Number of Award Applicants by Student Organization Categories: Academic/Honorary: 8 Cultural/Religious 3 Special Interest 12 Outstanding Organization Member 19 Advisor of the Year 11 President’s Award 19 Most Creative Marketing 5 Outstanding Social Program 14 Outstanding Educational Program 14 Outstanding Traditional Program 13 Outstanding New Program 10 Total 128