Jerry G. Fife
Vice Chancellor for Administration
343-6658
jerry.fife@vanderbilt.edu
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Bookstore
Campus Planning and
Construction
Card Office
Contract and Grant
Accounting
Dining Services
EH&S
EADS
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Health & Wellness*
Human Resources
Information
Technology Services
(ITS)
Mail Services
Management
Information Systems
(MIS)
Payroll Services
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Vanderbilt University
Police Department
(VUPD)
Plant Operations
Printing Services
Real Estate
Operations
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Student Accounts
Student Loans
Traffic and Parking
Leadership
development
Excellent
service
Sound
infrastructure
Customer Satisfaction Survey
•Conduct a survey for each DOA unit in years 1 & 4. Year 1 survey will be used
to identify areas for improvement and year 4 survey will be used to gauge
progress. The surveys for Real Estate and Health & Wellness have been
completed. We have partnered with the Dean of Students Office to survey a
sample of the student population for Plant Operations and VUPD; Both surveys
will go out in February. The remaining DOA groups will send out their surveys in
March and April.
New ITS & Plant Operations
Charging Models
•Complete studies and implement new charging models for ITS and Plant
Operations. This will simplify charges to campus users, provide transparency,
and establish metrics for measuring efficiency. Both studies have been
completed.
Expand the Managed Desktop
Program
•The program began in FY11 in DOA. The expanded managed desktop was
approved in January 2012 and will be rolling out to University Central
administrative areas beginning with Finance in March 2012, followed by DAR. A
schedule will be developed for Provost Office, General Counsel, Athletics, and
Internal Audit.
Fuel purchase and use
consolidation
• Fuel and Maintenance for ITS and VUPD purchased from Plant
Operations.
Human Resources Processes
Automation
• Automate HR’s paper-based processes in three areas: Exempt leave
forms, additional pay forms, and benefit forms to improve the overall
customer experience. Exempt leave and benefit forms have been
automated. Additional pay project is in progress and will be in
production by July 2012.
Strategic Dashboards
• Several departments have begun to participate in the project by
developing strategic goals and identifying key performance indicators.
These departments include ITS, Real Estate, Plant Operations, VEHS,
and VUPD.
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Largest non-academic budget at Vanderbilt
3800 staff in University Central
1650 staff in DOA (43%) of Total University
Staff
Staff perform numerous valuable functions
which keep the institution operating
Staff represent one of the faces of Vanderbilt
Construction
 Kissam
 Alumni Hall
 Rand
 McGugin
 Student Rec (Track, New Facility)
 Football Stadium
Gross Federal Debt Debt Held by Public
FY 2012
$16.7 trillion
$10.8 trillion
FY 2011
$15.5 trillion
$9.9 trillion
10
1945
2010
1990
1790
1865
1920
11
Provided
by: Steven H. Lipstein, BJC Healthcare, 2011
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US Federal Government P & L (2011) (in billions)
Revenues
$2,100
Expenses
• Defense / Homeland Security
• Medicare / Medicaid
$ 786
$ 773
• Social Security
• Other Mandatory (debt svc)
• Other Discretionary (NIH, etc.)
$ 727
$ 676
$ 640
$3,602
Deficit
(14% of GDP)
(24% of GDP)
($1,502) (10% of GDP)
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Result of the Budget Control Act of 2011, passed by
Congress as part of deal to allow for increase in debt
ceiling.
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$1.2 trillion in sequestration beginning January 2013, half
from defense, half from non-defense through 2021
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Mandated caps require approximately 9% cut across the
board to agencies such as NIH.
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Cuts in Medicare payments to providers and insurance
plans will be about $10.8 billion in 2013.... $16.1 billion in
2020.
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Potential Losses (FY13 – FY16)
 $132 million cuts to Medicare
 $160 million cuts to Medicaid
 $150 - $200 million due to repeal of the
Accountable Care Act
 $50 - $100 million probable losses with changes
to global payment in fee-for-service model
The New Normal
 Uncertain Economy
 Low Endowment Returns
 Sequestration will affect federal research
funding (relatively flat at best)
 Low Tuition Increases
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Operational Efficiency
Quality Improvement
Cost Control
Consolidation
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Definition of Advisory – Empowered to make
recommendations
Work with Vice Chancellor for Administration
(me), Associate Vice Chancellor for Human
Resources (Traci), the Assistant Vice Chancellor
for Real Estate Operations (Cliff) & others in
the Division of Administration to explore
recommendations
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Provide and Receive information of interest to
staff
Serve on committees (recruitments, Traffic and
Parking and others)
Provide feedback
Serve as a sounding board
Serve on focus groups
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Listen and give respectful consideration to all
recommendations
Provide information USAC about policies and
other upcoming information of interest to staff
Work closely with USAC leadership (monthly
meetings)
Involve USAC in committees and focus groups
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Value staff and promote to others in
administration the contributions staff make to
the successful operation of the University