OPS 472 Project Management Spring 2016 Instructor: Office: Phone: E-Mail: Web Site: Office Hours: L. Drew Rosen 2054 Computer Information System (CIS) Building 962-3677(W); 452-2025(H) ROSENL@UNCW.EDU http://csbapp.uncw.edu/data/fs/vita.aspx http://www.csb.uncw.edu/people/rosenl/ Mon: 12:00 – 5:00, Wed: 12:00 - 5:00, (Please remember, you are MY customer, I am available to meet you anytime you need help, just ask!) Text: “Project Management in Practice” Fourth or Fifth Edition, by Mantel, Meredith, Shafer and Sutton (4th Ed. available used) and “Critical Chain” by Eliyahu M. Goldratt (to be assigned later in the semester, if we have time!) Catalog description: Prerequisite: POM 370 or Consent of Instructor and admittance to the Cameron School of Business. This course introduces the fundamentals of project management, beginning with project definition and culminating in the post-project review. Students will learn techniques, terms and guidelines that are used to manage cost, schedules, risk, group dynamics and technical aspects throughout the life cycle of a project. The need for project leadership as well as technical management of successful projects will be emphasized; along with software applications for project management. Course Objective: Project management is becoming increasingly important in today’s rapidly evolving business environments. Fortune magazine rated it as the #1 career choice for the coming decade. The purpose therefore of this course is to expose students to both the hard and soft skills required to be effective project managers. The course will cover organizational structures of projects, the role of project managers, project auditing, project scheduling, project management software, etc. Attendance and Exam Policy: Class attendance is expected of students. There will be a considerable amount of material covered in class that is not in your text; therefore you are encouraged to attend all classes. When outside material is covered, additional readings assigned or other assignments given, absence from class will not be an acceptable excuse. Absences in excess of University allowances will result in a lowering of your final grade. Make-up exams will only be given when (1) instructor permission has been given prior to the exam, or (2) an excused absence prevents you from attending the exam. The instructor has the right to request documentary evidence of such an excuse. Any exams missed outside of the above guidelines will result in an automatic zero on that exam. Academic Dishonesty will not be tolerated, please refer to the Student Handbook and Code of Student Life for further details. Grading: Your final grade will be determined from the following: Group Case, Reading or Incident Presentation 15% Written Cases Analysis 15% Term Project 20% Individual Mid-term Exam 25% Final Exam 10% Class Participation 15% The University (+), (-) grading scale will be used, with 90% and above constituting an A. Your final grade may be adjusted (up or down) a full letter grade based on peer evaluations. WARNING: Texting/Cell Phone use will not be tolerated, you will get no warnings. Your final grade will be adjusted down for this activity! Guideline for Case and/or Reading Writing Assignments: Case write-ups cannot be longer than 5 pages (double-spaced) long using a 12 pitch font (i.e., typed) and appropriate margins. There is a ten-point penalty for not following the length and font guidelines. Group number and member’s names must be listed alphabetically! Questions at the end of each case are just a starting point. You should incorporate material from class, the readings and the constantly changing business environment around us. Presentation Requirements: The day of your presentation I MUST have a copy of your power points prior to your presentation! (3 to a page please). Course Outline: These are approximate dates; I will do my best to stay as close to this outline as possible, it is your responsibility to know what topic we are currently covering (i.e. come to class). Date Jan. 12 Topic What is Project Mgmt? Course Review Expectations Group assignments, etc Text Reading Homework W = blackboard B = book resource * = group written case Jan. 14, 19, 21 Introduction to Project Management Definition of a ‘Project’ The Project Life Cycle Project Selection Models P.M. Career Paths Chap. 1 Discussion Qu. (DQ) #12, 14, 17 1. Reading: Lessons for Accidental Profession(W) 2. Reading: The New Project Manager (W) 3. Reading: Four Common Reasons Why Projects Fail (W) 4. *Case: Disney’s Expedition Everest, (W) Jan. 26, 28, Feb. 2 Project Manager, the Project Team, Chap. 2 & The Organization Role of the Project Manager Special Demands on the Project Manager Selecting the Project Manager The Project Team Fitting Projects to the Parent Organization Feb. 4, 9, 11 Project Planning Chap. 3 DQ: 9, 16, 22 What Is a Project Plan? 9. Case: Team The Planning Process Problems (W) The Work Breakdown Structure and 10. Reading: How to Linear Responsibility Charts Make WBS Easier (W) Interface Coordination & Multidisciplinary 11. *Case: St. Dismiss Coordination Assisted Living Facility (B) DQ: 10, 11, 19 5. Case: Midsize Pharmaceutical (W) 6. Reading: How to Select a Project Manager (W) 7. Reading: Early Warning Signs of IT Proj. Failure (W) 8. *Case: The Quantum Bank (B) Feb. 16, 23, 25 Introduction to Scheduling Feb. 18 Mar. 1, Background Network Techniques: PERT and CPM Project Uncertainty & Risk Management Gantt Charts Simulation DQ: 14, 20 (‘Incident for Discussion’ IFD) 12. IFD – Springville Fire Station (B) 13. Case- Transportation Improvements (W) 14.*Case - Soccer Club (W) TBA Intro. to Project Scheduling Software Use of Project Scheduling Software Limitations of Microsoft Project Other Software Applications March 3 Mid-Term Exam SPRING BREAK Mar. 15, 17, 22 Chap. 5 March 8 & 10 Budgeting the Project Chap. 4 Methods of Budgeting Cost Estimating Uncertainty & Risk Management DQ: 7, 10 15. IFD: General Sensor (B) 16. Reading: 3 Perceptions of Project Cost(W) 17.* Case: The Sharon Construction Co. (W) March, 29/30 Business Week (you will attend OPS sessions for this class, as advised) Mar. 31, Apr. 5, 7 Allocating Resources to the Project Chap. 6 Expediting the Project Resource Loading & Leveling Conflict and Project Life Cycle Scarce Resource Allocation Goldratt’s Critical Chain(CCPM) Apr. 12, 14, 19 Monitoring and Controlling the Project Chap. 7 The Planning - Monitoring - Controlling Cycle Information Needs and the Reporting Process Earned Value Analysis Designing the Control System Apr. 21, 26 DQ: 12, 16, 18 Cases: 18. Case: Lab Results (B) 19. Reading: Critical Path Method & CCPM (W) 20. *Case: Bathtub Period DQ: 8, 12, 20 21.Reading: Planning for Crisis in P.M. 22.Case: The Project Mgr./Customer Interface 23. Reading: Managing Scope Creep (W) 24. *Case: Managing Change at Global Green Books Pub. (W) Evaluation and Termination Chap. 8 DQ: 10, 12, 16 Evaluation Criteria & Measurement The Project Audit Case: TBA Project Termination Final Exam: Tuesday, May, 3, 11:30 AM – 2:30 PM