LA HARBOR COLLEGE Student Learning Outcomes (SLOs) Assessment Report Course Assessment Division: Humanities and Fine Arts Discipline/Program: Communications Studies Course Number and Name: Speech 121 The Process of Interpersonal Communication Program Contact Person: Daryle Nagano-Krier Phone: 310 233-4643 Reviewed by: Elena Reigadas, SLO Assessment Coordinator Date: January 2014 Attach additional pages as necessary. Institutional Learning Outcomes 1 Course Intended Outcomes 1. Identify quantitative and qualitative definitions of interpersonal communication Means of Assessment and Criteria for Success On a MC test, discriminate between components of qualitative and quantitative communication. During the Fall 2010 semester Speech 121 classes took a Qualitative versus Quantitative Communication Quiz. Our intended outcome was that at least 70% of the students would score 85% or higher. Summary of Data Collected Seven classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 85 % received 100% on the test, 10% received 80% and 5% received 70% or below. Use of Results Based on the results, students are able to discriminate between components of qualitative and quantitative communication. The committee will meet and decide which SLO to assess for Spring 2011. Fall 2013 Fall 2013 Fall 2013 On a MC test, students were asked to discriminate between components of qualitative and quantitative communication. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. Based on the results, students are able to discriminate between components of qualitative and quantitative communication. Students were given a Qualitative versus Quantitative Communication Quiz. The results are as follows: 80 % received 90-100% on the test, 10% received 80% and 5% received 70% or below. For Spring 2014, Speech 121 courses will complete SLO #3. Eight classes participated in the assessment. Based on the overall Based on the results, students are able to assess the influence of self- Our intended outcome was that at least 70% of the students would score 85% or higher. 2 2. Assess the influence of self-concept upon Spring 2011 communication On a MC test, assess the influence of selfconcept upon communication. During the Spring 2011 semester Speech 121 classes took a five question Self Concept Quiz that included two true/false questions and three multiple choice questions. results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 75 % received 100% on the test, 15% received 80% and 10% received 70% or below. concept upon communication. For the Fall 2011 semester Speech 121 classes will assess SLO #3 regarding perception. Our intended outcome was that at least 70% of the students would score 85% or higher. Spring 2013 On a MC test, assess the influence of selfconcept upon communication. During the Spring 2013 semester Speech 121 classes took a five question Self Concept Quiz that included two true/false questions and three multiple choice questions. 1 2 3. Analyze the process of perception 4. Recognize the symbolic nature of language Our intended outcome was that at least 75% of the students would score 85% or higher. Distinguish between the stages of selecting, organizing, interpreting and negotiating perceived information on a test. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 80 % received 100% on the test, 10% received 80% and 10% received 70% or below. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. During the Fall 2011 semester Speech 121 classes took a 10 question (True/False) Perception Quiz to assess whether or not they could distinguish between the different stages. The results are as follows: 75 % received 90% or higher on the test, 15% received 80% or higher and 10% received 70% or below. Our intended outcome was that at least 70% of the students would score 85% or higher. Given scenarios with people disagreeing over meaning, conclude that meaning is in people, not words. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we Based on the results, students are able to assess the influence of selfconcept upon communication. For the Fall 2013 semester Speech 121 classes will assess SLO #3 regarding perception. Based on the results, students are able to analyze the process of perception. For the Spring 2012 semester Speech 121 classes will assess SLO #4 symbolic language. Based on the results, students are able to recognize the symbolic nature of language. During the Spring 2012 semester Speech 121 students were given 10 scenarios where they had to assess whether or not they could distinguish people disagreeing over between and conclude whether or not meaning, meaning is in people, not words. 1 5. Analyze methods of effective listening styles Our intended outcome was that at least 70% of the students would score 85% or higher. Distinguish between empathic, enjoyable, comprehensive and critical listening on a test. During the Spring 2010 semester Speech 121 classes took a listening quiz. Our intended outcome was that at least 70% of the students would score 85% or higher. were able to meet our intended outcome. The results are as follows: 85 % received 90% or higher on the test, 10% received 80% or higher and 5% received 70% or below. Three classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 80 % received 100% on the test, 15% received 80% and 5% received 70% or below. Next semester we will focus on getting 100% compliance/participation in assessment so that we can gather a larger representation of results. It is difficult to assess if all 121 students are able to understand the different listening styles based on the results of just three sections. Date: June 06, 2013 Attach additional pages as necessary. Institutional Learning Outcomes 1 2 Course Intended Outcomes 1. Identify quantitative and qualitative definitions of interpersonal communication 2. Assess the influence of self-concept upon communication Means of Assessment and Criteria for Success On a MC test, discriminate between components of qualitative and quantitative communication. During the Fall 2010 semester Speech 121 classes took a Qualitative versus Quantitative Communication Quiz. Our intended outcome was that at least 70% of the students would score 85% or higher. Spring 2011 On a MC test, assess the influence of selfconcept upon communication. During the Spring 2011 semester Speech 121 classes took a five question Self Concept Quiz that included two true/false questions and three multiple choice questions. Summary of Data Collected Seven classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 85 % received 100% on the test, 10% received 80% and 5% received 70% or below. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 75 % received 100% on the test, 15% received 80% and 10% received 70% or below. Use of Results Based on the results, students are able to discriminate between components of qualitative and quantitative communication. The committee will meet and decide which SLO to assess for Spring 2011. Based on the results, students are able to assess the influence of selfconcept upon communication. For the Fall 2011 semester Speech 121 classes will assess SLO #3 regarding perception. Our intended outcome was that at least 70% of the students would score 85% or higher. Spring 2013 On a MC test, assess the influence of selfconcept upon communication. During the Spring 2013 semester Speech 121 classes took a five question Self Concept Quiz that included two true/false questions and three multiple choice questions. Our intended outcome was that at least 75% of the students would score 85% or Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 80 % received 100% on the test, 10% received 80% and 10% received 70% or below. Based on the results, students are able to assess the influence of selfconcept upon communication. For the Fall 2013 semester Speech 121 classes will assess SLO #3 regarding perception. 1 3. Analyze the process of perception higher. Distinguish between the stages of selecting, organizing, interpreting and negotiating perceived information on a test. During the Fall 2011 semester Speech 121 classes took a 10 question (True/False) Perception Quiz to assess whether or not they could distinguish between the different stages. 2 4. Recognize the symbolic nature of language Our intended outcome was that at least 70% of the students would score 85% or higher. Given scenarios with people disagreeing over meaning, conclude that meaning is in people, not words. During the Spring 2012 semester Speech 121 students were given 10 scenarios where they had to assess whether or not they could distinguish people disagreeing over between and conclude whether or not meaning, meaning is in people, not words. 1 5. Analyze methods of effective listening styles Our intended outcome was that at least 70% of the students would score 85% or higher. Distinguish between empathic, enjoyable, comprehensive and critical listening on a test. During the Spring 2010 semester Speech 121 classes took a listening quiz. Our intended outcome was that at least 70% of the students would score 85% or higher. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 75 % received 90% or higher on the test, 15% received 80% or higher and 10% received 70% or below. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. Based on the results, students are able to analyze the process of perception. For the Spring 2012 semester Speech 121 classes will assess SLO #4 symbolic language. Based on the results, students are able to recognize the symbolic nature of language. The results are as follows: 85 % received 90% or higher on the test, 10% received 80% or higher and 5% received 70% or below. Three classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 80 % received 100% on the test, 15% received 80% and 5% received 70% or below. Next semester we will focus on getting 100% compliance/participation in assessment so that we can gather a larger representation of results. It is difficult to assess if all 121 students are able to understand the different listening styles based on the results of just three sections. Date: May 24, 2012 Institutional Learning Outcomes 1 2 Course Intended Outcomes 1. Identify quantitative and qualitative definitions of interpersonal communication 2. Assess the influence of self-concept upon communication Means of Assessment and Criteria for Success On a MC test, discriminate between components of qualitative and quantitative communication. During the Fall 2010 semester Speech 121 classes took a Qualitative versus Quantitative Communication Quiz. Our intended outcome was that at least 70% of the students would score 85% or higher. On a MC test, assess the influence of selfconcept upon communication. During the Spring 2011 semester Speech 121 classes took a five question Self Concept Quiz that included two true/false questions and three multiple choice questions. 1 3. Analyze the process of perception Our intended outcome was that at least 70% of the students would score 85% or higher. Distinguish between the stages of selecting, organizing, interpreting and negotiating perceived information on a test. During the Fall 2011 semester Speech 121 classes took a 10 question (True/False) Perception Quiz to assess whether or not they could distinguish between the different stages. 2 4. Recognize the symbolic nature of language Our intended outcome was that at least 70% of the students would score 85% or higher. Given scenarios with people disagreeing over meaning, conclude that meaning is in people, not words. Summary of Data Collected Seven classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 85 % received 100% on the test, 10% received 80% and 5% received 70% or below. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 75 % received 100% on the test, 15% received 80% and 10% received 70% or below. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 75 % received 90% or higher on the test, 15% received 80% or higher and 10% received 70% or below. Eight classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended Use of Results Based on the results, students are able to discriminate between components of qualitative and quantitative communication. The committee will meet and decide which SLO to assess for Spring 2011. Based on the results, students are able to assess the influence of selfconcept upon communication. For the Fall 2011 semester Speech 121 classes will assess SLO #3 regarding perception. Based on the results, students are able to analyze the process of perception. For the Spring 2012 semester Speech 121 classes will assess SLO #4 symbolic language. Based on the results, students are able to recognize the symbolic nature of language. During the Spring 2012 semester Speech 121 students were given 10 scenarios where they had to assess whether or not they could distinguish people disagreeing over between and conclude whether or not meaning, meaning is in people, not words. 1 5. Analyze methods of effective listening styles Our intended outcome was that at least 70% of the students would score 85% or higher. Distinguish between empathic, enjoyable, comprehensive and critical listening on a test. During the Spring 2010 semester Speech 121 classes took a listening quiz. Our intended outcome was that at least 70% of the students would score 85% or higher. outcome. The results are as follows: 85 % received 90% or higher on the test, 10% received 80% or higher and 5% received 70% or below. Three classes participated in the assessment. Based on the overall results of the Speech 121 classes we were able to meet our intended outcome. The results are as follows: 80 % received 100% on the test, 15% received 80% and 5% received 70% or below. Next semester we will focus on getting 100% compliance/participation in assessment so that we can gather a larger representation of results. It is difficult to assess if all 121 students are able to understand the different listening styles based on the results of just three sections.