University of North Carolina Wilmington Educational Program Assessment Plan and Report Assessment Plan for 2012-2013 Cameron School of Business Primary Contact Name/Info: Becky Porterfield, AoL Director, Cameron School of Business Degree: Master of Business Administration—International (IMBA) IMBA Student Learning Outcomes Student Learning Tools Outcome UNCW Strategic Goal SLO1: Analyze the global Method: Rubrics implications of multideveloped for each national decisions and learning goal are demonstrate a critical used to assess awareness of complex, student learning incomplete or contradictory information. Implementation Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from courses in marketing, finance, and strategy and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. UNCW Goal 1, 4 SLO2: Synthesize information relating to Method: Rubrics developed for each Administration: At the end of the core classes (ending for all institutions late Summary of Findings Core module faculty met in Bremen, 2013 to review available work examples and assess relevant SLGs from Fall 2012. See data from core module classes (Appendix A) Core module faculty met in Bremen, 2013 Actions Taken All groups discussed need for common exercise to assess multinational decision making, e.g. Global Strategy, Global HR and Global Marketing identified common cases and exam components for future use. Global Strategy group determined to add more material on corporate social responsibility, sustainability, and emerging economies All groups discussed need for common Student Learning Outcome UNCW Strategic Goal global business management issues, events and cases. UNCW Goal 1, 4 SLO3: Evaluate conceptual outcomes and practical approaches to complex situations within organizational contexts where affected by global issues. Tools learning goal are used to assess student learning Method: Rubrics developed for each learning goal are used to assess student learning UNCW Goal 1, 4 SLO4: Apply problem solving techniques with autonomy, judgment and originality. Method: Rubrics developed for each learning goal are used to assess student learning Implementation January), sample work is taken from courses in marketing, finance, and strategy and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. Summary of Findings to review available work examples and assess relevant SLGs from Fall 2012. See data from core module classes (Appendix A) Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from courses in HRM, marketing, strategy and finance, and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. . Core module faculty met in Bremen, 2013 to review available work examples and assess relevant SLGs from Fall 2012. Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from courses in HRM, finance, and strategy, and core teaching faculty assess the sample work against the rubrics. In the summer Core module faculty met in Bremen, 2013 to review available work examples and assess relevant SLGs from Fall 2012. Actions Taken exercises to assess multinational decision making, Global HR determined it was satisfied for now with is content coverage. The Global Marketing group is adding a case on international segmentation (Global lifestyle) Review of SLG 4 assessments reveal adequate results in Intl Finance and Global Strategy. See data from core module classes (Appendix A) Review of SLG 4 assessments reveal adequate results in Intl Finance and Global Strategy. The Global Strategy UNCW Goal 1, 4 SLO5: Demonstrate critical evaluation of perspectives of leadership, clarify tasks, demonstrate commitment, negotiate and delegate in groups where the members have different cultural and educational backgrounds. core teaching meeting faculty from all institutions discuss results and make curriculum changes. Method: Rubrics developed for each learning goal are used to assess student learning See data from core module classes (Appendix A) Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from courses in HRM, marketing, finance, and strategy, and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. Core module faculty met in Bremen, 2013 to review available work examples and assess relevant SLGs from Fall 2012. Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from courses in HRM, marketing, finance, and strategy, and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. Core module faculty met in Bremen, 2013 to review available work examples and assess relevant SLGs from Fall 2012. See data from core module classes (Appendix A) UNCW Goal 1, 4 SLO6: Work and lead in a way that respects the cultural diversity of multinational and multilanguage groups. Method: Rubrics developed for each learning goal are used to assess student learning UNCW Goal 1, 3, & 4 SLO7: Manage information related to business management in Method: Rubrics developed for each learning goal are Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from See data from core module classes (Appendix A) . Core module faculty met in Bremen, 2013 to review available group determined to add more exercise to improve problem solving skills. Continue teleconference classes with partners to discuss different perspectives. Differences from Novencia necessitate further discussion on consistent course content. Review of SLG 3 and SLG 4 in Global HR revealed inconsistencies in responses. Differences were discussed and selection of common assignments is occurring. Global Marketing is adding a challenging article on Hofstede’s cultural dimensions Review of SLG 1 and SLG 2 revealed positive but slightly a global context and act autonomously. used to assess student learning UNCW Goal 1, 4 SLO8: Solve problems and communicate original solutions at a professional level (both written and spoken) in matters related to business management in a global context. Method: Rubrics developed for each learning goal are used to assess student learning courses in marketing, finance, and strategy, and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. work examples and assess relevant SLGs from Fall 2012. Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from courses in HRM, marketing, finance, and strategy, and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. Core module faculty met in Bremen, 2013 to review available work examples and assess relevant SLGs from Fall 2012. Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from the strategy course and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. Core module faculty met in Bremen, 2013 to review available work examples and assess relevant SLGs from Fall 2012. Administration: At the end of the core classes (ending for all institutions late Core module faculty met in Novancia UNCW Goal 1, 4 SLO9: Operate in the complex and unpredictable context, as the global economy and exercise initiative and personal responsibility at professional level. Method: Rubrics developed for each learning goal are used to assess student learning UNCW Goal 1, 4 SLO10: Be precise and effective in applying Method: Rubrics developed for each See data from core module classes (Appendix A) See data from core module classes (Appendix A) See data from core module classes (Appendix A) different assessment scores. The Global Finance group is working to provide a common case that will use the management of information in problem solving. Hertfordshire taking lead to develop assessment rubric for thesis. International Business Law determined to add an oral presentation on examining and preparing a court decision. Review of relevant ethical/CSR metrics revealed marginally good scores with some variance. Global marketing group adding a case on ethics and greenwashing. Need for common exercises to assess procedures, models and techniques. learning goal are used to assess student learning January), sample work is taken from courses in finance and strategy, and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. University – Paris 6/12 to review available work examples and assess relevant SLGs from Fall 2011. Method: Rubrics developed for each learning goal are used to assess student learning Administration: At the end of the core classes (ending for all institutions late January), sample work is taken from courses in HRM, marketing, finance, and strategy, and core teaching faculty assess the sample work against the rubrics. In the summer core teaching meeting faculty from all institutions discuss results and make curriculum changes. Core module faculty met in Novancia University – Paris 6/12 to review available work examples and assess relevant SLGs from Fall 2011. UNCW Goal 1, 4 SLO11: Identify the key success factors for the management of international projects and apply these principles to the analysis of a complex business situation. UNCW Goal 1, 4 multinational decision making, e.g. Global Strategy, Global HR and Global Marketing identified common cases and exam components for future use. SLG’s and work examples, SLG5 in Global HR and Global Strategy revealed consistent and good results. Continue to assess metrics over time and focus on common exercises. Appendix A: IMBA Findings Programme Goals: 1. Enable graduates to develop skills appropriate for them to compete for managerial positions in businesses where an awareness of the global environment is required 2. Develop graduates who have the cultural sensitivities required to operate as managers in a global context 3. Enable graduates to explore a range of cross cultural management issues from the perspective of a variety of ethical perspectives 4. Enable graduates to identify, evaluate and exploit the opportunities that the global environment offers to businesses that trade in an international or a domestic market 5. Provide a theoretical grounding in approaches to research, supporting a practical understanding of how established research methods can be applied to develop and interpret knowledge of direct relevance to the challenges faced by international managers. Student Learning Goals: Global Strategy Goals 1. Evaluate the nature, behavior and performance of firms in the global business environment 2. Critically appraise the strategic situations of organizations and their competitors 3. Assess the resource capability of organizations 4. Apply techniques and tools to assess the most appropriate strategies for an organization in a global context 5. Develop knowledge about the effective implementing of strategy and its likely impact on stakeholders, including environmental and social aspects International Marketing Goals 1. Students to develop an awareness of the global marketing environment 2. Students develop knowledge of cross-cultural differences and global marketing contexts 3. Students to develop skills in applying global marketing techniques 4. Students are able to reflect upon and evaluate their own learning with respect to global marketing International Finance Goals 1. Prepare financial analysis of a company and be able to communicate by using appropriate presentation skills 2. Understand current global economic linkages and implications of different exchange rate regimes. 3. Assess dependencies between important international financial variables, such as spot and forward exchange rates, inflation rates and international interest rates. 4. Evaluate an international firm’s options of financing in international bond and equity markets and calculate cost of capital. 5. Analyze international corporate investment decisions and make recommendations regarding project choices. Global Human Resources Goals 1. Critically evaluate and compare theoretical and empirical work of key writers, both classical and contemporary, on different aspects of international HRM as a distinctive field of study and practice. 2. Understand the relationship between the strategic orientations of multinational corporations and HRM policies and practices. 3. Have an understanding of the comparative and diverse contexts impacting HRM and its related practices in various regions 4. Be aware of cultural diversity and its impact on organizational behaviour within international organizations 5. Acquire basic International Human Resource Management competences regarding HRM functions. International Law Goals 1. To explain the legal rules governing international business transactions in relation to the choice of law and dispute resolution. 2. To apply and evaluate the legal rules governing international business transactions in the context of practical situations and to critically evaluate and justify their selection. 3. To select and justify the general rules related to global contracts in relation to formation, rights and duties of the parties. 4. To demonstrate a critical analysis of the legal rules relevant to an international market penetration within the context of “real-life” business scenarios. 5. To develop an ability to negotiate legal aspects of a contract in an international context. Global Strategic Analysis 2012 Goal Outcome a SLG 1 IBS Novancia UH (N=7) UNCW (N=9) Understand the global implications of multinational behaviors 3.6 3.3 3.6 3.7 b Critical awareness of complex, incomplete or contradictory information 3.7 3.5 3.6 3.4 c Identification and implication of firm performance 3.6 3.7 3.3 3.4 a Understand and use strategic initiatives at the corporate and business level 3.6 3.5 3.3 3.4 b Identify, analyze, and critique both direct and indirect competition 3.4 3.3 3.6 3.4 a Understanding of the application of theoretical research to practical understanding directly relevant to managers 3.8 3.2 3.3 3.9 b Understanding of practical application approaches to assessing resource allocation and capability 3.7 3.8 3.3 3.9 a Demonstrate knowledge of strategic concepts 3.9 3.7 4.1 3.2 b Ability to apply strategic problem solving techniques 3.6 3.5 3.6 3.2 c Ability to demonstrate independent problem solving 3.6 3.6 3.6 3.7 d Ability to demonstrate use of judgment and reasoning 3.6 3.6 3.6 3.4 e Ability to demonstrate cultural sensitivities in implementing strategies 3.3 3.2 3.3 3.9 a Demonstrate knowledge and application of concepts of corporate social responsibility 3.4 3.1 3.6 3.9 b Demonstrate knowledge and application of concepts of sustainability 3.6 2.7 3.6 3.7 c Demonstrate knowledge and application of theory related to global ethical dilemmas 3.4 2.8 3.6 3.7 d Ability to demonstrate use of strategic considerations that impacts stakeholders 3.6 2.9 3.6 3.7 SLG 2 SLG 3 SLG 4 HB SLG 5 UNIRAZAK UV Global Strategic Analysis--Fall 2012 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 UH (N=7) UNCW (N=9) a b c SLG 1 a b SLG 2 a b a b c SLG 3 d e a b SLG 4 c d SLG 5 Global Strategic Analysis--Fall 2011 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 UH (N=8) UV (N=9) a b SLG 1 c a b SLG 2 a b SLG 3 a b c SLG 4 d e a b c SLG 5 d Global Marketing Strategies 2012 Goal SLG 1 Outcome SLG 4 IBS Novancia UH N=7) UNCW (N=9) UNIRAZAK UV (N=9) a Understand the global marketing environment 4.1 4.1 b Demonstrate knowledge and application of concepts of corporate social responsibility in marketing 3.9 3.9 c Demonstrate knowledge and application of theory related to global ethical dilemmas in marketing 4.4 3.8 Understand and use of cross cultural differences and global marketing contexts 4.1 4.8 SLG 2 SLG 3 HB a Understanding the application of marketing techniques and concepts 3.4 b Understanding of practical application approaches 3.9 Students are clear and able to articulate their understanding of global marketing 3.9 Global Marketing Strategies--Fall 2012 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 UH N=7) UV (N=9) a b SLG 1 c a SLG 2 b SLG 3 SLG 4 Global Marketing Strategies--Fall 2011 5.0 4.5 4.0 3.5 3.0 2.5 IBS (N=5) 2.0 UNCW (N=16) 1.5 UV (N=9) 1.0 0.5 0.0 a b SLG 1 c a SLG 2 b SLG 3 SLG 4 International Finance 2012 No 2012 data received in time International Finance--Fall 2011 5.0 4.5 4.0 3.5 3.0 2.5 IBS (N=5) 2.0 UNCW (N=16) 1.5 1.0 0.5 0.0 a b SLG 1 a SLG 2 SLG 3 b c SLG 4 d a b SLG 5 IBSA Student Learning Goal Assessments—Fall 2012 HR Management in the Global Environment 2012 Student Learning Goal Outcome HB (N=7) IBS Novancia UH (N=7) UNCW (N=9) UNIRAZAK UV (N=9) a The ability to understand theoretical and empirical work of key writers both classical and contemporary in HRM 3.6 3.0 3.9 3.7 b Be precise and effective in applying procedures, models, and techniques 3.6 3.0 3.9 3.4 c The ability to critically theoretical and empirical work of key writers both classical and contemporary in the HRM 3.0 3.0 3.7 4.6 d The knowledge and exploration of various ethical perspectives within the global HRM field 4.4 3.0 3.9 4.1 SLG 2 Understand and use of strategic initiatives of multinational corporations and the application of these strategies to HRM policy and practices 4.1 3.0 3.7 3.9 SLG 3 Understanding of practical application approaches to various HR policies in geographic ally diverse regions 3.6 3.0 5.0 3.9 SLG 4 Understand and use of cross cultural differences in HRM practice 4.4 3.0 5.0 4.3 a Demonstrate knowledge and application of concepts of the management of the human resource 3.9 3.0 3.7 4.3 b Demonstrate knowledge and application of concepts of the human resource function 4.4 3.0 4.6 4.3 SLG 1 SLG 5 HR Management in the Global Environment--Fall 2012 5.0 4.5 4.0 3.5 3.0 UH (N=7) 2.5 UNCW (N=9) 2.0 UV (N=9) 1.5 HB (N=7) 1.0 0.5 0.0 a b c d SLG 1 a SLG 2 SLG 3 SLG 4 b SLG 5 HR Management in the Global Environment--Fall 2011 5 4.5 4 3.5 3 IBS (N=5) 2.5 2 UNCW (N=16) 1.5 UV (N=9) 1 0.5 0 a b c SLG 1 d a SLG 2 SLG 3 SLG 4 b SLG 5 International Business Law 2012 No 2012 data received in time International Business Law--Fall 2011 5.0 4.5 4.0 3.5 3.0 2.5 IBS (N=5) 2.0 UV (N=9) 1.5 1.0 0.5 0.0 a b SLG 1 a b SLG 2 a SLG 3 SLG 4 b SLG 5