System Analysis and Design
System Planning
(Strategic Planning & Information
Systems Projects)
- Mr. Ahmad Al-Ghoul
Chapter Objectives


Explain the purpose of a mission
statement
Describe organizational problems,
and ways to think and find those
problems
Avicenna
System Analysis and Design
System Planning
2
Introduction


The Review Committee reviews system
requests from groups throughout the
organization and selects projects for the
benefit of the business.
Projects are selected based on business
needs and project risks
Avicenna
System Analysis and Design
System Planning
3
Information Systems Projects



Business needs should drive projects.
Business needs determine the system’s
functionality (what it will do).
The project’s business value should be
clear.
Avicenna
System Analysis and Design
System Planning
4
Information Systems Projects


Project Initiation
Projects may be initiated as part of the longterm strategic plan (top-down)


Projects may proceed bottom up


based on mission or objective statement come up
with some competitive business strategy
To fill some immediate need that comes up
Projects may also be initiated due to some
outside force

Avicenna
E.g. change in tax structure may affect billing system
System Analysis and Design
System Planning
5
Information Systems Projects



Project Initiation
Main Reasons for Systems Projects
The starting point for most projects is called a system request, which is a formal way
of asking for IT support

Systems request

The main reasons for systems requests

Projects are initiated for two broad reasons:


Correction of Problems
Opportunities for improvement through




Upgrading systems
Altering systems
Installing new systems
The main reasons for systems requests are






Improved service
Support for new products and services
Better performance
More information
Stronger controls: Encryption and biometric devices
Reduced cost
[1]
Avicenna
System Analysis and Design
System Planning
6
Information Systems Projects



Organizational Problems
Problems surface in many different ways.
First way to think of the problem as Too
many errors


Situations in which goals have never been met or no
longer being met
Useful feedback gives information about
the gab between actual and intended
performance.
Avicenna
System Analysis and Design
System Planning
7
Information Systems Projects




Organizational Problems
Second way of finding problems that require the services
of systems are uncovered because performance
measures are not being met.
Analyst can identify problems with processes that are
visible in output by
Check output against performance criteria






Too many errors
Work completed slowly
Work done incorrectly
Work done incompletely
Work not done at all
Other way to think of a problems when people do not
met baseline performance goals.
Avicenna
System Analysis and Design
System Planning
8
Information Systems Projects

Organizational Problems

Valuable sources in problem finding.

Managers alert to detect potential problems by.

Avicenna
Observe
 High
 High
 High
behavior of employees
absenteeism
job dissatisfaction
job turnover
System Analysis and Design
System Planning
9
Information Systems Projects


Organizational Problems
Listen to feedback from vendors,
customers, and suppliers




Avicenna
Complaints
Suggestions for improvement
Loss of sales
Lower sales
System Analysis and Design
System Planning
10
Sequence Summary


Systems projects are initiated to improve
performance, provide more information, reduce
costs, strengthen controls, or provide better
service
Organizational Problems surface in many
different ways.



Avicenna
First way to think of the problem as Too many errors
Second way of finding problems that require the
services of systems are uncovered because
performance measures are not being met.
Other way to think of a problems when people do not
met baseline performance goals.
System Analysis and Design
System Planning
11
Sequence Summary

In this Sequence we have




Avicenna
Defined the term review committee
Discussed Project Initiation methods
Discussed systems request and main reasons
for systems requests
Described the ways to find organizational
problems
System Analysis and Design
System Planning
12
Reference
[1] System Analysis and Design, Sixth Edition (Chapter 2 )
Authors: Gary B. Shelly, Thomas J. Cashman and Harry J. Rosenblatt ,
Publisher: SHELLY CASHMAN SEWIES.
[2] Modern Systems Analysis and Design fourth Edition (Chapter 5 )
Authors: Jeffrey A. Hoffer , Joey F. George, Joseph S. Valacich
Publisher: prentice hall
[3] System Analysis and Design, 3rd Edition ( Chapter 2 )
Authors: Dennis, Wixom, & Roth
Publisher: John Wiley & sons
Avicenna
System Analysis and Design
System Planning
13