2007 SEMINAR ON RATEMAKING What’s Your Final Answer? March 8, 2007 Atlanta, Georgia Presented By: Jerome A. Degerness, FCAS, MAAA 2007 SEMINAR ON RATEMAKING What’s Your Final Answer? You have obtained your data You have done your analysis You have had dialogue with management You may have made your rate filings Are you done? 2 2007 SEMINAR ON RATEMAKING Learn to Understand Your Organization Actuarial Marketing Underwriting 3 2007 SEMINAR ON RATEMAKING Distribution System Direct Independent Agency Brokers 4 2007 SEMINAR ON RATEMAKING Business Models Line of Business Middle Market National Accounts Commodity Program Specialty Surplus Lines 5 2007 SEMINAR ON RATEMAKING Market Conditions Hard Soft Post Event Local National 6 The Underwriting Cycle Hard Market Sort Market 7 2007 SEMINAR ON RATEMAKING Marketing Product Design Branding Segmentation Distribution Sales Creativity 8 The Marketing Approach 9 2007 SEMINAR ON RATEMAKING Actuarial Data Ultimate Loss Costs Trend Loss Cost History Rate History Pricing History Underwriting History Pricing Policy 10 2007 SEMINAR ON RATEMAKING Underwriting Understand the Exposure Risk Selection Coverage Design Policy Retention New Business Property Line Guides Reinsurance Limits Retentions Terms and Conditions Pricing Guaranteed Cost Loss Sensitive 11 2007 SEMINAR ON RATEMAKING Is It Working? Balance Sheet Income Statement Market Share Growth Profitability Ratings 12 2007 SEMINAR ON RATEMAKING The Power of Underwriting Agent Premium Losses A B 1,000,000 1,000,000 500,000 900,000 Total Ratios 2,000,000 1,400,000 1.00 0.70 Expenses P/(L) 300,000 200,000 200,000 (100,000) 500,000 100,000 0.25 0.05 13 2007 SEMINAR ON RATEMAKING How Can You Tell? Periodically Re-Estimate Ultimate Losses Price Monitoring Exposures (Audits, ITV) Loss Costs, Loss Cost Modification Factors Loss Cost Multipliers, Deviations Package Credits Experience Rating Schedule Rating Other Financial Operating Plan Benchmarking Variance Analysis 14 2007 SEMINAR ON RATEMAKING Let’s Be Line Specific General Liability OL&T M&C Products Workers Compensation Guaranteed Cost Loss Sensitive Commercial Automobile Commercial Property 15 2007 SEMINAR ON RATEMAKING External Factors – The Involuntary Market State A B Total Premium Involuntary Invol P/L Invol Cost 10,000,000 10,000,000 5% 30% 0% -25% (750,000) 20,000,000 18% -21% (750,000) 16 2007 SEMINAR ON RATEMAKING So What Is Your Final Answer? At This Point It is Fair to Ask, “Who is You?” Every Underwriting Entity Finds Its Own Way to Match Price With Coverage The Underwriting Elements of Your Organization are Multi-Faceted In Order to Provide an Answer, You Need to Be Fully Engaged The Answer is Temporary at Best 17