Information Technology Vital Statistics Information Technology Services Fall 2006 Vital Statistics – Fall 2006 – version 2006.12.20 Applications Specifics Student Information System Banner 7.3 – Banner Web (# of users) Banner 7.3 – Baseline (# of active users) Banner 7.3 – Pidms (# unique people) Course Management System Blackboard 6.3 (# of users – Fall 2006) Blackboard 6.3 (# of courses – Fall 2006) E-mail System Student – Exchange 2003 (# of users) Faculty/Staff – Exchange 2003 Web site – www.utm.edu Hits to main page Library System Innovative Interfaces (no counts avail) Docutek Eres Version 5.0.0.7a (# reserves) Uniprint/CBORD – Skyhawk Card 2005-2006 – Printing in labs Video Streaming Windows streamer Version 9 (# of users) Darwin Streaming Version 5.0.1.1 Macromedia BreezeLive and BreezePresentation Version 5.0 (# of users) Xtender Solutions Version 7.0 (# of users) AX (Application Xtender) Version 5.3 WX (Web Xtender) Version 5.3 SX (Scan Xtender) Version 5.3 Documents Indexed as of Dec. 2006 Total Pages Indexed as of Dec. 2006 CampusEAI/Oracle Version 10g (# of users) Kronos Version 4.36 (# in system) Touchnet Payment Gateway Version 4.7 (# credit card transactions) Bill Payment Suite Version 2.5 includes: - E-Bills (# bills loaded since 7/1/06) - E-Refunds (# of transactions) - E-Checks (# of transactions)) Commvault Galaxy Version 5.0 Calcium Version 3.7 (# on system) ScanTools (# of sections graded and course evaluations) FileMaker Version 5.0 – 8.0 # of datbases utilized by # of departments Interactive Learning Imaging Portal – myUTMartin Employee - Timekeeping Credit Card Payments for Fall 2006 (Jul 1, 06 – Dec 19, 06) Backups Calendar Test Grading Ancillary Systems Count 63,293 300 535,348 247 546 7,213 1,373 >6,800,000 ---145 203,163 68 93 64 107,711 420,091 ~8,000 609 2517 20,852 1109 491 ---58 2,173 360 19 Information Technology Vital Statistics Information Technology Services Fall 2006 Network Info Specifics Hardwired Ports-Managed by Campus Manager 10 megabits 100 megabits 1,000 megabits Open ports on banks – not live Network Switches Count 24 5368 130 4366 217 Wiring Cat 3 Cat5/5e Cat6/6e Wireless Access Points Buildings (plus the Quad) T1’s Video – Active Selmer to Jackson Jackson to Knoxville Voice – Frontier (Full ISDN PRIs) Frontier (Partial ISDN PRI) Qwest (1+) (Full ISDN PRIs) Qwest (1+,0+) (Full ISDN PRI) *InteracTive Video Rooms (ITV) DS3 45 megabit 1 ENA 100 megabit – K-12 DL Network 1 Hardware Specifics Computers For Students (including labs and residence) For Faculty/Staff (including labs) *acquisition date >12/20/2000 328 3846 1380 282 24 5 1 1 6 1 2 1 14 Count 2,800 2422 Printers For All 613 Scanners Multifunction Devices For All For All 80 124 Physical Servers Virtual Servers Mixed use Mixed use # of items inventoried – 2006 Cost - # of items inventoried – 2006 Computers, switches, projectors, etc. Computers, switches, projectors, etc. 74 15 1800 $4.3m Information Technology Vital Statistics Information Technology Services Fall 2006 Telephones Specifics Analog Administrative Dorm/Apartment Emergency Elevator Public Digital NEC DTerms Virtual Line Appearances Voice-over-IP DTerm IP SP-20 softphones 2-port QTelnet H.323 16-port Tenor VoIP (services 11 analog) 5 3 4 5 8 Wireless Cordless Handset Dterms 7 TOTAL Count 1,163 1.174 13 22 43 186 70 2,703 ITV Interactive Video Location Martin (1 is for testing) Knoxville Memphis Jackson Camden Selmer Paris Lake Covington McKenzie Dyer Prison in Henning Prison in Brushy Mountain Bruceton Ripley and Parson in planning stages TOTAL Count 5 1 1 2 2 1 2 1 1 1 1 1 1 1 21 Information Technology Vital Statistics Information Technology Services Fall 2006 COMPUTERS (FOR STUDENT USE) General Purpose Labs 1 2 3 4 5 6 7 Location Business Administration 25 Humanities 117 University Center (moved from Hum 118) Library 223 Gooch 212 (LRC) Gooch 325 (Synergy) Selmer TOTAL Count 31 45 32 20 34 25 35 222 COMPUTERS (FOR STUDENT USE) Departmental Labs/Other 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Location Business Administration 124 – CS/MIS Business Administration 227 – CS/MIS Elam Center 3020 – HHP Humanities 209 – Writing Humanities 311 – Psychology Humanities 313 – Psychology Humanities 415 – Foreign Language Humanities B103 – Math Gooch 308 – Communications Gooch 314 – Pacer Gooch 321 – FCS Honors Center University Center – Info Desk Fine Arts 146 – Graphic Design Fine Arts 202 – Music Brehm 233 – Biology Clement 041 – Agriculture EPS 111 – Engineering EPS 103 – Engineering EPS 221 – GIS EPS 224 – Physics EPS 308 & 314 – Chemistry EPS 318 - Chemistry Library – Laptops Library – 211 Library – Lobby University Center – Game Room Ellington Dorm Lab Browning Dorm Lab TOTAL Count 20 41 2 4 2 12 29 3 17 4 3 5 3 15 15 20 15 24 19 15 5 7 8 8 15 19 7 9 9 355 Information Technology Vital Statistics Information Technology Services Fall 2006 Residential Network Authorization Statistics as of December 2006 Registered Devices Unregistered/Unused Ports Browning Devices Cooper Devices Ellington Devices McCord Devices University Village Devices (some are duplicates w/ McCord) University Courts Devices Grove Devices Windows Devices Windows 2000 Windows XP Mac Linux XBOX Playstation Request Tracking Jan 2006-Nov 2006 Area Helpdesk Residence Network Assts. (RNA) Data and Video (TV / Networking) Network Infrastructure (Wiring) Voice Engineering (Telephone) Copy, Print, Scan, Paper (Conv Copy) Support Services (Repair) Systems Administration and Security Received Completed 7844 9 218 356 450 1021 7858 8 224 360 452 1026 2244 1380 2246 1396 2,227 45 2111 44 2 22 3 Information Technology Vital Statistics Information Technology Services Fall 2006 SPAM filter stats Blocked SPAM Blocked viruses Quarantined SPAM Tagged but allowed Allowed or “good” mail TOTAL average incoming mail Daily Averages 2003 2004 2005 2006 3,620 43,261 61,740 180,842 1,656 1,013 236 648 604 5,620 1,477 1,935 3,653 9,188 18,490 26,263 3,620 56,230 83,782 216,614 Spyware Filter Stats April - Dec. 19, 2006 Popups and Ads Blocked Spyware Webpages Spyware Downloads Virus Downloads Spyware Protocol Total Student survey Dec 2006 23,498,474 311,172 2 318 1,038,589 24,848,555 3674 responded Have 2 or more computers Have a tablet Have laptop or notebook Have a desktop Don’t have a computer 459 74 1766 1143 232 12% 2% 48% 31% 6% Have a cellphone Do not have a cellphone 3471 203 94% 6% 53% response rate 62% have a mobile device 94% have a computer Information Technology Vital Statistics Information Technology Services Fall 2006 Servers supported Dec-06 Server Server Server Users per O/S Name Type Server Installed Rack Tag Number 111 Crisp 111 Crisp 111 Crisp 111 Crisp 1 1 1 1 525315 525816 N/A 525827 mar-ut-dhcp-01 universe (staff domain) Barracuda Dragon Howard N5110 Howard N5420 Barracuda Howard 111 Crisp 111 Crisp 1 1 568211 568212 ESX02 External DNS 1 Dell Dell 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 1 2 2 2 2 2 2 2 2 568052 520084 520086 520104 525815 525775 539365 539365 568210 Primes (Math Dept) mar-ut-lab-01(lab cluster) mar-ut-lab-02 (lab cluster) Powervault 660F(lab cluster) Streamer eSafe Kronos Kronos External DNS 2 Howard Dell 2550 Dell 2550 Dell 660f Howard N5420 Howard Gateway Gateway 955 Dell 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 2 3 3 3 3 568209 561628 561687 561697 561801 ESX03 Lock Server Library e-reserves CS-Server Library Electronic Catalog Dell Dell Dell Gateway Sun 111 Crisp 111 Crisp 111 Crisp 111 Crisp 3 3 3 3 561727 556315 556316 556317 ESX01 Exchange Exchange Exchange Howard Howard Howard Howard Location 500 2000 2000 Win2k Win2k3 Win VMWare ESX Win2k3 Red Hat Linux Win2k Win2k N/A Win2k Win Win Win2k3 Win2k3 VMWare ESX Win2k3 Win2k3 Win Solaris VMWare ESX Win2k3 Win2k3 Win2k3 Applications Running DHCP AD, File Service Barracuda Anti-Spam dragon - Filemaker software VMWare DNS Primes Program AD, File Service AD, File Service, INFR Master Windows Streaming, Darwin Streaming Portal software, Old Server - esafe spam filter Kronos Kronos, Fileserver DNS VMWare Library Server Library e-reserves VMware GSX Library Electionic Catalog VMWare Exchange Exchange Exchange Information Technology Vital Statistics Information Technology Services Fall 2006 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 3 3 3 3 3 4 5 5 5 5 5 5 6 556318 553353 559857 520015 559751 556345 553359 553358 560020 560021 560022 No tag yet 546055 Exchange web01 Scribe-Syslog Ghost VPN SAN Peanut Ebills Banner Baninb ban7inb2 Test Banner DB Server Breeze Howard Dell Howard Howard Parts Gateway Xiotech Dell 2850 Dell 2850 Dell 2850 Dell 2850 Dell 2850 Dell 2950 Dell 2650 Win2k3 Win/Linux Linux Win2k3 Win2k3 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 6 6 6 6 6 6 6 6 7 7 7 Picasso Strider Gandalf backup server backup tape library Frodo McAfee Sam Pharos Old Cbord Odyssey Dell 2650 Dell 2650 Dell 2650 Dell 2650 Dell PV 132T Dell 2650 Gateway 955 Dell 2650 Howard Dell Optiplex G1 Dell 2600 Win2k3 RH 2.1 AS RH 2.1 AS Win2k3 N/A RHEL 3 Win2K3 RHEL 3 Win2K ADVS Win95 Win2K Serv. 111 Crisp 7 546053 539436 539428 539497 539502 539429 553247 539427 539222 481324 546197 SN: F7YFR71 Micros 3700 Win2K Serv. Micros 3700 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 8 8 9 9 9 501317 525411 561620 556347 556476 EZProxy Dragon Networking Student DHCP Campus manager Dell 2800 Gateway ALR 8200 Howard Dell 1850 Gateway 955 Proprietary WinXP WinXP` Win2K3 Win2K3 SUSE Linux EZPROXY dragon networking server Student DHCP Campus Manager W2K3 W2K3 W2K3 W2K3 W2K3 RHEL 3 Win2k3 Exchange VMware GSX Syslog Symantec Ghost, PXE Boot VPN Software SAN Touchnet - Peanut ebills Banner Web Baseline Banner Baseline Banner Banner Test DB Server Macromedia Breeze File Service for Imaging Solution (in development) Oracle 10g Oracle Application Server 10g (PORTAL) Commvault Galaxy Backup Frodo.utm.edu McAfee Repository Sam.utm.edu pharos Old Cbord for history Cbord Odyssey Information Technology Vital Statistics Information Technology Services Fall 2006 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp 111 Crisp S5 T1 T1 T1 T1 T2 T2 T2 T2 T2 T2 525933 520008 520011 520010 525633 519957 501627 501407 501420 501814 520028 T2 501095 T2 T5 T5 T6 T7 ESX01 ESX01 ESX01 ESX01 ESX01 ESX02 ESX02 ESX02 ESX02 ESX02 ESX03 ESX03 ESX03 ESX03 539267 525776 525777 525098 525263 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Starship mar-ut-dc-01 mar-ut-dns_dh1 mar-ut-dns_dh2 mar-ut-fac-02 (fac domain) Filemaker-ECCE Filemaker-TEIS Filemaker Pro 5 Server Keyserver Wireless-Print Global Mgt Server Filemaker Apreso forms admin forms cc Sun MRM MOM Terminal Services DPS Test Keyserver Mailman Lab DC 01 UTM DC DNS 01 UTM DC DNS 02 Staff DC 01 UTM DHCP 01 Fac DC 01 Mike's Server (PRIMIS) WSUS Report Center Sun V880 Howard N5110 Howard N5110 Howard N5110 Howard Howard Howard Howard Gateway Gateway Howard Gateway Gateway E Series Howard Howard Sun E450 Howard Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Virtual Server Solaris 8 Win2k Win2k Win2k Win Win Win Win Win Win Win Win2k3 Win2K Win2K Solaris 8 WinXP Win2k3 Win2k3 Win2k3 Win2k3 RHEL 3 Win2k3 Win2k3 Win2k3 Win2k3 Win2k3 Win2k3 Win2k3 Win2k3 Win2k3 Oracle 9i, Banner PDC, AD, Global Catalog, RID Master DC, AD, DNS, emergency DHCP DC, AD, DNS, INFR Master Backup Faculty FileMaker - ECCE FileMaker - TEIS FMPro5 Server keyserver Wireless Print Server Video Network- Global Mgt Server FileMaker - POP3IT Apreso Software Banner Forms 1 Admin Banner Forms 2 CC Currently powered off Meeting Room Manager Microsoft Operations Manager Terminal Services for Software Apps DPS Test Software Sassafras Keyserver Mailman Mailing list software Lab Domain Controller Internal DNS and Domain Controller Internal DNS and Domain Controller Staff Domain Controller UTM DHCP Server Faculty Domain Controller PRIMIS Software for Public Safety Windows Services Update Server Packeteer Report Center Server Information Technology Vital Statistics Information Technology Services Fall 2006 Computer Store Sales Comparison External Student and Community Employee Personal purchases Community - not taxable Total Internal Departmental** Faculty Rotation MFD Total Grand Total ** Includes Tech Fee, Grants, Departments 2002-2003 2003-2004 2004-2005 2005 - 2006 July 1, 2006 to Dec. 20, 2006 110,364.82 78,599.38 1,128.94 190,093.14 151,294.47 114,264.21 21,521.78 287,080.46 214,639.93 104,278.60 28,485.56 347,404.09 279,207.38 104,422.83 32,595.71 416,225.92 261,895.69 74,838.30 6,937.68 343,671.67 1,059,901.42 134,706.64 1,299,178.91 123,002.76 1,638,448.77 233,513.92 1,194,608.06 1,422,181.67 1,871,962.69 1,450,147.17 213,634.12 149,143.72 1,812,924.01 444,902.02 172,536.74 134,252.98 751,691.74 1,384,701.20 1,709,262.13 2,219,366.78 2,229,149.93 1,095,363.41 Information Technology Vital Statistics Information Technology Services Fall 2006 Digital Printing Services Sales 2005 – 2006 Began transition in July Jul 1, 2006 to January 22, 2007 External Student and staff Organizations Organizations – Non Taxable Public Total 8,002.19 4,491.00 2,667.22 117.30 13,171.72 6,329.11 2,852.63 2,245.48 26,693.76 13,182.89 242,474.41 149,547.09 Internal Departmental Lab Paper – Silver Print 2,657.34 Total 242,474.41 152,204.43 Grand Total 269,168.17 165,387.32 *Expect to be slightly above even Inventory as of February 2006, based on original cost Telecom Warehouse Telecommunicatio E & G Micro Computer ITS UTM Technology Fee McNairy County Tech Fee Telecommunication Auxiliary Faculty Multimedia Center Convenience Copy Academic Instruct Equipment Loan-3 year old computers to be distributed or surplused $ 5,833.30 $ 521,334.20 $ 124,331.99 $ 1,014,696.56 $ 2,206,910.67 $ 57,720.48 $ 111,741.55 $ 10,200.30 $ 125,229.99 Total $ 4,294,735.80 $ 116,736.76