Enterprise Facilities Committee Barge Hall, Board of Trustees Room 412 2 p.m., May 18, 2015 Agenda A. Approval of the minutes of March 15, 2015 (attached) B. Sub-committee and/or task force reports a) CWU/Downtown Connection Task Force b) Enterprise Communication sub-committee c) Campus Master Plan Task Force C. Policy/Procedure(drafts attached) a) Enterprise Communication Policy (CWUP 2-10-035) Enterprise Communication Procedure (CWUR X-XX-XXX) Digital Sign Plan D. Projects a) Call for Capital Projects 2017/19 b) FMD project management timelines Next Meeting: June 15, 2015, 2:00 pm, Barge Hall 412 Notes: EFC Agenda | Enterprise Facilities Committee (EFC) – March 16, 2015 Approved version will be published on Resources and Reports (http://www.cwu.edu/resources-reports) Barge Hall Board Room 412 – 2:00 pm Attendees: Sandy Colson, Stevan DeSoer, Dennis Francois, Michael Luvera, Melody Madlem, Ginger McIntosh, Michael Montgomery, Michael Moon, Frank Pangrazi, Karen Shaw, Patrick Stanton, John Swiney, and Bill Yarwood Absent: Lori Braunstein, Keith Champagne, Richard DeShields, Steve DuPont, Rob Lane, Derek Mayo, Michele Reilly, Doug Ryder, and Nathan White The meeting was called to order at 2 p.m. A. 1. Minutes A motion to approve the minutes of the meeting of February 9 was presented by Frank Pangrazi and seconded by Michael Moon. The motion was approved. B. Sub-committee and Task Force Reports 1. CWU/Downtown Connection Task Force Bill Yarwood reported that two focus groups have been held downtown and he is working with student government to schedule one for students. He will email the committee when it is scheduled. 2. Enterprise Communication Committee (ECC) Bill Yarwood reported that ECC meeting has developing a policy and procedure on enterprise communication which consists of wayfinding, interior and exterior signage, banners, memorial plaques and trees and digital signage. One of the items on today’s meeting agenda is a first draft of an enterprise communication policy. Bill noted that since the ECC is a sub-group of the EFC, its actions and recommendations will be reported at each meeting. There was a discussion concerning the reporting structure of the ECC and whether university policy allowed for subcommittees. Vice President DeSoer assured that there was sufficient flexibility in university processes to do so. 3. Campus Master Planning Task Force The goal of this task force is to create a fully-digital, interactive campus master plan that will engage a wide variety of participants instead of sitting on a shelf. He encouraged committee members to participate with the group and will let everyone know when the next meeting is scheduled. Sandy Colson noted that you may also indicate your interest by completing a form that is located on the FMD website (http://www.cwu.edu/facility/campus-master-planning-participation-request-form). C. Policies 1. CWU Policy 2-60(4), Enterprise Facilities Committee The draft policy revision presented for committee consideration incorporated comments and questions raised during the February meeting and clarified committee responsibilities for capital project priorities, EFC Agenda | locating new facilities on campus, master planning, use of undeveloped properties and communicating committee decisions to the campus community. The committee approved a motion to forward these changes to the University Policy Advisory Committee. 2. CWU Policy 2-10-035, Enterprise Communication As the campus updates its business processes, it was apparent that campus signage, wayfinding and digital communication must be approached at an enterprise level. The draft policy presented to the committee is an initial attempt to establish consistent signage practices in order to provide clear information to members of the campus community and visitors. Discussion centered on tying design standards to CWUP 2-10-030, Communication and Identify Plan and commercial advertising. The Enterprise Communications Committee is also working on a procedure to go with the policy. The goal is not to interfere with the departmental needs but to provide the tools and guidelines necessary to ensure that enterprise communication is consistent with university standards. The committee was encouraged to send comments/edits/changes to the proposed policy to Sandy Colson before the next meeting. D. Business Case Template and Timeline In response to questions that came up at the last meeting, FMD developed a new project timeline in an attempt to explain how department requests are submitted and reviewed before moving to the “project phase.” Bill Yarwood explained that capital project requests are handled differently. Capital project request categories are established by the Office of Financial Management. The categories are minor works (under $2M), intermediate ($2-$10M), and major projects (over $10M). Housing also has a process for identifying and proposing new residence halls. The updated business case template explains the deadline for submittal to the EFC, and requires the project sponsor to share the plan with University Advancement. It was suggested that we also add a section for return on investment and long term overhead costs. Another suggestion was to require requests for new signage, particularly digital signage, to include a business plan that specifies how it will help to support students. VP DeSoer noted that these forms and processes will continue to evolve over time – just as those associated with the Academic Technology Advisory Committee (ATAC) and Business Technology Advisory Committee (BTAC) have changed. The meeting adjourned at 3 p.m. The next meeting is scheduled for April 20, 2015. EFC Agenda | CWUP 2-10-035, Enterprise Communications (1) General purpose, intent, and definitions (A) Enterprise communication in the form of institutional signage, permanent and temporary, is an important component of Central Washington University. The purpose of this policy is to establish consistent signage practices in order to provide clear information to members of the campus community and visitors. (B) The intent of the provision contained in this policy is to provide standards and minimum requirements in order to evaluate and regulate signage constructed, installed and displayed on university property. (C) Enterprise communication means any identification, description, illustration, or device which is visible from any public place or is exposed to the public and which directs attention to a product, message, service, place, person, entity, institution, event, business use or cause. For the purpose of this policy, this includes banners temporary signage (yard signs, sandwich boards); permanent signs that are attached to buildings, structures or landscape features; or freestanding monuments, permanent plaques or marquees and digital signage (any permanent or semi-permanent electronic display device, interior or exterior, that delivers content in a public space). Event-related signage or posters must also follow the university’s posting policy available at www.cwu.edu/student-union/policies-and-procedures (2) Authority This policy applies to all university offices, auxiliaries, affiliates and related organizations. The Vice President for Operations has delegated oversight of this responsibility to the Enterprise Communication Committee (ECC), a sub-committee of the Enterprise Facilities Committee. ECC membership includes representatives of Public Affairs, Purchasing, Publicity Center, Information Services, Police and Parking Services, and Facilities Management. Enterprise communications is also governed by CWU Policy 2-10030, Communication and Identity Plan, which established brand identity standards regardless of media platform. (3) Requirements Any enterprise communication erected on Central Washington University property or installed, affixed or otherwise attached to any building, structure or landscape feature must meet the design standards of the university as set by the ECC. This signage must be approved by the ECC and the President (or designee) and be installed by or under the supervision of Facilities Management. Parking and traffic signs shall conform to standards required by law and shall be installed by or under the supervision of Facilities Management. (4) Commercial Advertising (A) All permanent signage pertaining to commercial solicitation or sales by an external vendor must be approved by the ECC. (B) All temporary signage pertaining to commercial solicitation or sales by an external vendor must be approved by the Public Affairs office. (C) External advertising requires a university contract approved through the standard university process to ensure that proposed advertising does not conflict with existing contractual obligations or university standards. Ultimate responsibility for content posted to digital signs lies at the department head level, not necessarily with the employee who posts content and manages the signs. EFC Agenda | (5) Procedure See CWUR X-XX-XXX, Enterprise Communication [Responsibility: Facilities Management Department; Authority: Vice President for Operations; Reviewed/Endorsed by: UPAC xx/xx/xxxx; Updated: review/Effective Date: xx-xx-xxxx; Approved by: James L. Gaudino, President] EFC Agenda | CWUR X-XX-XXX, Enterprise Communication (1) Purpose: This procedure applies to the procurement and installation of interior and exterior signs and other forms of enterprise communication. (2) Process: Public Affairs and its designee(s) are responsible for the design and/or approval of all enterprise communication content to ensure that it meets the campus identity objectives. The name Central Washington University, the initials CWU, the university seal, logo variations including the wildcat mascot are registered service marks with the office of the Secretary of State, state of Washington. Usage of these service marks is protected by state law. They cannot be used for profit without permission of the university. FMD is responsible for the installation. (A) Exterior signage. The Facilities Management department manages campus exterior signs. A standard design concept (family of signs) has been established for all permanent directional and wayfinding signs. To initiate a new exterior sign, complete the project request form found on FMD’s web page. Campus departments are prohibited from contracting with an outside vendor to design, fabricate or install exterior signage unless specifically approved by FMD. (B) Interior signage. CWU has adopted a new signage standard for all new and replacement building interior directional and office signage. A standard interior sign will include the Wildcat logo and a raised room number with Braille. To initiate a new or replacement interior signage, complete the project request form found on FMD’s web page. Inserts with the name of the person/department may be ordered from Wildcat Printing. (C) Digital Signage: A digital sign is any permanent or semi-permanent electronic display device, interior or exterior, which delivers content in a public space. Digital content includes all visual or audio messaging conveyed by a digital sign. CWU has adopted hardware and content standards for all digital signs. To initiate a new digital sign, complete the digital sign plan found at [insert link]. The Enterprise Communication sub-committee is responsible for recommending digital sign plans to the Enterprise Facilities Committee. (D) Banners: FMD manages the placement of informational and promotional banners on campus. Public Affairs and its designee(s) are responsible for the design and/or approval of banner messages. To initiate a banner installation, complete the project request form found on FMD’s website. The artwork (in exact color), proposed location and installation and removal dates must also be included with the request. Facilities Management (or its designee) is the only authorized unit for installation and removal of banners. A budget number will be required for charges for this service. EFC Agenda | [Responsibility: Facilities Management Department; Authority: Vice President for Operations; Reviewed/Endorsed by: UPAC xx/xx/xxxx; Updated: review/Effective Date: xx-xx-xxxx; Approved by: James L. Gaudino, President] EFC Agenda | All digital signs must operate under a digital sign plan. The first step to initiating a digital sign project is to complete a project request form, found on FMD’s website, and attaching this plan. The plan will be reviewed first by FMD and IS to verify interior and technical specifications, then by Public Affairs to confirm content plan and training needs. Once the final draft is available, the plan will be reviewed by the Enterprise Communication sub-committee (ECC) and if there are no further questions, the plan will be forwarded to the Enterprise Facilities Committee for recommendation to the Vice President of Operations. 1. Digital sign purpose: This section should briefly describe the purpose for the digital sign, why it is needed and how it will be used. Include target audiences (students, visitors, etc.) and the information to be conveyed (news and events, way finding, brand experience, etc.). 2. Interior and technical specifications: This section should describe where you wish to install the digital sign and if any alternate locations have been considered. Include the type and number of screens proposed. 3. Budget: This section should include the total funds committed to the project, including hardware, installation, content design, content management system and required use of university infrastructure such as network bandwidth. 4. Content plan: This section should include any advertising for students groups or campus units. Most signage will have a wireframe that includes both “local” and university-wide content. University-wide content will inherently promote news and events from across campus. 5. External advertising plan and parameters if any: This section should include defined parameters and purpose of advertising in detail—for example, advertising for sponsors of conferences or events. 6. Device Security: This section should include how device will be secured. In facilities where signage is visible and expected to be active 24/7, appropriate IS employees will require 24/7 access to the display hardware for support purposes. 7. Identified publishers: This section should include who will receive training on how to publish and will maintain the digital sign plan. EFC Agenda | 8. Strategic Alignment: This section should include how this request ties to CWU’s Strategic Plan. Specific references should be cited. Identify how this plan benefits students. APPROVALS (required) Title Sponsoring Department Head/Chair Dean/Division Head EFC Agenda | Name Date