The VolShop Procedures for Departmental Charges A Credit memo with the following information is faxed to UTK every two weeks for billing purposes: Account number (prefer to get the account number in advance) Name of account number Name of person making the purchase Address of department Phone number When a book is purchased, it requires a letter from the department to bill their account. A copy is given to the department after the purchase for their records and reconciliation. Special Note: The address and telephone number are needed to have the Department Account activated in the UTK VolShop system. Once this has been done the first time, the account name and number are required each time. If you are purchasing items from the VolShop for your department, please provide your account number and other information required by the VolShop personnel. You can no longer use a procurement card or be reimbursed through petty cash for items purchased through the bookstore for departmental usage.