Process Management
Brenda Clark, Associate Superintendent for Learning
Dr. Melanie Taylor, Chief Academic Officer
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www.iss.k12.nc.us
Who are we?
•Mission and Vision
•Core Values
Refer to I-SS Strategic Plan
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www.iss.k12.nc.us
Work Systems Design
Key Strengths
• Structures to communicate Model for Performance
Excellence
– Model to Raise Achievement and Close Gaps
(Learning Triangle)
– Model for Effective and Efficient Operations
(Operations Triangle)
• Key work processes aligned to core competencies
• Plan – Do – Study – Act approach utilized to
address emergency preparedness
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www.iss.k12.nc.us
Work Process Management and Improvement
Key Strengths
•Standardized processes for curriculum and
operations to reduce variability in delivery of
programs
•Plan – Do – Study – Act used to improve learning
processes in all learning areas (ex. Classroom
Walkthroughs, Classroom Assessment, Dropout
Prevention, and New Teacher Orientation)
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www.iss.k12.nc.us
See pages 1-2 of handout
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www.iss.k12.nc.us
See pages 1-2 of handout
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www.iss.k12.nc.us
Data
0
Q’s
Inputs
ISS
Data
Model
Q’s
Inputs
Core Competencies
Work Processes Design/Approach
Aligned to 7 Categories
Deployment and Improvement PDSA
Key
Process
Key
Process
Key
Process
PDSA
Refer to handouts – pp. 17-18
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www.iss.k12.nc.us
Emergency Planning PDSA
• District Safe School Plan (state requirement)
• Site Specific Plans (35 schools and 4
administrative buildings)
• Aligned to the four phases of crisis management
as identified by National Incident Management
System (NIMS)
• Wide range of events and hazards included
• Site based committee (HSOC committee) uses
the PDSA cycle to set, review, and revise goals
• Community members included in planning, drills,
and feedback
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www.iss.k12.nc.us
Average Attendance Rate
100
98
96
94
92
90
88
86
84
82
80
Attendance
I-SS
Ranked
55th
I-SS
Ranked
4th
I-SS
I-SS
Ranked Ranked
3rd
4th
Indicates
Improvement
ISS
Peer
NC
02-03 03-04 04-05 05-06 06-07 07-08
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% of Dropouts Grades 9-12
Dropout Rate
6
5
Indicates
Improvement
4
ISS
Peer
NC
3
2
1
0
2004-05
2005-06
2006-07
2007-08
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www.iss.k12.nc.us
Average SAT Score
SAT Average
1060
1040
1020
1000
980
960
940
920
900
880
Indicates
Improvement
200405
200506
200607
200708
ISS
Peer
NC
US
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www.iss.k12.nc.us
% of Students Graduating
Cohort Graduation Rate
90
80
70
60
50
40
30
20
10
0
Indicates
Improvement
ISS
Peer
NC
2005-06
2006-07
2007-08
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www.iss.k12.nc.us
I-SS Composite Ranking
20
18
16
14
12
10
8
6
4
2
0
Indicates
Improvement
2002 2003 2004 2005 2006 2007 2008
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www.iss.k12.nc.us
Iredell-Statesville Schools
Turnaround Highlights
Refer to handouts – pg. 19
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www.iss.k12.nc.us
Contact Information
Brenda Clark
Brenda_clark@iss.k12.nc.us
Dr. Melanie Taylor
mtaylor@iss.k12.nc.us
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www.iss.k12.nc.us