Public Awareness of the Waste Minimisation Act and Waste Disposal Levy February 2011 WELLINGTON 3 Collina Terrace Thorndon WELLINGTON 6011 NEW ZEALAND Tel: +64 4 473 1061 Fax: +64 4 472 3501 Email: umr@umr.co.nz Website: www.umr.co.nz Facebook: www.facebook.com/umr.research AUCKLAND 11 Earle Street Parnell AUCKLAND 1052 NEW ZEALAND Tel: +64 9 373 8700 Fax: +64 9 373 8704 SYDNEY Level One, Suite 105 332-342 Oxford Street SYDNEY NSW 2022 AUSTRALIA Tel: +61 2 9386 1622 Fax: +61 2 9386 1633 Table of contents Page Number 1. BACKGROUND, OBJECTIVES AND METHOD........................................................................... 3 2. REPORT ........................................................................................................................................ 4 3. TOPLINE TABLES ...................................................................................................................... 16 4. SUPPLEMENTARY TABLES ..................................................................................................... 22 5. QUESTIONNAIRE ....................................................................................................................... 51 6. METHODOLOGY (DETAILED) ................................................................................................... 55 1. Background, objectives and method 1.1 Background The Waste Minimisation Act 2008 (WMA) aims to encourage waste minimisation and a reduction on the amount of waste generated and disposed of in New Zealand, to reduce the environmental harm of waste and provide environmental, social, economic and cultural benefits. The WMA introduced a levy of $10/tonne on waste disposed of at ‘disposal facilities’ (landfills) from 1 July 2009 to raise revenue for waste minimisation, to help local government, businesses and communities to minimise waste. Costs of the levy may be reflected in the cost of council rubbish bags, user-pays or rates from providing kerbside collection services, or a gate charge at a transfer station or landfill. The WMA was introduced without a widespread general public education campaign. Communications focussed instead on stakeholders with specific responsibilities under the WMA, e.g., landfill operators and city and district councils (territorial authorities). Details about the WMA are at: http://www.mfe.govt.nz/waste 1.2 Objectives The Ministry for the Environment has the primary objective of: establishing benchmark data of the public’s awareness of the WMA and the levy. The secondary objective is to measure: 1.3 the public’s awareness of how the levy is passed on to them (transparency of levy cost) the main ways the public dispose of their household waste. Method Results in this report are based upon questions asked in the UMR Research nation-wide omnibus survey. This is a telephone survey of a nationally representative sample of 750 New Zealanders 18 years of age and over. Fieldwork was conducted from the 10th to 13th February 2011 at UMR Research’s national interview facility in Auckland. The margin of error for a sample size of 750 for a 50% figure at the ‘95% confidence level’ is ± 3.6%. Please be aware that some of the questions have very small sample sizes and must be treated as indicative only. (A more detailed account of the methodology, response rate and sample frame used for this report is attached at the back of this report.) Page | 3 2. 2.1 Report Overview The vast majority of New Zealanders (85%) were either unsure or did not think there were government laws or policies aimed at encouraging recycling and waste minimisation. Public knowledge of the WMA was extremely low, with 93% saying they knew ‘not that much’ or ‘nothing at all’ about it. Even so, one-third (30%) declared that they were aware of a government levy that is put on waste that goes to landfills. However, when those who declared they were aware of the levy were then asked how much it was, 84% were unsure and only 2.4% were able to correctly state $10/tonne, which represents less than 1% of the population. The main way in which people dispose of their rubbish was via kerbside collection of council rubbish bags (44%) followed by council wheelie-bins (30%), private wheelie-bins (11%), drop-off at local transfer station or landfill (4%). The other main ways in which rubbish was disposed of were burning, recycling, composting and burying. Page | 4 2.2 One-third declare awareness of the levy Less than one-third (30%) declared that they were aware of the government levy put on waste that goes to landfills. Declared awareness varied slightly by region with the lowest awareness in Auckland (26%) and the highest in provincial areas (33%). Awareness increased with age. Only 22% of those under 30 years of age declared they were aware compared to 35% of those over 60 years. Women (32%) were slightly more aware than men (28%) and homeowners (32%) were more aware than those renting (25%). 2.3 Specific knowledge of the levy Those who declared they were aware of a government levy were asked how much the levy was per tonne. This revealed that 84% of those who said they were aware of the levy were unsure how much it was and only 2.4% accurately stated $10/tonne. This represents less than 1% of the total population. The range of other responses was from less than $4/tonne to over $100/tonne. Awareness of Government Levy “Are you aware of a government levy that is put on waste that goes to landfills?” Amount of Levy “How much does the Levy charge per tonne?” % Base: 30% of respondents, those respondents who are aware of a government levy that is put on waste that goes to landfills, n=225 Page | 5 2.4 Awareness of the Act (unprompted) When asked what laws or government policies in New Zealand there were aware of that encouraged people to recycle or create less rubbish, half (49%) said they were unsure and 36% said there were none. Only 1% named the Waste Minimisation Act. Council plans and local body laws were cited the most (8.1%) followed by recycling bins and stations (2.8%). Awareness of Waste Minimisation Act (Unprompted) “What laws or government policies in New Zealand are you aware of that encourage people to recycle or create less rubbish?” % N.B: This is a multi-response question so percentages may not add to 100% Page | 6 2.5 Knowledge of the Act Public knowledge of the WMA was extremely low with 93% saying they know ‘not that much’ or ‘nothing at all’ about it. Knowledge of Waste Minimisation Act “How much would you say you know about the Waste Minimisation Act – a lot, a fair amount, not that much or nothing at all?” Good knowledge: 6% Poor knowledge: 93% Page | 7 2.6 Ways in which household rubbish is disposed The most popular way household rubbish was disposed of was via kerbside collection of rubbish bags, which 56% used in the past year, followed by council kerbside collection of wheelie-bins (40%), visits to the local transfer station or landfill (39%) and private kerbside collection of wheelie-bins or skips (30%). Disposal of Household Rubbish “I’m going to describe a few ways in which you may get rid of your household rubbish. Not including what you recycle, please tell me which of these situations describe how you got rid of your household rubbish in the last year:” Yes No Unsure You dropped off rubbish at a local transfer station or landfill You bought council or other rubbish bags for kerbside collection You used a council wheelie bin for kerbside collection (not recycling bins) You paid for a private wheelie bin or skip Regional variations in rubbish disposal Rubbish bags were used significantly less in Christchurch, where only 25% use them. Christchurch had a significantly higher use of council wheelie-bins (80%) as did Auckland (54%), but rural (27%) and provincial (25%) areas used these significantly less than elsewhere. Wellington had a significantly higher use of private wheelie-bins or skips (49%) and Christchurch used them significantly less (16%). Christchurch (59%) had a significantly higher use of transfer stations or landfills and Auckland significantly lower usage of them (25%). Page | 8 Other ways rubbish is disposed The other ways in which rubbish is disposed of were composting (13%), burning (10%) and burying (4.5%). Other Ways of Disposal of Rubbish “Are there any other ways that you dispose of your rubbish?” % N.B: This is a multi-response question so percentages may not add to 100% Page | 9 2.7 Main way in which household rubbish is disposed Council or other rubbish bags for kerbside collection was the main way in which people dispose of their rubbish, with 44% choosing this method compared to 30% who used a council wheelie-bin, 11% who used a private wheelie-bin and 4.5% who dropped rubbish off at a local transfer station or landfill. Main Way of Disposal of Rubbish “What is the main way you dispose of your rubbish?” % Regional variations A similar pattern for the main means of disposal emerged across regions to that outlined in the previous section. For instance, only 19% of Christchurch used rubbish bags but 70% used council wheelie-bins. Significantly fewer of those in rural areas used kerbside collection of rubbish bags (36%) or council wheelie-bins (19%). And those in Wellington were higher users of private wheelie bins or skips (18%). Other demographics Those in rental property (51%) were more likely to use rubbish bags than home-owners (43%). Home-owners were more likely to use private wheelie bins of skips (13%) compared to renters (8%). Page | 10 2.8 Council rubbish bags are the most used Council rubbish bags were almost twice as likely to be used than other bags by those who use rubbish bags as their main means of rubbish disposal. The use of council bags is almost universal in Wellington with 97% saying they used them. Use of council bags is also significantly higher in Christchurch where 80% used them. 2.9 Knowledge of levy by main means of disposal Only a small minority declared that they knew whether the cost of their main means of rubbish disposal included a government levy. Those with the highest declared knowledge were those who mainly used the transfer station or landfill (19%) and those who used a private rubbish collector (18%). Users of council wheelie-bins were least knowledgeable (10%) while 15% of those who used council or other rubbish bags declared they were aware of the levy. Demographic variations Those from Christchurch (28%) who mainly use rubbish bags declared the highest knowledge of the levy. This was also true of women (20%) compared to men (10%) and homeowners (19%) than renters (8%). Those from provincial areas (16%) who mainly use council wheelie-bins declared the highest knowledge of the levy. This was also true of homeowners (13%) than renters (7%). Those from Wellington (24%) who mainly use private rubbish collectors declared the highest knowledge of the levy. This was also true of women (25%) compared to men (7%) and homeowners (22%) than renters (0%). Those from Wellington (34%) who mainly use a transfer station or landfill declared the highest knowledge of the levy. This was also true of women (23%) compared to men (15%) and homeowners (23%) than renters (7%). 2.10 Sources of information of levy costs Rates bills or invoices were the most cited source of information about the levy for those who said they were aware of a levy charge with 45% citing this. The other main sources of information were the media (20%) and word of mouth (15%). Page | 11 Knowledge of levy – Council/Non-Council bag breakdown Council or Other Bags “What is your main source of bags for kerbside collection – council rubbish bags or other rubbish bags?” Base: 44% of respondents, those who use council or other bags as their main way to dispose rubbish, n=331 Government Levy Knowledge “The main way you get rid of your rubbish may have cost you something. The cost could have come from buying rubbish bags or from council rates. Do you know if the cost to you includes a government levy?” Base: 28% of respondents, those who use council bags as their main way to dispose rubbish, n=212 Base: 14% of respondents, those who use non-council rubbish bags as their main way to dispose rubbish, n=106 “OK, so do you know how much of the cost to you relates to the levy?” Base: n=33, data in counts. Base: n=13, data in counts. “Where did you learn about the levy part of your rubbish disposal costs?” Base: n=33, data in counts, multi-resp. Base: n=13, data in counts, multi-resp. Page | 12 Knowledge of levy – Council wheelie bin breakdown Government Levy Knowledge “The main way you get rid of your rubbish may have cost you something. The cost could have come from rates paid to your local council. Do you know if the cost to you includes a government levy?” Base: 30% of respondents, those who use council wheelie bins as their main way to dispose rubbish, n=224 “OK, so do you know how much of the cost to you relates to the levy?” Base: n=23, data in counts. “Where did you learn about the levy part of your rubbish disposal costs?” Base: n=23, data in counts, multi-response question Page | 13 Knowledge of levy – Private rubbish collector breakdown Government Levy Knowledge “The main way you get rid of your rubbish may have cost you something. The cost could have come from a bill paid to a private rubbish collector. Do you know if the cost to you includes a government levy?” Base: 11% of respondents, those who use private wheelie bins as their main way to dispose rubbish, n=80 “OK, so do you know how much of the cost to you relates to the levy?” Base: n=14, data in counts. “Where did you learn about the levy part of your rubbish disposal costs?” Base: n=14, data in counts, multi-response question Page | 14 Knowledge of levy – Transfer station/Landfill breakdown Government Levy Knowledge “The main way you get rid of your rubbish may have cost you something. The cost could have come from a gate fee at a transfer station or landfill. Do you know if the cost to you includes a government levy?” Base: 4% of respondents, those who use transfer stations or landfills as their main way to dispose rubbish, n=33 “OK, so do you know how much of the cost to you relates to the levy?” Base: n=6, data in counts. “Where did you learn about the levy part of your rubbish disposal costs?” Base: n=6, data in counts, multi-response question Page | 15 3. Topline Tables AWARENESS OF GOVERNMENT LEVY Are you aware of a government levy that is put on waste that goes to landfills? Yes No Unsure Base: All respondents % 30 66 4 AMOUNT OF LEVY How much does the levy charge per tonne? 0-4 dollars 5-9 dollars 10 dollars 11-15 dollars 16-20 dollars 21-50 dollars 51-100 dollars More than 100 dollars Depends on location/waste Other Unsure Base: 30% of respondents, those that were aware of a government levy, n=225. % 0.8 1.3 2.4 0.9 1.3 2.7 2.0 2.0 0.6 2.1 84.1 Page | 16 DISPOSAL OF HOUSEHOLD RUBBISH I’m going to describe a few ways in which you may get rid of your household rubbish. Not including what you recycle, please tell me which of these situations describe how you got rid of your household rubbish in the past year: You bought council or other rubbish bags for kerbside collection You used a council wheelie bin for kerbside collection (not recycling bins) You paid for a private wheelie bin or skip You dropped off rubbish at a local transfer station or landfill Base: All respondents Yes % No % Unsure % 56 43 1 40 59 1 30 69 1 39 60 1 OTHER WAYS OF DISPOSAL OF RUBBISH Are there any other ways that you dispose of your rubbish? Compost Burn Bury Recycle bins Feed to animals/chickens/worm farm/dogs Quarry Inorganic collection Green bags/bins Illegally dumping (fly tipping) Dispose at work place Give to charity/charity bins Tip on property Insinkerator Give to family members/friends Recycle hardware/Scrap metal merchant Through private companies Other None/No response Base: All respondents. N.B: This is a multi-response question so it will not add to 100%. % 12.8 9.7 4.5 2.9 2.9 1.7 1.5 1.2 1.0 1.0 0.8 0.6 0.6 0.6 0.5 0.2 2.7 62.0 Page | 17 MAIN WAY OF DISPOSAL OF RUBBISH What is the main way you dispose of your rubbish? You bought council or other rubbish bags for kerbside collection You used a council wheelie bin for kerbside collection (not recycling bins) You paid for a private wheelie bin or skip You dropped off rubbish at a local transfer station or landfill Burning Recycling Compost Bury it Picked up at retirement home apartments Dispose at work Friends/Families wheelie bins Private bin company Waste to pig farm Unsure Base: All respondents. % 44.5 30.2 10.7 4.5 2.4 1.8 1.7 1.0 0.7 0.4 0.4 0.3 0.1 1.3 COUNCIL BAGS OR OTHER BAGS What is your main source of bags for kerbside collection – council rubbish bags or other rubbish bags? % Council bags 64 Other rubbish bags 32 Unsure 4 Base: 44% of respondents, those who use council or other bags as their main way to dispose rubbish, n=331. Page | 18 GOVERNMENT LEVY KNOWLEDGE – COUNCIL OR OTHER RUBBISH BAGS The main way you get rid of your rubbish may have cost you something. The cost could have come from buying rubbish bags or from council rates. Do you know if the cost to you includes a government levy? % Yes 15 No 58 Unsure 27 Base: 44% of respondents, those who use council or other bags as their main way to dispose rubbish, n=331. GOVERNMENT LEVY KNOWLEDGE – COUNCIL WHEELIE BINS The main way you get rid of your rubbish may have cost you something. The cost could have come from rates paid to your local council. Do you know if the cost to you includes a government levy? % Yes 10 No 66 Unsure 24 Base: 30% of respondents, those who use council wheelie bins as their main way to dispose rubbish, n=224. GOVERNMENT LEVY KNOWLEDGE – PRIVATE RUBBISH COLLECTOR The main way you get rid of your rubbish may have cost you something. The cost could have come from a bill paid to a private rubbish collector. Do you know if the cost to you includes a government levy? % Yes 18 No 54 Unsure 28 Base: 11% of respondents, those who use private wheelie bins as their main way to dispose rubbish, n=80. Page | 19 GOVERNMENT LEVY KNOWLEDGE – TRANSFER STATION OR LANDFILL The main way you get rid of your rubbish may have cost you something. The cost could have come from a gate fee at a transfer station or landfill. Do you know if the cost to you includes a government levy? % Yes 19 No 52 Unsure 29 Base: 4% of respondents, those who use transfer stations or landfills as their main way to dispose rubbish, n=33. SOURCE OF INFORMATION OF LEVY COST Where did you learn about the levy part of your rubbish disposal costs? % Bill (e.g. rates. private invoice) 44.9 Media (e.g. newspaper article, public notice, website) 19.6 Word of mouth 15.3 Council/Government 6.3 Assumption/Common Sense/General Knowledge/From this interview 5.9 Work 3.3 GST 1.5 Other 1.0 Unsure 8.4 Base: 13% of respondents, those who are aware of a levy charge incorporated into their prices, rates or bills of the main way of disposal of rubbish, n=94 N.B: This is a multi-response question so it may not add to 100%. Page | 20 AWARENESS OF WASTE MINIMISATION ACT UNPROMPTED What laws or government policies in New Zealand are you aware of that encourage people to recycle or create less rubbish? % Council waste plans/Waste programmes/Local body laws 8.1 Recycling/Recycling bins/Local recycling Station 2.8 Other acts (e.g. Resource Management Act) 1.3 Waste Minimisation Act 1.0 Providing rubbish bins 0.7 Levy/Cost of Dumping 0.4 Fines 0.3 Education programmes 0.3 Advertising 0.3 Other 1.1 None or nothing 35.5 Unsure 49.0 Base: All respondents. N.B: This is a multi-response question so it may not add to 100%. KNOWLEDGE OF WASTE MINIMISATION ACT How much would you say you know about the Waste Minimisation Act – a lot, a fair amount, not that much, or nothing at all? A lot A fair amount TOTAL ‘A lot’ + ‘A fair amount’ Not that much Nothing at all TOTAL ‘Not that much’ + ‘Nothing at all’ Unsure Base: All respondents. % 1 5 6 34 59 93 1 Page | 21 4. Supplementary Tables AWARENESS OF GOVERNMENT LEVY DISPOSAL OF HOUSEHOLD RUBBISH - COUNCIL OR OTHER RUBBISH BAGS DISPOSAL OF HOUSEHOLD RUBBISH - COUNCIL WHEELIE BIN DISPOSAL OF HOUSEHOLD RUBBISH - PRIVATE WHEELIE BIN DISPOSAL OF HOUSEHOLD RUBBISH - LOCAL TRANSFER STATION OR LANDFILL MAIN WAY OF DISPOSAL OF RUBBISH COUNCIL BAGS OR OTHER BAGS GOVERNMENT LEVY KNOWLEDGE - COUNCIL OR OTHER RUBBISH BAGS GOVERNMENT LEVY KNOWLEDGE - COUNCIL BAGS ONLY GOVERNMENT LEVY KNOWLEDGE - OTHER RUBBISH BAGS ONLY GOVERNMENT LEVY KNOWLEDGE - COUNCIL WHEELIE BIN GOVERNMENT LEVY KNOWLEDGE - PRIVATE RUBBISH COLLECTOR GOVERNMENT LEVY KNOWLEDGE - TRANSFER STATION OR LANDFILL KNOWLEDGE OF WASTE MINIMISATION ACT 23 25 27 29 31 33 35 37 39 41 43 45 47 49 Page | 22 AWARENESS OF GOVERNMENT LEVY Are you aware of a government levy that is put on waste that goes to landfills? Base Yes No Unsure ALL 750 30% 66% 4% LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is 241 77 82 350 136 568 182 26% 31% 28% 33% 29% 31% 28% 70% 60% 69% 64% 69% 65% 69% 4% 9% 3% 3% 2% 4% 3% SEX Male Female 359 391 28% 32% 68% 65% 4% 3% AGE GROUP Under 30 30-44 45-59 60 Plus 157 225 196 172 22% 30% 31% 35% 72% 65% 66% 63% 6% 5% 3% 2% 150 35% 61% 4% 132 28% 68% 4% 131 125 31 111 23 26 18 25% 33% 17% 36% 18% 35% 10% 70% 63% 74% 62% 78% 65% 90% 5% 4% 9% 2% 4% 0% 0% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 87 130 73 79 74 104 119 32% 28% 29% 28% 29% 32% 32% 62% 65% 70% 66% 66% 66% 64% 6% 7% 1% 6% 5% 2% 4% ETHNICITY Pacific Island Maori Non Maori/Non PI 35 82 647 32% 29% 30% 59% 67% 66% 9% 4% 4% HOUSEHOLD TYPE Renting Own home Live with parents 190 484 55 25% 32% 24% 71% 64% 72% 4% 4% 4% AWARENESS OF GOVERNMENT LEVY Yes No 225 496 100% 0% 0% 100% 0% 0% 331 32% 65% 3% 212 106 224 31% 36% 27% 67% 59% 69% 2% 5% 4% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 23 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 33 27% 36% 70% 60% 3% 4% 14 0 38 17 68% 0% 61% 85% 32% 0% 39% 15% 0% 0% 0% 0% 8 50 692 46% 56% 28% 42% 41% 68% 12% 3% 4% Page | 24 DISPOSAL OF HOUSEHOLD RUBBISH - COUNCIL OR OTHER RUBBISH BAGS I'm going to describe a few rubbish. NOT including what situations describe how you year: You bought council or other ALL LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is SEX Male Female ways in which you may get rid of your household you recycle, please tell me which of these got rid of your household rubbish in the past rubbish bags for kerbside collection Base Yes 750 56% No 43% Unsure 1% 241 77 82 350 136 568 182 60% 56% 25% 61% 52% 61% 40% 39% 44% 75% 39% 47% 38% 60% 1% 0% 0% 0% 1% 1% 0% 359 391 59% 53% 40% 46% 1% 1% 157 225 196 172 62% 53% 57% 54% 38% 47% 42% 45% 0% 0% 1% 1% 150 52% 47% 1% 132 55% 45% 0% 131 125 31 111 23 26 18 51% 60% 56% 57% 86% 69% 50% 49% 39% 44% 41% 14% 31% 50% 0% 1% 0% 2% 0% 0% 0% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 87 130 73 79 74 104 119 68% 63% 55% 47% 52% 54% 53% 31% 35% 45% 53% 48% 46% 47% 1% 2% 0% 0% 0% 0% 0% ETHNICITY Pacific Island Maori Non Maori/Non PI 35 82 647 52% 61% 56% 44% 39% 44% 4% 0% 0% HOUSEHOLD TYPE Renting Own home Live with parents 190 484 55 63% 55% 54% 37% 44% 46% 0% 1% 0% AWARENESS OF GOVERNMENT LEVY Yes No 225 496 60% 54% 39% 45% 1% 1% 331 90% 9% 1% 212 106 224 96% 86% 27% 4% 14% 73% 0% 0% 0% AGE GROUP Under 30 30-44 45-59 60 Plus OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 25 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 33 21% 45% 79% 55% 0% 0% 14 0 38 17 69% 0% 61% 52% 31% 0% 39% 48% 0% 0% 0% 0% 8 50 692 60% 57% 56% 40% 43% 43% 0% 0% 1% Page | 26 DISPOSAL OF HOUSEHOLD RUBBISH - COUNCIL WHEELIE BIN I'm going to describe a few ways in which you may get rid of your household rubbish. NOT including what you recycle, please tell me which of these situations describe how you got rid of your household rubbish in the past year: You used a council wheelie bin for kerbside collection (not recycling bins) Base Yes No ALL 750 40% 59% LOCATION Auckland 241 54% 44% Wellington 77 21% 79% Christchurch 82 80% 20% Provincial 350 25% 75% Rural 136 27% 73% North Is 568 34% 65% South Is 182 58% 42% SEX Male 359 41% 58% Female 391 39% 61% AGE GROUP Under 30 30-44 45-59 60 Plus Unsure 1% 2% 0% 0% 0% 0% 1% 0% 1% 0% 157 225 196 172 44% 39% 37% 40% 55% 61% 62% 59% 1% 0% 1% 1% 150 39% 61% 0% 132 44% 54% 2% 131 125 31 111 23 26 18 47% 29% 55% 42% 11% 35% 49% 52% 71% 45% 57% 89% 65% 51% 1% 0% 0% 1% 0% 0% 0% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 87 130 73 79 74 104 119 30% 37% 45% 43% 41% 43% 39% 70% 62% 55% 55% 59% 57% 60% 0% 1% 0% 2% 0% 0% 1% ETHNICITY Pacific Island Maori Non Maori/Non PI 35 82 647 53% 31% 40% 47% 69% 59% 0% 0% 1% HOUSEHOLD TYPE Renting Own home Live with parents 190 484 55 43% 37% 61% 56% 63% 39% 1% 0% 0% AWARENESS OF GOVERNMENT LEVY Yes No 225 496 37% 41% 62% 58% 1% 1% 331 25% 74% 1% 212 106 224 22% 24% 81% 77% 75% 19% 1% 1% 0% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 27 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 33 22% 8% 78% 92% 0% 0% 14 0 38 17 40% 0% 50% 35% 60% 0% 50% 65% 0% 0% 0% 0% 8 50 692 28% 38% 40% 72% 61% 59% 0% 1% 1% Page | 28 DISPOSAL OF HOUSEHOLD RUBBISH - PRIVATE WHEELIE BIN I'm going to describe a few ways in which you may get rid of your household rubbish. NOT including what you recycle, please tell me which of these situations describe how you got rid of your household rubbish in the past year: You paid for a private wheelie bin or skip Base Yes No ALL 750 30% 69% LOCATION Auckland 241 29% 69% Wellington 77 49% 51% Christchurch 82 16% 84% Provincial 350 30% 70% Rural 136 25% 75% North Is 568 32% 67% South Is 182 22% 77% SEX Male 359 26% 73% Female 391 34% 66% AGE GROUP Under 30 30-44 45-59 60 Plus Unsure 1% 2% 0% 0% 0% 0% 1% 1% 1% 0% 157 225 196 172 26% 31% 32% 29% 71% 69% 68% 70% 3% 0% 0% 1% 150 37% 62% 1% 132 25% 74% 1% 131 125 31 111 23 26 18 35% 28% 18% 25% 32% 17% 37% 65% 72% 78% 74% 68% 83% 52% 0% 0% 4% 1% 0% 0% 11% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 87 130 73 79 74 104 119 29% 30% 28% 31% 31% 33% 36% 70% 70% 72% 69% 69% 67% 62% 1% 0% 0% 0% 0% 0% 2% ETHNICITY Pacific Island Maori Non Maori/Non PI 35 82 647 37% 40% 29% 63% 60% 70% 0% 0% 1% HOUSEHOLD TYPE Renting Own home Live with parents 190 484 55 22% 34% 31% 78% 65% 67% 0% 1% 2% AWARENESS OF GOVERNMENT LEVY Yes No 225 496 28% 30% 71% 69% 1% 1% 331 16% 83% 1% 212 106 224 14% 20% 35% 86% 78% 64% 0% 2% 1% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 29 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 33 93% 15% 7% 85% 0% 0% 14 0 38 17 31% 0% 37% 46% 69% 0% 63% 48% 0% 0% 0% 6% 8 50 692 23% 35% 30% 77% 64% 69% 0% 1% 1% Page | 30 DISPOSAL OF HOUSEHOLD RUBBISH - LOCAL TRANSFER STATION OR LANDFILL I'm going to describe a few ways in which you may get rid of your household rubbish. NOT including what you recycle, please tell me which of these situations describe how you got rid of your household rubbish in the past year: You dropped off rubbish at a local transfer station or landfill Base Yes No ALL 750 39% 60% LOCATION Auckland 241 25% 75% Wellington 77 41% 56% Christchurch 82 59% 40% Provincial 350 44% 56% Rural 136 39% 61% North Is 568 35% 64% South Is 182 50% 49% SEX Male 359 41% 59% Female 391 37% 62% AGE GROUP Under 30 30-44 45-59 60 Plus Unsure 1% 0% 3% 1% 0% 0% 1% 1% 0% 1% 157 225 196 172 29% 42% 48% 33% 68% 57% 52% 66% 3% 1% 0% 1% 150 38% 62% 0% 132 40% 59% 1% 131 125 31 111 23 26 18 44% 43% 8% 35% 39% 56% 23% 55% 57% 82% 64% 61% 44% 77% 1% 0% 10% 1% 0% 0% 0% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 87 130 73 79 74 104 119 41% 30% 37% 48% 41% 37% 50% 57% 69% 63% 52% 59% 63% 49% 2% 1% 0% 0% 0% 0% 1% ETHNICITY Pacific Island Maori Non Maori/Non PI 35 82 647 32% 50% 38% 68% 49% 61% 0% 1% 1% HOUSEHOLD TYPE Renting Own home Live with parents 190 484 55 33% 44% 26% 66% 56% 69% 1% 0% 5% AWARENESS OF GOVERNMENT LEVY Yes No 225 496 43% 36% 57% 63% 0% 1% 331 35% 64% 1% 212 106 224 38% 30% 40% 62% 67% 60% 0% 3% 0% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 31 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 33 42% 88% 58% 12% 0% 0% 14 0 38 17 30% 0% 45% 54% 70% 0% 55% 46% 0% 0% 0% 0% 8 50 692 48% 33% 40% 52% 67% 59% 0% 0% 1% Page | 32 MAIN WAY OF DISPOSAL OF RUBBISH What is the main way that you dispose of your rubbish? You used a council You bought wheelie bin council or for kerbside other collection You paid for rubbish bags (not a private for kerbside recycling wheelie bin Base collection bins) or skip ALL LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is SEX Male Female AGE GROUP Under 30 30-44 45-59 60 Plus OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 You dropped off rubbish at a local transfer station or landfill Unsure Other (specify) 750 44% 30% 11% 4% 1% 10% 241 77 82 350 136 568 182 47% 43% 19% 48% 36% 49% 28% 35% 20% 70% 19% 19% 23% 49% 8% 18% 4% 13% 11% 11% 10% 1% 3% 4% 7% 8% 5% 4% 2% 3% 0% 1% 3% 2% 0% 7% 13% 3% 12% 23% 10% 9% 359 391 45% 43% 30% 30% 9% 12% 5% 4% 1% 2% 10% 9% 157 225 196 172 49% 42% 47% 40% 34% 29% 24% 34% 7% 15% 11% 9% 0% 5% 8% 3% 1% 1% 1% 2% 9% 8% 9% 12% 150 42% 31% 15% 2% 2% 8% 132 47% 31% 12% 5% 0% 5% 131 125 31 111 23 26 18 42% 46% 34% 41% 58% 63% 36% 37% 19% 40% 34% 18% 18% 22% 8% 10% 10% 7% 12% 5% 21% 5% 6% 0% 4% 6% 8% 8% 1% 1% 4% 3% 0% 0% 0% 7% 18% 12% 11% 6% 6% 13% 87 130 73 79 74 104 119 53% 48% 40% 35% 42% 42% 43% 27% 27% 32% 34% 31% 37% 23% 8% 10% 10% 7% 13% 9% 20% 4% 4% 4% 8% 6% 5% 4% 0% 2% 1% 1% 0% 2% 1% 8% 9% 13% 15% 8% 5% 9% ETHNICITY Pacific Island Maori Non Maori/Non PI 35 82 647 42% 47% 44% 40% 27% 30% 10% 11% 11% 0% 7% 4% 4% 1% 1% 4% 7% 10% HOUSEHOLD TYPE Renting Own home Live with parents 190 484 55 51% 43% 36% 29% 28% 49% 8% 13% 5% 4% 5% 0% 1% 1% 2% 7% 10% 8% AWARENESS OF GOVERNMENT LEVY Yes No 225 496 47% 43% 28% 31% 10% 11% 5% 4% 1% 2% 9% 9% 331 100% 0% 0% 0% 0% 0% 212 106 224 100% 100% 0% 0% 0% 100% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 33 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 33 0% 0% 0% 0% 100% 0% 0% 100% 0% 0% 0% 0% 14 0 38 17 75% 0% 49% 53% 14% 0% 29% 27% 0% 0% 14% 20% 11% 0% 8% 0% 0% 0% 0% 0% 0% 0% 0% 0% 8 50 692 51% 36% 45% 15% 31% 30% 11% 16% 10% 0% 0% 5% 0% 2% 1% 23% 15% 9% Page | 34 COUNCIL BAGS OR OTHER BAGS What is your main source of bags used for kerbside collection - council rubbish bags Or other rubbish bags? Other rubbish Base Council bags bags Unsure ALL 331 64% 32% 4% LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is 114 33 16 169 49 281 50 61% 97% 80% 58% 58% 62% 79% 33% 3% 0% 40% 42% 35% 13% 6% 0% 20% 2% 0% 3% 8% SEX Male Female 162 169 65% 63% 31% 33% 4% 4% 77 94 92 68 62% 63% 65% 66% 33% 33% 30% 33% 5% 4% 5% 1% 62 63% 30% 7% 62 63% 31% 6% 54 58 11 46 13 16 6 58% 69% 58% 67% 68% 85% 32% 38% 27% 42% 31% 32% 15% 68% 4% 4% 0% 2% 0% 0% 0% 46 62 29 28 31 44 51 59% 70% 56% 74% 69% 55% 64% 39% 27% 41% 21% 18% 45% 31% 2% 3% 3% 5% 13% 0% 5% ETHNICITY Pacific Island Maori Non Maori/Non PI 15 38 287 62% 56% 65% 38% 44% 30% 0% 0% 5% HOUSEHOLD TYPE Renting Own home Live with parents 97 208 19 59% 67% 68% 34% 30% 32% 7% 3% 0% AWARENESS OF GOVERNMENT LEVY Yes No 106 214 61% 66% 36% 29% 3% 5% 331 64% 32% 4% 212 106 0 100% 0% 0% 0% 100% 0% 0% 0% 0% AGE GROUP Under 30 30-44 45-59 60 Plus OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 35 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 0 0 0% 0% 0% 0% 0% 0% 11 0 19 9 75% 0% 60% 91% 8% 0% 40% 0% 17% 0% 0% 9% 4 18 310 100% 73% 64% 0% 27% 32% 0% 0% 4% Page | 36 GOVERNMENT LEVY KNOWLEDGE - COUNCIL OR OTHER RUBBISH BAGS The main way you get rid of your rubbish may have cost you something. The cost could have come from buying rubbish bags or from council rates. Do you know if the cost to you includes a government levy? Base Yes No ALL LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is Unsure 331 15% 58% 27% 114 33 16 169 49 281 50 19% 19% 28% 11% 17% 14% 21% 50% 64% 55% 63% 58% 57% 64% 31% 17% 17% 26% 25% 29% 15% 162 169 10% 20% 62% 54% 28% 26% 77 94 92 68 15% 12% 19% 14% 50% 68% 57% 55% 35% 20% 24% 31% 62 18% 44% 38% 62 9% 73% 18% 54 58 11 46 13 16 6 34% 6% 14% 11% 12% 14% 0% 47% 64% 76% 60% 74% 66% 27% 19% 30% 10% 29% 14% 20% 73% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 46 62 29 28 31 44 51 14% 11% 20% 19% 12% 20% 18% 54% 59% 57% 58% 69% 62% 46% 32% 30% 23% 23% 19% 18% 36% ETHNICITY Pacific Island Maori Non Maori/Non PI 15 38 287 33% 10% 15% 55% 53% 59% 12% 37% 26% HOUSEHOLD TYPE Renting Own home Live with parents 97 208 19 8% 19% 15% 62% 58% 41% 30% 23% 44% AWARENESS OF GOVERNMENT LEVY Yes No 106 214 24% 11% 48% 64% 28% 25% 331 15% 58% 27% 212 106 0 16% 12% 0% 60% 56% 0% 24% 32% 0% SEX Male Female AGE GROUP Under 30 30-44 45-59 60 Plus OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 37 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 0 0 0% 0% 0% 0% 0% 0% 11 0 19 9 100% 0% 100% 100% 0% 0% 0% 0% 0% 0% 0% 0% 4 18 310 0% 20% 15% 54% 65% 58% 46% 15% 27% Page | 38 GOVERNMENT LEVY KNOWLEDGE - COUNCIL BAGS ONLY The main way you get rid of your rubbish may have cost you something. The cost could have come from buying rubbish bags or from council rates. Do you know if the cost to you includes a government levy? Base Yes No Unsure ALL 212 16% 60% 24% LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is 69 32 13 98 28 173 40 21% 19% 10% 12% 21% 16% 16% 46% 63% 69% 67% 54% 57% 70% 33% 18% 21% 21% 25% 27% 14% SEX Male Female 106 107 10% 22% 60% 59% 30% 19% 48 59 60 45 17% 11% 19% 16% 57% 63% 58% 61% 26% 26% 23% 23% 39 18% 41% 41% 39 7% 70% 23% 32 40 6 31 9 14 2 40% 8% 17% 14% 9% 11% 0% 43% 63% 83% 69% 91% 66% 41% 17% 29% 0% 17% 0% 23% 59% 27 44 17 21 21 24 33 18% 14% 13% 17% 11% 28% 15% 62% 64% 63% 57% 71% 53% 50% 20% 22% 24% 26% 18% 19% 35% ETHNICITY Pacific Island Maori Non Maori/Non PI 9 21 187 44% 10% 15% 56% 59% 61% 0% 31% 24% HOUSEHOLD TYPE Renting Own home Live with parents 57 138 13 9% 19% 8% 66% 59% 43% 25% 22% 49% AWARENESS OF GOVERNMENT LEVY Yes No 65 142 27% 11% 50% 66% 23% 23% 212 16% 60% 24% AGE GROUP Under 30 30-44 45-59 60 Plus OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 MAIN WAY DISPOSE OF WASTE Council or Other Bags Page | 39 Council bags only Other Bags only Council wheelie bin Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 212 0 0 0 0 16% 0% 0% 0% 0% 60% 0% 0% 0% 0% 24% 0% 0% 0% 0% 8 0 13 8 100% 0% 100% 100% 0% 0% 0% 0% 0% 0% 0% 0% 4 13 198 0% 21% 15% 54% 59% 60% 46% 20% 25% Page | 40 GOVERNMENT LEVY KNOWLEDGE - OTHER RUBBISH BAGS ONLY The main way you get rid of your rubbish may have cost you something. The cost could have come from buying rubbish bags or from council rates. Do you know if the cost to you includes a government levy? Base ALL Yes No Unsure 106 12% 56% 32% LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is 37 1 0 68 21 99 7 19% 0% 0% 8% 13% 13% 0% 52% 100% 0% 57% 63% 55% 69% 29% 0% 0% 35% 24% 32% 31% SEX Male Female 51 55 6% 17% 67% 45% 27% 38% AGE GROUP Under 30 30-44 45-59 60 Plus 26 31 27 22 8% 11% 18% 11% 37% 81% 54% 44% 55% 8% 28% 45% 19 17% 47% 36% 19 7% 82% 11% 21 16 4 14 4 2 4 23% 3% 11% 6% 19% 34% 0% 53% 65% 64% 43% 39% 66% 21% 24% 32% 25% 51% 42% 0% 79% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 18 17 12 6 6 20 16 8% 5% 30% 8% 24% 10% 9% 46% 46% 46% 72% 55% 72% 47% 46% 49% 24% 20% 21% 18% 44% ETHNICITY Pacific Island Maori Non Maori/Non PI 6 17 87 15% 9% 12% 53% 47% 57% 32% 44% 31% HOUSEHOLD TYPE Renting Own home Live with parents 33 63 6 2% 16% 32% 56% 58% 36% 42% 26% 32% AWARENESS OF GOVERNMENT LEVY Yes No 38 62 14% 12% 47% 59% 39% 29% 106 12% 56% 32% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Page | 41 Council bags only Other Bags only Council wheelie bin Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 0 106 0 0 0 0% 12% 0% 0% 0% 0% 56% 0% 0% 0% 0% 32% 0% 0% 0% 1 0 8 0 100% 0% 100% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0 5 99 0% 18% 12% 0% 82% 55% 0% 0% 33% Page | 42 GOVERNMENT LEVY KNOWLEDGE - COUNCIL WHEELIE BIN The main way you get rid of your rubbish may have cost you something. The cost could have come from rates paid to your local Council. Do you know if the cost to you includes a government levy? Base Yes No ALL LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is Unsure 224 10% 66% 24% 85 15 57 66 26 134 90 12% 0% 5% 16% 11% 12% 8% 63% 61% 70% 66% 70% 61% 72% 25% 39% 25% 18% 19% 27% 20% 106 118 11% 10% 66% 65% 23% 25% 53 66 47 58 4% 17% 7% 12% 71% 61% 64% 66% 25% 22% 29% 22% 46 16% 62% 22% 41 9% 59% 32% 48 23 12 38 4 5 4 5% 16% 18% 9% 17% 0% 0% 76% 69% 65% 61% 64% 83% 50% 19% 15% 17% 30% 19% 17% 50% 23 36 23 27 23 39 27 8% 10% 10% 5% 19% 9% 19% 64% 64% 73% 79% 64% 59% 67% 28% 26% 17% 16% 17% 32% 14% ETHNICITY Pacific Island Maori Non Maori/Non PI 14 22 192 8% 18% 10% 81% 69% 64% 11% 13% 26% HOUSEHOLD TYPE Renting Own home Live with parents 55 136 26 7% 13% 8% 71% 62% 68% 22% 25% 24% AWARENESS OF GOVERNMENT LEVY Yes No 62 154 23% 5% 55% 68% 22% 27% 0 0% 0% 0% 0 0 224 0% 0% 10% 0% 0% 66% 0% 0% 24% SEX Male Female AGE GROUP Under 30 30-44 45-59 60 Plus OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 43 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 0 0 0% 0% 0% 0% 0% 0% 2 0 11 5 100% 0% 100% 100% 0% 0% 0% 0% 0% 0% 0% 0% 1 16 206 100% 27% 9% 0% 55% 66% 0% 18% 25% Page | 44 GOVERNMENT LEVY KNOWLEDGE - PRIVATE RUBBISH COLLECTOR The main way you get rid of your rubbish may have cost you something. The cost could have come from a bill paid to a private rubbish collector Do you know if the cost to you includes a government levy? Base Yes No ALL 80 18% 54% Unsure 28% LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is 19 14 3 44 16 63 18 19% 24% 0% 17% 8% 19% 14% 46% 30% 100% 62% 53% 51% 65% 35% 46% 0% 21% 39% 30% 21% SEX Male Female 34 46 7% 25% 53% 55% 40% 20% AGE GROUP Under 30 30-44 45-59 60 Plus 11 33 21 15 0% 26% 19% 10% 50% 53% 49% 68% 50% 21% 32% 22% 23 28% 57% 15% 16 23% 54% 23% 10 13 3 7 3 1 4 0% 7% 0% 11% 30% 0% 38% 65% 46% 0% 77% 0% 100% 62% 35% 47% 100% 12% 70% 0% 0% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 7 13 7 6 10 10 24 23% 6% 0% 15% 17% 43% 21% 10% 82% 68% 64% 54% 9% 58% 67% 12% 32% 21% 29% 48% 21% ETHNICITY Pacific Island Maori Non Maori/Non PI 4 10 69 44% 29% 16% 0% 33% 59% 56% 38% 25% HOUSEHOLD TYPE Renting Own home Live with parents 15 61 3 0% 22% 0% 58% 55% 33% 42% 23% 67% AWARENESS OF GOVERNMENT LEVY Yes No 22 56 51% 6% 28% 65% 21% 29% 0 0% 0% 0% 0 0 0 0% 0% 0% 0% 0% 0% 0% 0% 0% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 45 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 0 18% 0% 54% 0% 28% 0% 0 0 5 3 0% 0% 100% 100% 0% 0% 0% 0% 0% 0% 0% 0% 1 8 72 100% 30% 16% 0% 42% 56% 0% 28% 28% Page | 46 GOVERNMENT LEVY KNOWLEDGE - TRANSFER STATION OR LANDFILL The main way you get rid of your rubbish may have cost you something.The cost could have come from a gate fee at a transfer station or landfill Do you know if the cost to you includes a government levy? Base Yes No ALL 33 19% 52% Unsure 29% LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is 2 3 3 26 10 27 6 26% 34% 0% 19% 24% 24% 0% 0% 66% 72% 53% 47% 50% 62% 74% 0% 28% 28% 29% 26% 38% SEX Male Female 17 16 15% 23% 56% 48% 29% 29% AGE GROUP Under 30 30-44 45-59 60 Plus 0 11 16 6 0% 12% 20% 29% 0% 65% 42% 56% 0% 23% 38% 15% 4 44% 37% 19% 6 35% 12% 53% 7 7 0 4 1 2 1 17% 0% 0% 0% 0% 62% 0% 52% 68% 0% 77% 100% 38% 100% 31% 32% 0% 23% 0% 0% 0% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 4 5 3 6 4 5 5 38% 33% 0% 0% 0% 38% 27% 22% 52% 50% 59% 80% 46% 56% 40% 15% 50% 41% 20% 16% 17% ETHNICITY Pacific Island Maori Non Maori/Non PI 0 6 27 0% 20% 19% 0% 66% 49% 0% 14% 32% HOUSEHOLD TYPE Renting Own home Live with parents 8 25 0 7% 23% 0% 75% 45% 0% 18% 32% 0% AWARENESS OF GOVERNMENT LEVY Yes No 12 20 47% 4% 33% 63% 20% 33% 0 0% 0% 0% 0 0 0 0% 0% 0% 0% 0% 0% 0% 0% 0% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 47 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 0 33 0% 19% 0% 52% 0% 29% 2 0 3 0 100% 0% 100% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0 0 33 0% 0% 19% 0% 0% 52% 0% 0% 29% Page | 48 KNOWLEDGE OF WASTE MINIMISATION ACT How much would you say you know about the Waste Minimisation Act - a lot, a fair amount, not that much, or nothing at all? Base A lot A fair amount Not that much Nothing at all Unsure ALL 750 1% 5% 34% 59% 1% LOCATION Auckland Wellington Christchurch Provincial Rural North Is South Is 241 77 82 350 136 568 182 1% 0% 0% 2% 0% 2% 0% 8% 1% 4% 5% 5% 5% 6% 33% 30% 38% 34% 34% 31% 41% 58% 68% 57% 58% 59% 61% 51% 0% 1% 1% 1% 2% 1% 2% SEX Male Female 359 391 1% 1% 5% 6% 32% 35% 61% 57% 1% 1% AGE GROUP Under 30 30-44 45-59 60 Plus 157 225 196 172 0% 2% 1% 1% 2% 7% 3% 9% 37% 27% 38% 34% 60% 63% 58% 53% 1% 1% 0% 3% 150 1% 6% 34% 59% 0% 132 1% 5% 33% 60% 1% 131 125 31 111 23 26 18 1% 1% 0% 1% 0% 6% 0% 2% 7% 5% 9% 3% 0% 5% 35% 32% 36% 31% 39% 40% 28% 62% 60% 55% 55% 58% 51% 67% 0% 0% 4% 4% 0% 3% 0% PERSONAL INCOME Less than $15,000 $15,001-25,000 $25,001-30,000 $30,001-40,000 $40,001-50,000 $50,001-70,000 More than $70,000 87 130 73 79 74 104 119 2% 1% 3% 1% 0% 2% 0% 2% 5% 7% 7% 5% 6% 6% 35% 32% 37% 26% 35% 30% 36% 58% 60% 53% 65% 60% 62% 58% 3% 2% 0% 1% 0% 0% 0% ETHNICITY Pacific Island Maori Non Maori/Non PI 35 82 647 0% 3% 1% 4% 3% 6% 50% 27% 34% 46% 67% 58% 0% 0% 1% HOUSEHOLD TYPE Renting Own home Live with parents 190 484 55 2% 1% 0% 4% 7% 2% 32% 34% 33% 61% 57% 63% 1% 1% 2% AWARENESS OF GOVERNMENT LEVY Yes No 225 496 3% 0% 9% 4% 44% 28% 43% 67% 1% 1% 331 1% 4% 34% 60% 1% 212 106 224 1% 0% 1% 5% 4% 6% 33% 30% 39% 60% 64% 53% 1% 2% 1% OCCUPATION Professionals, Managers Technicians, Associates Clerks & Sales Blue collar Students Retired Homemaker Not employed Self employed MAIN WAY DISPOSE OF WASTE Council or Other Bags Council bags only Other Bags only Council wheelie bin Page | 49 Private wheelie bin Transfer Stat/ Landfill SOURCE OF INFORMATION OF LEVY Word of Mouth Price Tag/List Bill Media WASTE MINIMISATION ACT Unprompted awareness Good knowledge Little knowledge 80 33 2% 0% 8% 0% 23% 21% 67% 79% 0% 0% 14 0 38 17 0% 0% 4% 17% 0% 0% 6% 5% 30% 0% 46% 46% 70% 0% 44% 32% 0% 0% 0% 0% 8 50 692 9% 18% 0% 20% 82% 0% 65% 0% 36% 6% 0% 64% 0% 0% 0% Page | 50 5. Questionnaire ________________________________________________________________________________ ASK ALL ________________________________________________________________________________ LEV1 Are you aware of a government levy that is put on waste that goes to landfills? [DO NOT READ] Yes..............................................1 No...............................................2 Unsure...........................................3 ________________________________________________________________________________ IF LEV1='Yes' ASK LEV2 ________________________________________________________________________________ LEV2 How much does the levy charge per tonne? (8-27) ________________________________________________________________________________ ASK ALL ________________________________________________________________________________ LEV3 I'm going to describe a few ways in which you may get rid of your household rubbish. NOT including what you recycle, please tell me which of these situations describe how you got rid of your household rubbish in the past year: [RANDOMIZE] -1-2- You bought council or other rubbish bags for kerbside collection You used a council wheelie bin for kerbside collection (not recycling bins) -3You paid for a private wheelie bin or skip -4You dropped off rubbish at a local transfer station or landfill -1-2-3-4(28) (29) (30) (31) SP Yes............... 1 1 1 1 No................ 2 2 2 2 Unsure............ 3 3 3 3 ________________________________________________________________________________ LEV4 Are there any other ways that you dispose of your rubbish? [DO NOT READ] MP Burn.............................................1 Bury.............................................2 Illegally dumping (flytipping)...................3 None.............................................4 Other (specify) 5 (33-52) Specified Other ________________________________________________________________________________ LEV5 What is the main way that you dispose of your rubbish? [DO NOT READ] You bought council or other rubbish bags for kerbside collection..............................1 Page | 51 You used a council wheelie bin for kerbside collection (not recycling bins)..................2 You paid for a private wheelie bin or skip.......3 You dropped off rubbish at a local transfer station or landfill..............................4 Unsure...........................................5 Other (specify) 6 (54-73) Specified Other ________________________________________________________________________________ IF LEV5='You bought council or other rubbish bags for kerbside collection' ASK LEV5A ________________________________________________________________________________ LEV5A What is your main source of bags used for kerbside collection council rubbish bags Or other rubbish bags? [DO NOT READ] Council bags.....................................1 Other rubbish bags...............................2 Unsure...........................................3 ________________________________________________________________________________ IF LEV5='You bought council or other rubbish bags for kerbside collection' ASK LEV6A ________________________________________________________________________________ LEV6A The main way you get rid of your rubbish may have cost you something. The cost could have come from buying rubbish bags or from council rates. Do you know if the cost to you includes a government levy? [DO NOT READ] Yes..............................................1 No...............................................2 Unsure...........................................3 ________________________________________________________________________________ IF LEV5='You used a council wheelie bin for kerbside collection (not recycling bins)' ASK LEV6B ________________________________________________________________________________ LEV6B The main way you get rid of your rubbish may have cost you something. The cost could have come from rates paid to your local Council. Do you know if the cost to you includes a government levy? [DO NOT READ] Yes..............................................1 No...............................................2 Unsure...........................................3 ________________________________________________________________________________ IF LEV5='You paid for a private wheelie bin or skip' ASK LEV6C ________________________________________________________________________________ LEV6C The main way you get rid of your rubbish may have cost you something. The cost could have come from a bill paid to a private rubbish collector Do you know if the cost to you includes a government levy? [DO NOT READ] Page | 52 Yes..............................................1 No...............................................2 Unsure...........................................3 ________________________________________________________________________________ IF LEV5='You dropped off rubbish at a local transfer station or landfill' ASK LEV6D ________________________________________________________________________________ LEV6D The main way you get rid of your rubbish may have cost you something.The cost could have come from a gate fee at a transfer station or landfill Do you know if the cost to you includes a government levy? [DO NOT READ] Yes..............................................1 No...............................................2 Unsure...........................................3 ________________________________________________________________________________ IF LEV6A='Yes' OR LEV6B='Yes' OR LEV6C='Yes' OR LEV6D='Yes' ASK LEV7 ________________________________________________________________________________ LEV7 Okay, so do you know how much of the cost to you relates to the levy? (8-27) ________________________________________________________________________________ IF LEV6A='Yes' OR LEV6B='Yes' OR LEV6C='Yes' OR LEV6D='Yes' ASK LEV8 ________________________________________________________________________________ LEV8 Where did you learn about the levy part of your rubbish disposal costs? [DO NOT READ] MP Word of mouth....................................1 Price tag or price list..........................2 Bill (eg, rates, private invoice)................3 Media (eg, newspaper article, public notice, website).........................................4 Unsure...........................................5 Other (specify) 6 (29-48) Specified Other ________________________________________________________________________________ ASK ALL ________________________________________________________________________________ LEV9 What laws or government policies in New Zealand are you aware of that encourage people to recycle or create less rubbish? [DO NOT READ] MP Waste Minimisation Act...........................1 NZ Waste Strategy................................2 Levy.............................................3 Council waste plans..............................4 Waste programme (eg, media campaign, Council Waste Officer)...................................5 None or nothing..................................6 Unsure...........................................7 Other (specify) 8 Page | 53 (50-69) Specified Other ________________________________________________________________________________ LEV10 How much would you say you know about the Waste Minimisation Act - a lot, a fair amount, not that much, or nothing at all? [DO NOT READ] A lot............................................1 A fair amount....................................2 Not that much....................................3 Nothing at all...................................4 Unsure...........................................5 Page | 54 6. Methodology (Detailed) Sample Frame The sample frame below is used in all UMR fortnightly Omnibus surveys to achieve a nationally representative sample of 750 New Zealanders. New Zealand households are stratified into 23 telephone directory regions. The number of people 18 years or over is determined by cross-referencing the telephone directory regions with the 2006 Census data from Statistics New Zealand. Quotas are then specified as to the proportion of the sample that must fall in each region. The following table shows the number of respondents for each area to be surveyed for the sample size of 750 respondents. Additional quotas are included to control for age and sex within each region. OMNIBUS SAMPLING REGIME Auckland -1 Auckland -2,3 Auckland -4 Auckland -5 Auckland -6 Outer Auckland Bay of Plenty Christchurch Gisborne Hawkes Bay Manawatu Marlborough Nelson Bays Northland Otago Southland Taranaki Timaru Waikato Wairarapa Wanganui Wellington West Coast TOTAL Male 23 17 20 20 25 10 22 40 4 13 13 4 7 13 18 8 10 8 34 4 6 37 3 359 Female 26 19 22 22 27 10 25 42 4 14 15 4 7 14 20 9 11 9 36 5 7 40 3 391 TOTAL 49 36 42 42 52 20 47 82 8 27 28 8 14 27 38 17 21 17 70 9 13 77 6 750 Page | 55 Call-backs and call monitoring Up to five call-backs are made to initially selected respondents to ensure that non-response has a minimal impact on the representativeness of the sample. Appointments are made to ring back respondents if the time they are first contacted is not convenient. Respondents are called from 5.30pm to 9.00pm during the working week, from 9.30am to 6.00pm on Saturday and from 9.30am to 9.00pm on Sunday. Random sample generation A random sample of telephone numbers is generated from all number ranges found in the White Pages for New Zealand. Random digit dialling is conducted off this sample so that unlisted numbers are captured in the sample. To limit the sample frame to “private households with telephones”, we filter out numbers from the Yellow Pages, disconnected or fax lines, and where the interviewer determines that contact is not a private household or is a business line. Quancept CATI process and monitoring Quotas are automatically totalled as the survey proceeds, and as each quota is fulfilled, the interviewer is automatically guided to the appropriate course of action. Any answer is checked that it is the right type. For example, a multiple response answer cannot be entered for a singlecoded question. Overview monitoring is randomly done showing all interviewers on the system or only those on a given project. It also shows up-to-the-second status of each interviewer. For each interviewer, we can see the interview duration, and the question or section itself. The supervisor can identify situations in which an interviewer may be having a problem. Accuracy According to sampling error statistics, provided the survey is conducted on truly random probability methods, the accuracy levels for an interview of sample size n=750 is as follows: For a figure of 50%, there are 95 chances in 100 that the maximum error will be plus or minus 3.6%. If the figure is less than 50% or greater than 50%, the margin or error is reduced. Page | 56 Response Rate The Response Rate measures the percentage of qualified or eligible respondents completing the survey. For this survey the response rate was 30%. FORMULA DEFINITIONS Completes Refusals and Mid Terminates Not Qualified and Over Quota Not Contacted Completed Interviews Respondents who end the interview before completion; regardless of qualification Respondents who do not meet the screening criteria; and those respondents who would have qualified but their quota group was full Applies to all final dispositions that do not fit any other categories. For example, answering machine, wrong number, etc… Page | 57 Fieldwork report Method: Telephone Sample size: 750 The Total numbers called are called number in the sample. The Total Eligible Households are numbers that were identified as NOT being Business, Fax, Exchange, or Disconnected. The Language Problems are numbers where the respondent was unable to cooperate in the interview because of language problems; for example, English may not have been the respondent’s first language and their ability to understand English was evident. The Refused/ Hung-up are numbers where the respondent refused to take part in the survey or simply hung-up on the interviewer. The Not Suitable numbers where there is not a suitable person in the household to do the survey with; for example, if female quotas in an area are filled then a number becomes Not Suitable if there is not a male in the household to do the survey with. The Abandoned Interviews / Stopped interviews are numbers where the respondent initially cooperated but refused later in the interview or the respondent could not be re-contacted after an interview was suspended. The Appointments not kept are numbers where the respondent made a time with an interviewer to re-contact them at a different time to do the survey; in some cases the respondent cannot be re-contacted or the quotas have been filled. RESPONSE RATE ANALYSIS Total numbers called Less Business numbers/Fax Less Exchange/Disconnected Total Eligible Households No Answer/Answering Machine Engaged Language Problems Refused/ Hung-up Not Suitable Abandoned Interviews / Stopped Interviews Appointments not kept Completed Interviews 33573 2175 11898 19500 5816 281 224 6096 4223 93 56 750 Page | 58