ANNUAL REPORT 2012-13 Department Name: Student Affairs Development Location: SAC W302 Phone Number: 852-6937 Web Site: http://louisville.edu/studentaffairs/giving http://louisville.edu/studentaffairs/families Director’s Name: Glenn Gittings, Ph.D. Number of Staff: Your numbers should reflect those staff who worked a majority of the 2012-13 academic year Staff Diversity: Your numbers should reflect those staff who worked a majority of the 2012-13 academic year GENDER FEMALE A/PI Staff Type No. Full-time Professional/Classified Staff: Part-time Professional/Classified Staff: Graduate Assistants: Student Staff on Payroll: Student Interns: Practicum Students: Volunteers: TOTAL: 2 AI/AN BLACK HISPANIC 1 3 WHITE OTHER 1 1 2 MALE Your numbers should reflect those staff who worked a majority of the 2012-13 academic year A. Mission: 2 3 TOTAL: Staff with Disabilities: TOTAL: GENDER No. of Staff FEMALE 0 MALE 0 TOTAL: 0 Please include the most recent version of your department’s mission statement. The University of Louisville, Division of Student Affairs Development Office provides divisionwide support in the areas of fundraising and external relations. The Student Affairs Development Office is dedicated to establishing new gift programs and supporting current initiatives of the Page 1 of 7 division through the establishment and cultivation of relationships with student groups, friends, parents, alumni, foundations and corporations. The office is charged with directing, guiding, and leading the division’s private fund raising activities and is responsible for the development efforts of the departments within Student Affairs. Ultimately the Division of Student Affairs Development Office develops philanthropic support to promote and enhance programs and activities offered to UofL students. This office is also responsible for all efforts, programming, and communication to UofL parents through the Parents Association. B. Department Overview: Please include a three to six sentence narrative that captures the essence of your department’s services, programs and activities. The department serves a variety of purposes within the division of Student Affairs. Housed within the department are the following areas/roles: Student Affairs Development Efforts; Parents Association; Assessment; and Student Affairs external relations. The development efforts and external relations are attained through establishing new gift programs and supporting current initiatives of the division through the establishment and cultivation of relationships with student groups, friends, parents, alumni, foundations and corporations. The Parents Association serves parents through a dedicated monthly newsletter, facebook page, and website and will grow into a more full service area over time. The assessment component is accomplished through the eventual coordination of division-wide assessment results allowing information to be utilized for strategic planning and direction. C. Strategic Goals (12-13) & Major Accomplishments: Please list your department’s strategic goals from this past year and address the progress towards achieving each goal and/or major accomplishments and activities with respect to each goal. GOALS Place Student Affairs giving initiatives on GOAL #1: the Annual Fund solicitation calendar. MAJOR ACCOMPLISHMENTS & ACTIVITIES We were able to place 2 funds (SRC and SGA) for solicitation through the Annual Fund that resulted in $2,535 of support pledged to those initiatives. Gift account was established and effectively utilized in the University’s Phonathon calling as a specific initiative for donors to give towards. We also hosted a Young Alumni SGA Reunion at President Ramsey’s home. We received commitments from Toshiba ($75,000) and Qdoba ($10,000) for naming opportunities within the SRC Working with Churchill Downs, PNC Bank, Individual donor, and UPS on opportunities Travelled and met with successful Parents Associations from other schools (UT Knoxville, UK, LSU, WKU) to learn structure and techniques to execute this goal. We have also been completing The goal would be to have at least 3 funds which are solicited through Advancements Annual Fund program using phonathon/direct mail/e-mail campaigns. GOAL #2: Establish SGA Building Our Nest Fund and campaign. The campaign will include annual fund solicitation, SGA specific event, and possible direct cultivation of major gift donors GOAL #3: Directly solicit corporate and individual donors for the SRC. Goal includes Naming rights opportunities and annual fund solicitation opportunities. GOAL #4: Establish a philanthropic function of the Parents Association. Goal would include a Parents Fund, Parents Council, possibility of membership dues, annual Page 2 of 7 benchmarking research on membership costs from other Parents Associations at institutions across the country. fund solicitation of parents and possibly direct cultivation of major gift opportunities. GOAL #5: Develop structure to collaborate with Career Services to engage corporate relationships. Goal being to create a atmosphere that begins to work with corporations that utilize Career Services and working toward sponsorship efforts either in-kind or through monetary resources. GOAL #6: Define and move forward with the component of assessment with the role of Director-Special Programs. Provide actual direction toward assessment collection activities. Begin utilizing or collecting division-wide assessment data for strategic purposes. Through collaboration with Career Services, we have established sponsorship support levels for companies called Cards Career Sponsorship (https://louisville.edu/career/talent-acquisition-at-uoflwhat-every-employer.html) Worked with LeapFrog to establish a career Services intern to train on social media techniques to then utilize for Career Services We also have established the initial structure for a new annual internship program with Mondelez Int’l. We have scheduled routine meetings to begin collecting information to create an annual calendar of Student Affairs Assessment. This calendar, when complete, will be combined with the new 5-year schedule of Department Reviews, as well as a collection of the types of assessment within the division to create an overall Assessment document for the division. Please add more space for goals as your department’s activities warrant. D. Points of Pride (2012-13): Short Title West Plaza Brick Campaign Data enhancements for Advancement Parents Association Outreach efforts Please list three to five ‘points of pride’ for your department from the past year. This can include initiatives, programs or recognitions. Description West Plaza bricks have included two full installations now and are beginning to take hold in the plaza Working with Advancement to have the previously submitted lists last year, actually coded into the Advancement system which would then allow for prospect lists and event invitations to be created. Creating multiple tools that now provide more resources and awareness of the Parents Association, including, but not limited to: Parent Guide; Parent promotional brochure, tablecloth, and banner used for display/awareness at events; large increase in Parents Association Facebook page; Proud parent t-shirt to establish a “brand” Inclusion of Student Affairs gift accounts in Annual Fund Ended the fiscal year with the inclusion of SGA and the SRC in a Phonathon targeted calling which produced more than $2,500 in pledges Fryberger Reception Growth Modified the reception this year to include Parents and Alumni which dramatically increased attendance and engagement within the event from around 25 to more than 80 participants. SRC Naming Opportunity gifts We received commitments from Toshiba ($75,000) and Qdoba ($10,000) for naming opportunities within the SRC Parent Welcome Tents Proud Parent t-shirts The Move-In Day Welcome Tents have grown and become an established and valued piece of move-in day T-shirt sales through move-in day, Welcome Week, & Family Weekend have demonstrated that this is becoming a solid consistent branding effort for the Parents Association Page 3 of 7 Please add more space for additional points of pride as warranted. . E. Collaborative Efforts: Short Title Fryberger Parent/Alumni Reception ISLP Freshman Orientation Welcome Week Student Send-Off Events Fall First Look Programs Family Weekend/Parent Award Please describe any initiatives, programs or activities that your department has collaborated with one or more other University and/or community partners. Description Hosted a reception in conjunction with Greek life & Alumni Association prior to Alumni night at Fryberger that included greek alumni, campus administrators, Fryberger planning board Collaborated with an external relations role to connect Lexmark corporation to volunteerism and discus future sponsorship. Also included integration of almost 20 Lexmark employees into the ISLP trip to Cebu. Collaborated with Admissions and presented to all parents/families at all freshman orientation sessions in conjunction with Alumni Association Collaborated with First Year Initiatives and Alumni Association to offer a multitude of Parent focused activities (Parents Welcome Tents on MoveIn Day, Parents Info Station, Alumni BBQ) Collaborated with Admissions and Alumni Association to host student send-off receptions for incoming freshman & families after freshman orientation throughout the state (Somerset, Madisonville, Lexington, Northern KY) Cooperated with Admissions to attend the larger prospective student events throughout the state Collaborated with Dean of Students Office and Student Involvement to plan Family Weekend activities, lunch, and Parent of Year ceremony. Please add more space for collaborative efforts as your department’s activities warrant. F. Continuous Improvement: Please list areas which have been cited (either through formal or informal assessment and evaluation) as requiring additional attention. 1. Cite a SINGLE area, program, service or function that was identified through a formal assessment (i.e.: focus group, survey, tracking, etc.) as needing improvement or warranting additional attention. Inclusion of a specific topic in information provided in all modes of communication 2. Which assessment mechanism(s) (i.e.: focus group, survey, tracking, etc.) assisted your department in identifying the need for improvement? Survey to Parents Association Mailing List 3. Specifically, what did the assessment’s findings reflect that resulted in enhancements to this area, program, service or function? Helping Parents understand advising process for their student 4. What has your department done/plan to do to address The plan to address this included a multi-layered approach. The first step included providing a specific button on the Parent’s Association website for Flight Plan, which links them directly to the Flight Plan site to Page 4 of 7 this area, program, service or function? Please be as specific as possible. G. Diversity & Inclusion: explain more on the advising process. The second piece was to layer in more frequent communication each month on the facebook page with information on Advising and Flight Plan. The third step was to include information on advising in the newsletter during times that their student’s would be scheduling advising appointments, as well as consistent information on Flight Plan in the newsletter. The final step to increase awareness was to include Academic Advising links and information in the annual printed Parent Guide that is distributed to parents. Please describe any initiatives, programs or activities that your department undertook that supported diversity and inclusion Short Title Description Please add more space as needed. H. Professional Development: Please describe professional development activities your staff participated during 2012/13 (i.e.: committee work, recognition, leadership roles, conference attendance and/or presenting at a conference). Serve on the UofL University Assessment Committee Serve on the UofL Flight Plan Education & Marketing Subcommittee Serve on the UofL Orientation Advising Committee NASPA Student Affairs Fundraising & External Relations 2013 Conference Planning Committee Member Collaborated with LSU, WKU, & UK Parents Associations to evaluate, highlight, and learn best practices for Parent/Family services Emcee/Planning Committee Member 2013 Veterans Symposium Conference Membership in: ACPA, AHEPPP, CASE KY, CPAK, NASPA Attended ACPA, NASPA, NASPA Student Affairs Fundraising & External Relations Conference, Student Affairs Assessment Conference Hosted UofL Alumni Socials at ACPA & NASPA J. Strategic Goals (2013-14): Please list your department’s strategic goals for the coming year and address efforts to be made towards achieving each goal. NOTE: Goals should be specific, measurable, attainable, realistic and timely. Develop Proposal to determine Parents Association structure (dues based vs. non-dues based) Directly solicit corporate and individual donors for the SRC. Goal includes Naming rights GOAL #2: opportunities and annual fund solicitation opportunities Complete divisional assessment document used as a guide of assessment utilized within GOAL #3: the division and a timeline of assessment activities each year GOAL #1: GOAL #4: Increase amount of Student Affairs gift accounts included in Annual Fund Phonathon Increase marketing efforts of the West Plaza Brick Campaign to increase exposure and drive more brick gifts Increase Parent offerings in Family Orientation, specifically possibly offer opportunities on GOAL #6: Day 2 Develop a more robust Family Weekend that includes possible event at the football GOAL #7: stadium GOAL #5: Page 5 of 7 Please add more space for goals as your department’s activities warrant. K. Learning Outcomes: List your department’s 2012-13 programs, activities or initiatives that were designed to support the Divisional Learning Outcomes listed below. 1. 1. Division of Student Affairs Learning Outcomes 2. 3. 4. 2. Identify programs, services and activities planned to address these outcomes: Students will learn to be responsible global citizens. This will be demonstrated through service to campus, community, and others. Students will learn about campus services and activities supporting their retention and graduation. This will be demonstrated through student's knowledge of campus services, personal development opportunities, and increased utilization of campus services and activities. Students will learn Cardinal traditions and develop a sense of purpose. This will be demonstrated by familiarity of campus traditions and increased participation in campus signature events and ceremonies. Students will learn critical thinking skills. This will be demonstrated through RSO training, SGA retreats, leadership skills training, and Engage Lead Serve Board etc. 1… Worked collaboratively with Student Affairs Leadership team to develop the Student Learning Outcomes 2… Worked with Institutional Research to enhance, improve, and develop Student Affairs divisional Student Learning Outcomes. 3… My office’s functionality centers around external relations with Parents, Alumni, & Donors therefore my activities do not directly engage students. But we do now offer the Parent Guide which provides a basic understanding of Cardinal traditions. 3. How did you plan to measure attainment towards the outcomes listed above? 1…N/A 2… 3… L. Community Service and Civic Engagement Activities: Short Title Sugar Bowl Service Project Final Four Service Project List community service or civic engagement initiatives, programs or activities your department undertook during 2012-13 Description We completed a cooperative community service project in New Orleans along with Florida during the Sugar Bowl. Volunteers to helped build an urban garden in the city’s Ninth Ward through the project, an official part of bowl festivities. Activities included shoveling, planting and cleaning up trash at the site. We ended up with volunteers that ranged from students to alums and even staff. We worked with Sankofa, which is a nonprofit organization working to revitalize New Orleans' Lower and Upper Ninth Ward communities by educating residents about the importance of growing and eating healthy foods and increasing their access to fresh produce We completed a cooperative community service project in Atlanta during the Final Four. We ended up with volunteers that ranged from students to alums and even staff. We included all participating schools the men’s NCAA Final Four basketball teams and the Women’s National Basketball Association’s Atlanta Dream. Representatives from UofL, University of Michigan, and Atlanta Dream—aided by Hands On Atlanta— worked with Lift Up Atlanta to sort and package clothing and supplies for homeless families. Page 6 of 7 M. Assessment Planning: 1…Annual Summer Parents Survey List assessment activities planned for 2013-14. 2… N. Issues and Challenges: 1…Structural difficulties in implementing a dues based Parents Association List issues or challenges you anticipate your department addressing in 2013-14. 2…Tepid economic climate and competing interests (Nelligan marketing) for Corporate philanthropic support of naming opportunities in SRC O. Department Scholarships 1… Please list any student scholarships provided by your department during 2012/2013 2… 3… 3… 3… Please Attached These Additional Materials to Your Report P. Performance Metrics Total Professional Staff - 2 Parent Communiqué Newsletter Website Total Pageviews – 2,587 Parent Communiqué Newsletter Website Unique Visitors – 2,025 Parent Association Website Total Pageviews – 6,181 Parent Association Website Unique Visitors – 4,380 Parent Association Facebook Fans/Likes - 900 New Development Funds Collected – $170, 603.84 Student Affairs donors - 700 Parents Receiving Newsletter Mailing List for 2012-2013 school year –4,336 (Does not include new freshman orientation registrants) New Parent Email Registrants from 2013 Freshman Orientation – 1,177 Parent Orientation Participants - 1,963 Q. Organizational Chart N/A S. Staff List Professional Staff – Alex Jenkins, Department Assistant Student Staff – Wes Bevins Please submit this annual report by Wednesday July 31, 2013. Page 7 of 7