Final Presentation May 03, 2005 Tiffany Emerson Financial and Accounting Lead Old Dominion University, CS 410 Team Orange http://www.cs.odu.edu/~cpi/cpi-s2005/souschef 1 What’s for dinner? Dinner? Tuesday, May 03, 2005 Team Orange – Sous Chef 2 What’s for dinner? Tuesday, May 03, 2005 Team Orange – Sous Chef 3 Sally goes to McDonalds’ because… Tuesday, May 03, 2005 Team Orange – Sous Chef 4 Problem statement Grocery stores do not provide in-store meal planning assistance to the unprepared shopper. Tuesday, May 03, 2005 Team Orange – Sous Chef 5 Outline • Problem – Problem characteristics • Proposed solution – Solution characteristics – Solution components • Management plans • SBIR phases • Conclusion Tuesday, May 03, 2005 Team Orange – Sous Chef 6 Problem characteristics • Shoppers are not planning • Shopper’s specialized meal requirements – Low fat – Low sodium – Low carbohydrates • Shopper uncertainty – Sales, coupons, and member rewards – Nutrition Tuesday, May 03, 2005 Team Orange – Sous Chef 7 Shoppers are not planning 70% of consumers do not know what they are having for dinner at 4PM. 68% of food purchased is based on impulse. - University of Indiana Study Tuesday, May 03, 2005 Team Orange – Sous Chef 8 Who is planning meals? Planning, preparing and cooking meals 75% Others Women 25% - Department of Labor, Women’s Bureau Tuesday, May 03, 2005 Team Orange – Sous Chef 9 Why no planning? Women In the Workforce (with children under 18) 75 72.9 73 % of Women 71 69.7 69 67 65 64.7 63 61 59 57 56.6 Tuesday, May 03, 2005 00 - Department of Labor, Women’s Bureau 20 97 19 95 19 92 19 90 19 87 19 85 19 82 19 19 80 55 Team Orange – Sous Chef 10 Why no planning? Dual Income Families 91 92 90 88 86 1977 2002 84 81 82 80 78 - Families and Work Institute 76 Hours Per Week at Work Tuesday, May 03, 2005 Team Orange – Sous Chef 11 Specialized meal requirements Meal plans for high cholesterol, diabetes, diet, etc. 13% Health Conscious Not Concerned 87% - Food Marketing Institute Tuesday, May 03, 2005 Team Orange – Sous Chef 12 Nutrition uncertainty “Many see the cost and confusion about nutrition as barriers to eating better.” 40% Confused Not Confused 60% - http://www.factsfiguresfuture.com/archive/october_2004.htm Tuesday, May 03, 2005 Team Orange – Sous Chef 13 Budget conscious shoppers 69% of shoppers list price as a “very important” factor in food selection - ACNeilsen Homescan 81% of households belong to at least one frequent shopper program - Trends in the US – Consumer Attitudes and the Supermarket, 2000 Tuesday, May 03, 2005 Team Orange – Sous Chef 14 Budget conscious shoppers Tuesday, May 03, 2005 Team Orange – Sous Chef 15 Goal Provide grocery stores with a meal planning tool that will allow shoppers to plan their meals in the store. Tuesday, May 03, 2005 Team Orange – Sous Chef 16 Objectives • • • • • Build a robust database Develop database processes Create UI software Integrate with grocery store database Market product Tuesday, May 03, 2005 Team Orange – Sous Chef 17 Proposed solution – Sous Chef Tuesday, May 03, 2005 Team Orange – Sous Chef 18 Solution characteristics • Sous Chef will provide grocery shoppers with: – – – – – Shopper-specific recipes Recipe-specific coupons Complete customized shopping list Video-enhanced cooking directions Accompaniment suggestions Tuesday, May 03, 2005 Team Orange – Sous Chef 19 Solution characteristics • Sous Chef will provide grocery stores with: – Competition with restaurants – Competition with other stores – Complete method to gather shopper’s purchasing trends and habits – Opportunity to “build the basket” – Increase shopper satisfaction and therefore shopper loyalty Tuesday, May 03, 2005 Team Orange – Sous Chef 20 What’s in the box? • Hardware - Kiosk(s) - Server(s) Tuesday, May 03, 2005 • Software - Web GUI Database Kiosk software Sous Chef software Team Orange – Sous Chef 21 Meal planning process Step 1 Get Customer Info Customers swipes frequent shopper card or enters information manually Step 2 Get Preferences / Requirements Use customers stored information or gather new / changed information Step 6 Display/Print -Shopping List -Coupons -Recipes Step 5 Select Add-On Items -Side Dishes -Dessert -Beverages Sous Chef Meal Planning Process Step 3 Display Description & Nutritional Information of Filtered Recipes Step 4 Select Entrée Shopper chooses from recipes displayed in Step 3 Tuesday, May 03, 2005 Team Orange – Sous Chef 22 System flow Tuesday, May 03, 2005 Team Orange – Sous Chef 23 Tuesday, May 03, 2005 Team Orange – Sous Chef 24 Tuesday, May 03, 2005 Team Orange – Sous Chef 25 Management plan overview Project Management Plan Evaluation Plan Marketing Plan Risk Management Plan Staffing Plan Scheduling Plan Tuesday, May 03, 2005 Funding Plan Team Orange – Sous Chef 26 Management plan • Oversee personnel – Develop plan – Review progress – Reassess plan • Coordinate scheduling between – Personnel – Processes – Tasks • Communication – Twice-weekly meetings – Web based communication Tuesday, May 03, 2005 Team Orange – Sous Chef 27 Evaluation plan Phase 0 Phase 1 Phase 2 Phase 3 Evaluation Checklist (Phase 0, 1, 2 or 3) Technical Factor Personnel Factor Marketing Factor Administrativ e Factor Each phase will be evaluated based on the evaluation checklist for that phase. Frequency of evaluation: Every 3 months or as often as necessary Financial Factor Tuesday, May 03, 2005 Team Orange – Sous Chef 28 Marketing plan • Primary target market - Wal-Mart Supercenter(s) • Why Wal-Mart? - Tuesday, May 03, 2005 Lack of meal planning on website Supercenter food sales growing Interactive webpage for other services Self check out kiosk Team Orange – Sous Chef 29 Marketing plan • Secondary target market - Grocery chain(s) • Why secondary market? - Already have some meal planning - Most directly compete with Wal-Mart - Currently majority of sales Tuesday, May 03, 2005 Team Orange – Sous Chef 30 Grocery sales market Warehouse Club Stores 3% Super-Centers 11% Other 3% Grocery Stores Super-Centers Warehouse Club Stores Other Grocery Stores 83% - Supermarketguru.com Tuesday, May 03, 2005 Team Orange – Sous Chef 31 Target market The Sales Growth Story 25% 20% 15% Traditional Grocers Wal-Mart 10% 5% 0% -Progressive Grocer, December 2002 2000 Tuesday, May 03, 2005 2001 2002 Team Orange – Sous Chef 32 Target market (Sales in million $$) 2000 Sales % growth 2001 Sales % growth 2002 Sales % growth $2063.6 1.13% $2101.5 1.83% $2166.5 3.09% $118.4 4.31% $142.5 $174.5 22.45% Traditional Grocers/Food Retailers Sales in South HR Wal-Mart Sales in South HR 20.35% -Progressive Grocer, December 2002 Tuesday, May 03, 2005 Team Orange – Sous Chef 33 Marketing niche “The average shopper shops at 2.2 [different] stores each week to obtain all their items…” - http://www.supermarketguru.com Tuesday, May 03, 2005 Team Orange – Sous Chef 34 Market competition Tuesday, May 03, 2005 Team Orange – Sous Chef 35 Phase 3 marketing plan - Year 1 Supercenters: 11 in HR Tuesday, May 03, 2005 Team Orange – Sous Chef 36 Phase 3 marketing plan - Year 2 Supercenters: 54 in Virginia Tuesday, May 03, 2005 Team Orange – Sous Chef 37 Phase 3 marketing plan - Year 3 Supercenters: Over 800 stores Tuesday, May 03, 2005 Team Orange – Sous Chef 38 Phase 3 marketing plan - 4+ years Supercenters: 1,713 in U.S. Tuesday, May 03, 2005 Team Orange – Sous Chef 39 Kiosk growth - Frost & Sullivan Summit Research Associates 2003 Tuesday, May 03, 2005 Team Orange – Sous Chef 40 Kiosk usage - http://www.coinstar.com Tuesday, May 03, 2005 Team Orange – Sous Chef 41 Risks 1. 2. 3. 4. 5. 6. Database integration Database performance Database scalability Test data consistency FDA guideline changes Database storage Tuesday, May 03, 2005 Team Orange – Sous Chef 42 Risks analysis Tuesday, May 03, 2005 Team Orange – Sous Chef 43 Risk mitigation strategies 1. Database integration: Develop integration strategy 2. Database performance: Consult database expert during early development 3. Database scalability: Design database and servers to be interchangeable and load-balancing 4. Test data conformity: Conform testing to data processing and performance Tuesday, May 03, 2005 Team Orange – Sous Chef 44 Schedule overview Tuesday, May 03, 2005 Team Orange – Sous Chef 45 Phase 0 - Personnel Tuesday, May 03, 2005 Team Orange – Sous Chef 46 Phase 0 - Schedule Tuesday, May 03, 2005 Team Orange – Sous Chef 47 Phase 1 - Personnel Tuesday, May 03, 2005 Team Orange – Sous Chef 48 Phase 1 - Schedule Tuesday, May 03, 2005 Team Orange – Sous Chef 49 Phase 1 - Budget Tuesday, May 03, 2005 Team Orange – Sous Chef 50 Phase 2 - Personnel Tuesday, May 03, 2005 Team Orange – Sous Chef 51 Phase 2 - Schedule Tuesday, May 03, 2005 Team Orange – Sous Chef 52 Phase 2 - Budget Tuesday, May 03, 2005 Team Orange – Sous Chef 53 Phase 3 - Personnel Tuesday, May 03, 2005 Team Orange – Sous Chef 54 Phase 3 - Schedule Tuesday, May 03, 2005 Team Orange – Sous Chef 55 Phase 3 – Budget Tuesday, May 03, 2005 Team Orange – Sous Chef 56 Total Budget Tuesday, May 03, 2005 Team Orange – Sous Chef 57 Projected income Tuesday, May 03, 2005 Team Orange – Sous Chef 58 Funding plan • National Science Foundation – Division of Information & Intelligent Systems – Digital Society & Technologies – Deadline: December 15, 2005 • CIT Corporate Giving Program – Commercial Finance Group – No deadline Tuesday, May 03, 2005 Team Orange – Sous Chef 59 Future plans • Allow for multiple types of I/O device(s) • Allow storage of personal recipe(s) in recipe box • Create method to integrate customer recipe(s) in Sous Chef database • Create methods to mitigate risks stemming from new device(s) Tuesday, May 03, 2005 Team Orange – Sous Chef 60 What’s for dinner? Dinner? Tuesday, May 03, 2005 Team Orange – Sous Chef 61 Sally goes to the store… What type of meal? Diet specific? Please, select from These recipes. Print! Tuesday, May 03, 2005 Team Orange – Sous Chef 62 Tuesday, May 03, 2005 Team Orange – Sous Chef 63 What’s for dinner? Tuesday, May 03, 2005 Team Orange – Sous Chef 64 Conclusion Tuesday, May 03, 2005 Team Orange – Sous Chef 65 Appendix • Additional diagrams • SBIR table of contents • SBIR appendices Tuesday, May 03, 2005 Team Orange – Sous Chef 66