Arthur T. Matthews J.D Adjunct Assistant Professor atm1@nyu.edu Labor –Management Cooperation Adjunct Assistant Professor Arthur T. Matthews J.D Labor and Human Resources Consultant, Negotiator, Mediator, Arbitrator Partner/COO www.diversityofficers.com atm1@nyu.edu P11.4120.001 Saturday 9:00-5:00pm January 5th and January 12th, 2009 Course Description This course will provide an intensive analysis of the relationship between labor and management particularly as it pertains to topical illustrations of strategic and collaborative partnerships that have set a benchmark in the industry. Critical to any understanding of the unique dynamics in this field is a strong foundational basis of the often confrontational history of unions and management. In this regard the student will be exposed to traditional advocate organizations such as the American Federation of Labor-Congress of Industrial Organizations (AFL-CIO) and the National Association of Manufacturers ( NAM). Moreover, the student will be empowered to understand the profound impact that federal, state and local laws have had in the field of labor relations. These laws include, but are not limited to the Wagner Act of 1935, the TaftHartley Act of 1947 which created the Federal Mediation and Conciliation Service, and the New York State Taylor Law of 1967. The expanded use of alternative strategies for resolving labor-management conflicts will provide a critical perspectives and insight for the course. Concepts such as Mutual Gains Bargaining, Negotiations, Mediation and Arbitration and the impact on labor and management will be articulated, emphasized and dissected. Moreover “Perspectives from the Field” will introduce and expose the student to leading practitioners who will be on hand to share their unique experiences and vision for the future of labor-management cooperation. The intended deliverables for each student is to increase the wherewithal for properly navigating “the rules of engagement” of this rapidly paced field which is growing exponentially. Lastly we will analyze and discuss the hottest cutting edge issue in modern labor management relations which is the debate around the possible enactment of the Employee Free Choice Act. Labor-Management Cooperation Pre-Assignment and Readings 1. Listen to a Harvard scholar discuss labor-management in education http://www.uknow.gse.harvard.edu/leadership/leadership004a.html - What resonated with you after listening to the podcast of the interview? 2. Look at the historical labor-management video of the American Lead Pencil Company in Hoboken, New Jersey (On Blackboard) - What aspect of the labor management relationship where you familiar with and why is this film important in the construct of our current study of labor management cooperation? 3. Analyze the material from the article “Aspiring to Excellence” comparative case studies of Public Sector Labor-Management Cooperation in New York State (On Blackboard) - What is the value proposition of the Mutual Gains Bargaining Model? 4. Review Kaiser Permanente and Coalition of Kaiser Permanente Labor Management Process - Why is this partnership particularly relevant in the context of labor management cooperation? Learning Objectives and Course Methodology 1. Augment the understanding of each student to the dynamics, nuances and challenges of the relationship between labor and management and how labor-management cooperation can be a competitive advantage. 2. Empower each student with the foundational knowledge, ability and skills needed to properly manage labor relations from a union or management perspective. 3. Develop strategies for decompressing, defusing, disarming and deflecting conflict between individuals and groups in a labor-management setting. Grading Deliverable Percent of Grade Participation Article Synopsis* Pre-assignment Exam Team exercise/simulation Total 20% 20% 20% 20% 20% 100% *Select a topical article or newsworthy event and provide a two paragraph written summary of why it is relevant to our study of Labor-Management Cooperation. In the summary students must be prepared to answer fundamental questions such as: Who are the stakeholders? What is the relationship between union and organization? (adversarial, cooperative et al) What strategic and tactical plan would you implement to increase the coexistence between the parties? Expectations and Rules of Engagement 1. All beepers and cellular phones should be either off or on "vibrate" only 2. As a matter of respect and courtesy for others please refrain from conducting side bar conversations while the Professor is talking and/or while other students are participating in a class discussion. 3. Students are expected to conduct themselves above even the suspicion of impropriety on any exam or assignment. This includes but is not limited to copying work, plagiarism and unauthorized collaboration. 4. Respect all opinions, participate, ask questions, and challenge each other constructively. Embrace the concept of respectful contrary. 5. Share educational and professional experiences. Additional Suggested Resources Cornell University School of Industrial and Labor Relations (ILR) Bureau of National Affairs (BNA) Society for Human Resources Management (SHRM) Labor Research Association (LRA) Federal Mediation and Conciliation Service (FMCS) Labor-Management Reporting and Disclosure Act of 1959 National Association of Manufacturers (NAM) Labor Management Cooperation (Subject to Modification) Saturday January 3rd, 2009 TOPIC Labor Management Cooperation: What is it? So Who are the Players/Stakeholders? Can Union Leaders and Supervisors be Leaders? The primary symptoms of Conflict Labor Management Due Diligence: What You Need to Know! Mutual Gains Bargaining (MGB) Negotiating Competing Interests Emotional Intelligence in Labor Management Relations OBJECTIVES Broaden understanding of the historical nexis between management and labor Provide exposure to organizations such as the AFL-CIO and the National Association of Manufacturers Present leadership styles Identify the root causes of conflict in the labor management portfolio BREAK Increase mastery and skills about laws and workplace policies Illustrate the Business Case for Labor Management Cooperation LUNCH Foster innovative awareness around strategies for agreement Present topical strategies METHOD Lecture Lecture 10:00-10:30 Short Inventory and Debriefing 10:30-10:45 Lecture (Power Point) and Interactive Exercise 10:45-11:00 Lecture Lecture and Interactive Exercise SWOT Analysis Present customized “Case Studies” for critical thinking and problem solving Engage in diagnostic by looking at vital signs 11:00-11:15 11:15-11:45 11:45-12:30 12:30-1:30 Group Interactive Negotiation Exercise 1:30-2:00 Lecture and Fishbowl demonstration 2:00-2:30 2:30-2:45 BREAK Small Group Work TIME 9:00-10:00 Group Interactive 2:45-3:30 Group Barometer 3:30-5:00 Saturday January 10th, 2009 TOPIC Examination The Mediation and Arbitration Impact 7 Top Strategies for Benchmarked Negotiators Organizational Spotlight: How the Federal Mediation and Conciliation Service Impacts Labor Management Cooperation Enhanced Communication: It is all about the details The Inner Workings of the Labor Management Conundrum OBJECTIVES Leverage the transfer of knowledge METHOD Create a perspective on ADR in the labor management context Present best practices Lecture 10:30-10:45 Discussion 10:45-11:00 Lecture 11:00-11:15 Coin Exercise 11:15-11:30 11:30-11:45 Dissect the inner workings of FMCS BREAK Increase Communication Mastery and Skills Expose students to practitioners in the industry Individual Panel Discussion “Lessons from the Field” Foster awareness about cutting edge strategies and tactics Historical Perspective from the 1980’s BREAK Concept Application Evaluations Simulation of labor management committees/negotiations Closure 11:45-1:00 1:00-2:00 LUNCH Cultural Competence and Microinequities and the connection to Labor Management Cooperation Labor Management in the Public Sector TIME 9:00-10:30 Lecture, Power Point and fishbowl demonstration Video 2:00-2:30 2:30-3:00 3:00-3:15 Small Group Interactive (Fishbowl) Individual 3:15-4:45 4:45-5:00