INVITATION FOR TENDER AND INSTRUCTIONS TO TENDERERS Proposal for UPGRADATION of AIR CONDITIONING PLANT Tender No. SERC/INF/17/2012/Chiller Supercomputer Education and Research Centre Indian Institute of Science Bangalore 560012 January 2013 1 PREAMBLE AND INTRODUCTION Supercomputer Education and Research Centre (SERC) at Indian Institute of Science (IISc) is a high performance computing facility set up to cater to the computing needs of the faculty and students. The centre works round the clock and is ably supported by environmental systems including un-interrupted power supply and diesel generator set to ensure non-stop computing facility to the user community. The air conditioning plant at SERC caters to the requirement of providing the required conditioned environment to the high performance computing servers and workstations located in the centre. The ground floor of SERC consists of the servers and networking equipments and the upper three floors consist of the access workstations and personal computers. All the systems located in SERC are air cooled systems. The air conditioning plant is constantly and continuously monitored by the operators round the clock to ensure that the parameters, namely the temperature and humidity are within acceptable range. SERC currently is having a total aggregate capacity of 2 x 100 TR + 2 x 50 TR tons of air conditioning capacity which can meet the existing load requirements as well as extra capacity as a back up in the event of nonavailability of one or more compressors. PROPOSED SYSTEM AND TECHNICAL SCOPE OF WORK Offers are invited to augment the existing Air conditioning system, with 1x100 TR screw chiller. Chiller from the following OEMS are acceptable: Carrier/Trane/York/Equivalent. Currently, SERC is having 2 x 100 TR screw chillers with associated piping systems to cater to the existing requirement. The current requirement is to have a state of the art solution to augment the existing equipments with minimal interruption to the services delivered to the user community. The bidder is expected to provide total turn key solution including supply of equipments, installation and commissioning, integration, testing, maintenance and upkeep as per agreed SLA terms, warranty services and AMC if contracted. The bidders have to ensure that they have done similar work in the last one year for such a complex requirement in providing total turn-key solution and have to include complete details of the same along with 2 details of the contact persons from the organisations for whom the project is implemented. The bidders must have adequate technical competence and capability in all the aspects regarding the requirement and will be technically evaluated by SERC/IISc team. Bidders who do not meet this requirement need not apply. The decision of the technical evaluation team of SERC/IISc is final and binding on all the bidders. In order to have flexibility, SERC has implemented the chilled water piping system as a single closed loop system with valves at strategic locations to address only the critical part of the load in the event of failure of any compressors. For example, it is possible to ensure that only the GF load is serviced, if required, by suitably configuring the total system. The bidders are expected to come over to SERC and study the existing systems and propose a solution which will enable SERC to go through a cost effective integration of the new environment with minimal down-time. The broad scope of work is given through the following points. 1. Supply of one 100 TR screw chiller along with associated air conditioning systems. 2. Installation, Commissioning and Integration of the new products in the existing environment through a clearly defined and carefully executed process to achieve the expected final outcome with minimal down time. 3. Computer controlled monitoring solution to ensure effective and easy management of the total solution with SLA commitment of 99.95% with mean time to restore (MTTR) of not more than 4 hours. It is to be noted that the bidder has to recommend one lot of spares to address the earlier stated SLA requirement. SERC is a mission critical computing infrastructure for IISc and non-conformance to the SLA metric will result in heavy penal provision. 4. Warranty service is for a period of three years after the solution is accepted by the Institute. 5. The bidders have to quote AMC charges applicable after the warranty period for additional 5 years. 6. The bidders should have taken up at least two projects with a capacity of at least 100 TR each for a similar requirement. Details of such projects have to be submitted. Apart from this, the proposed screw chiller system should have been implemented in India at least in two locations by the bidder. 3 Installation and Acceptance of the Equipment 1. The tenderer should be able to install and commission the equipment at the designated location. Installation charges (payable in Indian Rupees only), if any, should be indicated by the tenderer in the Price Bid. 2. Subsequent to successful installation at SERC, IISc, the equipments will be accepted after a successful uninterrupted operation for a period of 30 (thirty) days. Warranty 1. Warranty on all the hardware components should be valid for a period of at least 3 years from the date of acceptance of the equipment at a particular location. Warranty service charges (in Indian rupees) have to be explicitly mentioned as a separate line item in the Price Bid. 2. During the warranty period, the tenderer shall be fully responsible for the manufacturer’s warranty in respect of proper design, quality and workmanship of all the equipment, accessories, etc. 3. During the warranty period, the tenderer shall attend to all the hardware problems on site and shall replace the defective parts at no extra cost to the purchaser. 4. The bidder should also clearly indicate post-warranty comprehensive AMC cost, as a percentage of the equipment cost, in the Price bid. GUIDELINES TO TENDERERS 1. The equipments have to be supplied within 4 weeks after receiving a firm PO from IISc and the installation to be complete within two weeks after supply of the equipment. 2. The bidders have to provide warranty services for a period of three years after acceptance of the solution by IISc. Bidders should also quote post-warranty comprehensive AMC cost as a percentage of the equipment cost. 3. Indian Institute of Science is eligible for customs and excise duty exemption under notification 10/97-ce. Hence please quote the ED component if any separately so as to avail exemption on issue of certificate by us. Bidders planning to quote any imported solution have to give the offer in the respective currency. 4 4. The offer has to clearly state the components of pricing separately. For example, the supply part, F & I, I & C, Warranty services and any other charges have to be quoted as separate line items. 5. The bidders should have taken up at least two projects with a capacity of at least 100 TR each for a similar requirement. Details of such projects have to be submitted. Apart from this, the proposed screw chiller system should have been implemented in India at least in two locations by the bidder. Non-compliance to this condition will result in disqualification. 6. A copy of the masked price bid has to be given in the technical offer and the process followed by the Institute is a two cover bid system. 7. The bidder has to provide an EMD of Rs. 2,00,000 (Rupees Two Lakhs only) in the form a demand-draft (drawn in a nationalized bank), favoring the Registrar, Indian Institute of Science, Bangalore 12. The EMD has to be enclosed in the technical bid. 8. The EMD of the successful bidder will be returned ONLY after the successful completion and acceptance of their solution. 9. 10. A two-cover system is proposed for the submission of tenders, consisting of Cover A : Technical Bid : The technical bid should contain i. Executive Summary of the proposal as per Proforma given in this document. ii. Complete Technical Details of the proposed solution. iii. Performance details of the proposed equipments. iv. Specification for the power distribution/control panel. v. Terms and conditions for the offer. vi. Supporting technical material, including brochures. vii. EMD Amount of Rs.2,00,000 (Rupees Two Lakhs only) in the form of a draft payable to the Registrar, Indian Institute of Science, Bangalore 12. viii. A copy of the masked price-bid of the bill-of-materials. 7. Cover B: Price Bid: Prices for individual line items, including the chiller and the associated piping and accessories, have to be given in the price bid. Price bid should be submitted in the format specified below. The individual covers to be sealed and superscribed as 5 SERC/INF/17/2012/Chiller Technical Bid, and SERC/INF/17/2012/Chiller Price Bid respectively. 8. 9. The two sealed covers should be placed in another sealed cover, addressed to The Chairman, Supercomputer Education and Research Centre, Indian Institute of Science and should be superscribed as SERC/INF/17/2012/Chiller. The sealed cover should reach the office of The Chairman, Supercomputer Education and Research Centre, Indian Institute of Science, Bangalore 560 012 on or before the deadline. 10. No request for any further extension of the above deadline shall be entertained. Delayed and/or incomplete tenders are liable to rejection. 11. All the covers should bear the name and address of the tenderer. 12. The Technical Bid and the Price Bid should be duly signed by the authorized representative of the tenderer. 13. The Technical Bid and the Price Bid should be bound separately as complete volumes. 14. The prices should not be mentioned in the Technical Bid. 15. A tender, not complying with any of the above conditions is liable to rejection. Incomplete proposals is liable to be rejected. 16. The Chairman, SERC reserves the right to accept or reject any proposal, in full or in part, without assigning any reason. 17. The Chairman, SERC, IISc, Bangalore-12 reserves the right to modify the technical specifications or the required quantity at any time. In such case, the tenderers will be notified. 18. The tenderers are requested to go through the Terms and Conditions, detailed in this document, before filling out the tender. COMMERCIAL TERMS & CONDITIONS 1. The commercial bid should contain among other things, payment terms, warranty, installation and commissioning charges. These 6 charges will be paid only after successful supply, installation and acceptance. SERC will enter into a contract with the successful bidder which will detail all contractual obligations during warranty period. Bidders have to quote for AMC charges for 5 years after 3 year warranty period. 2. In case of rupee offer, the component of tax, E.D. and any other statutory levies should be shown separately and not included in the total amount, to enable us to avail exemption. 3. In case of imports, the commercial bid should contain among other things the name and address of the Indian agent, if any and the agency commission payable to him. Agency commission part will be deducted from FOB value, and will be paid to him by us separately in equivalent Indian rupees. Please quote the prices for shipment on ‘FOB’ terms. 4. In respect of imported solution, IISc will arrange for customs clearance, at Bangalore airport, which will be final destination airport. Hence costs related to customs/clearance need not be included in the offer. 5. In CIF offers of imported solutions, insurance should be on “Warehouse to Warehouse” basis and should not terminate at Bangalore airport. 6. IISc is not exempted from any other VAT or other taxes. Hence this component may be shown as separate line item wherever applicable. 7. Proposals should contain name and contact details viz phone, fax, email of designated person to which all future communication will be addressed. 8. Price should be quoted per unit and the total amount for the required quantity. 9. Offer should be valid for 60 days from the date of submission. 10. Among the technically qualified bidder, the successful bidder would be identified using the total cost of ownership (TCO) which includes supply, installation and commissioning of the total turnkey solution, warranty for 3 years, and 2 years post-warranty AMC services. PAYMENT TERMS The conditions regarding payment terms are as follows: 1. The following are applicable: The total project cost will consists of two parts: a) Equipment supply part (Supply) b) Installation, commissioning, warranty and maintenance services part (shortly referred as services) c) The total cost of the system (Supply part) will be paid through SIGHT DRAFT (documents through Bank). 7 d) Installation charges, if any, payable only in Indian Rupees, will be paid after acceptance of the system. e) Warranty charges for year 2 and year 3 should be quoted as a percentage of the equipment cost and as a separate line item. Warranty charges will be paid (in Indian Rupees) in equal quarterly installments. The payment will be made at the end of each quarter after satisfactory completion of services. 8 Proforma for Executive Summary 1. Name and Address of the Manufacturer: 2. Name and Address of the Tenderer: 3. Tenderer’s Proposal Number and Date: 4. Summary of the solutions proposed: Item Make and Model No. A B C D E F 5. Checklist for documents attached Technical details of the proposed equipment. Performance Details of the proposed Equipment. Terms and conditions for offer Authorization Letter from Foreign Principal Supporting Literatures Company’s profile Any other documents (please specify) 9 √ appropriately 6. Contact details of the personnel for all future correspondence related to this proposal: Name & Designation: Phone No: Fax No: Mobile : Email: 10 FORMAT FOR PRICE BID Price information should be specified in the following format. Prices should be specified for each line-item separately. Additional lines should can be added as appropriate. Sl. No Description 1 100 TR Chiller 2 Piping 3 Power Panel 4 Accessories 5 Other items (pls. specify) Unit Qty. Rate Amount Taxes, if any Grand Total (including Taxes) CHRONOLOGY OF EVENTS Release of RFP Receipt of vendor queries Prebid clarification meeting Due date for submission of tender : : : 4.2.2013 6.2.2013 5.00 p.m. 7.2.2013, 3.00 p.m. : 18.2.2013, 5.00 p.m. 11 Total