University Technology Advisory Committee (UTAC)
http://www.csuchico.edu/ires/plans/utac
Meeting Minutes
Friday, March 15, 2013
10:00am, KNDL 209
ATTENDING COMMITTEE MEMBERS
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Joe Alexander
Debra Barger
Rebecca Cagle
Wendy Diamond
Scott Dickerson
Eric Dietz
Lorraine Gardiner
Cris Guenter
Ben Juliano
Beth Kissinger
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Allen Lunde
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Paul Melcon
Jeremy Olguin
Dan Reed
LeRita Ringel
Tom Rosenow
Mike Schilling
Seema Sehrawat
Mike Spiess
Melody Stapleton
Ann Steckel
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Joe Wills
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Andy Miller
Andrea Mox
Ray Quinto
Christine Williams
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ATTENDING GUESTS
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Brooke Banks
Pat Berry
Scott Claverie
Ed Hudson
Mike Magrey
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DISCUSSION ITEMS
1.
Announcements and Additions/Changes to Agenda
There were no additions/changes to the Agenda.
2.
Approval of Minutes from February 15, 2013
The Minutes of February 15, 2013 were approved unanimously.
3.
IRES Newsletter and Projct Lists (Brooke Banks) – 10 minutes
Brooke sent out a link to the IRES Newsletter on February 28th. The newsletter includes updates on projects
and Brooke is open to newsletter ideas or articles for submission. The newsletter is published every couple of
months and the next one will be out before the end of the semester. Joe Wills mentioned, as a reminder, that
the information in the newsletter should be as user friendly as possible. In other words, common language
should be used and acronyms explained. Andy Miller added that a lot of IT projects are managed by Enrollment
Management and are therefore on Tom Rosenow's project list, not the Information Resources project list. He
also explained that the facilities projects list include projects Information Resources is working on with Facilities
Management – not all Facilities Management projects.
Student Communications (Mike Schilling) – 20 minutes
Mike shared that at the Summit Meeting Tuesday evening there were groups of faculty/staff/students that
were randomly seated at tables. Cris Guenter and Mike's tables consisted of students who, when asked, didn't
know anything about the new later library hours or that that CSUC mobile app had emergency contact
information. The students acknowledged that are not reading campus e-mails. Joe Wills added that data
shows that 5,000 to 6,000 students do open CSU, Chico’s campus announcements but feedback is needed on
ways to improve. He also added that the students that were at the Summit Meeting are usually our busiest
students so they may not be a good representation of the average CSU, Chico student. Discussion ensued as to
the best way to communicate with students such as a communication page on the Portal, a reminder that email
is the official communication for CSUC, instructor required student e-mail checks, unscheduled quizzes in
classes on campus announcements, an informational LED sign, and what to do for visually impaired students.
Cris Guenter stated that we'll revisit the issue at a later date.
4.
5.
6.
Storage System (NetApp) Update (Scott Claverie) – 10 minutes
Scott Claverie reported that NetApp is CSU, Chico’s solution for physical and virtual storage and if there's
latency the servers start to malfunction. He said that over the past year Computing and Communications
Services (CCSV) has struggled with service outages - some more severe than others. Recently Scott has been
working with the manufacturer, NetApp, to find the cause of these outages and it has been determined that
the equipment is faulty. After negotiations NetApp agreed to replace it with something more powerful.
Unfortunately there will be an 8 hour down time in the virtual and physical environment (Portal, Blackboard,
etc.). Right now CCSV has the work scheduled for Saturday, April 13th; however, Ray Quinto is reaching out to
various campus departments to see if that down time will affect them. Cris Guenter asked if this down time
would affect the internet as student teachers are going to be here on the 13th. Scott added that he can shift
the date or time but Brooke Banks mentioned that we can't wait until after finals week as we would be at risk
of systems dying and we need to do something as soon as possible. Cris added that there are Friday night and
Saturday day classes for teachers. Mike Spiess asked if it affected all the VM and Scott answered that yes, it
affected all the VMs in Butte Hall.
Exchange Faculty/Staff Email Upgrade (Scott) – 5 minutes
7.
Scott Claverie and his team met with a consultant to review their thoughts about the Exchange system and
migration from Exchange 2007 to whatever the next Exchange platform is. He is meeting today with the
Exchange group to discuss the consultants input and determine next steps.
ECAR Student Survey (Brooke) – 10 minutes
Brooke Banks stated that Deborah Furgason will be facilitating the ECAR (Educause Center for Applied
Research) Student Survey for Information Resources in the next few weeks. This survey will be sent to all
undergraduate students. The survey will gather some demographic data (sex, age, class standing, full/part time
status, ethnic background, live on-campus/off-campus). While it doesn’t ask them their college, it does ask
their current or intended major. For additional information regarding the survey:
http://www.educause.edu/library/resources/ecar-study-undergraduate-students-and-information-technology-2012
8.
Other
There were no other topics of discussion and the meeting was adjourned at 10:50am.
TO DO LIST SUMMARY
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Task
1.
Student Communications
FUTURE MEETINGS
Date: April 19, 2013
Responsible Party
Committee
Time: 10-11:30am
Due Date
4/19/13
Status
Ongoing discussion
Place: Kendall 207/209