REVIEW OF THE FRATERNITY AND SORORITY ADVISING PROGRAM University of Louisville 2008-09 Note: The Council for the Advancement of Standards in Higher Education has outlined standards for Fraternity and Sorority Advising Programs. These standards are set up to measure the institutional support and resources to fraternities and sororities and not specifically the performance of individual chapters or Greek governing councils. 2 Program Review Fraternity and Sorority Advising Program Council for the Advancement of Standards in Higher Education University of Louisville November 3, 2008 Introduction The Vice President of Student Affairs established a schedule for a program review of each unit in Student Affairs. The review of the Fraternity and Sorority Advising/ Greek Life Program took place in December of 2007. The process utilized the standards outlined by the Council on the Advancement of Standards in Higher Education for Fraternity and Sorority Advising Programs. Previous CAS Program Reviews of Fraternity and Sorority Advising Programs were completed by the Asst. Director of Student Activities/ Greek Advisor and took place prior to 2006 when the CAS standards were revised in this program area. The intent of the review was to gain insight into the strengths and weaknesses of the services and programs and to plan for improvements. The Review Committee consisted of: - Eric Annala, Graduate Assistant, Dean of Student Office Megan Bottoms, Graduate Assistant, Student Activities Katy Buerger , Graduate Assistant, Greek Life Joni Burke, Asst. Director of Student Activities/Greek Advisor Ashley Jones, Graduate Assistant, Recognized Student Organizations Sarah Maurer, Graduate Student Intern, Greek Life Tim Moore, Director of Student Activities and the Student Activities Center Sharon Mudd, Program Coordinator, Sr. for Recognized Student Organizations Bradley Pearson, Graduate Assistant, Vice President for Student Affairs Brian Peeples, National Pan-Hellenic Council Advisor Each committee member chaired a section of the review standards. That person reviewed the evidence presented for that standard. The committee member then led the group discussion of that section. This report contains the committee’s consensus on the level of current performance for each standard within the program area, the strengths of the area, need for improvement within the area, and recommended future action to be taken in the program area. A binder is located in the Student Activities Office that contains samples and documentation used to provide evidence for the scores provided. While the committee recognizes that certain items in the 3 program area have been accomplished or addressed, scores only reflect areas where documentation was provided. Important Tenets While variances in institutional approach to advising exist, professionals do share these assumptions regarding the role of the advisor: 1) The advisor works as an external consultant to individual fraternity and sorority chapters. The advisor encourages autonomy and independence in student decision making and concurrently provides support that will foster chapter success. In this capacity, the advisor engages undergraduate and alumni leadership toward developing chapter activities that share a connection with the mission of the university. 2) The advisor serves as a leader in establishing a clear mission for the campus fraternity and sorority community consistent with the institution’s mission. This community mission incorporates values of the fraternities and sororities and respects students’ interests. 3) The advisor is actively involved in the development and enforcement of institutional policy relating to fraternities and sororities. The advisor must be adept at consensus building- advocating fraternity and sorority member perspectives while keeping the larger college or university mission at the forefront of discussion and decisions. 4) The advisor understands current issues that affect college student behavior and educational outcomes. Moreover, the advisor encourages and produces educational programming that draws the student closer to an understanding of behavior and educational outcomes. Such programs would include education on alcohol and drug awareness, multi-cultural sensitivity, leadership education, risk management, and new member education. 5) The advisor understands alumni and governance structures of the institution and differing fraternal systems and actively educates students about these structures. This understanding would include structural knowledge of the National Association of Latino Fraternal Organizations, Inc. (NALFO), North-American Interfraternity Conference (NIC), National Panhellenic Conference (NPC) and the National Pan-Hellenic Council, Inc. (NPHC). -The Role of Fraternity and Sorority Advising, CAS Self-Assessment Guide, 2006 Information about the Council for Advancement of Standards in Higher Education may be found at www.cas.edu. Additional references, readings, and resources can also be found at the Association of Fraternity Advisors; 9640 N. Augusta Drive, Suite 433, Carmel, IN, 46032, 317-876-1632; FAX 317876-3891; www.fraternityadvisors.org. 4 CAS Fraternity and Sorority Advising Program University of Louisville- 2007 Areas to be Evaluated Review Team Member 1. Mission Bradley Pearson 2. Program Katy Buerger 3. Leadership Megan Bottoms 4. Organization and Mgmt. Joni Burke 5. Human Resources Ashley Jones 6. Financial Resources Eric Annala 7. Facilities and Equipment Tim Moore Technology Brian Peeples 8. Legal Responsibilities Sharon Mudd 9. Equity and Access Brian Peeples 10. Campus and External Relations Ashley Jones 11. Diversity Bradley Pearson 12. Ethics Sarah Maurer 13. Assessment and Evaluation Katy Buerger 5 Rating of Standards Part 1: MISSION The Fraternity and Sorority Advising Program (FSAP) must incorporate student learning and student development in its mission. The FSAP must enhance overall educational experiences. The FSAP must develop, record, disseminate, implement, and regularly review its mission and goals. Mission statements must be consistent with the mission and goals of the institution and with the standards in this document. The FSAP must operate as an integral part of the institution’s overall mission. The FSAP must promote academic and personal growth and development of students who affiliate with fraternities and sororities and promote the fraternity and sorority community as an integral and productive part of the institution. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 1. MISSION (Criterion Measures) 1.1 A program mission and goals statement is in place and is reviewed periodically. ND 1 2 3 4 NR 1.2 Student learning, development, and educational experiences are incorporated in the mission statement. ND 1 2 3 4 NR 1.3 The mission is consistent with that of the host institution and the CAS standards. ND 1 2 3 4 NR 1.4 The program functions as an integral part of the host institution’s overall mission. ND 1 2 3 4 NR 1.5 The program promotes academic and personal growth and development of students. ND 1 2 3 4 NR 1.6 The program includes 1.6a promotion of intellectual, social, spiritual, moral, civic, and career development and wellness of students ND 1 2 3 4 NR 6 1.6b provision of education and experience in leadership, group dynamics, and organization development ND 1 2 3 4 NR 1.6c promotion of student involvement in co-curricular activities ND 1 2 3 4 NR 1.6d sponsorship and participation in community service and philanthropic projects ND 1 2 3 4 NR 1.6e appreciation for different lifestyles need evidence ND 1 2 3 4 NR 1.6f recognition of importance of diversified membership in fraternity and sorority communities. Need evidence ND 1 2 3 4 NR 1.7 The program promotes responsible membership in the organization and the institution. ND 1 2 3 4 NR Part 1: Mission Overview Questions A. What is the program mission? See U of L Greek Life Website B. How does the mission embrace student learning and development? Mission and Core Values directly address student learning and development C. In what ways does the program mission complement the mission of the institution? Directly influences/addresses university mission regarding educational experience. Greek mission statement addresses issue of Total Institutional Experience regarding personal development and development of personal relationships within and to others in the institution. Part 2: PROGRAM 7 The formal education of students consists of the curriculum and the co-curriculum, and must promote student learning and development that is purposeful and holistic. The Fraternity and Sorority Advising Program (FSAP) must identify relevant and desirable student learning and development outcomes and provide programs and services that encourage the achievement of those outcomes. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 2. PROGRAM (Criterion Measures) 2.1 The program promotes student learning and development that is purposeful and holistic. Sparse documentation ND 1 2 3 4 NR 2.2 The program has identified student learning and development outcomes that are relevant to its purpose Haven’t recognized every opportunity ND 1 2 3 4 NR ND 1 2 3 4 NR 2.3 The program provides students with opportunities designed to encourage achievement of the identified outcomes. 2.4 The program provides evidence of its impact on the achievement of student learning and development outcomes in the domains checked List student learning and/or developmental outcomes in spaces provided 2.4.1 Intellectual Growth ND 1 2 3 4 NR Grade checks, compile organization & council GPAs, publish letters to organizations, reward high GPAs, NPC award for scholarship 2.4.2 Effective Communication Chapters submit awards in writing, presentations in meetings No designated documented outcome ND 1 2 3 4 NR 8 2.4.3 Enhanced Self-Esteem Greek awards, verbal & written recognition of awards and accomplishments 2.4.4 Realistic Self-Appraisal ND 1 2 3 4 NR ND 1 2 3 4 NR Panhellenic officer transition, recruitment wrap-ups, task forces 2.4.5 Clarified Values ND 1 2 3 4 NR Why Go Greek sessions, no-frills recruitment 2.4.6 Career Choices 2.4.7 Leadership Development Number of student leaders in SGA, SOS, RA, Homecoming, Mr. & Ms. Cardinal, ND 1 2 3 4 NR ND 1 2 3 4 NR SEPC, SEIFC, officer transitions 2.4.8 Healthy Behavior GAMMA, NHPW, Body Appreciation Week 2.4.9 Meaningful Interpersonal Relationships 2.4.10 Independence Officers, chair positions, recruitment ND 1 2 3 4 NR 9 2.4.11 Collaboration Sister sororities, philanthropy days, Greek week, recruitment, NHPW, Fryberger 2.4.12 ND 1 2 3 4 NR Social Responsibility ND 1 2 3 4 NR Community Service, Greek Week, CANstruction 2.4.13 Satisfying and Productive Lifestyle No Score 2.4.14 Appreciate Diversity No Score 2.4.15 Spiritual Awareness No Score 2.4.16 Personal and Educational Goals Goal setting at officer transition, amount of leadership roles available, office accomplishments 2.5 Program offerings are intentional, coherent and based on theories of learning and human development 2.6 Program offerings are designed to meet the developmental needs of relevant student populations and communities Not intentional 2.7 The program includes: 2.7a educational programming complementary to the academic program 2.7b encouragement of faculty, staff, and administrator interaction with students ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 10 2.7c programming to enhance productive use of leisure time ND 1 2 3 4 NR ND 1 2 3 4 NR 2.7d opportunities for recognition of the program by the institution 2.7e a well-defined and formalized relationship with the institution ND 1 2 3 4 NR 2.7f programming to address historically problematic aspects of fraternity and sorority life ND 1 2 3 4 NR 2.7g effort by staff members to assist students to function productively and to fully understand their rights and responsibilities within the institution ND 1 2 3 4 NR 2.7h enforcement of applicable laws and institutional policies regarding housing safety, hazing, use and possession of alcohol and other drugs, sexual harassment, racism, intolerance, and other practices that diminish human dignity ND 1 2 3 4 NR 2.7i advise to members, officers, and alumni concerning their leadership roles and responsibilities ND 1 2 3 4 NR Part 2: Program Overview Questions A. What are the primary elements of the program? Leadership, scholarship, social, sister/brotherhood, philanthropy B. What evidence exists that confirms the program contributes to student learning and development? Awards won, grade statistics, program evaluation 11 C. What evidence is available to confirm program goals’ achievement? Greek life accomplishments and goals, yearly report Part 3: LEADERSHIP Effective and ethical leadership is essential to the success of all organizations. Institutions must appoint, position, and empower Fraternity and Sorority Advising Program (FSAP) leaders within the administrative structure to accomplish stated missions. FSAP leaders at various levels must be selected on the basis of formal education and training, relevant work experience, personal skills and competencies, relevant professional credentials, as well as potential for promoting learning and development in students, applying effective practices to educational processes, and enhancing institutional effectiveness. Institutions must determine expectations of accountability for leaders and fairly assess their performance. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scales PART 3. LEADERSHIP (Criterion Measures) 3.1 The host institution has selected, positioned, and empowered a program leader. ND 1 2 3 4 NR 3.2 Program leaders at all levels are qualified on the bases of education, experience, competence, and professional credentials. ND 1 2 3 4 NR 3.3 Program leaders apply effective practices that promote student learning and institutional effectiveness. ND 1 2 3 4 NR 3.4 Clearly defined leader accountability expectations are in place. ND 1 2 3 4 NR 3.5 Leader performance is fairly assessed on a regular basis. Need more evidence 3.6 The leader exercises authority over program resources and uses them effectively. Need more evidence ND 1 2 3 4 NR ND 1 2 3 4 NR 12 3.7 The program leader: 3.7a articulates an organizational vision and goals that include promotion of student learning and development based on the needs of the population served ND 1 2 3 4 NR 3.7b prescribes and practices appropriate ethical behavior ND 1 2 3 4 NR 3.7c recruits, selects, supervises, instructs, and coordinates staff members ND 1 2 3 4 NR 3.7d manages fiscal, physical, and human resources effectively ND 1 2 3 4 NR 3.7e applies effective practices to educational and administrative processes ND 1 2 3 4 NR 3.8 Communicates effectively and initiates collaborations with individuals and agencies to enhance program functions. 3.9 The leader deals effectively with individuals and environmental conditions that inhibit goal achievement. ND 1 2 3 4 NR ND 1 2 3 4 NR 3.10 The leader encourages campus environments that promote multiple opportunities for student learning and development. No Score ND 1 2 3 4 NR 3.11 The leader strives to improve the program in response to evolving student needs and institutional priorities. No score ND 1 2 3 4 NR Part 3: Leadership Overview Questions A. In what ways are program leaders qualified for their roles? Assistant Director and Graduate Assistant have educational credentials, experience and knowledge of working with Greek organizations. B. In what ways are program leaders positioned and empowered to accomplish the program mission? The program leader, 25 organizations, 3 Greek governing councils, honor societies and special programs to reach program goals. C. How are program leaders accountable for their performance? Annual goals and management audit are established in consultation with the supervisor. Progress and accomplishment of goals is evaluated in performance evaluations. 13 D. What leadership practices best describe program leaders? Resourceful, tactful, role model to the participants, encouraging, promotes campus and community involvement. Part 4: ORGANIZATION and MANAGEMENT Guided by an overarching intent to ensure student learning and development, the Fraternity and Sorority Advising Program (FSAP) must be structured purposefully and managed effectively to achieve stated goals. Evidence of appropriate structure must include current and accessible policies and procedures, written performance expectations for all employees, functional workflow graphics or organizational charts, and clearly stated service delivery expectations. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated PART 4. ORGANIZATION AND ADMINISTRATION (Criterion Measures) Rating Scale 4.1 The program is structured purposefully and managed effectively. 4.2 Written policies, procedures, performance expectations, workflow graphics, and clearly stated delivery expectations are in place. 4.3 Effective management practice exists that includes access to and use of relevant data, clear channels of authority, and viable communications, accountability, and evaluation systems. 4.4 Channels are in place for regular review of administrative policies and procedures. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 4.5 The program is organized to encourage positive relationships with students. ND 1 2 3 4 NR 14 Part 4: Organization and Management Overview Questions A. What are the institutional organizational structures that define, enable, or restrain the program? Staff, lack of support staff, space, budget for programming B. What protocols or processes are in place to insure effective management of the program? Job factors, annual evaluations, one-on-one with supervisor, goals/assessment, implementation audit Part 5: HUMAN RESOURCES The Fraternity and Sorority Advising Program (FSAP) must be staffed adequately by individuals qualified to accomplish its mission and goals. Within established guidelines of the institution, the FSAP must establish procedures for staff selection, training, and evaluation; set expectations for supervision, and provide appropriate professional development opportunities. The FSAP must strive to improve the professional competence and skills of all personnel it employs. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met PART 5. HUMAN RESOURCES (Criterion Measures) NR Not Rated Rating Scale 5.1 The program is staffed adequately with personnel qualified to accomplish its mission. ND 1 2 3 4 NR 5.2 Procedures are in place for staff selection, training, evaluation; supervision, and professional development opportunities. ND 1 2 3 4 NR 5.3 The program strives to improve the professional competence and skills of all staff members. ND 1 2 3 4 NR 15 5.4 5.5 Professional staff members hold either a relevant graduate degree or possess an appropriate combination of formal education and related work experience. Degree or credential-seeking interns are qualified by enrollment in an appropriate field of study and by relevant experience and are trained and supervised by professional staff members with appropriate credentials and work experience. 5.6 Student employees and volunteers are carefully selected, trained, supervised, and evaluated and have access to a qualified supervisor for guidance when exposed to situation beyond their training. 5.7 Student employees and volunteers are provided precise job descriptions, preservice training, and continuing staff development. 5.8 Technologically trained and proficient staff members who are knowledgeable of ethical and legal uses of technology are in place to carry out essential program functions. 5.9 Staffing and workload levels are adequate and appropriate to meet the demands placed on the program by students and other constituents. 5.10 Staff member compensation is commensurate with those in comparable positions in comparable institutions and situations in the relevant geographical region. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 5.11 Hiring and promotion practices are fair, inclusive, and non-discriminatory. ND 1 2 3 4 NR 5.12 A diverse program staff is in place that provides readily identifiable role models for students. 5.13 Position descriptions for all staff members are in place and used for performance appraisal and planning purposes. 5.14 The program has a system for regular staff evaluation. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 5.15 The program provides staff members with continuing education and professional development opportunities including in-service programs and professional conferences and workshops. ND 1 2 3 4 NR 5.16 The level of staffing of the program is evaluated regularly. ND 1 2 3 4 NR 16 Part 5: Human Resources Overview Questions A. What is the strategic plan for staffing the program? Funding issues have not permitted additional staffing beyond assistant director, graduate assistant and interns. B. In what ways are staff members’ qualifications insured and their performance judged? Evaluations, search committees and annual performance evaluations. C. In what ways does the program train, supervise, and evaluate staff members? Informal, cooperative, evaluations performed by supervisors. Part 6: FINANCIAL RESOURCES The Fraternity and Sorority Advising Program (FSAP) must have adequate funding to accomplish its mission and goals. Funding priorities must be determined within the context of the stated mission, goals, objectives and comprehensive analysis of the needs and capabilities of students and the availability of internal or external resources. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met PART 6. FINANCIAL RESOURCES (Criterion Measures) 6.1 The program has adequate funding to accomplish its mission and goals. 6.2 Funding priorities are determined within the context of program mission, student needs, and available fiscal resources. 6.3 The program demonstrates fiscal responsibility and cost effectiveness consistent with institutional protocols. NR Not Rated Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 17 Part 6: Financial Resources Overview Questions A. What is the funding strategy for the program? Provide professional development opportunities for staff, encourage co-sponsorships to stretch programming dollars. B. What evidence exists to confirm fiscal responsibility and cost-effectiveness? Extensive programs and number of students involved with limited budget for programming. Part 7: FACILITIES, TECHNOLOGY, and EQUIPMENT The Fraternity and Sorority Advising Program (FSAP) must have adequate, suitably located facilities, adequate technology, and equipment to support its mission and goals efficiently and effectively. Facilities, technology, and equipment must be evaluated regularly and be in compliance with relevant federal, state, provincial, and local requirements to provide for access, health, safety, and security. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 7. FACILITIES, TECHNOLOGY, and EQUIPMENT (Criterion Measures) 7.1 The program has adequate, suitably located facilities, technology, and equipment to support its mission. 7.2 Program facilities, technology, and equipment are evaluated regularly. 7.3 Facilities, technology, and equipment are in compliance with relevant legal and institutional requirements that ensure access, health, safety, and security of students and other users. 7.4 Contract made with venders adhere to ethical and institutional policies. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 18 7.5 Houses used by the program are managed in accordance with all applicable regulatory and statutory requirements of the host institution. ND 1 2 3 4 NR Part 7: Facilities, Technology, and Equipment Overview Questions A. How are facilities, technology, and equipment inventoried and maintained? Overseen by advisor with university physical plant and house corporations. B. What evidence exists to confirm facilities, technology, and equipment access, health, safety, and security for all who are served by the program? Fire safety inspections, building emergency plans. *Lack of office space, not all chapters have houses or meeting space.* Part 8: LEGAL RESPONSIBILITIES Fraternity and Sorority Advising Program (FSAP) staff members must be knowledgeable about and responsive to laws and regulations that relate to their respective responsibilities. FSAP staff members must inform users of programs and services and officials, as appropriate, of legal obligations and limitations including constitutional, statutory, regulatory, and case law; mandatory laws and orders emanating from federal, state/provincial and local governments; and the institution’s policies. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 8. LEGAL RESPONSIBILITIES (Criterion Measures) 8.1 Program staff members are knowledgeable about and response to laws and regulations relevant to their respective responsibilities. 8.2 Staff members inform users and officials of legal obligations and limitations associated with implementing the program. ND 1 2 3 4 NR ND 1 2 3 4 NR 19 8.3 Staff members use informed practice to limit the liability exposure of the institution and its personnel. 8.4 Staff members are informed about institutional policies regarding personal liability and related insurance coverage options. 8.5 Legal advice is available to staff members as needed to carry out assigned responsibilities. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 8.6 Both staff and students are informed in systematic fashion about extraordinary or changing legal obligations and potential liabilities. ND 1 2 3 4 NR Part 8: Legal Responsibilities Overview Questions 8.1 What are the crucial legal issues faced by the program? Physical safety. 8.2 How are staff members instructed, advised, or assisted with legal concerns? Informal – Reviewed with staff Part 9: EQUITY and ACCESS Fraternity and Sorority Advising Programs (FSAP) staff members must ensure that services and programs are provided on a fair and equitable basis. Facilities, programs and services must be accessible. Hours of operation and delivery of and access to programs and services must be responsive to the needs of all students and other constituents. The FSAP must adhere to the spirit and intent of equal opportunity laws. 20 ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 9. EQUITY AND ACCESS (Criterion Measures) 9.1 All programs and services are provided on a fair and equitable basis. ND 1 2 3 4 NR 9.2 All program facilities and services are accessible to prospective user. ND 1 2 3 4 NR 9.3 Program operations and delivery are responsive to the needs of all students and other users. ND 1 2 3 4 NR 9.4 All services adhere to the spirit and intent of equal opportunity laws. ND 1 2 3 4 NR 9.5 Program policies and practices do not discriminate against any potential users. 9.6 The program acts to remedy imbalances in student participation and staffing. 9.7 Services are conveniently available and accessible to distance learner students or arrangements have been made for students to have access to related services in their geographical area. 9.8 The program advocates for the needs of specific underrepresented populations. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR (non traditional students) Part 9: Equity and Access Overview Questions A. How does the program insure non-discriminatory, fair, and equitable treatment to all constituents? Student leaders and staff attend local and regional conferencces to teach awareness and sensitivity; non-discrimination clauses in Greek governing council documents. B. What policies and/or practices are in place to address imbalances in participation among selected categories of students and imbalances in staffing patterns among selected categories of staff members? 21 None are in place currently in Greek Life. Each Greek governing council constitution stresses balance in leadershup positions. Part 10: CAMPUS and EXTERNAL RELATIONS The Fraternity and Sorority Advising Program (FSAP) must establish, maintain, and promote effective relations with relevant individuals, campus offices, and external stakeholders. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 10. CAMPUS and EXTERNAL RELATIONS (Criterion Measures) 10.1 The program has established, maintained, and promoted effective relations with relevant campus and external individuals and agencies. ND 1 2 3 4 NR 10.2 Staff members seek out and use multiple opportunities for delivery of services and programs. ND 1 2 3 4 NR 10.3 The program maintains effective contact with chapter national and international representatives. ND 1 2 3 4 NR 10.4 The program maintains good working relationships with neighbors, merchants, and community leaders. ND 1 2 3 4 NR 10.5 The program assists students in responsible community living. ND 1 2 3 4 NR Part 10: Campus and External Relations Overview Questions A. With which relevant individuals, groups, campus offices, and external agencies must the program maintain effectively relations? 22 Fire Marshall, physical plant, housing corporation, outside non-profit organizations, Kosair, advisors B. What evidence confirms effective relationships with program constituents? IFC, PH, NPHC, president roundtable meetings, advisors Part 11: DIVERSITY Within the context of each institution's unique mission, diversity enriches the community and enhances the collegiate experience for all; therefore, the Fraternity and Sorority Advising Program (FSAP) must nurture environments where commonalties and differences among people are recognized and honored. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 11. DIVERSITY (Criterion Measures) 11.1 The program nurtures environments wherein commonalties and differences among people are recognized and honored. ND 1 2 3 4 NR 11.2 The program promotes experiences characterized by open communication that deepens understanding of identity, culture, and heritage. ND 1 2 3 4 NR 11.3 The program promotes respect for commonalities and differences in historical and cultural contexts. ND 1 2 3 4 NR 11.4 The program addresses characteristics and needs of diverse populations when establishing and implementing policies and procedures. 11.5 The program provides education of cultural, religious, sexual orientation, and gender identity differences among students. 11.6 The program provides outreach to underrepresented populations in recruitment. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 23 Part 11: Diversity Overview Questions A. In what ways does the program contribute to the nurturing of diversity? The presidents roundtables, advisor groups and co-sponsored Greek Week contribute to building community amoung the 25 groups. B. How does the program serve the needs of diverse populations? Need: More formalized programs, add diversity to mission statement. Part 12: ETHICS All persons involved in the delivery of Fraternity and Sorority Advising Programs (FSAP) must adhere to the highest principles of ethical behavior. The FSAP must develop or adopt and implement appropriate statements of ethical practice. The FSAP must publish these statements and ensure their periodic review by relevant constituencies. ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 12. ETHICS (Criterion Measures) 12.1 All program staff members adhere to the principles of ethical behavior adopted, published, and disseminated by the program to guide ethical practice. 12.2 The program has a written statement of ethical practice that is reviewed periodically. 12.3 Privacy and confidentiality are maintained with respect to all communications and records to the extent protected under the law and program statements of ethical practice. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 24 12.4 12.5 12.6 12.7 12.8 12.9 Information contained in students’ education records is never disclosed without written consent except as allowed by law and institutional policy. Information judged to be of an emergency nature when an individual’s safety or that of others in involved is disclose to appropriate authorities. Enact All staff members comply with the institution's human subjects research and other policies addressing confidentiality of research data concerning individuals. Staff members avoid personal conflicts of interest or appearance thereof in transactions with students and others. Staff members strive to ensure the fair, objective, and impartial treatment of all persons with whom they deal and do not condone or participate in behavior that demeans persons or creates an intimidating, hostile, or offensive campus environment. Staff members ensure that funds are managed in accordance with established institutional fiscal accounting procedures, policies, and processes. 12.10 All staff members perform assigned duties within the limits of training, expertise, and competence and when these limits are exceeded referrals are made to persons possessing appropriate qualifications. 12.11 Staff members confront and otherwise hold accountable others who exhibit unethical behavior. ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR 12.12 Staff members practice ethical behavior in the use of technology. ND 1 2 3 4 NR 12.13 Staff members comply with relevant ethical standards. ND 1 2 3 4 NR 12.14 The program adopts a statement of ethics to: 12.14a treat fairly all students who wish to affiliate ND 1 2 3 4 NR 25 12.14b eliminate illegal discrimination in the selection of members 12.14c uphold applicable standards of conduct of the institution and national and international organizations. ND 1 2 3 4 NR ND 1 2 3 4 NR Part 12: Ethics Overview Questions A. What ethical principles, standards, statements, or codes guide the program and its staff members? NPHC, IFC, PH Bylaws; AFA, U of L Student Affairs Ethical Statement B. What is the program’s strategy for managing student and staff member confidentiality issues? Grade release sheets, destroying archiral reports with social security numbers. C. How are ethical dilemmas and conflicts of interest managed? In conflict of interest, if staff member is involved, will remove self from process D. In what ways are staff members informed and supervised regarding ethical conduct? e-mail supervisor, one on one meetings with supervisor. Part 13: ASSESSMENT and EVALUATION The Fraternity and Sorority Advising Program (FSAP) must conduct regular assessment and evaluations. The FSAP must employ effective qualitative and quantitative methodologies as appropriate, to determine whether and to what degree the stated mission, goals, and student learning and development outcomes are being met. The process must employ sufficient and sound assessment measures to ensure comprehensiveness. Data collected must include responses from students and other affected constituencies. 26 ND Not Done 1 Not Met 2 Minimally Met 3 Well Met 4 Fully Met NR Not Rated Rating Scale PART 13. ASSESSMENT AND EVALUATION (Criterion Measures) 13.1 The program conducts regular assessment and evaluations and employs both qualitative and quantitative methodologies to determine how effectively its stated mission and student learning and development outcomes are being met. ND 1 2 3 4 NR 13.2 The assessment process employs measures that ensure comprehensiveness and data collected include responses from students and other affected constituencies. More documentation ND 1 2 3 4 NR 13.3 The program evaluates periodically how well it complements and enhances the institution’s stated mission and educational effectiveness. Spreadsheet/action plan ND 1 2 3 4 NR 13.4 Results of these evaluations are used to revise and improve the program and to recognize staff performance. No formal evaluation for GA 13.5 The program seeks evaluative feedback from relevant administrative units, community agencies, alumni, students, faculty, and national or international staff members. NPC Area Advisor, HQ. ND 1 2 3 4 NR ND 1 2 3 4 NR Part 13: Assessment and Evaluation Overview Questions A. What is the grand assessment strategy for the program? Annual report/evaluation, assessment survey B. How are tangible, measurable outcomes determined to ensure program mission and goal achievement? Outcomes determined, not documented C. How are student learning and development outcomes determined to ensure their level of achievement? Outcomes determined, not documented. 27 Areas of Program Strength Mission o The FSAP excels in the sponsorship and participation in community service and philanthropic projects. Program o Through collaborations and use of university and community resources a variety of educational programming is available to fraternity and sorority members. Leadership o Program leaders have educational credentials, experience, and knowledge of working with fraternities and sororities. Organization and Management o Job factors, annual evaluations and one-on-one meetings with supervisors, goals/assessments, and implementation audit ensure effective management of the program. Human Resources o Professional staff holds degrees, fair hiring and promotion practices are followed, and continuing education for staff members is fully met. o Office is resourceful in seeking out interns to work in the office each summer. Financial Resources o Fully met, this program demonstrates fiscal responsibility with the financial resources provided and is somewhat resourceful in finding additional funding opportunities for the FSAP. Equality and Access o Program practices do not discriminate and there is intentional adherence to equal opportunity laws. o FSAP maintains a schedule to meet when students are most available. Campus and External Relations o FSAP establishes and maintains effective relations with relevant individuals, campus offices and chapter national and international representatives. o The staff encourages and cultivates their relationships with students. 28 Ethics o The program has adopted a statement of ethics from the Association of Fraternity/Sorority Advisors and upholds the standards. Areas of Program Weaknesses Program o There was no designated and documented outcome for effective communication and enhanced self esteem of program participants. Leadership o More evidence is needed for assessment on leadership performance and “exercising authority over the program resources and using them effectively”. Human Resources o Selection, training, supervision, and evaluation of student employees and volunteers (student leaders and alumni volunteers) minimally met due to limited documentation presented. o More designated staff members (professional, classified, and graduate assistants) would enable the FSAP to reach more students and have a greater impact on our students. Financial Resources o The FSAP does not have adequate funds for programming. Funding is provided on a program by program request from the Student Activities budget and the Greek councils. In some cases, if the Greek governing councils did not fund a program, the program might not occur (ex: The Greek Guide publication distributed at new student orientation each summer.) o Five of the Greek organizations do not have a permanent place to meet or store their belongings. o Several of the fraternities with long term house leases with U of L could make the needed safety and security improvements to their older facilities with university loans or co-signs on loans at a financial institution. Equity and Access o The FSAP does not advocate for the needs of specific underrepresented populations, services are not conveniently available and accessible for distance learning students 29 Assessment and Evaluation o Need formal evaluation for the Graduate Assistant each year. Recommended Actions: 1. Update the mission statement to reflect “recognition of importance of diversified membership in fraternity and sorority communities”. 2. Determine additional learning outcomes based on the mission statement of the program. 3. Student Affairs should evaluate staffing and funding for FSAP. These decisions determine whether the staff acts as a catalyst of change and programming or if the FSAP initiates and helps fund programs. 4. Continue to update written procedures for the handling of office functions. 5. Evaluate the clerical support given to this program. Trained and consistent support will increase student and alumni satisfaction and ensure statistics and grade reports are completed in a timely manner. 6. Ensure that the current and future facility needs of the sororities and fraternities are included in the Master Greek Housing plan. 7. Advocate for a Greek Council work/office space in the expansion of the SAC. 8. Technical assistance is needed to update and maintain the Greek Life website. 9. Student Affairs should determine if individual chapters should be expected to provide current Certificates of Liability Insurance in order to hold chapter functions on and off campus. 10. The FSAP should seek additional opportunities for interaction and collaboration among Greek council and chapter leaders. 11. With additional staff support, the FSAP should examine the recruitment of culturally based fraternities and sororities to colonize at the University of Louisville. This decision would necessitate establishing another Greek governing council to house these groups or having the chapters report directly to the FSAP until a minimum number are established. 12. Expansion of a new Panhellenic Council sorority could enable more choices and membership slots to be available to a greater number of women students. t 30