CALIFORNIA WORKERS COMPENSATION A System Under Siege Presented by: Bill Miller, FCAS, MAAA Tillinghast–Towers Perrin (949) 253-5242 millerw@towers.com September 2001 Pre-Open Rating Period 1993 to 1994 Heavily Regulated Pricing No Pricing Deviations Only Pricing Competition through Dividends Profitable Results Strong Reserves Declining Frequency CLRS0901.PPT/crf/Irvine 1 Pre-Open Rating Period 1993 to 1994 Insurance Market Non-Concentrated Market Strong California Domestic Market Heavy Capitalization (Premium/Surplus < 1.0) Healthcare Companies Moving into Market CLRS0901.PPT/crf/Irvine 2 First Years Of Open Rating 1995 to 1996 Great Pricing Flexibility Heavy Price Competition CLRS0901.PPT/crf/Irvine 3 Rate Level Index 341 317 283 179 277 232 202 194 197 100 Jan-73 Jan-78 Jan-83 Jan-88 Jan-93 Jul-93 Jan-94 Oct-94 1995 Avg. 1996 Avg. CLRS0901.PPT/crf/Irvine 4 First Years Of Open Rating 1995 to 1996 Great Pricing Flexibility Heavy Price Competition Premium Decline CLRS0901.PPT/crf/Irvine 5 Written Premium Written Premium (in billions) $10 $7.8 $8.4 $8.4 $8.5 $8.9 $7.7 $8 $5.7 $5.9 $6 $4 1989 1990 1991 1992 1993 1994 1995 1996 Calendar Year CLRS0901.PPT/crf/Irvine 6 First Years Of Open Rating 1995 to 1996 Great Pricing Flexibility Heavy Price Competition Premium Decline Continued Declining Frequency Calendar Year and Accident Year Results Deteriorating Reserve Deficiencies CLRS0901.PPT/crf/Irvine 7 First Years Of Open Rating 1995 to 1996 Insurance Market Shifts through Withdrawals/Acquisitions/Expansions HMO’s Move Out of Market Still Heavy Capitalization (Premium/Net Worth = .6) Favorable Investment Returns CLRS0901.PPT/crf/Irvine 8 Open Rating 1997 to 2000 Continued Heavy Price Competition CLRS0901.PPT/crf/Irvine 9 California Workers Compensation Rate Level Index Rate Level Index (1/1/89 = 100%) (January 1989 Rate Level = 100%) as of 12/31/2000 122% 112% 120% 113% 105% 100% 99% 83% 78% 80% 69% 70% 66% 63% 62% 40% 1/1/89 1/1/90 1/1/91 1/1/92 1/1/93 1/1/94 10/1/94 1995 Avg. 1996 Avg. 1997 Avg. 1998 Avg. 1999 Avg. 2000 Avg. CLRS0901.PPT/crf/Irvine 10 Open Rating 1997 to 2000 Continued Heavy Price Competition Premium Growth with Expanding Economy Continued Declines in Frequency CLRS0901.PPT/crf/Irvine 11 Estimated Percentage Change In Indemnity Claim Frequency As of 12/31/2000 25% % Change 12.0% 10.2% 0% -5.7% -3.9% -2.1% -0.3% -6.2% -7.4% -5.9% -13.1% -19.7% -25% 89-90 90-91 91-92 92-93 93-94 94-95 95-96 96-97 97-98 98-99 99-00 Accident Year CLRS0901.PPT/crf/Irvine 12 Open Rating 1997 to 2000 Continued Heavy Price Competition Premium Growth with Expanding Economy Continued Declines in Frequency Sharp Severity Increases CLRS0901.PPT/crf/Irvine 13 Estimated Ultimate Total Loss Per Indemnity Claim 1993 6, 64 $3 $3 4, 14 $2 4 6, 44 2 $2 9, 84 1992 $2 8, 35 5 $1 9, 37 5 $2 1, 38 9 8, 05 $1 $10,000 $1 $20,000 5, 07 1 $1 6, 67 $1 1 7, 76 1 3 $30,000 $1 Loss Severity 4 $40,000 3, 25 6 3 As of 12/31/2000 1989 1990 1991 1994 1995 1996 1997 1998 1999 2000 Accident Year CLRS0901.PPT/crf/Irvine 14 Open Rating 1997 to 2000 Continued Heavy Price Competition Premium Growth with Expanding Economy Continued Declines in Frequency Sharp Severity Increases Inadequate Pure Premium Rates CLRS0901.PPT/crf/Irvine 15 Estimated Inadequacy Of Approved Pure Premium Rates 30.1% % Inadequacy 30% 27.5% 21.8% 20% 11.2% 10% 3.1% 0% 1995 1996 1997 1998 1999 Policy Year CLRS0901.PPT/crf/Irvine 16 California Paid Medical Loss Development Factors Reported as of 3/98 3/99 3/00 Trended — Selected Age in Months 3/97 27/15 1.598 1.659 1.748 1.804 1.875 1.954 39/29 1.187 1.207 1.221 1.242 1.271 1.288 51/39 1.086 1.093 1.111 1.128 1.136 1.153 3/01 Source: WCIRB of California. CLRS0901.PPT/crf/Irvine 17 Observations About Growth in Loss Development Occurring across all types of indemnity claims, industries, and natures of injury Average permanent disability rating has increased markedly Frequency of stipulated awards has been increasing Settlements of “future medical” driving up severity Claims with attorney involvement have higher development Settlement “premium” increasing on permanent disability awards CLRS0901.PPT/crf/Irvine 18 Open Rating 1997 to 2000 Continued Heavy Price Competition Premium Growth with Expanding Economy Continued Declines in Frequency Sharp Severity Increases Inadequate Pure Premium Rates Rapidly Deteriorating Industry Results CLRS0901.PPT/crf/Irvine 19 California Workers Compensation Accident Year Combined Loss And Expense Ratios as of 12/31/2000 200% 161% 161% 147% 144% Percentage of Earned Premium 137% 125% 150% 106% 114% 93% 81% 100% 15% 11% 50% 68% 16% 12% 78% 20% 20% 22% 16% 15% 83% 21% 26% 24% 21% 96% 94% 22% 16% 14% 66% 24% 21% 22% 21% 18% 15% 12% 15% 84% 54% 95% 102% 113% 116% 101% 60% 0% 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 Accident Year Losses LAE Other Expenses CLRS0901.PPT/crf/Irvine 20 Open Rating 1997 to 2000 Continued Heavy Price Competition Premium Growth with Expanding Economy Continued Declines in Frequency Sharp Severity Increases Inadequate Pure Premium Rates Rapidly Deteriorating Industry Results Growing Reserve Deficiencies CLRS0901.PPT/crf/Irvine 21 Difference Between Estimated Ultimate Losses And Reported Losses As of 12/31/2000 Losses ( in billions) $4.0 $2.8 $3.0 $2.0 $1.5 $0.7 $0.7 $0.6 $1.0 $0.1 $0.1 $0.2 $0.4 1996 1997 $0.0 19701979 19801989 19901994 1995 1998 1999 2000 Accident Year CLRS0901.PPT/crf/Irvine 22 Open Rating 1997 to 2000 Insurance Market Shifts through Withdrawals/Acquisitions/Insolvencies HMOs Leaving Market Very Low Reinsurance Rates High Capitalization & Investment Returns CLRS0901.PPT/crf/Irvine 23 Market Concentration Ratios % Market Share 90% 20% 19% 60% 20% 17% 30% 0% 43% 47% 1994 1999 Calendar Year Top 5 Insurers Top 6th to 10th Insurers Top 11th to 20th Insurers CLRS0901.PPT/crf/Irvine 24 Market Share By Type Of Insurer % Market Share 100% 18% 9% 19% 75% 36% 50% 25% 0% 73% 45% 1994 1999 Calendar Year Other Insurers California Specialty Insurers State Fund Note: “California Specialty Insurers” are defined as private insurers who write at least 80% of their Workers Compensation business in California. CLRS0901.PPT/crf/Irvine 25 Future Outlook 1999 — Record Combined Ratio -7% Loss of Equity 2000 — Rates Up Almost 20%, Premium Up 30% Sharply Increasing Severity/Prior Year Loss Dev. Relatively Little Improvement Expected in 2000 2001 — Loss Cost Rates Up 10% Continued Reserve Inadequacies Likelihood of Large Benefit Increases CLRS0901.PPT/crf/Irvine 26 Future Outlook Potential Employer Backlash Insurance Market Continued Shift through Acquisitions/Regulatory Action Little Cheap Reinsurance/HMO’s out of WC High Capitalization Potentially Reduced Investment Returns CLRS0901.PPT/crf/Irvine 27