COURSE SYLLABUS RNSG 1513 (5:4:4) FOUNDATION FOR NURSING PRACTICE ********** ASSOCIATE DEGREE NURSING PROGRAM DEPARTMENT OF NURSING HEALTH OCCUPATION DIVISION LEVELLAND CAMPUS SOUTH PLAINS COLLEGE SPRING 2013 SCANS COMPETENCIES RESOURCES: Identifies, organizes, plans and allocates resources. C-1 TIME--Selects goal--relevant activities, ranks them, allocates time, and prepares and follows schedules. C-2 MONEY--Uses or prepares budgets, makes forecasts, keeps records, and makes adjustments to meet objectives C-3 MATERIALS & FACILITIES-Acquires, stores, allocates, and uses materials or space efficiently. C-4 HUMAN RESOURCES--Assesses skills and distributes work accordingly, evaluates performances and provides feedback. INFORMATION--Acquires and Uses Information C-5 Acquires and evaluates information. C-6 Organizes and maintains information. C-7 Interprets and communicates information. C-8 Uses computers to Process information. INTERPERSONAL--Works With Others C-9 Participates as members of a team and contributes to group effort. C-10 Teaches others new skills. C-11 Serves clients/customers--works to satisfy customer's expectations. C-12 Exercises leadership--communicates ideas to justify position, persuades and convinces others, responsibly challenges existing procedures and policies. C-13 Negotiates-Works toward agreements involving exchanges of resources resolves divergent interests. C-14 Works with Diversity-Works well with men and women from diverse backgrounds. SYSTEMS--Understands Complex Interrelationships C-15 Understands Systems--Knows how social, organizational, and technological systems work and operates effectively with them C-16 Monitors and Correct Performance-Distinguishes trends, predicts impacts on system operations, diagnoses systems' performance and corrects malfunctions. C-17 Improves or Designs Systems-Suggests modifications to existing systems and develops new or alternative systems to improve performance. TECHNOLOGY--Works with a variety of technologies C-18 Selects Technology--Chooses procedures, tools, or equipment including computers and related technologies. C-19 Applies Technology to Task-Understands overall intent and proper procedures for setup and operation of equipment. C-20 Maintains and Troubleshoots Equipment-Prevents, identifies, or solves problems with equipment, including computers and other technologies. FOUNDATION SKILLS BASIC SKILLS--Reads, writes, performs arithmetic and mathematical operations, listens and speaks F-1 Reading--locates, understands, and interprets written information in prose and in documents such as manuals, graphs, and schedules. F-2 Writing-Communicates thoughts, ideas, information and messages in writing, and creates documents such as letters, directions, manuals, reports, graphs, and flow charts. F-3 Arithmetic--Performs basic computations; uses basic numerical concepts such as whole numbers, etc. F-4 Mathematics--Approaches practical problems by choosing appropriately from a variety of mathematical techniques. F-5 Listening--Receives, attends to, interprets, and responds to verbal messages and other cues. F-6 Speaking--Organizes ideas and communicates orally. THINKING SKILLS--Thinks creatively, makes decisions, solves problems, visualizes, and knows how to learn and reason F-7 Creative Thinking--Generates new ideas. F-8 Decision-Making--Specifies goals and constraints, generates alternatives, considers risks, and evaluates and chooses best alternative. F-9 Problem Solving--Recognizes problems and devises and implements plan of action. F-10 Seeing Things in the Mind's Eye--Organizes and processes symbols, pictures, graphs, objects, and other information. F-11 Knowing How to Learn--Uses efficient learning techniques to acquire and apply new knowledge and skills. F-12 Reasoning--Discovers a rule or principle underlying the relationship between two or more objects and applies it when solving a problem. PERSONAL QUALITIES--Displays responsibility, self-esteem, sociability, self-management, integrity and honesty F-13 Responsibility--Exerts a high level of effort and preservers towards goal attainment. F-14 Self-Esteem--Believes in own self-worth and maintains a positive view of self. F-15 Sociability--Demonstrates understanding, friendliness, adaptability, empathy, and politeness in group settings. F-16 Self-Management--Assesses self accurately, sets personal goals, monitors progress, and exhibits self-control. F-17 Integrity/Honesty--Chooses ethical courses of action. SOUTH PLAINS COLLEGE ASSOCIATE DEGREE NURSING PROGRAM FOUNDATION FOR NURSING PRACTICE TABLE OF CONTENT Page COURSE SYLLABUS ...................................................................................................................4 Course Description......................................................................................................................4 Course Learning Outcomes.........................................................................................................5 Course Competencies..................................................................................................................5 Academic Integrity......................................................................................................................5 Verification of Workforce Competencies ...................................................................................6 SPECIFIC COURSE/INSTRUCTOR REQUIREMENTS .......................................................6 Attendance Policy .......................................................................................................................6 Assignment Policy ......................................................................................................................6 Grading Policy ............................................................................................................................7 Course Grade Worksheet ............................................................................................................8 Grievance Policy .........................................................................................................................9 Course Requirements ..................................................................................................................9 COURSE OUTLINE .....................................................................................................................9 I. II. III. IV. V. VI. VII. VIII. IX. X. XI. XII. XIII. XIV. XV. XVI. XVII. Nursing Today, Theoretical Foundations of Nursing Practice, Caring in Nursing 11 Nursing Process ....................................................................................................12 Older Adult ............................................................................................................24 Health Maintenance, Promotion, & Wellness........................................................24 Communication ......................................................................................................25 Health Care Delivery System.................................................................................34 Stress and Coping ..................................................................................................35 Self Concept ...........................................................................................................36 Complimentary & Alternative Therapies...............................................................36 Ethics & Values, Legal Implications In Nursing Practice .....................................37 Sensory Alterations ................................................................................................38 Spiritual Health ......................................................................................................39 Cultural and Ethnicity ..........................................................................................39 Sleep .......................................................................................................................41 Patient Safety .........................................................................................................42 The Experience of Loss, Death, & Grief ...............................................................43 Pain Management…………………………………………………………………45 2 ACCOMODATIONS ...................................................................................................................10 APPENDIX………………………………………………………………………………………46 3 Campuses: Levelland COURSE SYLLABUS COURSE TITLE: RNSG 1513 Foundations for Nursing Practice INSTRUCTORS: Reva Lynn Baldwin, MSN, RN-Level I Semester I Coordinator Emily Rider, MS, RN-RNSG 1513 Course Leader Korbi Berryhill MSN, RN CRRN - Instructor OFFICE LOCATION, PHONE/ E-MAIL: Reva Lynn Baldwin 716-2392, lbaldwin@southplainscollege.edu Emily Rider 716-2194, erider@southplainscollege.edu Korbi Berryhill 716-2393, kberryhill@southplainscollege.edu OFFICE HOURS: Posted on each instructor’s door. SOUTH PLAINS COLLEGE IMPROVES EACH STUDENT’S LIFE ****************************************************************************** I. GENERAL COURSE INFORMATION: A. COURSE DESCRIPTION: Introduction to the role of the professional nurse as provider of patient-centered care, patient safety advocate, member of health care team, and member of the profession. Content includes fundamental concepts of nursing practice, history of professional nursing, a systematic framework for decision-making and critical thinking. The mechanisms of disease and the needs and problems that can arise are discussed and how the nursing process helps manage the patient through these issues. Emphasis on knowledge, judgment, skills and professional values within a legal/ethical framework. RNSG 1513 involves the development of basic nursing principles essential in caring for the individual who is influenced by genetic inheritance, life experiences and cultural background and is part of a larger community. The student will develop observational, and communication skills. Emphasis is placed on the unifying concepts of basic human needs, roles of the nurse and nursing practice. The focus is on the client in a state of homeostasis with attention to interruptions, caused by common stressors that prevent need attainment. College laboratory and clinical agency experiences offer opportunities for beginning nursing practice and application of classroom learning applied to the adult client experiencing stressors of illness. Through classroom and laboratory/clinical experiences the student explores basic concepts and skills related to nursing process, communication, safety, problem solving, critical thinking, collaboration, delegating, referrals, cost effectiveness, quality care, ethical/legal practice, self awareness/self monitoring and client advocacy. 4 1. Placement: Level I Semester I 2. Time Allotment: Sixteen (16) weeks. The course allows five (5) semester hours credit including didactic and laboratory. 3. Teaching Strategies: Team teaching, demonstrations, independent assignments, Nursing Resource Learning Laboratory, Center for Clinical Excellence, audiovisual media, group presentations, and discussions. 4. Teaching Personnel: Associate Degree Nursing faculty and guest speakers. B. COURSE LEARNING OUTCOMES 1. Upon satisfactory completion of RNSG 1513, the student will meet the following: a. The SCANs (Secretary’s Commission on Attaining Necessary Skills) Competencies Foundations Skills found within this course are: C1,C3, C4, C5, C6, C7, C9, C11, C12, C13, C14, C15, C16, C17, F1, F2, F3, F4, F5, F6, F7, F8, F9, F11, F12, F13, F14, F15 & F17. b. SPC ADNP Graduate Outcomes: 1, 2, 3, 4, & 5. c. DECs (Differentiated Essential Competencies) are listed in each unit. C. COURSE COMPETENCIES Successful completion of this course requires: a. A minimal average grade of “77” on examinations b. Satisfactory achievement of unit and course outcomes c. Regular classroom attendance D. ACADEMIC INTEGRITY 1. Refer to the SPC Catalog and the SPC ADNP Nursing Student Handbook for policies related to academic integrity. 2. Specific examples related to this course of academic integrity violations may include, but are not limited to, the following: a. Presenting work as your own when you have worked in pairs or groups to complete it. All work in this course is intended to be completed on your own unless it is specified by the instructor as group work. 5 E. VERIFICATION OF WORKPLACE COMPETENCIES: No external learning experiences are provided in this course but learning experiences in the lab provides the setting in which the student applies workplace competencies. Successful completion of the designated Level 1 Semester 1 course outcomes will allow the student to continue to advance within the program. Successful completion of RNSG 1513 meets the requirements as stated in the Differentiated Essential Competencies of Graduates of Texas Nursing Program. II. SPECIFIC COURSE/INSTRUCTOR REQUIREMENTS: A. ATTENDANCE POLICY 1. The SPC ADNP policy must be followed. Refer to the SPC ADNP Nursing Student Handbook to review this policy. In addition, refer to the attendance policy found in the South Plains College Catalog. 2. Punctual and regular class and lab attendance, as stated in the SPC Student Handbook, is required of all students attending South Plains College. According to the SPC Student Handbook there are no excused absences. The instructor/course leader has the prerogative of dropping the student from the course for any absences. 3. E. Lecture attendance is mandatory. The instructor may initiate a student’s withdrawal if a student misses 5 hours or more of class. Reinstatement is handled on an individual basis by the course leader. *Do not be tardy for lecture. If lecture has began before you enter the classroom, you must wait until the break period to enter the classroom. Pagers and cellular phones must be turned off during the lecture period or while in the NLRL will be confiscated and given to the Health Occupation Dean. ASSIGNMENT POLICY: 1. All required work must be in on time in order that the student may benefit from the corrections and study for future examinations. Assigned outside work is due on the dates specified by the instructor. Assignments turned in later than the due date may not be accepted unless the student clears the circumstances with the instructor. Late work may be assessed penalty points by the instructor. The assignment may be docked five (5) points per day for each late day. Students should keep a copy of all assignments turned in, to avoid having to redo an assignment if it should be lost. 2. Examination Policy: a) Exams will not be retained by the student. After all students have taken an exam, feedback will be provided at a scheduled time. Exams may be reviewed by students upon request, under direct supervision. 6 b) A student must communicate with the course leader if unable to take an exam on a scheduled day. If there is no communication prior to the time the exam is administered, a “0” will be given. c) Alternate exams may be given as make up exams. d) Name badge must be worn when testing in the computer lab. C. GRADING POLICY: 1. Refer to SPC ADNP Nursing Student Handbook Grading System 2. There will be three preliminary tests, and a comprehensive final examination to determine the course grade. 3. The final exam will be administered at the end of the semester. 4. A student course grade worksheet can be found on the following page. 5. A student must receive a minimum course grade of “C” to progress to the next nursing course. 6. Grading Scale: 7. A Personal Belief paper must be turned in as assigned, meeting all stated criteria found. The paper has a pass/fail graded: but, is required for completion of the course. 8. A minimal of 5 hours on practice tests of the ATI Assessment System must be documented and submitted prior to taking the final exam of RNSG 1513. 9. Failure of RNSG 1513, 1160, 1144, 1105, and/or 1115 and/or will necessitate repeating Level I Semester I courses. When repeating any course, the student is required to complete all aspects of the course including the required written work. A = 90% - 100% B = 80% - 89% C = 77% - 79.99% D = 60% - 76.99% F = below 60% 7 SOUTH PLAINS COLLEGE ASSOCIATE DEGREE NURSING PROGRAM COURSE GRADE WORKSHEET FOR NURSING FOUNDATIONS Student’s Name:_______________________________________________________________ 1. Prelims: 1. 2. 3. _________ X 0.24 = ________ _________ X 0.24 = ________ _________ X 0.24 = ________ 3. Final Exam Grade X 0.28 = __________ 4. Final Grade (add all the above) = __________ 8 E. GRIEVANCE POLICY: The student is responsible for scheduling an appointment with the instructor/course leader to discuss the final grade or discipline action. If the student is not satisfied, he/she should schedule an appointment with the Level I Semester I Coordinator. The next chain of command is to make an appointment with the Health Occupation Dean. The procedure will follow the same as found in the student handbook. E. III. COURSE REQUIREMENTS: 1. Prerequisites: Chemistry 1406, Psychology 2301, Biology 2401, and English 1301. 2. Meet all requirements for admission into the Associate Degree Nursing Program. 3. Concurrent enrollment in RNSG 1105, RNSG 1144, RNSG 1160, and RNSG 1115. If RNSG 1115 has been successfully completed, concurrent enrollment is not required. 4. Completion of student contract Level I Semester I. 5. Regular classroom attendance. 6. Completion of cultural beliefs paper and all assigned student presentations, charting exercises, and assigned computer programs. 7. Satisfactory grade average on written examinations (77 or above). 8. Satisfactory achievement of behavioral course outcomes (see unit outcomes). COURSE OUTLINE Unit I Unit II Unit III Unit IV Unit V Unit VI Unit VII Unit VIII Unit IX Unit X Unit XI Unit XII Unit XIII Unit XIV Unit XV Unit XVI Nursing Today, Theoretical Foundations of Nursing Practice Nursing Process Older Adult Health Maintenance, Promotion & Wellness Communication Health Care Delivery System Stress & Coping Self Concept Complimentary & Alternative Therapies Ethics & Values, Legal Implications in Nursing Practice Sensory Spiritual Health Culture and Ethnicity Sleep Patient Safety The Experience of Loss, Death & Grief 9 Unit XVII IV. Pain Management ACCOMMODATIONS Diversity Statement: In this class, the instructor will establish and support an environment that values and nurtures individual and group differences and encourages engagement and interaction. Understanding and respecting multiple experiences and perspectives will serve to challenge and stimulate all of us to learn about others, about the larger world and about ourselves. By promoting diversity and intellectual exchange, we will not only mirror society as it is, but also model society as it should and can be. Disabilities Statement: Students with disabilities, including but not limited to physical, psychiatric, or learning disabilities, who wish to request accommodations in this class should notify the Special Services Office early in the semester so that the appropriate arrangements may be made. In accordance with the federal law, a student requesting accommodations must provide acceptable documentation of his/her disability to the Special Services Coordinator. For more information, call or visit the Special Services Office in the Student Services building, 716-2529. 10 11 RNSG 1513 TYPOLOGY OF ELEVEN FUNCTIONAL HEALTH PATTERN* Health-perception-health-management pattern. Describes client's perceived pattern of health and well being and how health is managed Nutritional-metabolic pattern. Describes pattern of food and fluid consumption relative to metabolic need and pattern indicators of local nutrient supply Elimination pattern. Describes patterns of excretory function (bowel, bladder, and skin) Activity-exercise pattern. Describes patterns of exercise, activity, leisure, and recreation Cognitive-perceptual pattern. Describes sensory perceptual and cognitive pattern Sleep-rest pattern. Describes patterns of sleep, rest, and relaxation Self-perception self concept pattern. Describes self concept pattern and perceptions of self (e.g., body comfort, body image, feeling state) Role-relationship patten. Describes pattern of role-engagements and relationships Sexuality-reproductive pattern. Describes client's pattern of satisfaction and dissatisfaction with sexuality pattern; describes reproductive pattern Coping-stress tolerance pattern. Describes general coping pattern and effectiveness of the pattern in terms of stress tolerance Value-belief patten. Describes patterns of values, beliefs (including spiritual), or goals that guide choices or decisions *Gordon, Marjory (1982). Nursing Diagnosis: Process and Application. N.Y.: McGraw-Hill 16 RNSG 1513 DATA COLLECTION FORM Now that you have accomplished the skill of determining a nursing problem or diagnosis you will use only the data collection form for history and assessment. The Data Collection Form is contained in this section along with a Nursing Process Form. Use the following directions to compile the data you collect. DIRECTIONS FOR USE OF DATA COLLECTION FORM 1. Fill in the blanks at the top of the data form. Remember to use only one of the client’s initial to maintain privacy. 2. Complete status categories by filling in the subjective and objective information specified. Data may be repeated in some categories due to the inter-relatedness of the body’s systems. 3. Review each area for actual or potential problems. Determine the nursing diagnosis from the data collected in each category if appropriate. Write the nursing diagnosis in the category, You will also list your nursing diagnosis in the Problem, Etiology, Signs and Symptoms (PES) format at the end of the database. NURSING DIAGNOSIS Priority High (H) Medium (M) Low (L) P. Problem/Nursing Diagnosis E. Etiology or Cause S. Subjective and Objective Data to Support Diagnosis a. Determine nursing diagnosis from status categories. Review each area for risk or actual problems. b. Write your nursing diagnosis using the PES format. c. List the nursing diagnosis in order of priority according to Maslow’s Hierarchy of Needs, i.e., oxygenation--------self-esteem. High P. Alteration in respiratory function related to impaired gas exchange E. Smoking S. Smoking Hx. 1-2 pks/day X 20 years; freq. prod. cough past hx. bronchitis, chest x-ray atelectasis cough p smoking, lethargy and fatigue pursed-lip breathing 17 RNSG 1513 Medium P. Alteration in Nutrition: less than body requirement E. Loss of appetite due to stress of illness and smoking S. Wt. Loss 20 lbs./past mo. Hgb 11 gm, Hct 35%, Ht 5’10” eats small amounts Medium P. Noncompliance E. Previous unsuccessful experience with advised regimen S. Personal behavior deviates from health related advice. 4. Determine priority of each of your nursing diagnoses; in other words, establish the degree of urgency of each actual or potential problem. It is possible to have more than one diagnosis at each level, i.e., High (H), Medium (M), Low (L). 5. List the client’s strengths/assets, those factors that the client possesses, which can be utilized by the nurse to assist in meeting his/her needs, and/or preventing and solving problems. EXAMPLES OF STRENGTHS/ASSETS Intact family Able to read/write Available support system Financially independent 6. After you have become proficient at this stage; you will transfer the nursing diagnosis to the assessment column of the Nursing Process Sheet. You will then continue with the planning (Step III) and complete this step as directed by your instructor. PLANNING The nursing assessment and the formulation of nursing diagnoses initiate the individualization, coordination, and the continuity of nursing care that is planned during the third component of the nursing process. Planning is a category of nursing behaviors in which the goals of care are set for an individual client and a strategy is designed to achieve goals. During planning, the client’s goals are determined, priorities are established, outcomes of nursing care and are projected, and a nursing care plan is written. The planning of nursing care includes consulting other health professionals, modifying care, and recording information relevant to client management (Potter & Perry, 2008). 18 RNSG 1513 DETERMINING GOALS OF CARE Goal Statement – specific aim planned by the nurse to assist the client in achieving his/her maximal level of wellness. Ultimately the goal is the intended outcome of the nursing intervention. Goal statements assist caregivers in focusing on exactly what you hope to accomplish with the client. The first step in determining a goal statement is to ask yourself, “What can or should be done about the problem identified in the nursing diagnosis?” For the client with a diagnosis of Alteration in Respiratory Function/Impaired Gas Exchange, a specific goal planned by the nurse would be to improve the client’s gas exchange. This goal is individualized to this client and sets the framework for planning care. Goals include prevention and rehabilitation as well as emergency need. Goal setting should include the client and/or family and significant others. The current trend in setting goals is to develop a statement (goal) that is client centered and specifies measurable evaluative outcome criteria (EOC). When projected outcomes are clearly specified in the planning stage, evaluation becomes a much easier task. Utilize the following suggestions when writing goal statements: 1. The statement should designate a client outcome which shows reduction or alleviation of the identified problem (nursing diagnosis). This suggestion will make the goal client centered and measurable. 2. A realistic time span should be set within the goal statement. 3. The goal should be realistic for the nurse’s level of skill and experience. 4. The goal should be congruent with and supportive of the client’s medical regime. 5. If possible, the goal should be important and valued by the client, the nurses, and the physician. 6. The goal should be very specific. A goal may be achieved quickly, such as during a period of hospitalization, or at a clinic visit. A goal may focus on rehabilitation, prevention, or education. Alteration in respiratory function related to impaired gas exchange. Client will demonstrate respiratory effort by _______________________ as evidenced by: a. b. c. d. e. resp. rate of 20-24/min lack of nasal flaring lack of sternal retractions ability to speak without gasping expectoration of secretions and following treatments as ordered. Client will maintain optimal ventilation after discharge as evident by resp. rate of 12-20. No evidence of cyanosis. No SOB 19 RNSG 1513 Alteration in nutrition, less than body requirement. Client will present weight of 98 lbs By 1 lb weekly. Client will maintain 15 lb. Gain for a period of 6 months. 99 lbs by _______________. Date 100 lbs by ______________. Date 101 lbs by ______________. Date Having established the goals and EOC’s are the specific aims planned by the nurse to assist the client in achieving his maximal level of wellness, the specific actions by the nurse are planned. Nursing actions are those things the nurse plans to do to help the client achieve a goal. Nursing actions are instructions for the care of the client. Although nursing actions are considered as part of the planning phase of care for our purposes, these actions will be written in the implementation column of the NCP. This brings us to the fourth step of the nursing process, Intervention or Implementation. IMPLEMENTATION Adequate planning of nursing care results in the individualization, coordination, and continuity of nursing care. Planning established the framework of nursing care to be delivered during the fourth step of the nursing process, implementation. This step of the nursing process delineates the actions necessary for accomplishing the health care plan. A nursing action/intervention may be any act by a nurse that implements the nursing care plan/goals. Intervention may be in the form of support, medication, treatment for the current condition or treatment to prevent future health problems. Implementation of interventions may include the nurse’s performing or assisting in the performance of the clients ADL’s counseling and teaching, giving care to achieve therapeutic goals and facilitate the achievement of the client’s health goals, supervising, delegating, and evaluating the work of staff members involved in the client’s care, and recording and exchanging information relevant to the client’s continued health care (Potter & Perry, 2000). NURSING INTERVENTIONS Nursing intervention is what the nurse does for, with, and to a client to achieve client goals. Nursing interventions are based on scientific principles. Nursing interventions should answer the following questions: a. b. c. d. What is the intervention? When should each intervention be implemented? How should the intervention be performed? Who should be involved in each aspect of intervention? 20 RNSG 1513 Nursing interventions may be dependent, independent, or interdependent. a. Dependent-interventions by the nurse are based on instruction or written orders of professional, i.e. physician’s orders. b. Independent interventions are designed and carried out by the nurse without a specific doctor’s order. These interventions involve aspects of nursing encompassed by licensure and law. c. Interdependent interventions are carried out by the nurse in collaboration with another health care professional. These interventions require nursing judgment within the framework of standard protocols and/or standing orders. In the following situation: The client is anxious about going to surgery. Goal Statement The client will demonstrate decreased anxiety level by end of the evening shift. EOC a. Pulse rate 60-80/min b. Ability to communicate pre and post-op instructions. c. Lack of observable signs of agitation such as restlessness and wringing of hands. d. Verbalize feelings of less anxiety. Nursing Interventions The nurse will: 1. Visit with the client at the beginning of the shift. 2. Explain preoperative preparations at 0800. 3. Allow client to ventilate fears prior to going to surgery. Situation II: The client is developing a pressure area on the sacral region. Goal Statement Client’s skin integrity will be maintained while on complete bed rest as evidenced by: EOC a. Lack of reddened areas in the sacral region. b. No disruption of skin integrity. c. Maintenance of proper positioning to prevent skin breakdown. d. Lack of signs and symptoms of infection. Nursing Interventions The Nurse will: 1. 2. 3. Did you think of some? Check the interventions listed below with your answers. Answers to Interventions: Nursing Interventions-Situation II: 1. Egg crate mattress to bed 2. Turn and reposition q. 2 3. Assess area after turning 21 RNSG 1513 As a final thought concerning the process of implementation, remember that this step is more than just the giving of nursing care. Implementation involves reviewing your plan of care with other professionals to validate that it is based on proper scientific principles and is individualized for your client. Implementation also includes proper documentation of the plan in the client record as well as continual data collection to be utilized in revising and updating the plan. Professional nursing care is based on scientific principles. The body of scientific knowledge, which is the foundation of nursing, is constantly enlarging and, therefore, principles are continuously being revised. It is impossible for the nurse to depend on a learned repertoire. She/he must, instead, base her/his practice on relatively unchanging principles to guide her/him in modifying techniques. A principle can be defined as a proven scientific fact, a law of science, or a generally accepted theory. The scientific basis of nursing is drawn from many areas, including the biophysical sciences, medical sciences, nutrition, and the psychosocial sciences. For example, the nurse will orient a client to the nursing unit as a means of meeting his/her security needs, based on Maslow’s Hierarchy of Needs derived from psychosocial theory. When planning care for a client, the nurse’s interventions must be guided by scientific principles. A scientific or psychosocial principle for each nursing intervention should be included in the appropriate column on the care plan. Each principle should reflect the nursing intervention as it relates to the problem. Each principle must be documented with the information source. Example: PLANNING/IMPLEMENTATION SCIENTIFIC PRINCIPLES Observe client for disorientation. Because nervous tissue is very sensitive to oxygen deficiency, the client with respiratory problems may show signs of impaired brain functioning (Dugas: 590). When writing nursing interventions that assist the client in goal achievement, state a scientific rationale for each action, or for each group of similar actions, that answers the following questions. 1. Why is this action effective? 2. What is the intent of this action? For all scientific rationales, document with a source, e.g. Potter & Perry, Fundamentals of Nursing, page 132, or Smeltzer & Baer, Essentials of Medical Surgical Nursing, page 140. 22 RNSG 1513 EVALUATION Evaluation is the final step of the nursing process. We learned that evaluation determines the extent to which goals have been achieved. Evaluation is the process used to reassess the client to determine whether the problems identified in the nursing diagnosis have been resolved. Without evaluation it is impossible to determine if the care given to the client has been effective in reducing or alleviating the problem. Nursing assessment skills are used to evaluate the need for continued care. Evaluation of nursing care includes four steps: 1. 2. 3. 4. establishment of evaluation criteria comparison of client response to the criteria analysis of variables affecting outcomes and conclusions modifications in the nursing care plan (Potter & Perry, 2008) Evaluation criteria are based on the projected outcomes developed during the planning step of the nursing process. EOC’s (evaluation outcome criteria) are also based on scientific principles, the quality of care in relation to accepted standards of care and internal nursing audits. A properly stated nursing goal will make the task of evaluating how well nursing interventions met the goals much easier. To determine whether the goal was accomplished, the nurse must observe what happened to the client during the intervention and describe his response. The nurse evaluates client response to each nursing intervention and this evaluation should include any additional data relating to the problem. Therefore, we can see that problems identified in the nursing diagnosis in conjunction with the nursing goals, serve as the criteria against which nursing care is evaluated. Remember, the nurse evaluates goal achievement specifically whether or not the client was able to perform the outcome designated in the goal statement. The evaluative statement is not an evaluation of nursing actions. The appropriateness of nursing actions is reviewed during the reassessment phase. The evaluative statement should state whether the goal was met, partially met, or not met. The statement should also contain the client behaviors which support the conclusion drawn. If the goal is met and the problem identified in the nursing diagnosis is completely resolved, the nurse should state that no further nursing actions or follow up is necessary and sign and date this statement. At times, a goal may be met but the problem is not resolved. Reassessment of the plan at this point will determine if the plan needs modification or can remain unchanged for a while. If the plan is not changed include a date for reevaluation following the evaluative statement. Whenever a goal is partially met, the plan must be reassessed. Through analysis of variables affecting outcomes, the nurse determines the degree, which a plan was effective and draws conclusions about factors that led to the success or failure of the plan of care. Behavioral responses allow the nurse to determine the outcome of the evaluation. Responses may be any one or a combination of the following: 1. The client responded with behavior that indicates the problem has been reduced or alleviated. 2. The client’s responses (signs and symptoms) indicate his problem has not been resolved. 3. The client’s responses indicate new problems. 23 RNSG 1513 4. The client’s responses indicate the need for more data or that the data collected was incorrectly interpreted resulting in incorrect problem. Analysis of outcomes and conclusions allow the nurse to determine the success of the care plan or whether the plan must be reassessed and modified. Reassessment is the process of changing or eliminating previous nursing diagnoses, goals, and actions based on new client information. If changes are necessary (based on evaluation of client responses), discontinue the plan by stating “plan not effective; see revision.” Date and sign this statement. Following modifications, the plan must be re-implemented and reevaluated. Therefore, the evaluation of nursing care is an ongoing process, which assists the nurse in maintaining care suitable to the client’s problems. Let’s think back to the previous situation in the planning section. The example referred to a client anxious about impending surgery. After nursing intervention was the client less anxious? What observations would you make to determine if you decreased the client’s anxiety about surgery? Example: 1. When questioned, the client stated that the information given to her had “relieved her fears.” Example: 2. The client was smiling and appeared calm and relaxed. What is your conclusion? Was the client’s anxiety alleviated? Conclusion: Goal met – Smiling, the client stated “her fears had been relieved.” Care plan related to this problem is discontinued. N. Nurse –9/1/11 Now, you evaluate Situation II. After your nursing interventions did you prevent scores on the client’s sacral area? List what observations you would make. 1. 2. 3. 4. 5. 24 RNSG 1513 Now what is your conclusion? Were you successful in meeting your nursing goal? If your nursing intervention were not effective, how would you revise it? Good Work! Completion and periodic review of this supplement should assist you in preparing your nursing care plan, as assigned, to meet clinical outcomes. 25 RNSG 1513 26 RNSG 1513 THERAPEUTIC COMMUNICATION Summary of Basic Techniques & Blocks Therapeutic Techniques 1. Use Broad Opening Statements (Universal Openers) Communicates Interest Allows client to set the direction Eg. – “Is there something bothering you?” “Is there something you would like to talk about?” 2. Use General Leads (Minimal Encouraging or Encouraging Verbalization) Leave direction of conversation to client Encourages client to continue Eg. – “Yes”, “Oh?”, “Um hmm”, “Go on”, “I see” 3. Reflecting (Restatement) Repeat all or part of client’s statement May be verbatim or slightly rephrased Encourages client to continue Be careful not to over use this technique Eg. – Client: “Everyone here ignores me.” Nurse: “Ignores you?” 4. Sharing Observations (Observational Openers) Shares with client the nurses observations regarding his behavior, physical or emotional Nurses may share what she actually perceives through her senses or her interpretations of her perceptions Eg. – “You are trembling” or “You seem upset” 5. Acknowledging Client’s Feelings (Expressing Acceptance & Focusing on Feelings) Demonstrates acceptance and understanding on the nurse’s part Encourages continued expression Eg. – Client: “I hate this town. I have no friends here.” Nurse: “It must be difficult for you to live in a place where you feel you have no friends.” 6. Selective Reflecting Nurse selects most important idea contained in a client’s statement and directs this back to him Eg. – Client: “I feel so tired; I don’t like it here.” Nurse: “Tired?” or “You don’t like it here?” May also reflect feelings – “It sounds as if….” or “perhaps you feel….” 7. Using Silence Slows pace of conversation. Gives client opportunity to reflect upon what has been said Be attentive and expectant during silences 8. Giving Information (Offering Information) Nurse gives specific information to help answer questions or dispel misconceptions 27 RNSG 1513 9. Clarifying (Clarifying) Prevent misunderstanding and ambiguity on nurse’s part Allows for clear interpretation of meaning Eg. – “I’m not sure I follow…” or “Did I understand you correctly?” or “Do you mean…?” 10. Verbalizing Implied Thoughts and Feelings Nurse voices what client seems to have implied rather than what he actually said Helps client to become more fully aware of his feelings Eg. – Client: “These exercises are a waste of time.” Nurse: “You feel they are not benefiting you?” 11. Validating Nurse checks her impressions with client in regards to whether or not a need has been met Eg. – “Do you feel more relaxed” or “Are you feeling better now?” 12. Offering Self Blocking Therapeutic Communication 1. Using Reassuring Clichés (False Reassurance – Textbook) Conveys to client that nurse feels he is worrying needlessly or that she is not interested or does not understand his/her problems Eg. “Everything will be all right”, or “You don’t need to worry” or “You are doing fine” Exception – When there are reassuring facts it is okay to give genuine reassurance by communicating the facts to the client 2. Giving Advice (Giving Opinions – Textbook) Imposes nurse’s own opinions and solutions rather than helping client to explore and arrive at own decisions Can backfire or force dependency Eg. – “What you should do is…” or “Why don’t you…”. 3. Giving Approval (Showing Approval – Textbook) Shifts focus of discussion to nurse’s values or feelings and implies standards of what is and what is not acceptable Implies that nurse’s concept of right and wrong will be used in judging client’s behavior Eg. – “That’s the right attitude” or “That’s the thing to do.” Exception – Sometimes useful when nurse wishes to motivate or encourages a client 4. Requesting an Explanation (Asking “Why” – Textbook) Asks client to immediately analyze and explain his feelings or actions This can be intimidating Avoid “Why” questions Eg. – “Why are you upset?” or “Why did you do that?” Instead ask open ended questions using “who”, “what’, “when”, and “where” 28 RNSG 1513 5. Agreeing with the Client Introduces nurse’s own opinions or values into conversation making it difficult for client to express self freely Makes it difficult for client to later change or modify opinion already stated Eg. – “I agree with you.” or “You must be right” Nurse should accept client’s statements and encourage elaboration by using general leads or reflecting. 6. Expressing Disapproval (Showing Disapproval – Textbook) Imposes nurse’s own value rather than accepting the client’s values Implies that client should conform to nurse’s standards Eg. – “You should stop worrying like this” or “You shouldn’t do that.” 7. Belittling the Client’s Feelings Implies that client’s feelings are not unusual and thereby denies their importance Eg. – “I know just how you feel” or “Everyone gets depressed at times.” 8. Disagreeing with the Client Contradicting client indicates to him that nurse cannot accept what he has said Nurse shows value judgment by disagreeing and demonstrates non-accepting attitude Eg. – “You’re wrong” or “That’s not true” ir “Not it isn’t”. 9. Defending Tells client his/her negative comments are unfounded and implies he/she has no right to express such opinions or feelings. Eg. – “She’s a very good nurse” or “Your doctor is quite capable”. Nurse should instead, acknowledge client’s feelings and encourage elaboration 10. Making Stereotyped Comments Social clichés or trite phrases keep conversation at a superficial level Eg. – “Isn’t it a beautiful day?” or “How are you feeling?” 11. Changing the Subject (Changing the Subject – Textbook) Nurse directs course of conversation rather than letting client discuss what he wishes This usually occurs when nurse is uncomfortable with the topic Eg. – “Oh, by the way…” or “That reminds me…” These are the basic blocks. The information in parenthesis corresponds to phrasing used by your textbook (Potter & Perry). Note: One additional technique that may be considered a facilitator or blocker is the technique of confrontation. This technique may inhibit or enhance communication depending on how it is used. The nurse uses this technique to point out q discrepancy. Eg. – Client: “I have been taking my blood pressure today is 220/120 Mr. James 29 RNSG 1513 TECHNIQUES THAT PROMOTE THERAPEUTIC COMMUNICATON CLARIFYING: Helps to make meaning clear and to avoid misunderstanding. BROAD OPENING STATEMENTS: Allows the patient to set direction of the conversation. Gives the patient an opportunity to begin to express himself. GIVING INFORMATION: May dispel misconception and help the patient to better evaluate his situation. REFLECTING: Leads the patient to more fully consider and expand upon his remark. VALIDATING: checks if the patient’s need has or has not been met. ACKNOWLEDGING THE PATIENT’S THOUGHTS AND FEELINGS: Helps the patient know his feelings are understood and accepted. USING SILENCE: Slows the pace of conversation. Gives the patient time to reflect upon, then speak further about his feelings. Allows the nurse time to observe the patient for non-verbal cues. SHARING OBSERVATIONS – Focuses on either the patient’s physical or apparent emotional state. VERBALING IMPLIED THOUGHTS AND FEELINGS – Helps the nurse verify her/his impressions. Helps the patient become more fully aware of his feeling. USING GENERAL LEADS: Encourages further exploration of a part of the patient’s statement. 30 RNSG 1513 TECHNIQUES THAT BLOCK THERAPEUTIC COMMUNICATON DISAGREEING WITH THE PATIENT: May anger the patient and put him on the defensive, or cause the patient to refrain from further expression of thoughts and feelings. REQUESTING AN EXPLANATION: Requires the patient to analyze or explain his feelings, and thereby threaten the patient. BELITTING THE PATIENT’S FEELINGS: Implies that the patient’s feelings are not unusual, thus denying the importance they have for him. MAKING STEROTYPED COMMENTS: Leads the patient to respond in like manner, thus keeping conversation at a superficial level. GIVING APPROVAL: Tends to focus conversation on the nurse’s values rather than the patient’s, and implies that the nurse’s concept of right and wrong will be used in judging the patient behavior. DEFENDING: Suggests that the patient’s criticisms are unfounded, and that he has no right to express his thoughts and feelings. USING REASSURING CLICHES: Tends to minimize the significance of the patient’s feelings, and conveys a lack of understanding or interest. EXPRESSING DISAPPROVAL: Indicates that the patient’s feelings and actions have not been accepted. GIVING ADVICE: Indicates that the nurse is imposing her/his judgments rather than accepting the patient’s feelings and actions. AGREEING WITH THE PATIENT: Makes it difficult for the patient to later change or modify his opinions. CHANGING THE SUBJECT: Takes the lead in the conversation away from the patient, thereby blocking what the patient wishes to discuss. 31 RNSG 1513 SOUTH PLAINS COLLEGE ASSOCIATE DEGREE NURSING PROGRAM THE ELDERLY: COMMUNICATION GUIDELINES I. General Interactions: A. Obtaining the Person’s Attention Begin each conversation by identifying yourself and calling the person by name. Stand in front of the person or directly in his/her line of vision. B. Maintaining the Person’s Attention Use nonverbal gestures and touch to supplement verbal messages. Use short words and simple sentences; say individual words clearly and slowly. Maintain eye contact; if the person moves away, move alongside and continue talking. Use distinct or exaggerated facial expressions for added emphasis. C. Obtaining Answers to Questions Ask one question at a time; wait for a response; repeat exactly, if necessary. Summarize back to the person what you understood from their reply; ask if what you said is correct: “Have I got it right?” Take note of particular phrases or ways of asking questions which succeed in eliciting responses; convey and exchange these with the other family caregivers. D. Responding to Loss of Memory Establish customary locations for items of use or interest to the person. Provide a consistent schedule of daily activities and routines. Expect to repeat the same instructions daily, perhaps several times in succession. Provide memory aids such as signs, color coded instructions, lists, and schedules or calendar. 32 RNSG 1513 Break complex tasks into simple steps; instruct the person through one step at a time; write out steps on a piece of paper. Be prepared for changes in the person’s environment to affect his/her ability to perform routine tasks, i.e., a different color bedspread, rearranged furniture. E. Establishing Trust, Providing the Person with a sense of Being Cared About Take time to listen to the person even if rambling content of his/her speech makes little sense to you. Repeat key words and especially clear or understandable portions of the person’s conversation so that she/he feels understood Use touch, smiles, and gestures of understanding while the person attempts to communicate. Expect fluctuations in the person’s ability to recognize family members; try not to exhibit hurt when the person does not seem to know who you are. Be careful to avoid assuming that the person will forget promises you have made; do what you say you are going to do. II. Frequent or Unpredictable Mood Changes: A. Responding to Occasional Displays of Assaultive Behavior Approach slowly; avoid startling the person. Be aware of your own nonverbal messages through tone of voice, body posture, and facial expressions. Separate yourself from the person when your own stress level could act as a trigger. Learn to recognize over-stimulation in the person’s environment; make an attempt to reduce stimulation when stress is evident. B. Assisting the Person with a Loss of Control over Emotional Expression Discern which responses are due to actual influences and which are due to “organic affective lability,” a common symptom of the disease process. 33 RNSG 1513 If there appears to be no relationship between the start of an emotional expression and what is going on around the person, and if the emotional behavior is easily interrupted by diverting his/her attention, assume that it is a symptom of the dementia. Rumination, crying, flares of anger, unexpected laughter, or moaning can be diverted in these instances by snapping your fingers, changing the subject, asking the person a question, or calling his/her name sharply. Realize that interrupting such expression serves to help the person gain control over his/her behavior and relieves the potential fatigue from such outpouring. 34 RNSG 1513 35 RNSG 1513 36 RNSG 1513 Cultural Beliefs SOUTH PLAINS COLLEGE ASSOCIATE DEGREE NURSING PROGRAM RATIONALE AND GUIDELINES FOR PERSONAL BELIEFS PAPER If a nurse is to respond to and meet clients' needs, then he/she must learn that the evaluation of one's actions and behaviors is part of becoming a nurse. This means that the nurse must first grow in self-knowledge thereby, establishing a base on which to apply this knowledge in a helping relationship. Self-awareness is a process of becoming conscious of one's values and goals. Knowledge of one's self enhances the effect of the therapeutic relationship. Everyone has values, needs, and feelings--many of which are not consciously recognized and may diminish our effectiveness within the therapeutic nurse--client relationship. These values, needs, and feelings are never static. Just as our life experiences change, person's attributes also change. We enter nursing with different experiences and values. The nurse is expected to understand the values, needs, and feeling of the client without attaching any right or wrong, in order to establish empathy. The faculty appreciates and understands that people sometimes feel threatened when asked to share values, needs, and feelings. When risk is involved, an atmosphere of trust and safety must exist in order for students to comfortably express themselves without being rejected or ridiculed. Vulnerability is inevitable with self-disclosure but disclosure will enhance the process of increased self awareness. Criteria Examine your beliefs and attitudes toward people who are different from yourself physically, culturally, racially, religiously, socio-economically, and in life-style. State any known intolerance you may have toward others who are different from yourself. Identify those life experiences that have contributed to the formation of your beliefs and attitudes. Discuss you feelings regarding providing personal care for persons of the opposite sex and persons of different ethnic/cultural groups. Discuss your attitudes about spiritualism and witchcraft practices as means of treatment for health problems. Discuss how these beliefs and attitudes may enhance and/or inhibit your effectiveness as a nurse. The paper should be three to five pages in length and typewritten. 37 RNSG 1513 38