Information Technology
Environmental Scan
Information Sources
• State of Maryland, USM, MHEC IT Plans
• SU IT Plan,Tech Fluency Policy, and 2001
Tech survey
• Campus Computing Survey
• Educause – survey of most critical IT issues
on campuses
• Tech Plans from UVA, IU, Georgetown, and
others
State Initiatives in Information
Technology
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State of Maryland
Maryland Higher Education Commission
University System of Maryland
Peoplesoft consortium and USM projects
State of Maryland
• Establish a State level CIO and Office of
Technology
• Begin to develop of State Level Technology Plan
• Focus on state services including those offered by
MVA, Department of Transportation, and the
Office of Budget and Taxation
• Little focus on higher education.
Maryland Higher Education
Commission
“Establish Maryland as one of the most
advanced states in the use of information
technology to improve learning access”
MHEC Strategic Plan, Goal 7.
MHEC Technology Objectives
• Encourage the instructional use of technology, as
appropriate, at all institutions to improve Learning
and Curricula
• Make high quality postsecondary education
available to all citizens by distance education
using electronic media
• Make electronic library services and materials
available to the faculty and students of all
Maryland postsecondary institutions in a cost
effective manner
USM Technology Plan
• Cites need for many more technology
workers in Maryland
• Emphasizes Technology competence for all
USM graduates
• Need to develop on-line learning
opportunities for Maryland citizens
USM Regents
Minimum Standards for Information
Technology
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4.
Each student will have access to an appropriate
computer 24 hours a day, 7 days a week.
Each student will have access to appropriate software
and electronic material to complete course assignments
Students , faculty and staff will have access to the
campus network with adequate bandwidth connected to
the Internet 24 hours per day, 7 days per week
Faculty and staff will have access to computer
technology in their offices or work places to do their
work. Each campus will have a technology plan.
USM Minimum Standards continued…
5.
6.
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9.
Each campus will provide email for students, faculty and
staff
Each campus will have an explicit IT support plan
There will be a plan for the replacement and
maintenance of computer hardware
Each campus will seek out appropriate collaborative
opportunities with other USM campus to insure that
cutting edge technology and e-business technology is
utilized
Each campus will insure that all students, irrespective of
financial means, will have access to the IT equipment
and services on their campuses
2001 Campus Computing Survey
Key IT Issues
Assisting faculty in integrating technology
into their classes
Providing adequate user support
Upgrading administrative ERP systems
Financing the replacement of aging
equipment
On-line or distance education on the web
SU Technology
Issues and Directions
• Campus Computer labs
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7 university labs (5 instructional and 2 Open)
10 department labs
Over 80% of our students own computers
SU owns more computers than ever
Students and faculty can’t get access to
computers for teaching and class work
SMART Classrooms
• Management and growth
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1997 – 4 SMART rooms
1998 – 26 SMART rooms
2001 – 42 SMART rooms
2002 – 73 SMART rooms
2003 – 83 SMART rooms
• $196,000 per year by 2005
Helpdesk and User support
• Support 1500 campus computers
• Manage 7 university Computer labs
• Software support
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Microsoft
Peoplesoft – 24x 7
WebCT – 24x7
Specialty software: accounting, SPSS, SAS,
Minitab, Maple, Photoshop, Quark, GIS …..
Broadband for off campus
students
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25% of the faculty now use WebCt
80-90% of faculty have web sites
65% of students live off campus
SU does not provide dialup access for off
campus students
• Service provided to faculty/staff averages
28.8K
Networking
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Campus network in 1996 – 1,000 ports
Campus network 2002 – 7,000 ports
By 2007 – 10,000+ ports
SU now provides wireless network access in the
Blackwell Library, Conflict Resolution House, an
the Perdue School of Business.
• Wireless access in classrooms, common areas, and
green areas
Virtual Student Services
• Peopelsoft – web based self service
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Student Administration
Financials
Human Resources
Contributor relations
Campus Portal and application integration
• Cost $3.2 Million over 10 years and $250K
per year
Network Security
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I want 100% up time
I want remote access to my office computer
I want to be virus free
I want to be able to download any type of material
from the Internet
• I want really fast throughput
• But I don’t want restrictions on what I do, when I
do it, or where I do it.
Other interesting things to watch
• Will students move to laptop computers?
• What will the next generation of SMART rooms
look like?
• What is the next level of integrating technology
into instruction and learning?
• Will PDAs play a role in instruction?
• Will streaming video supplement or take the place
of some or all instruction?
• Will academic departments collaborate utilizing
technology? Internally? Externally?
How will the university
fund technology and all
of the other good ideas ?