Approved UNIVERSITY OF ESSEX PROJECT COORDINATION GROUP 14 March 2013 (14.00 – 16.00) MINUTES Chair Bryn Morris (OBM) Present Marc Albano (MA), Jo Andrews (JA), Jo Davies (JD), Emma Griffin (EG), Richard Harrison (RH), Bernarde Hyde (BH), Zoe Manning (ZM), John Fell (JF) standing in for Richard Murphy (RM), Richard Stock (RS), Joanne Tallentire (JT) standing in for Vanessa Potter (VP) Secretary Anda Šadinova (AŠ) 1. Apologies Nathan Bolton (NB), Maria Fasli (MF), Vanessa Potter (VP), Tracy Robinson (TR), Richard Murphy (RM), Jane Wright (JW), Sonia Virdee (SV) 2. Minutes of the last meeting, 24 January 2013 and matters arising (PCG/13/11) Noted A clarification was made to the item 8 in ‘matters arising’. Staff Timetable project – Technical solution was currently under consideration. 36/13 Agreed The minutes from the 24 January 2013 were approved as a correct record of the meeting. 37/13 Noted Matters Arising: 38/13 1. A draft of a scalable University approach to business process review was item 5 on the agenda. 2. The four projects endorsed by the ASSG had been added to the University’s project portfolio. 3. Issues regarding policy changes instigated by the 1257 - Attendance Monitoring project had been submitted to the USG for agreement and would come to the 16 May PCG meeting for resource allocation and scheduling. 4. 1212 - Languages for All Programme enhancement project had been added to the University’s project portfolio. 5. CBSS paper regarding the resource availability to carry out all approved project was item 6 on the agenda. 6. The proposed revised approach to the approval, management and governance of projects was item 4 on the agenda. 7. e-Procurement and iHR Phase 2 projects had been added to the University’s project portfolio. 8. Flexible Study Project had been added to the University’s project portfolio. 9. CBSS paper regarding the resource availability to carry out all approved project was item 6 on the agenda. 10. Short narrative had been added to the project portfolio RAG updates. 1 3. Report from SUMS Review of MIS working practices (PCG/13/12) Noted BH introduced the SUMS Review of MIS outcomes and presented the executive summary of the review, and explained the reasons behind the initiation of the review. 39/13 BH stressed that it was essential that a University wide IT Strategy was articulated, similarly additional investment to increase ISS delivery capacity needed to be considered. 40/13 Issues regarding the MIS staffing were discussed, including skills levels required and reasons for the difficulties in acquiring suitable candidates for vacancies. 41/13 The review suggested the need for increased project management skills across the ISS and particularly in the MIS team, and more capacity to carry out business analysis was needed. It was also stressed that when University projects were costed, the MIS resource costs needed to be taken into account. 42/13 The group stressed that it was not only important to understand the full costs of projects, but also those of enhancements to the existing systems. CBSS would revise its terms of reference which in future would include the overview of enhancements. 43/13 Agreed The project had been very useful and the final report was thorough and essential in understanding actions to be taken forward. 44/13 Noted JF reported on the changes already made to the MIS team as a result of the SUMS review, and assured the group that all the changes would be introduced within 1 – 2 months. 45/13 A question was raised regarding the processes for commissioning SUMS facilitated reviews and the ways actions coming out of those were taken forward. 46/13 There should be a benefits analysis at the University wide level to understand which areas would benefit most from a SUMS review. The initiation of SUMS reviews would continue to rest with the Registrar. Final reports and recommendations resulting from SUMS and other external reviews would be overseen by the PCG. If the area reviewed was not relevant to the ToR of the PCG it would refer it to the appropriate body. Otherwise, PCG would seek management response to the recommendations and would oversee the resulting projects. 47/13 In case of the SUMS review of the MIS working practices, RM needed to develop the management response to the actions recommended in the report and submit a change project plan for the implementation of the relevant actions to the PCG for approval and scheduling. 48/13 Agreed 4. Approval, management and governance of projects – proposed revised approach (PCG/13/13) Noted RH introduced the paper outlining the revised approach. He underlined that the new approach was designed to build on the progress and success of the last two years in the area of project governance. 49/13 The report identified a number of key issues relating to the University’s current process for approving, managing and overseeing projects, and proposed revisions to the University’s current processes and structures for project management in order to increase their effectiveness. 50/13 2 The group needed to clarify the levels of authority and responsibility across the University when approving and endorsing projects. 51/13 It was essential to make sure that the PCG and its subgroups worked at the appropriate levels: Subgroups (CBSS, ASSG) engaging in the detailed and essential work in understanding the cost/benefit analysis, resource requirements and the feasibility of the projects PCG focusing on the strategic themes and direction of travel of the University’s project portfolio. 52/13 There was a need to create a broader capacity for project management across the University as practice of working. 53/13 Questions were raised regarding the feasibility of and approach to the implementation of some of the recommendations in the paper, particularly those relating to paragraph 10 – more effective embedding of project management across a wider range of activity. 54/13 BM would discuss the options for the implication of the paragraph 10 with Sue Endean 55/13 The paper was excellent and the group agreed with the outlined approach. The group agreed with the recommendations of the paper. 56/13 Noted There were still outstanding issues to resolve: Report mechanisms to USG PCG budget 57/13 Agreed Paper should be presented at the Professional Services Group. 58/13 Agreed 5. Establishing an institutional capacity and approach for business process review (PCG/13/14) Noted Agreed 6. RH introduced the paper. The purpose of the report was to propose a coordinated approach to developing an institutional capacity in the area of business process reviews. There needed to be a general capacity across the Professional Services and some specialist capacity for complex and large business reviews. 59/13 The group noted that the same staff capacity issues applied as outlined in minute 54/13. 60/13 Issues regarding staff training resource implication and the importance of sequencing in the context of the development of the University’s Strategic Plan were highlighted. 61/13 Recommendation set out in paragraphs 9 and 11 of the paper. 62/13 Paper should be presented at the Professional Services Group. 63/13 Resource availability and project prioritisation (PCG/13/15) Noted The summary narrative of the project portfolio was helpful. 64/13 3 Agreed Noted 7. 8. 65/13 PCG approved the changes to the project portfolio proposed by the CBSS. Including: 1244 – Campus Wide Access Control – there had been no policy decision regarding the introduction of a campus wide access control, therefore the project should be removed from the project portfolio. 1245 – Changing Room Numbering – project should be removed from the project portfolio. 66/13 Going forward there needed to be clearer indication from ISS regarding the resource availability to carry out projects (e.g. low/medium/high confidence levels/resource estimation) 67/13 It was proposed that under the new governance arrangements, if projects in the ‘proposed’ category do not come forward with a business case in an agreed time frame, they should be removed from the project portfolio. 68/13 RS and JF introduced the Student Services Centre – Additional Resource Planning Notification. The intention of the paper was to flag the issue of additional resource requirements, with a more detailed project proposal to be submitted to PCG in May. 69/13 Project Proposals (PCG/13/16) Noted 1260 – Languages for All – project was an overarching proposal for the Languages for All activity. 70/13 Agreed Project was approved and would be submitted to CBSS for overview. 71/13 1261 – Review for Web Content Management System – Project approved. Project manager to enquire whether the ‘invitation for consultancy to appointment of consultants’ phase of the project could be shortened. 72/13 Noted 1254 – Scholarships and Bursaries management project – JT introduced the project highlighting that the need for the project was recommended in the SUMS review of Tuition Fee Budgeting. 73/13 Agreed That the project was institutionally significant and therefore had the PCG mandate and would go back to CBSS for business analysis resource allocation. 74/13 1262 – Technology Upgrade to the Essex Student Portal – project approved 75/13 Next Steps Noted 9. CBSS had reviewed the project portfolio and as a result had proposed to remove 4 projects from the project portfolio and had revised statuses of others. The next meeting of the PCG would take place on the 16 May 2013, 14.00 – 16.00 in the Vice-Chancellor’s boardroom. 76/13 Any Other Business Noted There was no other business. 77/13 4 Actions 1. Final reports and recommendations resulting from SUMS and other external reviews would be overseen by the PCG. 2. RM - to develop the management response to the actions recommended in the SUMS Review of MIS working practices and submit a change project plan for the implementation of the relevant actions to the PCG for approval and scheduling. 3. BM - to discuss the options for the implication of the paragraph 10 in Approval, management and governance of projects – proposed revised approach (PCG/13/13) with Sue Endean. 4. RH - Approval, management and governance of projects – proposed revised approach (PCG/13/13) to be presented at the Professional Services Group. 5. RH - Establishing an institutional capacity and approach for business process review (PCG/13/14) to be presented at the Professional Services Group. 6. RH - 1244 – Campus Wide Access Control and 1245 – Changing Room Numbering to be removed from the Project Portfolio. Changes endorsed by the 26 February 2013 CBSS and approved by 14 March 2013 PCH to be implemented in the Project Portfolio. 7. RH - 1260 – Languages for All; 1261 – Review for Web Content Management System; 1262 – Technology Upgrade to the Essex Student Portal; 1254 – Scholarships and Bursaries management project to be included in the Project Portfolio. Anda Šadinova Strategic Planning and Change Section 15 March 2013 5