2013-14 CSU Customer Satisfaction Surveys Q&A Survey Dates • March 24th through May 30th • Select a (2-week) period to run your survey(s) • A reminder will be sent at the mid-point; only to those that have not responded 17 Functional Areas Download MS Word version Optional: • Hide Questions; Type HIDE • Add 5 Custom Questions Email MS Word version and participant list Required: • Survey Invitation Email • Target dates for survey (2-weeks) • List of participant emails • Breakout (#students, #faculty, #staff) Standard Analysis Report Questions?