Campus Charge Authorization System (CAF) Table of Contents Introduction Obtaining & Controlling Charge Authorization Forms(CAF) Completing a Charge Authorization Form CAF Reports State Department Reports Auxiliary Reports Service Center Reports Correction Procedures State Departments Auxiliary Contacts for CAF Support Service Centers: Academic Technologies (ATEC) Copy_Center Graphics Photography Presentation_Graphics Shop_Maintenance Web_Services Central Operations Support (COPS) Communication Account Services (CASV) Enterprise Systems (ESYS) Environmental Health and Safety (EHS) Facilities Management and Services (FMS) Facilities_Orders Lost_Key/Access Card Vehicle_Agreements Work_Orders Humanities & Fine Arts (HFA) Library_Copy_Center Network Operations (NOPS) Printing Services (PRNT) Copy Center Office Copier Program Offset Printing Risk Financing Student Computing (STCP) Telecommunication Services (TSRV) University Police (UP) Alarm Systems Labor Cost LiveScan University Public Events (UPE) User Services (USRV) Vehicle Reservations Wildcat Card Office (ID) Cost Recovery Accounts Return to Top INTRODUCTION The CSU, Chico Campus has Service Centers with a primary function of providing services to other campus departments. These centers cover some or all of their operating expenses by charging departments for services on a per-use basis. The Charge Authorization Form (CAF) is used for the accounting and reporting of these transactions. A Charge Authorization Form (CAF) is submitted by a department to a Service Center to request their services. State University, Associated Student or Foundation accounting information is required when the CAF is submitted to the Service Center. CAF transactions are reported through INSIGHT Repository reports. The CAF Department Report summarizes charges to department accounts. The Service Center CAF Report summarizes income to each Service Center. The following is a summary of the procedures for the Charge Authorization System: 1. A Charge Authorization Form (CAF) is requested from the department/office responsible for the account to be billed for the service. Using the instructions in this manual, the CAF is filled out for the service required, and sent to the Service Center. 2. Upon completion of the requested service, the Service Center records the charges on the CAF and forwards it to Accounting Operations (AO) for processing. 3. The AO Office will post the charges to a PeopleSoft chartfield or to an A/R Auxiliary billing account. 4. The CAF transactions will be posted monthly in the INSIGHT Repository Reports for reconciliation and data entry verification. Return to Top OBTAINING AND CONTROLLING CHARGE AUTHORIZATION FORMS The half page CAFs are obtained by calling Accounting Operations, x5103. These forms have either a white or green cover page to differentiate between state and auxiliary funds. The CAF with the white cover page is used to charge PeopleSoft chartfield strings. The components of a Chartfield string are: Fund/Account/DeptId/Program/Project/Class. The CAF with the green cover page is used for Auxiliary Organizations (Associated Students and Foundation). The components of Auxiliary accounts are the Project and Object numbers. The Associated Student Project numbers are 4 digits and the Foundation Project numbers are 5 digits. The full page CAF’s are obtained by calling Printing Services, x5992. They issue two, full page, 3 part, CAFs for requesting various Printing and Office Copier Services. One form is used for all Printing Services (CAF Unit 21 and 22) and one form is used for all Office Copier Services (Unit 31). Both forms can be used with a University PeopleSoft Chartfield string or an Auxiliary (Associated Students and Foundation) account. Control of CAF forms is the responsibility of each office/department. Each CAF has a unique identifying number printed at the top right corner of the form. It is the responsibility of the office/department originally assigned to a CAF number to supply funding information for any charges incurred in the use of that specific CAF. For this reason, it is important to maintain control of all CAFs. Some suggested methods for controlling the use of CAF forms include: 1. Having a designated individual in each office/department complete all CAFs. 2. Assigning each CAF to the requester on an as needed basis. 3. Checking out a batch of forms to frequent users within an office/department. Return to Top COMPLETING THE CHARGE AUTHORIZATION FORM Although there are differences in color and format of the CAF forms, some information requirements are common to all forms. The following are “Guidelines for Filling in the Common Elements on the CAF”: PEOPLESOFT CHARTFIELD STRING – Fill in the Chartfield String to be billed for the service requested. Service Centers will not accept forms without the Chartfield information. Verify the Chartfield is correct before submitting a request. AUXILIARY TYPE, PROJECT AND OBJECT NUMBER- Check the box provided to select the appropriate Auxiliary type (AS or FDN). Fill in the Project and Object number to be billed for the work requested. Service Centers will not accept forms without the Project and Object numbers. A CAF submitted with an invalid Project number will be returned to the Auxiliary organization. The Auxiliary organization is responsible for contacting the requesting department to determine the appropriate Project number. DESCRIPTION/IDENTIFIER - Provide a short description that will identify the particular service requested. This description will appear on the INSIGHT CAF Department Report. REQUEST DATE – Fill in the date the CAF form is submitted to the Service Center. NEEDED BY - (optional) – Fill in the date by which the job needs to be completed. REQUESTED BY – Fill in the name of the person initiating the request. This is the person who will be contacted by the Service Center if there are any questions about the order. This name will appear on the INSIGHT CAF Department Report. PHONE - Use the campus extension for the person initiating the request. ZIP – Use the campus zip for the person initiating the request. APPROVED MAXIMUM (optional) - A maximum amount for the service can be entered if a CAF request is being charged to an account with a fixed budget. When this information is filled in by the requestor, they may reject the completed job if the cost exceeds the maximum indicated. However, if the Service Center feels that the charge will surpass the authorized amount, they may refuse to perform the service. Users are urged not to complete the approved maximum information unless it is absolutely necessary. AUTHORIZING SIGNATURE (to pay charges) – The CAF must be signed by the person responsible or designee, for the department being billed. The CAF will not be accepted without this signature. SERVICE CENTER USE ONLY - This area is filled in by the Service Center. WORK TO BE PERFORMED - Provide a detailed description of the service being requested. List all specifications and instructions necessary for the Service Center to complete the request. Printing Services CAF - Specific instructions for completing this form are available on the Printing Services website, in the Miscellaneous section. The page can be accessed using the following link: (CAF) The CAF for all remaining Service Centers is completed by using the “Guidelines for Filling in the Common Elements on the CAF”. Refer to the following sample CAF for specific instructions: A Chartfield String (white form) or Auxiliary account (green form) is required Must have Authorized Signature. Detailed description of the requested service. Service Center Use Only. CAF REPORTS STATE DEPARTMENT REPORTS The CAF Department Report, containing all the department CAF transactions, is available in the INSIGHT Repository. This report is updated once a month (usually between the 5th and the 10th) after the CAF cycle is complete. The CAF chargeback year for State accounts is June 1 to May 31. The CAF transactions occurring in June will appear on the INSIGHT report of the next fiscal year. All charges during a reporting period will be listed by the DeptID. Using the CAF number, match the hard copies of the CAF to the entries on the CAF Department Report to ensure the charges listed are valid and all transactions have been included. Note: Vehicle Reservation charges will not show up on this report. Please use the Insight Transaction Report for charges and the EasyTrip Request for details. Return to Top AUXILIARY REPORTS The chargeback year for Auxiliary account users is July 1 through June 30. A printed copy of the INSIGHT CAF Report, with the monthly invoices, is sent from the Accounting Operations Office to the Auxiliary Offices. The CAF report contains all transactions billed to the Auxiliary Projects. The Auxiliary Offices forward a copy of the monthly CAF Report to the Project Directors to review for accuracy. All charges during a reporting period will be listed for the Auxiliary by project and object numbers. Using the CAF number, match the hard copies of the CAF to the entries on the CAF Report to ensure the charges listed are valid and all transactions have been included. The Associated Students Business Office will process the payments to CSUC-Cashiers Office and post the CAF charges to the Auxiliary Project. The Project Directors should access the IFAS.NET University and Research Foundation reports to verify the accuracy of the CAF charges posted to the Project. Return to Top SERVICE CENTER REPORTS CAF transaction details for Service Centers are reported through the INSIGHT Service Center CAF Reports by CAF unit. Each month the Service Center income can be reconciled with the accounting entries in the Transaction Reports. The Income Accounts are determined by a combination of CAF Funding Source & the Service Center Income Fund: Source Account Payment & Income Same CSU Fund Payment & Income Different CSU Funds Project Fund Payment & Income Diff CSU Funds 3.0 Associated Students 4.0 Research Foundation 5.0 University Foundation 570R00 580094 580096 580R22 580R23 580R24 Return to Top CORRECTION PROCEDURES For questions concerning the amount charged, contact the Service Center providing the service. To resolve issues with PeopleSoft Chartfields, contact Accounting Operations, ext. 5103. To resolve issues involving Auxiliary accounts, contact the AS Business Office, ext. 6815 or Foundation Administration, ext. 6811. To request a correction after a CAF charge has been posted to the month end report, use one of the following procedures: STATE DEPARTMENT CORRECTIONS 1. Fill out a new CAF using the Chartfield String as shown on the original CAF. In the description field reference the original CAF number that is being corrected. In the bottom right corner of the form fill in the amount to be transferred and mark the credit box with an X. 2. Fill out a second new CAF using the correct Chartfield String. All other information should be the same as on the CAF in step 1. Show the cost but leave the credit box unchecked. 3. Keep the Originator's copy of each new form and send the CAFs to the appropriate Service Center with a note that this is a correction. 4. For costing errors, the Service Center will complete a CAF to issue a credit to the Chartfield String used on the original form. 5. For data entry processing errors, The AO Office will complete CAF corrections. AUXILIARY CORRECTIONS 1. The Associated Students, Foundation Administration Office, and Sponsored Programs Office are responsible for all project/object number corrections and transfers. Service Centers will not record transfers between Auxiliary accounts after the service has been billed. 2. The Service Center will complete a CAF to issue a credit to the Auxiliary account for services that have been over charged. 3. AO Office will correct data in the CAF system for Project/Object data entry errors before uploading the CAF data to the monthly INSIGHT CAF Reports. 4. The Project Director is responsible for reporting CAF errors to the Auxiliary Offices. Return to Top CONTACTS FOR CAF SUPPORT The following list identifies potential problems and a contact for assistance. For any problem not covered on this list, contact the AO Office, ext. 5103, for assistance. Problem or Question Office Responsible for Correction Unknown transaction appears on the INSIGHT CAF Report AO Office Transaction on INSIGHT CAF Report appears in AO Office correct account number but wrong service heading Any question regarding transactions appearing on the INSIGHT CAF Report AO Office Explanation or correction for the cost of service Service Center Transaction has not appeared on INSIGHT CAF report although service was completed Service Center Charges exceed the approved maximum Service Center Services were not completed for a submitted CAF Service Center Questions concerning Associated Students accounts AS Business Office Questions concerning Foundation accounts Foundation Administration Office or Sponsored Programs Office Return to Top CAF SERVICE CENTERS Each CAF Service Center performs a unique function. The following section provides a brief description of the services provided and the Service Center number. Academic Technologies (ATEC) (ext. 6112) ATEC offers a full range of educational and informational media and production services which include: ATEC Copy Center – Service Center #03: Specialty duplication center Ultra sharp b/w digital copying Full-color copy and transparency Binding, lamination of many sizes, and resume paper Ink-based copy system, an alternative to offset printing ATEC Graphics – Service Center #01: Design of print and web graphics Logos, newsletters, post cards, posters, brochures, stationery systems, exhibits, and web sites ATEC Photography – Service Center #04: High-quality digital imaging Production of images for the University Catalog, brochures, posters, portraits, and publications, and in creating visual images for web-based projects Houses and manages an in-house archive of campus photos Provides both studio and on-location services ATEC Presentation Graphics – Service Center #02: Advanced technology for the creation of print and multimedia materials Multimedia hardware and software i.e. CD-ROM and DVD burning MIDI sound editing equipment Film and flatbed scanning Color slide production from digital files Large volume letter and tabloid color prints Large scale color printing onto paper, plastic, vinyl, and canvas Digital vinyl cutting is also available for indoor and outdoor signage needs ATEC Shop Maintenance – Service Center #06: Replace classroom projector bulbs ATEC Web Services – Service Center #12 Assist faculty, staff, departments, and programs in updating and creating University websites “Do-it yourself” resources provide support and tutorials on how to implement the new University template, standards, and policies for campus websites offers website maintenance, website design, and web application development. Central Operations Support (COPS) – Service Center #82 (ext. 6798) Operates, monitors, and controls the campus multi-system information processing/transmission equipment, and the campus' telecommunications equipment. Support systems and equipment for the campus telecommunications system and supported devices, e-mail, file, and print servers, and associated peripheral equipment. Communications Account Services (CASV) – Service Center #76 (ext. 6868) Creates and manages telecom billing accounts and administers the admin telecom billing Web site. This online tool provides campus departments the ability to review their monthly voice and network charges. CASV also manages the phone lines in the university-owned residence halls, providing local and long distance voice services. Enterprise Systems (ESYS) - Service Center #69 (ext. 3620) Design and maintain the computing environment for campus wide systems. The computing environment includes servers that support campus resources such as the centralized directory service, faculty e-mail, My Web and faculty web services, the Wildcat Portal, Bay file services, Oak print services, campus voice mail, the campus Common Management System and Web CT. ESYS has standardized on Red Hat Linux and Microsoft Windows for the server environment. In addition to support for the enterprise computing environment, ESYS can also provide co-host services for non-Enterprise systems. Non-Enterprise systems include file and application servers maintained by departments, student organizations and campus affiliated foundations. The co-host services are offered in conjunction with the colocation services provided by Central Operations. Environmental Health & Safety (EH&S) – Service Center #61 (ext. 5126) Inspections for for AS Food and Vending operations. Electronic equipment recycling revenue. Facilities Management and Services (FMS) (ext. 6222) FMS is responsible for the maintenance, operation and protection of the University's facilities and environs. Any modifications, alterations or additions to the physical structure of any University facility or to its environs must be performed by FMS, under its supervision or with its approval. A copy of the FMS Service Guide can be viewed at http://www.csuchico.edu/fms/Services/fmsguide.html FMS Facilities Orders – Service Center #50: Non-maintenance service may be obtained by submitting a Project Request Form. FMS Lost Keys/Access Card – Service Center #55 replaces lost keys/access cards. http://www.csuchico.edu/fms/KeysCardAccess/CardAccessControlPolicy.htm#LostFS FMS Vehicle Agreements – Service Center #54: state vehicle fuel and maintenance. FMS Work Orders – Service Center #51: Maintenance and moving services may be obtained by submitting a Service Request Form via TMA iServiceDesk - California State University-Chico. FMS does not provide maintenance services to the Residence Halls, Housing, or Farm buildings. Humanities & Fine Arts (HFA) – Service Center #80 (ext. 5351) Provide equipment and technical support for use of property owned by HFA. Library Copy Service - Service Center #72 (ext. 6479, ext. 6342) Interlibrary Loan services and Special Collections services including darkroom services (such as reprints), digital scanning and printing, map scanning, and photography from fragile materials. Network Operation (NOPS) - Service Center #77 (ext. 4616) Coordinates network operations, maintenance, design, and development for the campus including the various methods of connecting to the campus network backbone (dial-in modem services, wireless, etc.). Printing Services (PRNT) (ext. 5992) Copy Center – Service Center #22: Copies (black & white and color) and bindery. Office Copier Program – Service Center #31: This program places digital multifunctional copier/printer/fax equipment in department offices throughout the campus for convenient self service. Please view the Office Copier web page for program details. http://www.csuchico.edu/prnt/OfficeCopiers.shtml Offset Printing – Service Center #21: Offset printing, typesetting, finishing and bindery, and automated mail services (Bulk Mail). Risk Financing – Service Center #37 (ext. 6588) Purchases insurance coverage for: Equipment, such as musical instruments, computers, cameras, etc; Special Events on campus, such as Art exhibits; Student Travel Accident Insurance; Foreign Travel Liability Program (FTLIP). Student Computing (STCP) – Service Center #70 (ext. 4357) Provide technical support for student desktop computers, including online technical support and computer labs. Telecommunication Services (TSRV) - Service Center #75 (ext. 4616) Provide design and implementation for adding, moving, and changing voice and data communications on campus. TSRV services include telephone and networking as well as maintaining the entire cabling infrastructure on campus. University Police (UP) (ext. 5555) Alarm Systems – Service Center #65: provides alarm system monitoring services for an annual fee. Labor Cost – Service Center #63: provides security and traffic control during Special events, Athletics games, etc. Live Scan – Service Center #62: DOJ and FBI LiveScan (electronic fingerprinting) for background checks. University Public Events (UPE) – Service Center #79 (ext. 5917) Helps co-ordinate all events open to the public on the CSU, Chico campus. Provide House manager and stage technical services for Special Events. User Services (USRV) - Service Center #74 (ext. 6000) Provide desktop computing application support, desktop computer and printer repairs, computer and email accounts, desktop security, anti-virus services, desktop computer hardware and software purchasing, and telephone and voicemail support. Vehicle Reservations (ext. 6117) Vehicle Reservations no longer utilizes CAF forms. These transactions are processed via the online system, EasyTrip Request. Wildcat Card Office (ID) – Service Center #35 (ext. 6119) Issue ID Cards for students, faculty, and staff Issue badges for campus use Issue Door Access Cards for campus use Photo downloading for students, faculty, and staff . Return to Top Cost Recovery Accounts Payments made to Service Centers within the same CSU Fund (generally: G1006, T5100, T6704, T8506, etc.) are charged to specific Cost Recovery accounts. The table below has a list of Service Centers with the Service Center number and the charge account to be used. CAF Service Center 01 02 03 04 06 12 35 37 41 43 50 51 54 55 61 65 69 70 72 74 75 76 77 79 80 82 Description ATEC Graphics ATEC Presentation Graphics ATEC Copy Center ATEC Photography ATEC Shop Maintenance ATEC Web Services Wildcat Card Risk Financing Motor Pool Owned Cars Motor Pool Bus FMS Facilities Orders FMS Work Orders FMS Vehicle Agreements FMS Lost Keys Envir Mngt Health & Safety Univ Police - Alarms Systems Enterprise Systems Student Computing Library Copy Services User Services Telecommunication Services Communications Account Services Network Operations University Public Events Humanities & Fine Arts Central Operations Support Account 670C30 670C30 670C30 670C30 670C30 670C30 670C15 670C06 670C10 670C10 670C01 670C01 670C01 670C01 670C00 670C40 670C00 670C00 670C00 670C45 670C35 670C22 670C21 670C00 670C00 670C00 This document was last modified 8/10/2009