TRITONTM MARKETING PLAN TEAM ORANGE Orange Team December 10, 2007 The purpose of this document is to briefly describe the Triton System and the approach it takes to prevent silent drowning. Also, it provides a study on Triton’s competitors and potential customers, sales and marketing strategies, break even analysis estimation, customers’ benefits, and ROI. 1. Promotional Statement The following is the slogan that will be used in the promotion campaign of Triton when this has been introduced to the market. “Safe swim with Triton, the automated swimmer surveillance solution” 2. Product Description Drowning is considered the number one-leading cause of death for children under five and it’s the second-leading cause of unintentional, injuryrelated death among children under the age of 15. Nineteen percent of all drowning cases involving children occur in pools staffed with certified lifeguards. In addition to tremendous emotional heartache, this problem costs millions a year in medical and legal expenses and the figures are continuously rising. Many facilities have responded to this problem by requiring their lifeguards to receive additional training or by simply hiring more lifeguards. However, an arguably more reliable and efficient alternative is to add an additional tool for current lifeguards to utilize. This tool is the Triton System which specializes in silent drowning detection. In other words, Triton alerts the lifeguard when a person is drowning at the bottom of the pool where lifeguards have difficulties spotting the victim depending on the pool conditions (cloudy water, too crowded). Triton will provide continuous underwater surveillance and notify lifeguards when it detects a possibly hazardous situation. Triton works by sending messages from sensor outfitted bracelets worn by pool patrons wirelessly to a base station near the pool. These messages are received by the lifeguards in real time, eliminating the time delay for lifeguards to recognize that there is a problem. Furthermore, the transmission of messages is possible thanks to the use of innovative technology, Rubee1. Triton is superior over other technological solutions because along with offering additional features and benefits, its cost is only a fraction when compared to the cost of similar competitors. 3. Market Analysis 1 http://www.eweek.com/article2/0,1759,1974931,00.asp 2 Orange Team December 10, 2007 Our potential customers are waterparks, recreation centers, apartment complexes, colleges, schools, hotels, and other places with swimming facilities open to the public such as lakes and private beaches. Currently, there are more than one thousand waterparks in the United States and over six hundred in other countries; these numbers keep increasing every year. According to the World Waterparks Association the estimated attendance at water parks in the United States was about 73 million during the summer of 2004 and the average attendance growth per year is of 3 to 5 percent. As of today, our solution has three major competitors: Poseidon System2 The Poseidon System is a computer-aided video surveillance, designed to aid the prevention of drownings in public swimming pools. Composed of a network of underwater and overhead cameras connected to a computer, Poseidon analyzes, in real time, the trajectories of swimmers and sets of an alarm during a possible drowning. Disadvantages Very expensive – ranges from $ 75,000 to $ 150,000 Motionless detection – bottom of the pool victims only Environment adaptability – does not work in lakes, beaches, and wave pools Use of proprietary computer vision technology Swimguard Safety System3 The Swimguard safety system is a video surveillance system composed of a network of underwater and overhead cameras. This system depends on a human response to determine possible drowning incidents. Disadvantages Expensive – starting from $ 60,000 Environment adaptability – does not work in lakes, and beaches Human dependency – surveillance camera system Drowning Early Warning System (DEWS)4 DEWS is a computer-based technology that operates through a network of overhead video cameras mounted around the pool. DEWS detects early drowning behavior by series of complex algorithms that analyze swimmer movements in the pool. 2 http://www.poseidon-tech.com http://www.swimguardsafety.com 4 http://www.i2r.a-star.edu.sg/files/phatfile/Tech_IM_DEWS.pdf 3 3 Orange Team December 10, 2007 Disadvantages Expensive Environment adaptability – works only in indoor facilities Only surface drowning detection The following matrix compares each of our competitors’ capability with our product. All of these products are trying to solve one problem, drowning. And what makes Triton different from its competitors? Its adaptability and low cost. Triton does not only operate in swimming pools; it can also operate in wave pools, lakes, and beaches; all the other products fail to work in those environments because they are camera-based systems and visibility becomes a real issue for them. Triton does not require very expensive camera equipment because it uses sensor technology which reduces Triton’s cost and makes it accessible to more customers. 4. Target Market Our initial target will be the 10 water parks and more than 80 public swimming pools that are available in the State of Virginia with a concentration on the ones in the Hampton Roads area to minimize travel expenses. We have contacted three potential customers, Massanutten Resort, Ocean Breeze, and Splashdown Waterpark (all in Virginia). The three of them are interested in exploring different options to help them prevent and reduce the likelihood of drowning. However, cost is a major consideration for small waterparks and municipal recreation centers such as Ocean Breeze and Splashdown Waterpark. For further information please refer to the feasibility documentation, Appendix B, section 2.1. 4 Orange Team December 10, 2007 Overall our target market is as follows: Primary target: Outdoor and indoor waterparks Public swimming pool facilities Secondary target Private beaches (hotels) Lakes (resorts) 5. Sales Plan Triton has very specific customers. Simply advertising to everyone will not get the Triton system sold. Furthermore, we are targeting waterparks that do not currently use drown detection technology solutions. We need to contact different water parks and/or public pools to introduce them to the Triton system. If they are interested, travels and meetings with aquatic directors and/or managers will be required to present and demo our solution. During the demo we need to prove that Triton will work as described and that it will provide a safer swimming environment to patrons. Once we have proven, locally, the success of Triton, we can pursue more businesses in other states. We will initially expand along the east cost targeting as many waterparks, public pools, and other potential customers as possible. With more customers using our product we will be able to start becoming a far more recognizable company. After this has been achieved, it is only then that our company and its product can spread through the central area and west cost of the United States. Having many of our products in different states will provide us with the experience that we need to introduce our product internationally. Our potential markets overseas are mainly in Europe and Asia. 6. Advertising Strategy We will advertise Triton through our own website and by directly contacting representatives of waterparks and public swimming pool facilities. Once we sell our product, we will get indirect-free publicity because our customers will promote their new safer environment thanks to Triton. In addition, we could have an agreement with our customers to market our product through their website. Also, we can contact the World WaterParks Association to promote Triton through their different events, conferences, and/or their monthly magazine. To summarize we will use the following mediums to initially advertise Triton. 5 Orange Team December 10, 2007 Our website Direct contact advertising Our Customers’ website World WaterParks Association 7. Price Point for Team Orange This is the product’s estimated cost to implement the Triton system on a 17,000 sq. foot wave pool. The estimate will vary according to the swimming pool or environment dimensions. Triton System RuBee receivers RuBee tags Cat5e Cable & Accessories(1000 ft) Application Server Touch screen display System pager Customized Software Quantity 35 3000 5 1 6 5 1 Individual Price Total Cost $150.00 $5,250.00 $2.00 $6,000.00 $150.00 $3,200.00 $429.00 $80.00 $5,000.00 $750.00 $3,200.00 $2,574.00 $400.00 $5,000.00 $23,174.00 8. Price Point for Customer The following chart provides detailed information on an approximated customer cost for the water pool mentioned in the previous section. Triton System RuBee receivers RuBee tags Cat5e Cable & Accessories (1000 ft) Application Server Touch screen display System pager Software Training Quantity 35 3000 Individual Price Total Cost $200.00 $7,000.00 $3.00 $9,000.00 5 1 6 5 1 1 $150.00 $750.00 $3,500.00 $3,500.00 $500.00 $3,000.00 $100.00 $500.00 $10,000.00 $10,000.00 $1,000.00 $1,000.00 $34,750.00 *Note: It is estimated a $10,000 per year for maintenance and support expenses. 6 Orange Team December 10, 2007 Overall, our final product selling price is $ 44,750.00 9. Profit The following chart summarizes what Triton will generate approximately on each sale. These numbers are based on a 17,000 sq. foot wave pool used in the previous sections. Initial Customer Cost Support and Maintenance Customer Overall Cost Revenues $34,750.00 $10,000.00 Triton Implementation Cost Team Orange Profit Expenses Total $44,750.00 $23,174.00 ($23,174.00) $21,576.00 10. Break Even The estimated cost to implement phase three is $ 222,3205. We will be able to break even, after we sell eleven Triton systems. 5 For more information, please refer to our funding plan. 7 Orange Team December 10, 2007 11. Marketing Objectives Orange Team has set some basic objectives for the first three years of Triton in the market First Year - Generate revenues for $ 129,456 (6 sales) - Pay part of note payable account - Advertise Triton Second Year - Generate revenues for $ 258,912 (12 sales) + $ 60,000 (maintenance) - Close note payable account - Advertise Triton Third Year - Generate revenues for $ 345,216 (16 sales) + $180, 000 (maintenance) - Generate around $ 200,000 profit - Get international customers 12. Customer Benefits Within all the benefits offered by Triton, there is one that stands out among the others. This benefit is the priceless satisfaction of saving lives, and our primary concern. Other benefits offered are: Reduced number of drowning incidents Reduced insurance costs Reduced number of law suits Increased number of patrons due to extra safety measures Better reputation Patrons privacy (no cameras) Low cost 13. Customer Return on Investment Triton bracelets can be rented out to customers or subsidized in entry cost. Waterparks can get their money back before the first year of the Triton system implementation if they charge $ 2 per bracelet and have around 18,000 patrons. After getting their money back, they will generate a profit of $ 36,000. 8