Social Network Question Asking Sheila Brown Does anyone know if Keanu Reeves was born in Hawaii? Mon at 5:23pm ∙ Comment ∙ Like Method Tool Use Asker Asked Speed Bing, Google, Baidu Search Anon One Instant Community Quora, Yahoo Q&A Answers Search Anon Many Wait Talk Known One Instant Search Anon One Instant Talk Known Many Wait Search Directed Face-to-face, question asking IM, email Expert Aardvark, identification IM-an-Expert Social network question asking Facebook, Twitter any tips for tiling a kitchen backsplash? kitchen re-tiling tips backsplash re-tiling kitchen remodel DIY Lauren's going away for a month, anyone know any good vegetarian recipes? Anyone know how to stop an in-car nav system from constantly rebooting???? Ugh is looking for recommendations (restaurants and activities) in Cancun • Benefits of searching – Immediate answers – Ability to refine query – Content “objective and unbiased” • Benefits of asking – Social benefits (awareness, connections) – Highly personalized answers – Responses not found through search – Validate search engine findings Topic % Example Technology 29% Anyone know if WOW works on Windows 7? Entertainment 17% Was seeing Up in the theater worth the money? Home & Family 12% So what’s the going rate for the tooth fairy? Professional 11% Which university is better for Masters? CMU or MIT? Places 8% Planning trip to Whistler... What sites to see? Restaurants 6% Hanging in Ballard tonight. Dinner recs? Current events 5% What is your opinion on the recent CA proposition? Shopping 5% What’s a good Mother’s Day gift? Philosophy 2% What would you do if you had a week to live? Type % Example Recommend 29% Building a playlist –ideas for good running songs? Opinion 22% Wondering if I should buy the Kitchen-Aid ice maker? Factual 17% Anyone know a way to put Excel charts into LaTeX? Rhetorical 14% Why are men so stupid? Invitation 9% Who wants to go to Navya Lounge this evening? Favor 4% Need a babysitter in a big way tonight… anyone?? Connection 3% My team’s hiring. Know anyone who’d be interested? Offer 1% Could any of my friends use boys size 4 jeans? Type Topic Recommend Technology Opinion Entertainment Factual Home & Family Rhetorical Professional Invitation Places Favor Restaurants Connection Current events Offer Shopping Philosophy Should I watch E.T.? Does anyone think I Should I watch E.T.? should watch E.T.? Should I watch E.T.? Does anyone think I Should I watch E.T.? should watch E.T.? Mary Ko Taking it easy. I wonder Doesif anyone thinks I should watch E.T.? Tue at 9:19am ∙ Comment ∙ Like Sarah Ripley Definitely E.T. (as long as it’s not the “Entertainment Tonight” one :P ) Tue at 11:09am ∙ Like Stanley Conner as long as it’s not the “special edition” where Spielberg digitally replaced all the guns with walkie talkies. Tue at 11:45am ∙ Like Matt Brooks aahhhhoooouuuch. *grin* (I just like saying that) Tue at 1:16pm ∙ Like Write a comment… M. R. Morris, J. Teevan, and K. Panovich. What Do People Ask Their Social Networks, and Why? A Survey Study of Status Message Q&A Behavior. CHI 2010. J. Yang, M. R. Morris, J. Teevan, L. Adamic, and M. Ackerman. Culture Matters: A Survey Study of Social Q&A Behavior. ICWSM 2011. J. Teevan, M. R. Morris, and K. Panovich. Factors Affecting Response Quantity, Quality and Speed in Questions Asked via Online Social Networks. ICWSM 2011. M. R. Morris, J. Teevan, and K. Panovich. A Comparison of Information Seeking Using Search Engines and Social Networks. ICWSM 2011. B. Hecht, J. Teevan, M. R. Morris, and D. L. Liebling. SearchBuddies: Brining Search Engines into the Conversation. ICSWM 2012.