CSU, Chico – Administrative Technology Council Meeting Notes Meeting Date: April 23, 2009 Meeting Location: MLIB 338 ATTENDING TEAM MEMBERS AND GUESTS ✔ Post, Bill ✔ Ringel, Jerry ✔ Quinto, Ray ✔ Weddington, Phyllis ✔ Banks, Brooke ✔ Post, Linda ✔ Rosenow, Tom ✔ Jeremy Pollard (guest) ✔ Hafer, Robyn ✔ Kissinger, Beth Mox, Andrea DISCUSSION ITEMS 1. Workgroup status: Desktop Management – Has not met Server Management – Group goal to review existing standards. Brooke : Required practices for server management 3-tier processes 350+ servers Differing levels of expertise in many areas. Options = develop requisite skills; move to another campus area; outsource; other. Server hosting options = Data Center with subsidized costs for contributors to the ETPS budget. Discussion regarding what we have and where we want to go. Discussion about multiple file servers and how server environments can be structured to avoid duplication as well as identify what’s missing in the current infrastructure. Next activity = develop roadmap Reporting Standards – Group discussed reporting silos and where it made sense to continue that model and where some consolidation would be beneficial. Agreed there some things we could do now but the larger scope required baby steps. Recommendation to add Robyn Hafer to the group. Next activity = compare current processes and identify common reporting tools/models. Develop a roadmap to get to standardized/centralized reporting practices 2 New Workgroup: An application development workgroup was added to explore development standards, testing best practices, and implementation practices among groups. Members: Beth (lead), Brooke, Robyn, Tom, and Linda. Bill reminded the committee that delegates to the workgroups were acceptable since it was difficult for the core committee members to serve in multiple workgroups. 3. Meeting schedule: Verified with the committee that the schedule Jerry proposed (4 th Thursday of each month from 3-4) was acceptable. 4. UA presentation: Robyn and Jeremy shared projects UA has been working on. They will share their PowerPoint presentation with other interested groups. Great presentation – lots of discussion. TO DO LIST SUMMARY # Task 1. Convene working groups Responsible Party Jerry, Phyllis, Beth 2. 3. Jerry, Phyllis, Beth All Review of any progress by workgroups Prioritize future agenda items (see below) Due Date Prior to May meeting 5/28/09 Ongoing Status FUTURE MEETINGS Date: May 28, 2009 Time: 3:00 – 4:00 Place: MLIB 338 FUTURE AGENDA ITEMS Review of top projects (BA, EAPP, Warehouse, USRV, ESYS) SQL server hosting/consolidation Priorities Vendor issues General items from intial ATC meeting: Business Continuity/Disaster Planning – where does this responsibility reside Sharing of initiatives PCI – do not rebuild the wheel Carrying the council’s message to units Education and Planning opportunities Security Clear project definition and how projects meet the needs of the university – create a culture of project description and documentation Cross training and back up Common framework for discussion Project visibility – common tools for planning and documentation Definition of project (beginning & end); phases, examples Create common culture for talking with/among staff IRES project submittal process, approval process, documentation (one sheets) Introduction of projects to wider audience Technology service cost models Numerous ticketing systems – consolidate on one