MBA 570 001
Operations Management
Summer 2010
Instructor
Office Hours
Dr. Drew Rosen
Web Address
By Appointment
910-962-3677
http://csbapp.csb.uncw.edu/data/fs/vita.aspx
Telephone
E-Mail
Office(s)
Dr. Drew Rosen
CSB Dean's Office
ISOM
MBA Director
Graduate Programs Office
Text/Readings
There will not be a required text book, Readings will be available
rosenl@uncw.edu
CIS 2054
Suite 100
CIS 2010
Suite 240C
CIS 1020
962-3677
962-7301
962-3678
962-3882
962-3544
electronically on Dr. Rosen’s web site and UNCW’s Library web site.
There will be one case that you will need to purchase for June 1.
Course Description:
Survey of the basic concepts, theories, and techniques for the management of
operating systems. Development of concepts and decision processes critical to
short-run and long range organizational decision making. Topics include
product and process design, operations planning, project management, inventory
management, capacity planning, quality and scheduling.
Course Objective:
To acquaint the student to the elements of design, operation and improvement of
productive systems that creates the firms products and services. The student will
gain an appreciation and working knowledge of operations principles and
techniques that will increase customer satisfaction and value to the firm.
Attendance/Participation:
Attendance is expected at all classes. If, for any reason, you believe you will be
unable to attend class, you should email the instructor and graduate programs
administrator in advance. It is your responsibility to secure information
covered, completed, or assigned in class. If more than two (2) class sessions are
missed (Saturday session constitutes two sessions), you will receive a failing
grade for this course.
Participation is distinct from attendance, so your participation will be evaluated
separately from your presence in class. It is hoped you will come to class
prepared to participate in the discussions and activities. The instructor will
evaluate your participation during class time. In addition, the members of your
team will evaluate your participation on group assignments.
Grading:
Your performance will be evaluated in the following areas:
Class participation 20%
Project :
Presentation
Paper
Exam
Total
A
AB+
B
BC+
C
CF
15%
25%
40%
100%
=
=
=
=
=
=
=
=
=
93% or higher
90% to 92.9%
87% to 89.9%
83% to 86.9%
80% to 82.9%
77% to 79.9%
73% to 76.9%
70% to 72.9%
below 70%