Management Engineering &
Process Improvement Community
September 10, 2010
Chair David Butler, BS, MBA
david.butler@heartland-innovations.com
HIMSS Announcements
– HIMSS Feedback to HHS on final and proposed
rules
– The September Vantage Point addresses
meaningful use survey
http://surveys.himss.org/checkbox/Survey.aspx?s=0e42a46350a14fcab1687786ef7
bd1dd
– Online Buyer's Guide Resource
http://onlinebuyersguide.himss.org/
– HIMSS Virtual Conference Exp; November 3-4,
2010 http://www.himssvirtual.org/
MEPI Community
Support and promote the profession of
management engineering and process
improvement among the members of HIMSS by
providing opportunities for networking,
collaboration, publication, promotion and
professional development of Management
Engineers and Process Improvement
professionals in healthcare organizations.
ME-PI Workgroups
1. Liaison & Membership
2. Communication
3. Business Intelligence
4. Education
5. Tools and Topics Toolkit
6. Public Comment
Liaison & Membership Workgroup
Chair, Susan Wozniak, MPH, CPHIMS, FHIMSS
Susan.Wozniak@allscripts.com
Liaison & Membership Workgroup
• 2010-2011 Deliverables:
– Develop & Share ME-PI Fact Sheet & Service Offering for
Chapters– Who we are, What we offer, ME-PI tools,
speakers, etc. Present to at least 2 chapter meetings.
– Share ME-PI tools and expertise with HIMSS
Organizational Affiliates by presenting once on toolkit /
educational session
– Annual ME-PI Survey and results dissemination
Communication Workgroup
Chair, Karen Green, CPHIMS
Karen.green@brookshealth.org
Communication Workgroup
• 2010-2011 Deliverables:
– Produce electronic newsletter three times per year –
Solicit stories ‘windows on success’ from the greater
community
– Enhance networking and collaboration online &/or
through social media technologies / blogs
Business Intelligence Workgroup
Chair, Cindy McKinney, MBA, FHIMSS
mckinnec@us.ibm.com
Business Intelligence Workgroup
– Produce a BI deliverable which supports MU
requirements.
– Produce an educational session series on BI
deliverable for full HIMSS membership
Tools and Topics Toolkit
Workgroup
Chair, Eric Johannesson, PMP, CPHIMS
ejohannes@elliot-hs.org
Tools and Topics Toolkit Workgroup
Develop and publish 7 new impactful tools within
the MEPI toolkit to address workflow redesign,
change management and implementation needs for
Meaningful Use.
Tool of the Month
Don Ellis
doncellis@gmail.com
Public Comment Workgroup
Tools and Topics Toolkit Workgroup Chair, Rick
Biehl
rbiehl@doqs.com
Public Comment Workgroup
• The purpose of the Public Comment Response is to ensure,
when appropriate, that the ME-PI professional voice and
perspective is incorporated within HIMSS public comment
responses.
• Process Guide for Public Comments
Education Workgroup
Chair, Pauline Hogan
Hogan.Pauline@mayo.edu
Education Workgroup
– Provide 9 topics and speakers for educational
sessions via WebEx to MEPI Community
– Provide 3 Synergy Sessions for HIMSS
Annual conference in Orlando – Feb 2011
Education Presentation
2010/11 ME-PI Survey Results
presented by David Butler
2010/11 ME-PI Survey Results
2010 Survey Posted:
April 26 to May 24
422 Responses
Question #1: Tell us a little about yourself
• Name, position held, organization
1. Ple a s e te ll us a little a b o ut y o urs e lf: W ha t p o s itio n d o y o u ho ld ?
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
D ire c to r…
12%
Ana ly s t…
11%
Se nio r…
8%
Co ns ulta nt…
6%
Pro je c t Ma na g e r
5%
IT ...
5%
CIO/ CEO
5%
D e c is io n Sup p o rt
5%
Clinic a l…
5%
Ma na g e r…
4%
VP…
2%
As s o c ia te D ire c to r/ Pro fe s s o r
2%
Pe rfo rma nc e Imp ro v e me nt Eng ine e r
2%
0%
2%
4%
6%
8%
10%
12%
14%
Question #2: Type of organization
2. T y p e o f Org a niza tio n (c ho o s e o ne )
Response Percent
Answer Options
Response
Percent
Hospital and/or Medical Center
26%
Consulting Firm
21%
Multi-hospital Health System
20%
Contractor/Vendor Organization
10%
Physician Clinic or Group Practice
5%
Government/Military/VA
5%
University/Education
4%
Other Non-profit
3%
Health Plan/Payer/Managed Care
1%
Health Information Exchange
1%
Other (please specify)
4%
0%
5%
10%
15%
20%
25%
30%
Question #3: What is your principal education/training background?
3. W ha t is y o ur p rinc ip a l e d uc a tio n o r tra ining b a c k g ro und ? (c ho o s e o ne )
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
Info rma tio n T e c hno lo g y
37%
Ma na g e me nt/ Ad minis tra tio n
31%
Clinic a l (p hy s ic ia n, nurs e , e tc .)
19%
Eng ine e ring
9%
Othe r
3%
0%
10%
20%
30%
40%
Question #4: Do you have a formal ME or PI Department?
4. D o e s y o ur o rg a niza tio n ha v e a fo rma l Ma na g e me nt Eng ine e ring (ME), Pro c e s s Imp ro v e me nt
(PI) d e p a rtme nt, o r a s imila r g ro up ?
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
Ye s
53%
No
44%
Othe r
3%
0%
10%
20%
30%
40%
50%
60%
Question #5: Do you have a separate Quality Dept from ME or PI Dept?
5. D o e s y o ur o rg a niza tio n ha v e a s e p a ra te Qua lity D e p a rtme nt (fo c us e d o n c linic a l
a s p e c ts o f q ua lity ), tha t is s e p a ra te fro m y o ur ME o r PI d e p a rtme nt?
R e s p o ns e
Pe rc e nt
Response Percent
Ans we r Op tio ns
Ye s
59%
No
41%
0%
10%
20%
30%
40%
50%
60%
70%
Question #6: Where does your organization report to?
6. W hic h ro le / d iv is io n in the o rg a niza tio n d o y o u a nd / o r y o ur g ro up re p o rt to ?
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
Chie f Exe c utiv e Offic e r
22%
CIO/ CT O
19%
Chie f Op e ra ting Offic e r
12%
Chie f Fina nc ia l Offic e r
8%
Chie f Me d ic a l Offic e r
6%
Chie f Qua lity Offic e r
5%
Se lfEmp lo y
5%
Chie f N urs ing Offic e r
4%
Chie f Pla nning / Stra te g y Offic e r
2%
Bo a rd
1%
Othe r
17%
0%
5%
10%
15%
20%
25%
Question #7: Why did you join ME-PI Community?
7. Fo r whic h o f the fo llo wing re a s o ns d id y o u jo in the ME-PI Co mmunity ? : (c ho o s e a ll tha t a p p ly )
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
T o o ls a nd R e s o urc e s
80%
Ed uc a tio na l Op p o rtunitie s
79%
N e two rk ing Op p o rtunitie s
69%
Co lla b o ra tio n
52%
Othe r
2%
0%
20%
40%
60%
80%
100%
Question #8: Did you attend HIMSS 2010?
8. D id y o u a tte nd H IMSS 2010?
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
Ye s
29.6%
No
70.4%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
Question #8a: What would ensure you attend HIMSS 2011?
8a . As s uming y o ur o rg a niza tio n ha s b ud g e t fo r c o nfe re nc e a tte nd a nc e , wha t wo uld he lp to e ns ure y o u a tte nd H IMSS
2011?
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
Ed uc a tio na l s e s s io ns / to p ic s
16%
Pla n to a tte nd
8%
T o p ic s
6%
Co s t o f H IMSS 2011
6%
T ime a v a ila b le
5%
Bud g e t
5%
Lo c a tio n
4%
Ag e nd a
4%
N e two rk ing o p p o rtunitie s
1%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
Question #9: Which “Hot Topics are of most interest to you?
9. Ple a s e ind ic a te whic h o f the fo llo wing “H o t T o p ic s ” a re o f MOST inte re s t to y o u (c ho o s e a ll tha t a p p ly )
R e s p o ns e
Pe rc e nt
Response Percent
Ans we r Op tio ns
W o rk flo w & Pro c e s s R e d e s ig n
69%
Bus ine s s inte llig e nc e / d e c is io n s up p o rt
56%
Cha ng e Ma na g e me nt
50%
AR R A D a ta re q uire me nts / Me a ning ful us e
47%
Clinic a l o utc o me s / p e rfo rma nc e
43%
ME-PI re la te d imp a c t o f e me rg ing he a lthc a re re fo rm
42%
Le a n a nd Six Sig ma
38%
D e c is io n Sup p o rt
38%
Ena b ling T e c hno lo g ie s
38%
Sy s te m Imp le me nta tio n Pitfa lls
37%
Ac hie v ing e xe c utiv e a nd p hy s ic ia n s up p o rt fo r initia tiv e s
33%
Pro d uc tiv ity Ana ly s is
33%
La rg e Sc a le Pro je c t Ma na g e me nt
30%
Pe rfo rma nc e N o rma liza tio n
16%
Othe r
6%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Question #10: What are your most important challenges?
Responses Bucket into the Following Areas:
•
•
•
•
•
•
Financial challenges
Implementing and proving the value of EHR/EMR
Change Management
Process Improvement
ARRA / HITECH / Meaningful Use
Achieving integration of complex clinical and
administrative applications
• Staffing
Question #11: Are you familiar with the ME-PI toolkit?
11. Are y o u fa milia r with the ME-PI to o lk it?
Response Percent
Ans we r Op tio ns
R e s p o ns e
Pe rc e nt
Ye s
55%
No
45%
0%
10%
20%
30%
40%
50%
60%
http://www.himss.org/ASP/topics_mepi_toolkit.asp?faid=309&tid=27
Question #12: I would like to suggest the following upgrade to ME-PI
12. If y o u c o uld o ffe r o ne s ug g e s tio n to ma k e the H IMSS ME-PI Co mmunity e v e n mo re he lp ful to y o u, wha t wo uld it b e ?
Percentage of Responses*
Ans we r Op tio ns
Pe rc e nta g e o f
R e s p o ns e s *
N o thing
27%
N e w to ME-PI
12%
Mo re a nd e na hna c e d we b ina rs , c a s e s tud ie s , d e mo s
7%
Ea s ie r na v ig a tio n o r link s to info rma tio n o n we b s ite
5%
R e g io na l e v e nts o r wo rk s ho p s
4%
Enha nc e v is ib ility o f ME-PI & ME-PI to o ls / re s o urc e s
4%
Bo g s , wik i' s , a nd o nline c o mmunity me e ting s
3%
Mo re to o ls
2%
Pro v id e b us ine s s le a d e rs hip re la te d to p ic s
2%
Co lla b o ra te mo re with IT le a d e rs hip
1%
0%
5%
10%
15%
20%
25%
30%
*N o te : re fle c ts p e rc e nta g e o f 153 o v e ra ll re s p o ns e s to q ue s tio n #12
Next Meeting: October 1, 2010
Education Session:
Using Process and Architecture
Improvement to achieve Health
Transformation
Eric Pupo & Dr. Geeta Nayyar
•
•
•
Meetings are scheduled the 1st Friday Monthly at 12:00 PM ET
October 1, 2010
January 7, 2011
April 1, 2011
November 5, 2010
February 4, 2011
May 6, 2011
December 3, 2010
March 4, 2011
June 3, 2011