MANAGEMENT
Today’s Objectives
 Understand the purpose of
management.
 Describe the functions of
management.
 Identify skills needed by
managers.
WHAT IS MANAGEMENT?
 Entrepreneurs start off only having to manage themselves.
 If a company has employees, then a __________ plan is needed.
 Management helps businesses focus on setting and meeting __________
efficiently and effectively.
SKILLS NEEDED BY MANAGERS
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
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FUNCTIONS OF MANAGEMENT
Management includes five functions (listed in the order that they occur):
1.
4.
2.
5.
3.
MANAGEMENT
PLANNING
 Setting __________ and __________
 Making long- and short-term plans for meeting goals
 Determining __________ required and __________ that must be met
ORGANIZING / STAFFING
 Obtaining and coordinating resources to that objectives can be met
 Includes organizing __________, work __________, and __________
 Staffing refers to the need to __________, __________, or __________
employees as necessary
DIRECTING
 Influencing, guiding, and directing people to carry out their delegated tasks
 Providing __________ and __________
 Also known as __________ or “implementing”
CONTROLLING
 Keeping the company on track and making sure goals are met
 Setting __________ for quality of work
 __________ performance
 Solving problems
 __________ customer satisfaction