University Technology Advisory Committee (UTAC)
http://www.csuchico.edu/ires/plans/utac
Meeting Minutes
Friday, September 19, 2014
10:30am, KNDL 207/209
ATTENDING COMMITTEE MEMBERS
x Joe Alexander
x Debra Barger
x Rebecca Cagle
x Wendy Diamond
x Todd Gibson
x Cris Guenter
x Anna Harris
Jean Irving
x Ben Juliano
David Keller
x Allen Lunde
ATTENDING GUESTS
x Brooke Banks
x Sarah Blakeslee
x Scott Claverie
x Mark Hendricks
x Scott Kodai
x
x
x
x
x
x
x
x
x
x
x
Jennifer Meadows
Mario Mena
Jim Mensching
Jeremy Olguin
Dan Reed
LeRita Ringel
Noriyuki Sato
Mike Schilling
Seema Sehrawat
Mike Spiess
Mike Wood
x
x
x
Mike Magrey
Andy Miller
Ray Quinto
Tom Rosenow
Christine Williams
x
DISCUSSION ITEMS
1.
Introductions and Committee Overview
Cris Guenter gave an overview of the UTAC committee, facilitated introduction of new members, projected the
UTAC website on the screen and highlighted links to the agendas, minutes, etc., and introduced the agenda.
2.
Announcements and Additions/Changes to Agenda
There were no additions to the Agenda.
3.
Approval of meeting minutes from May 9, 2014
The Minutes of May 9, 2014 were approved.
4.
6.
Nomination and Election of UTAC Chair (5 minutes) – Mike Schilling, Brooke Banks
Cris Guenter has served as the UTAC Chair for two years and would like to continue. There were no objections,
the committee approved, and Cris accepted the position for another two year term.
Security Audit Update (20 minutes) – Mike Schilling, Mark Hendricks
Mike Schilling shared that over the past year he and Mark Hendricks have been working on assessments to
determine what tasks need to be completed over the next three years. He added that, not to our surprise, four
months ago the Chancellor’s Office said they'd be doing another round of information security reviews of all
the 23 campus locations plus the Chancellor’s Office. Chico State ended up number two on the list and the
audits started eight weeks ago. On September 5th IRES received an out briefing with preliminary results. In
2008 the audit resulted in 28 findings and this time there were 20 findings along with 30 tasks. This
information was presented to CAD. Discussion followed about SCCM, campus vs personal computers, etc.
Around October or November messages will be sent out that by December users will not have access to the
network if they don't have secure access. Cris suggested that Anna Harris assist with this communication
through Public Affairs announcements.
Identity Finder/Bit Locker (10 minutes) – Mark Hendricks
7.
Mark Hendricks said there were key security audit gaps that we looked at last year. He said that we are in a
good position to respond to issues now and shared the 2014 projects including Microsoft Bit Locker and
Identity Finder. Bit Locker has full encryption, safeguards, centralized management & recovery while Identity
Finder is a tool that looks for personal information on your computer. CFA and CSUEU have both reviewed
and approve. IRES technical groups will test these in the next few months then push to the campus Spring
2015. The goal is to keep sensitive information in a protected environment when possible (Data Warehouse).
Tehama 116 (10 minutes) – Mike Magrey
5.
Mike Magrey shared that over the summer a new state of the art classroom was built on campus. The classroom
8.
is approximately 3000 square feet and supports 120 students. It includes twelve interactive touch displays and
PCs as well as moveable furniture. All displays are integrated so, for example, faculty can selectively choose
one display to show to the entire classroom. Mike also mentioned that the Provost’s Office’s has dedicated
reserve funding to upgrade 18 classrooms that he manages each year. These classrooms haven't been updated in
at least five or six years. Mike will be putting together a small group to help put together an RFP and asked that
anyone who would like to input please let him know. Mike will send out an offer to UTAC and others. Anna
Harris asked if there is a standard design for all classrooms. Mike Magrey answered that, no, all classrooms are
configured differently. Mike Schilling added that there are four or five standards that were previously
developed and Mike can talk about these at the next meeting.
VPN, Wireless Changes and CNI (15 minutes) – Scott Claverie
9.
Scott Claverie mentioned that Mike covered the VPN agenda item already. He then mentioned that over the
summer campus brought patches up to date and changed from Cisco to Juniper. Eduroam was also successfully
launched. Campus reached a new high for wireless service when 9,000 customers logged into wireless
simultaneously. Furthermore 20,000 unique devices accessed wireless in one day. There have been changes
made in authentication due to a problem with devices running slowly. The campus built out 10g as opposed to
1g and was tested when the iPhone 8 was released. There were no problems. Exchange was migrated from
Outlook 2007 to 2013 over one weekend and phase 2 will be migrating it to the cloud. More follow up items
include: last year we were in the process of an infrastructure update for CNI and it didn't go well. This was
postponed until the Fall as ATT didn't have the resources. Mike Schilling and Scott Claverie went to the
Chancellor’s Office to meet with ATT and mitigate. Scott then shared that it’s a good idea to check the
schedule and announcements at www.csuchico.edu/cni for building disruptions, etc. In addition, Scott will be
communicating with all the AA/S’s as well as the deans. He added that the work will all be done on weekends.
Cris Guenter asked about the impact to students and faculty, like herself, that teach on Saturdays. Scott
answered that there will be a 20 minute disruption at the most.
Computer Refresh and SCCM (10 minutes) – Scott Kodai
10.
Scott Kodai said that over 700 devices were purchased and deployed over the summer. About 225 or so were
deployed by ITSS with the rest by area technicians in other college departments. ITSS is also using the SCCM
tool to ensure compliance. This tool will allow users to install applications automatically for deploying new
machines or re-deploying existing machines. It will feature an application catalog which will allow anyone to
install certain software on their computer themselves. Scott also mentioned that buying all these machines at
once impacted the campus so they’re now buying about 50 a month and identifying machines that need to be
replaced throughout the year. Mike Schilling said that Scott Kodai and Brooke Banks will send out the
proposed PC and Mac plan and will have UTAC review and implement the policy to move to a standard Dell or
Mac for campus. This will include both state and foundation purchases. Mike Schilling added that the
Provost’s Office committed $400,000 dollars a year split across colleges for the refresh program. He said that
once this is implemented the campus won't be reimbursing for individual purchases. Scott Kodai then answered
several more questions regarding the refresh program.
Data Assessment Project (5 minutes) – Andy Miller
11.
12.
Andy Miller shared that two assessments are running parallel to each other right now: the Data Services
Assessment and the Identity & Access Management Assessment. The Data Services Assessment is looking at
data and reporting on campus to include a review of tools and data governance processes. The Identity &
Access Management Assessment is looking at the tools and processes that are used to create accounts and grant
access into systems when students and staff/faculty are onboarded and offboarded. Andy said that the data
owner’s group implemented a survey to identify types of data, tools, etc. they're using and the challenges that
arise from them. This data will feed into documentation of specific needs where a set of tools and professional
services will be evaluated to use on campus. These will be identified by late Fall/early Winter. The same thing
is being done with identity management, although in that case a security firm is assisting by conducting
interviews between HR, Admissions, and the Registrar's Office to identify campus workflow processes. This is
the first time that funds have been allocated for each of these projects in many years.
Follow Up on Summer Emails
Mike Schilling said that this agenda item has already been shared.
Other
Seema Sehrawat shared that 75 new students have arrived on campus from India and they need jobs as these
students pay 2-3 times more tuition than other students. She said that they are computer engineering majors. It
was suggested that Seema contact Beth Kissinger and Scott Kodai for possible student positions. It was also
mentioned that there’s a new phone app called Pocket Points where the app “knows” that a student is in class
but if they aren’t on their phone they get points. Lastly, Seema shared that, in future UTAC meetings, she
would like to see less updates and more group collaboration. Brooke Banks will as for UTAC committee
feedback for the computer refresh program, etc. and said that if the committee has topic ideas she will add them.
Cris Guenter suggested that we set aside 15 minutes each meeting for the committee to brainstorm. Cris also
stated that the next UTAC Meeting is October 10th at 10am. The meeting was adjourned at 12:00.
TO DO LIST SUMMARY
#
Task
1.
Possible assistance with communication
through Public Affairs announcements that by
December users will not have access to the
network if they don't have secure access
2.
Contact UTAC members to form a small group
to help create an RFP for classroom updates
Discuss the four or five standards that were
previously developed for classroom
configuration at the next UTAC meeting.
Communicate with all AA/S’s and college
deans regarding the CNI schedule and
announcements at www.csuchico.edu/cni for
building disruptions, etc.
Send out proposed PC and Mac plan and have
UTAC review and implement the policy to
move to a standard Dell or Mac for campus
including both state and foundation purchases
Contact Beth Kissinger and Scott Kodai
regarding available student positions
Allocate 15 minutes on the agenda next
meeting and each meeting thereafter for
committee brainstorming
FUTURE MEETINGS
Date: October 10, 2014
Responsible Party
Anna Harris
Due Date
December
2014
Mike Magrey
Mike Magrey
Status
Pending
Pending
October 10,
2014
Pending
Scott Claverie
Pending
Scott Kodai/
Brooke Banks
Pending
Seema Sehrawat
Pending
Cris Guenter/
Christine Williams
Time: 10-11:30am
October 10,
2014
Pending
Place: Plumas Hall, Room 303