Restaurant Assistant CS410 Fall ‘04 Group 2 Restaurant Assistant Group Members Janet Brunelle President Himanshu Keskar CEO Devin Hurst Project Manager Presenter Steven Okinsky Database Administrator Web Developer October 20, 2004 Matt Davis Software Developer Technology Consultant Roman Trifonov Software Developer Graphic Expert Joel Hall Financial Analyst Budget Coordinator Moon Bong Song Marketing Analyst Financial Analyst 2 Restaurant Assistant Outline Industry problems and solutions Goals and objectives What our system will do and not do Pro’s and con’s Our competition Potential customer feed back Current method vs. our method Risks/issues and mitigations Budget Conclusion October 20, 2004 3 Restaurant Assistant Problem Statement Current restaurant methods used to monitor expiration dates and inventory are leading to profit and time loss. October 20, 2004 4 Restaurant Assistant Problem Characteristics Expiration of food Profit loss Wasting of food Sickness Lawsuits Health violations Fines Restaurant shutdown Bad reputation October 20, 2004 5 Restaurant Assistant Solution Statement To develop a user friendly food preparation monitoring system for the restaurant industry. October 20, 2004 6 Restaurant Assistant Solution Characteristics Database driven inventory system User friendly interface Commercially available hardware Bar-coded inventory Employee production tracking Temperature sensor Automatic food expiration warning October 20, 2004 7 Restaurant Assistant Restaurant Industry It’s on the rise 12 million employees 15% increase in foodservice managers Restaurant Industry’s Share of Food is 53%!!!! * Source: http://www.restaurant.org/research/ind_glance.cfm October 20, 2004 8 Restaurant Assistant We like to eat out Americans eat almost 30% of their meals away from home Eating out is becoming more accepted 440.1 billion dollars for restaurants in 2004 168.6 billion dollars increase from 1994 * Source: http://www.restaurant.org/research/ind_glance.cfm October 20, 2004 9 Restaurant Assistant Goals Save restaurant managers time and money Implement a user friendly system Improve current inventory system Inventory reports Expired food notifications Real time food temperature data Provide inventory forecasting October 20, 2004 10 Restaurant Assistant Development Objectives Develop a user friendly restaurant database Implement software interface with database Integrate current hardware into the system Health inspector approval October 20, 2004 11 Restaurant Assistant The Restaurant Assistant will: Notify managers of current expired food items and future expirations Display on-hand inventory Monitor food temperatures Monitor employee production Print out of forecasting information October 20, 2004 12 Restaurant Assistant The Restaurant Assistant will not: Eliminate human error Eliminate food-borne diseases Stop foods from expiring October 20, 2004 13 Restaurant Assistant PRO’S AND CON’S PRO’S Save restaurants money Great way to take the next step in integrating technology in the workplace Ease of use New restaurants have better chance of survival during first year CON’S Customer training Transitioning to new system Initial Cost October 20, 2004 14 Restaurant Assistant Competition Matrix * See Appendix pg. 2 October 20, 2004 15 Restaurant Assistant Customers YES Restaurants Chains Fine dinning Cafeteria Buffets Schools NO Restaurants Mom & Pop Pubs Cafeteria Military * See Appendix pg. 17 for market analysis October 20, 2004 16 Restaurant Assistant Thrown Out And Prepared Source: Interview Data October 20, 2004 17 Restaurant Assistant Interview Report Interview Report Source: Interview Data From All Restaurants October 20, 2004 18 Restaurant Assistant Responsible? WhoWho's Monitors Expired Food? Owner 18.00% Ev er y one 23.00% Owner Chef Manager Ev er y one Chef 18.00% Manager 41.00% Source: Interview Data From All Restaurants October 20, 2004 19 Restaurant Assistant Food Preparation Cycle Order Check Delivery Put into Inventory Store Trash Check Food Find FIFO Serve Store Prepare Food Check Resources Stolen October 20, 2004 20 Restaurant Assistant Component Diagram Manager’s office DINING ROOM kitchen Walk-in-refrigerator October 20, 2004 21 Restaurant Assistant Restaurant Assistant System Diagram User I/O User I/O User I/O RA Wireless Control System October 20, 2004 Temperature Control System 22 Restaurant Assistant User Interface October 20, 2004 *Source: http://www.actionsystems.com/?trackcode=bizcom 23 Restaurant Assistant Database Cycle Database Employees LT Temp. Changes October 20, 2004 Resources Products Deliveries LT LT LT LT Inventory LT Schedule 24 Restaurant Assistant Technology Clear-coated barcode printer Barcode scanner LCD touch screen Temp. Sensor Database Expiration dates Preparation dates Employee ID Food ID Barcode October 20, 2004 * See Appendix ?? For more information 25 Restaurant Assistant Major Risks Schedule Not enough people Equipment delays Information delays Technical Equipment availability Technology availability Customer Financial Sophistication of customer Additional and unforeseen expenses Inflation issues due to schedule issues Contract penalties - late on delivery Reduction of funding Availability of necessary equipment October 20, 2004 26 Restaurant Assistant Mitigations Schedule More people will be hired if desired Equipment will obtained before needed Information will be constantly updated Matrix organization will be put in place Technical All Hardware will be available Software will be purchased Customer Most managers have computer skills Financial Tech support will be added in cost Strict scheduling will be enforced Proper time management Alternate funding upon loss of resources Proper Forecasting will be implemented October 20, 2004 27 Restaurant Assistant Technical Issues Data redundancy Temperature regulations Power failure Technical support October 20, 2004 28 Restaurant Assistant Management Issues Human mistakes Complexity (computer skill) Final product is not too costly Health regulation October 20, 2004 29 Restaurant Assistant Resource Issues Obtaining our goals in the allowed time Limited financing Inconsistent methods Find test client October 20, 2004 30 Restaurant Assistant Development Salary Budget Title Number needed Salary Employment Duration (months) Cost of Employment Software Engineer 2 $ 68,569.00 20 $ 114,281.67 Network Engineer/Lead Software Engineer 1 $ 87,572.00 20 $ 145,953.33 Computer Graphics Specialist 1 $ 41,561.00 12 $ 41,561.00 Project Manager 1 $102,099.00 28 $ 238,231.00 Technical Writer 1 $ 58,903.00 6 $ 29,451.50 Lawyer 1 $ 94,074.00 28 $ 219,506.00 Quality Assurance Manager 1 $ 53,926.00 28 $ 125,827.33 Marketing Manager 1 $ 62,410.00 18 $ 93,615.00 40% Overhead $ 403,370.73 Total Employee Budget $ 1,411,797.57 *Values based on average salaries in Virginia Beach, VA as of Fall of 2004. See Appendix pg. 6 for more information October 20, 2004 31 Restaurant Assistant Development Equipment Budget Item Number Cost Total Cost Hardware Costs Computer Workstations* 5 $ 940.66 $ 4,703.30 Samsung CLP-550 Color Laser Printer 1 $ 279.99 $ Microsoft Visual Studio .NET Professional edition 3 $ 503.99 $ 1,511.97 Adobe CS Suite V11.0 1 $ 889.95 $ 889.95 Microsoft Office Professional 2003 5 $ 199.99 $ 999.95 279.99 Software Costs Total Cost: $ 8,385.16 *Prices based on pricing as of October 19, 2004, see Appendix pg. 3 for more information. October 20, 2004 32 Restaurant Assistant Production Budget Part # of units Cost Server 1 $ 599.99 Database Management System 1 $ 595.00 Computer/Database System 1 $ 940.66 1 per walk-in $ 325.00 1 $ 425.00 1 per walk-in $ 119.00 Laser Printer 1 $ 149.99 Barcode Printer 1 $ 289.00 LCD touchscreen, wireless 1 $ 700.63 Standalone scanner Handheld Scanner Temperature sensor Total Cost $4,144.27 *See appendix pg. 9 for more detailed information October 20, 2004 33 Restaurant Assistant Customer Cost October 20, 2004 Hardware: $4,599.99 Software: $1,995.99 Installation: $404.01 Total Cost: $6,999.99 34 Restaurant Assistant Break Even Analysis Development Salary $1,411,797.57 Development Equipment $ 8,385.16 Production Costs per Unit $ 4,144.27 Revenue per Unit $ 6,999.99 Profit per Unit $ 2,855.72 Units needed to break even Units sold per week: Break Even Time (weeks) 497.31 11 49.7 < 1 year * See Appendix pg. 8 for schedule analysis October 20, 2004 35 Restaurant Assistant Conclusion Identified industry problems and solutions Technical components were discussed Required resources Management methods and organizational structure Risks/issues and mitigations Improved solutions to the current problems Budget October 20, 2004 36