Chapter 2 – Introduction from Daniel Hubbell, Microsoft 10:37 mins 13.06.2012 (PowerPoint slide titled: Creating Accessible Documents) Daniel: Hello. Good morning everybody. This is going to be a participatory event, because if I fall asleep halfway through it’s because of the 28 hour flight I took yesterday to get here, so thank you for being so welcoming; great remarks from Andrew. As he mentioned, my name is Daniel Hubbell, and I am the Technical Evangelist for the accessibility group at Microsoft. My job is awesome; I get to come and talk to people like you – that’s OK, you can laugh – because you’re awesome. What I’m going to do today, we’re going to go through a number of things. I’m going to set some high level, just you know how do we think about what accessibility is in Microsoft briefly, and then I’m going to go through and really reinforce what Andrew’s mentioned, which is the basic tenets that you need to know when you’re creating documents, these are just best practices. I’m going to be demoing today in Office 2010. I’m well aware that many of you aren’t, but you know what, these techniques apply to any document you create. It doesn’t matter if you’re doing it in Office 2003, Office 2007; this is all technique that you should just know about. There may be some minor nuances on how you go about doing that, and we have some resources that can point you to learning about some of those nuances, but the techniques themselves are really applied to any document that you create. And I want to set the stage with the idea of this world of multiple formats, and how do we do that, and why do we want to do that, and why is Word such a good place to start. One of the great things about Microsoft Word is you can out-put in almost every one of these file formats that was mentioned. I can create HTML files, I can export PDF, I can create MP3 files – did you know that? We’re going to demo that later. We can actually create an audio file of a document out of Word. So having the centre point of a Word document that has all of the content in it for a person who might be using alternative access tools is the key point, that if you start with something good, anything else that you produce from it is going to also hopefully be good. [Presenter clicks on the mouse and moves to the next PowerPoint slide] [PowerPoint slide titled: A Spectrum of Abilities] I want to build a little bit on what are we talking about when we talk about disabilities? I’m going to start at the bottom of this pyramid-ish thing. Most people think of someone who’s deaf, someone who’s blind, someone’s in a wheelchair, all traditional disabilities, all valid, www.transcriberonline.com 1 Chapter 2 – Introduction from Daniel Hubbell, Microsoft 10:37 mins 13.06.2012 and representative of a smaller portion than that 20% that was mentioned earlier. But then there’s people that move into temporary conditions, and these can both be physical conditions or environmental conditions. How many people have been to a nightclub recently? Don’t be shy. Come on. Nightclub people – I know there’s a couple. Alright, I have at least once, and the first thing you probably do when you go to the nightclub so that you can hear from your friends, is you put your phone on vibrate mode, right, because you can’t really hear, you’re text messaging a lot because you can’t talk on the phone because of the loud music – that’s an environmental condition that basically simulates the fact that you’re deaf. So you in essence at that point in time have a disability, and there are a lot of people in the workforce that work in those sorts of environments. They could be in a machine shop, they could be somewhere where they maybe don’t have all of the use of the senses that they might normally have. So that’s one environmental condition. The second would be just temporary disabilities. So you’re out playing rugby, break your arm, come to work on Monday and how do you type? You know, that might be hard if you’ve got one arm in a sling, or one arm in a cast, so how do you do that? So that’s a person who has a temporary condition. And then the third really is just for preference, some people just find it easier to read text that’s a little bit bigger, or maybe have some audio that helps reinforce the text that they’re reading, so for them their preference is just sometimes a bit different than what the default setting might be in a product. [Presenter moves to the next PowerPoint slide] [PowerPoint slide titled: What is Accessible Technology?] So why is that important? Well of those bottom two groups primarily, when we talk about people with disabilities needing to access our documents, they’re typically doing that through something that’s called assisted technology. This is some sort of software application, or maybe a hardware device that’s been added to the PC, that gives them an alternate way to interact with the information that’s typically provided through a screen and keyboard that most folks would use to interact with a computer. So a person who is blind might be using something called a screen reader, which will actually read everything on the screen to them that you and I might take for granted if we can see with our eyes on the screen. And so this is just technology that enables individuals to adjust www.transcriberonline.com 2 Chapter 2 – Introduction from Daniel Hubbell, Microsoft 10:37 mins 13.06.2012 their experience in a way that meets their unique visual, hearing, dexterity, cognitive, and speech needs. There’s a long laundry list, I mean there are hundreds, probably thousands of different products that fall in this category, but when we’re talking about created documents that can assist people with disabilities, what we’re actually doing is providing the information necessary and in a way that is easily used by these assisted technologies in order to provide that information in a different way. Does that make sense? An overwhelming yes, from the crowd. Excellent. Good. So what I’m going to go through today is I’m going to show you two lists of best practices, and I’m going to have these charts up here. [Presenter demonstrating] And I’m just going to walk through them first just to describe sort of the outline of what we’re going to do, and then what I’m going to do is walk through each of these in a Word document and show you actually how to do that, so that by the end of the next hour – we’re going to take a break at 10:30 – at the end of the next hour you’ll be able to say gosh, OK I understand this technique, so seeing how it’s been used, and you can apply those techniques to the documents that you create. After the break we’ll come back and I’m going to show you some tools, some additional tools that we have for doing a couple of other kind of nifty and fun things within Office. So with that, are there any questions before I get started? Like I said, I’m interactive, so please feel free to interrupt me if you need. Yes, Sir? [Question being asked from the audience] Ma’am? I’m sorry. I’m like I’m half blinded by the light here. [Question being asked from the audience] Was it the flyers that are going to be available, or? [Question being asked from the audience] Oh, the examples? We’ll make sure that they’re provided to you. The charts that I have are something I actually created on my plane flight over here, so these are available in sort of a longer form, and we can definitely give you those links, and in fact on the brochure that you were handed when you came in, there’s a link on there that actually will take you to much of the information that I’m telling you. It’s in a much longer form with step-by-step instructions. I’ve just consolidated that as all our charts. www.transcriberonline.com 3 Chapter 2 – Introduction from Daniel Hubbell, Microsoft 10:37 mins 13.06.2012 [Presenter clicks on the mouse and moves to the next PowerPoint slide] [PowerPoint slide titled: Document Best Practices] So let’s get started. The first round is document best practices. What I’ve done here is I just took a handful, and I sort of created a graph which shows what products they apply to. So with the alternate text being added to images and objects – does anybody here know what alternative text is? Awesome. OK. So for those that don’t know what alternative text is, essentially think of it like a caption. I’ve embedded some text information about an object, whether that’s a graph, a chart, or an image, to describe what it is and what information that it’s trying to convey, so that if I can’t see that chart, that information can be delivered to me via text. And I’ll explain how that’s different than a caption – alternative text is different to a caption. Specifying column header rows in tables, we’re going to talk about that briefly, and that applies to all three Office documents. Using styles in documents is very important, we’ll talk about that and show you why that’s relevant. Ensuring heading styles are in correct order. Using hyperlink text that is meaningful – this is probably one of the most egregious errors that I see in documents by everyone across the board, whether that’s in HTML, on websites or whatnot, we’ll talk about best practices there. And then using simple table structures, I’ll go over a little bit about how and why you don’t want to do a lot of merging of form cells and things like that. [Presenter clicks on the mouse and moves to the next PowerPoint slide] [PowerPoint slide titled: Document Best Practices] And then the second half of what we’re going to go over is avoiding blank cells for formatting; making sure that you name all your sheets in an Excel document instead of just having Sheet1, Sheet2, and Sheet3. Obviously slides need to have unique titles. Avoid floating objects – this could be images and graphics, titles that just happen quite frequently. Image watermarks also are something that we see quite a bit, which can’t be read by some assisted technology. And then finally we’ll talk briefly about PowerPoint and about how we want to increase the visibility for users who might be colour blind, which you said 12% I think is the male population. So there’s a significant number of people that are colour blind that we need... www.transcriberonline.com 4