LA HARBOR COLLEGE
Student Learning Outcomes (SLOs) Assessment Report
Course Assessment
Division: Humanities and Fine Arts
Discipline/Program:
Communications Studies
Course Number and Name: Speech 121 The Process of Interpersonal Communication
Program Contact Person: Daryle Nagano-Krier
Phone: 310 233-4643
Reviewed by: Elena Reigadas, SLO Assessment Coordinator
Date:
January 2014
Attach additional pages as necessary.
Institutional
Learning Outcomes
1
Course Intended
Outcomes
1. Identify quantitative
and qualitative
definitions of
interpersonal
communication
Means of Assessment and Criteria for
Success
On a MC test, discriminate between
components of qualitative and quantitative
communication.
During the Fall 2010 semester Speech 121
classes took a Qualitative versus
Quantitative Communication Quiz.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Summary of Data Collected
Seven classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
85 % received 100% on the test, 10%
received 80% and 5% received 70%
or below.
Use of Results
Based on the results, students are
able to discriminate between
components of qualitative and
quantitative communication.
The committee will meet and
decide which SLO to assess for
Spring 2011.
Fall 2013
Fall 2013
Fall 2013
On a MC test, students were asked to
discriminate between components of
qualitative and quantitative
communication.
Based on the overall results of the
Speech 121 classes we were able to
meet our intended outcome.
Based on the results, students are
able to discriminate between
components of qualitative and
quantitative communication.
Students were given a Qualitative versus
Quantitative Communication Quiz.
The results are as follows:
80 % received 90-100% on the test,
10% received 80% and 5% received
70% or below.
For Spring 2014, Speech 121
courses will complete SLO #3.
Eight classes participated in the
assessment. Based on the overall
Based on the results, students are
able to assess the influence of self-
Our intended outcome was that at least
70% of the students would score 85% or
higher.
2
2. Assess the influence
of self-concept upon
Spring 2011
communication
On a MC test, assess the influence of selfconcept upon communication.
During the Spring 2011 semester Speech
121 classes took a five question Self
Concept Quiz that included two true/false
questions and three multiple choice
questions.
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
75 % received 100% on the test, 15%
received 80% and 10% received 70%
or below.
concept upon communication.
For the Fall 2011 semester Speech
121 classes will assess SLO #3
regarding perception.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Spring 2013
On a MC test, assess the influence of selfconcept upon communication.
During the Spring 2013 semester Speech
121 classes took a five question Self
Concept Quiz that included two true/false
questions and three multiple choice
questions.
1
2
3. Analyze the process of
perception
4. Recognize the
symbolic nature of
language
Our intended outcome was that at least
75% of the students would score 85% or
higher.
Distinguish between the stages of
selecting, organizing, interpreting and
negotiating perceived information on a
test.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
80 % received 100% on the test, 10%
received 80% and 10% received 70%
or below.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
During the Fall 2011 semester Speech 121
classes took a 10 question (True/False)
Perception Quiz to assess whether or not
they could distinguish between the
different stages.
The results are as follows:
75 % received 90% or higher on the
test, 15% received 80% or higher and
10% received 70% or below.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Given scenarios with people disagreeing
over meaning, conclude that meaning is in
people, not words.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
Based on the results, students are
able to assess the influence of selfconcept upon communication.
For the Fall 2013 semester Speech
121 classes will assess SLO #3
regarding perception.
Based on the results, students are
able to analyze the process of
perception.
For the Spring 2012 semester
Speech 121 classes will assess
SLO #4 symbolic language.
Based on the results, students are
able to recognize the symbolic
nature of language.
During the Spring 2012 semester Speech
121 students were given 10 scenarios
where they had to assess whether or not
they could distinguish people disagreeing
over between and conclude whether or not
meaning, meaning is in people, not words.
1
5. Analyze methods of
effective listening styles
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Distinguish between empathic, enjoyable,
comprehensive and critical listening on a
test.
During the Spring 2010 semester Speech
121 classes took a listening quiz.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
were able to meet our intended
outcome.
The results are as follows:
85 % received 90% or higher on the
test, 10% received 80% or higher and
5% received 70% or below.
Three classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
80 % received 100% on the test, 15%
received 80% and 5% received 70%
or below.
Next semester we will focus on
getting 100%
compliance/participation in
assessment so that we can gather a
larger representation of results. It is
difficult to assess if all 121
students are able to understand the
different listening styles based on
the results of just three sections.
Date: June 06, 2013
Attach additional pages as necessary.
Institutional
Learning Outcomes
1
2
Course Intended
Outcomes
1. Identify quantitative
and qualitative
definitions of
interpersonal
communication
2. Assess the influence
of self-concept upon
communication
Means of Assessment and Criteria for
Success
On a MC test, discriminate between
components of qualitative and quantitative
communication.
During the Fall 2010 semester Speech 121
classes took a Qualitative versus
Quantitative Communication Quiz.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Spring 2011
On a MC test, assess the influence of selfconcept upon communication.
During the Spring 2011 semester Speech
121 classes took a five question Self
Concept Quiz that included two true/false
questions and three multiple choice
questions.
Summary of Data Collected
Seven classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
85 % received 100% on the test, 10%
received 80% and 5% received 70%
or below.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
75 % received 100% on the test, 15%
received 80% and 10% received 70%
or below.
Use of Results
Based on the results, students are
able to discriminate between
components of qualitative and
quantitative communication.
The committee will meet and
decide which SLO to assess for
Spring 2011.
Based on the results, students are
able to assess the influence of selfconcept upon communication.
For the Fall 2011 semester Speech
121 classes will assess SLO #3
regarding perception.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Spring 2013
On a MC test, assess the influence of selfconcept upon communication.
During the Spring 2013 semester Speech
121 classes took a five question Self
Concept Quiz that included two true/false
questions and three multiple choice
questions.
Our intended outcome was that at least
75% of the students would score 85% or
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
80 % received 100% on the test, 10%
received 80% and 10% received 70%
or below.
Based on the results, students are
able to assess the influence of selfconcept upon communication.
For the Fall 2013 semester Speech
121 classes will assess SLO #3
regarding perception.
1
3. Analyze the process of
perception
higher.
Distinguish between the stages of
selecting, organizing, interpreting and
negotiating perceived information on a
test.
During the Fall 2011 semester Speech 121
classes took a 10 question (True/False)
Perception Quiz to assess whether or not
they could distinguish between the
different stages.
2
4. Recognize the
symbolic nature of
language
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Given scenarios with people disagreeing
over meaning, conclude that meaning is in
people, not words.
During the Spring 2012 semester Speech
121 students were given 10 scenarios
where they had to assess whether or not
they could distinguish people disagreeing
over between and conclude whether or not
meaning, meaning is in people, not words.
1
5. Analyze methods of
effective listening styles
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Distinguish between empathic, enjoyable,
comprehensive and critical listening on a
test.
During the Spring 2010 semester Speech
121 classes took a listening quiz.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
75 % received 90% or higher on the
test, 15% received 80% or higher and
10% received 70% or below.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
Based on the results, students are
able to analyze the process of
perception.
For the Spring 2012 semester
Speech 121 classes will assess
SLO #4 symbolic language.
Based on the results, students are
able to recognize the symbolic
nature of language.
The results are as follows:
85 % received 90% or higher on the
test, 10% received 80% or higher and
5% received 70% or below.
Three classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
80 % received 100% on the test, 15%
received 80% and 5% received 70%
or below.
Next semester we will focus on
getting 100%
compliance/participation in
assessment so that we can gather a
larger representation of results. It is
difficult to assess if all 121
students are able to understand the
different listening styles based on
the results of just three sections.
Date:
May 24, 2012
Institutional
Learning Outcomes
1
2
Course Intended
Outcomes
1. Identify quantitative
and qualitative
definitions of
interpersonal
communication
2. Assess the influence
of self-concept upon
communication
Means of Assessment and Criteria for
Success
On a MC test, discriminate between
components of qualitative and quantitative
communication.
During the Fall 2010 semester Speech 121
classes took a Qualitative versus
Quantitative Communication Quiz.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
On a MC test, assess the influence of selfconcept upon communication.
During the Spring 2011 semester Speech
121 classes took a five question Self
Concept Quiz that included two true/false
questions and three multiple choice
questions.
1
3. Analyze the process of
perception
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Distinguish between the stages of
selecting, organizing, interpreting and
negotiating perceived information on a
test.
During the Fall 2011 semester Speech 121
classes took a 10 question (True/False)
Perception Quiz to assess whether or not
they could distinguish between the
different stages.
2
4. Recognize the
symbolic nature of
language
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Given scenarios with people disagreeing
over meaning, conclude that meaning is in
people, not words.
Summary of Data Collected
Seven classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
85 % received 100% on the test, 10%
received 80% and 5% received 70%
or below.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
75 % received 100% on the test, 15%
received 80% and 10% received 70%
or below.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
75 % received 90% or higher on the
test, 15% received 80% or higher and
10% received 70% or below.
Eight classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
Use of Results
Based on the results, students are
able to discriminate between
components of qualitative and
quantitative communication.
The committee will meet and
decide which SLO to assess for
Spring 2011.
Based on the results, students are
able to assess the influence of selfconcept upon communication.
For the Fall 2011 semester Speech
121 classes will assess SLO #3
regarding perception.
Based on the results, students are
able to analyze the process of
perception.
For the Spring 2012 semester
Speech 121 classes will assess
SLO #4 symbolic language.
Based on the results, students are
able to recognize the symbolic
nature of language.
During the Spring 2012 semester Speech
121 students were given 10 scenarios
where they had to assess whether or not
they could distinguish people disagreeing
over between and conclude whether or not
meaning, meaning is in people, not words.
1
5. Analyze methods of
effective listening styles
Our intended outcome was that at least
70% of the students would score 85% or
higher.
Distinguish between empathic, enjoyable,
comprehensive and critical listening on a
test.
During the Spring 2010 semester Speech
121 classes took a listening quiz.
Our intended outcome was that at least
70% of the students would score 85% or
higher.
outcome.
The results are as follows:
85 % received 90% or higher on the
test, 10% received 80% or higher and
5% received 70% or below.
Three classes participated in the
assessment. Based on the overall
results of the Speech 121 classes we
were able to meet our intended
outcome.
The results are as follows:
80 % received 100% on the test, 15%
received 80% and 5% received 70%
or below.
Next semester we will focus on
getting 100%
compliance/participation in
assessment so that we can gather a
larger representation of results. It is
difficult to assess if all 121
students are able to understand the
different listening styles based on
the results of just three sections.