25th Annual Service Quality Conference – Chicago, IL (October 24-25, 2016)
Concurrent Session Proposal Form
1. Contact information
Submitters name:
(This is the name of the contact person for this proposal.)
Phone numbers:
Fax number:
Address:
E-mail:
2. Qualifications
Has the presenter spoken at other conferences before? Yes
If yes, please provide the following information.
Name of the most recent conference :
Date of presentation :
Audience size :
No
Please provide a reference with contact information from that speaking engagement.
Reference :
Contact information :
3. Presentation
Concurrent Session
Title:
Presenter(s) Names &
Titles:
Name:
Name:
Title:
Title:
(List these exactly as you would like it to appear in print.)
Company:
(Please indicate if a division of the company needs to be listed.)
Please describe the presentation. Limit the description to 250 words or less, and be sure to describe how
your topic supports the conference theme (below) and how you plan to engage the audience in the session.
Theme:
Customer Experience Evolution
What are the 3 most important things the audience will learn from this presentation:
1.
2.
3.
(example: methodology for capturing metrics)
(example: ideas for justifying process improvement investments)
(example: understanding of the application of Six Sigma to service quality)
Please provide a brief biography of the speaker(s) that will be used as an introduction during the session, if
selected. (50 Words or less.)
Please submit this proposal via e-mail to Keith Joy at SQDConfPapers2016@aol.com by February
26, 2016. In addition, you may also submit a 30-60 second video clip about your presentation with your
proposal. This is an opportunity to further present yourself and highlight your proposed session.