OBJECTIVE:
To obtain an entry level position in the travel industry where I can
utilize my knowledge and skills.
EDUCATION:
9/04-Present
LaGuardia Community College, Long Island City, New York
Major: Travel and Tourism
Associate in Applied Science
GPA: 3.16
Honors: Dean’s List; Phi Theta Kappa International Honor Society
Relevant coursework: Introduction to the Travel Industry, Travel Tourism
and Hospitality Marketing, Travel Tourism and Hospitality Law, Airline
Reservations Computer Systems, Cultural Anthropology, World Geography,
and Oral Communication.
2/99-6/01
Murry Bergtraum High School
New York, NY
Information System Technology Diploma
EXPERIENCE
2/06-Present
Mac Maintenance & Repair Inc -Brooklyn, NY
Office Assistant
Filing and typing letters. Answering phones. Data Entry and customer
service. Preparing pay roll, invoices and making payments and checks.
Updating daily company information
8/04-7/05
Advisory TV & Radio Labs – Flushing, NY
Office Assistant
Updating customer information. Typing and answering phones.
Managing all warranty models of the units and entering them in the
system. Dealing with all the service manuals of the company, searching on
the internet for model information, and checking for listing parts of the units.
3/04-7/04
Ana Maria Gil-Torres –New York, NY
Model
Assisted in promotions for Radio Unica 1660AM (Spanish Radio
Station) through out New York and New Jersey.
2/03-11/03
Cosmocentro Bus Tours-Cali-Combia
Tour Guide
Acted as bus tour guide for Cosmocentro touring company. Presented city
information to international tourist and student groups. Assisted the office
manager with general duties. Offered accommodations, recreational
activities, strong responsibility and customer care with the tourist when
traveling to different cities or places.
3/01-5/01
Murry Bergtraum High School for Business Careers –New York, NY
Intern-Assistant
Filing, answering phones, and grading exams. Observed groups and
counseling sessions.
SKILLS
SABRE computerized airline reservations and ticketing system.
Strong customer service skills.
Excellent communication skills.
Fluent in Spanish.
Microsoft Office (Word, Excel, PowerPoint).
Work well under pressure, good listener, and fast learner.
REFERENCES
Available upon request.